grohgreg
Dunno. Ask The Chief
join:2001-07-05
Dawson Springs, KY
edit:
April 30th, @06:49PM
| reply to Downrange
Re: What's going on with Spaceway 3?
said by Downrange  :I think you are a shill. Post some reports from 6-10PM. Three reports, lol. Must be 500 on all the sites I've read... Reading is fundamental, shill - THEIR OWN LEVEL TWO TECH ADMITS THE PROBLEM. And since you offered nothing technically substantive to the discussion yet, I can only conclude you're an agitator. A few folks are haranguing about 4-12, now for some reason you're worried about 6-10. At least try to be consistent here.
I've been helping folks with legitimate issues on this (and other mainstream) forum for nearly 10 years now. It's with 35 years of hands-on experience in two way satellite telecommunications that I can say with confidence - I AM the technical guy. Too many opening posts (like yours) are emotion-driven. When dissected, they're seldom supportable. I on the other hand, try to keep my responses based in actual FACT.
And just to underscore the inconsequence, "Tier 2" support is outsourced as well. They're just another buffer layer of script readers - Florida based, last I heard. It's only when you get to "Tier 3" that you start talking support folks that actually draw a Hughes paycheck.
//greg//
--
HN7000S/74cm/1w/ProPlus - G16/1250H/Germantown - NAT 66.82.187.152/Gateway 66.82.25.10/DNS 66.82.4.12 and 66.82.4.8 - Firefox - AVG+Firewall v7.5 |
