gatorkram
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join:2002-07-22
Winterville, NC
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| reply to mongofl
Re: Brandon, FL PAM's
said by mongofl  :I have one of the PAM's in Brandon...service so far has been better, but they seem to get the same amount of misdirection as the customer. I had a billing issue, and the PAM had no special number...they just called the normal billing department and sat through the music until a rep came on, then patched me in. Better than before, but still needs some work. I have run into this issue with other companies. It's very odd to me, their own reps don't have special numbers to dial, to get right into the system.
I think this is a great idea. Can you imagine having your own personal rep at a company? Sounds almost to good to be true, or free.
Big thumbs up.
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