teddybear
join:2001-10-24
Houston, TX
| reply to teddybear
Re: Internet Access in Houston?
I called again to ask about same problem and one more question regarding upgrading my DSL.
I think her name was Mary. She was accessing my line status, asked me to hold. So I did for about 15+min while I can hear her and others chatting.
I couldn't wait any longer so I said, "Hello?" "Hello??", "HELLO???" while I could still hear her chatting and laughing to her co-workers. No responds from her what so ever so I hung up the phone. When I first called her, she confirmed my home # in case we get disconnected. So far no call back from her.
Talk about BAD... REALLY BAD support from ATT. What a way to treat a customer. Is there a way to report this so she can at least get reprimanded for this? |
