Qoiz
join:2005-06-26
 ·Cox HSI
| reply to JTBates
Re: [general] Wileblue Customer Service Nightmare/Ineptitude
oh by the way, I know somebody who disconnect their WB 12 months ago, and just last month they received a charge out of nowhere for 80$ from WB, even though he had gone a full year without their service, but all of a sudden they think it is OK to take 80$ from him as if he was still a customer or something
he had to fight and wastes hours to get it through their head that he had not had service for a year, what exactly did you guys do to deserve my 80$? just pathetically sad... I would never respect or buy any service that thinks it can get away with stunts like that, more or less a total scam thinking he won't notice.... *sigh* |
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equivocal
join:2008-01-23
USA
| Fire back with a bill for $10,000 since, having canceled service 12 months before, the old WB contract terms no longer apply and by taking payment, WB has entered a new agreement under the terms defined by the victim which, as always, can change at any time without notice. Of course WB won't pay, and a toady will spring forth to say you're not allowed to treat a Corporation like that. |
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