Vtblues
if you can't get out of it, get in to it
Premium
join:2006-05-29
Brookfield, VT
clubs:  
 ·HughesNet Satellit..
| reply to Anon
Re: 4pm - 12am traffic shaping problem list
Have even so much as called Executive Customer Care with well documented issues? Have you explained that level four has basically told you they can't help you?
I see a ton of complaining here but seldom do I see people see past their anger about their complaints enough to take effective actions to resolve them.
I am in 100% agreement that it's a horrible business practice on Hughes's part to subject their customers to this, but it is what it is.
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I'm folding and crunching to try to help prevent stories like »Update on my son who has cancer
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Vtblues
if you can't get out of it, get in to it
Premium
join:2006-05-29
Brookfield, VT
clubs:
·HughesNet Satellit..
edit:
April 7th, @06:27PM
| Re: 4pm - 12am traffic shaping problem list
I did not participate in that thread. I'd also like to ask where Karl mentioned traffic shaping in that article.
I would like to point out that neither Greg nor myself are trying argue or "have the last word" What we are doing is trying to use our more than six month history of looking into and helping solve others issues with Hughes for no other reason than we've each found some effective ways of doing so. Greg, with his long history of two way satellite communications on the technical side, and I with my experience at getting Hughes support to work for me and others.
It seems your lack of ability to accept any explanation other than traffic shaping might be rooted in your inability to understand that traffic shaping would affect 100% of the users on whatever given satellite it was being practiced on and that just isn't happening.
I would ask you to point out to me where the traffic shaping is in this 6:24 pm speed test.
I wish you success in resolving your speed issues.
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I'm folding and crunching to try to help prevent stories like »Update on my son who has cancer
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