tmary
@direcpc.com
| reply to jackpinegirl
Re: Montana Satellite
I am unfortunately having the same problem with Montana Satellite. When I asked questions before my purchase, I was responded to quickly. When I received a part that didn't fit, they responded quickly also with return/refund instructions. I tracked my return package, which arrived at there business over a month ago. Now, no one will respond to my emails inquiring about my refund and I've sent one weekly. I dont think it's too much to ask that a company tell you that the refund is at least being processed or acknowlege messages. I wont do business with them again. |
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jackpinegirl
join:2007-06-12
Littlefork, MN
 ·HughesNet Satellit..
edit:
May 5th, @04:11PM
| So far I have had no response from the letter I mailed. I enclosed a copy of my sales receipt showing an amount credited of $179.95 and explained that I had never received a refund check.
If it was just a few dollars I wouldn't care, but $179.95 is money I could sure use.
I would not lightly "flame" a business on a forum, but since this is where I got the name of the company - I feel I should let people know how they treat their customers. |
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