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Forums » comments on review of WOW Internet and Cable » I disagree
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CrimsonChaos

join:2002-07-28
North Royalton, OH
·WOW Internet and C..
·RoadRunner Cable

edit:
April 28th, @05:12AM
reply to jmr
Re: I disagree

That's fine. If you read the 1st paragraph I said other people may have fared better.

I guess I just have a bitter taste in my mouth about the whole experience because they are trying to charge me $99 for what amounted to crappy service for 1.5 weeks.

Like I said - if you're going to make a money-back guarantee, stick to it. The customer shouldn't have to fight you to keep your word.
to review · permalink · · 2008-04-28 05:11:38 · Reply to this


jmr

@wideopenwest.com		 I agree that they should honor the money back guarantee. It just surprises me that their service quality varies by so much... I am in the Cleveland area, too. Not disagreeing with you.
to review · permalink · 2008-04-29 17:12:25 · Reply to this
Forums » comments on review of WOW Internet and Cable

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