RitaCeleste
join:2008-04-25
| reply to JTBates
Re: [general] Wileblue Customer Service Nightmare/Ineptitude
I keep having my wildblue bandwidth monitor report way more use than my bandwidth monitorSS show. I called and called DishNetwork NOTHING was done except to make false claims of my computer having a virus or spyware that was somehow escaping detection for my bandwidth monitors, tell me WildBlue would NOT recognize data gained from any other applications, tell me it was all the fault of the rolling bandwidth. I tried to contact WildBlue and they REFUSED to take the call about their monitor at all because I had my WildBlue from DishNetwork. Finally, after over 30 days of this mess and not getting what I pay for I contacted the BBB and filed a complaint on WildBlue. Maybe they will atleast talk to me about it in the next 30 days. |
