 doncaruana
join:2008-05-01 Northville, MI
edit: May 5th, @11:15PM
| Not so isolated
WOW has been abysmal (metro Detroit). Their network can't handle VOIP, the DVR frequently - and inexplicably - just skips recording shows. This evening, I specifically deleted some shows so the stuff I had set for recording would have room. I come back later - it skipped 3 shows. Of the other 3, one only recorded 6 minutes of a half hour show (no clue why) and one wouldn't actually play back. So I got to watch one hour of four and a half.
Why wouldn't one playback? Because the cable signal is so bad here (it's up and down - works fine for a week, sucks for a week, etc).
Customer service? Yeah, right. Haven't done jack so far... |