dbirdman
Premium,MVM
join:2003-07-07
Eureka, CA
| reply to Downrange
Re: What's going on with Spaceway 3?
said by Downrange  :I'm not sure how you're getting the evening speeds you posted there, but practically NO ONE else on HN is getting them. That is objectively impossible to document, but your opinion is contrary to mine; I think that most HN customers have never seen the 4-12 issue and are surprised if it is mentioned. Here at BBR, which overally has a tiny percentage of each ISPs cusomers, that percentage tends to be power users and is weighted towards those with problems.
On my mobile forums, where the participation is mostly for support on issues other than Hughes, we have a small number of fixed users, and one who joined recently was experiencing the 4-12 problem. He got a very quizzical response from other members, because only those of us that are also on BBR had ever heard of the issue before.
Fact is, the Spaceway info I posted is correct.
Generally, I would agree that you seem to have gathered correct info on the way it is being handled. I do not think it is likely to change, possibly ever. Certainly so long as there is only one Ka Bird installers will have to install some percentage of Ku customers due to line-of-sight issues. Beyond that, Hughes is well aware that the most disgruntled customers are those that have had a specific level of performance and see that deteriorate. From their standpoint it is better to start customers off with the same performance they are likely to see when the beam is fully loaded.
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