dentam
|  wildblue users in SC, NC, or VA please help
I spent around an hour on the phone yesterday speaking to an upper-level techie at Wildblue (one that usually doesn't deal directly with the customers). Although he wasn't able to resolve my problem, he was "very intrigued" with my situation and stated that it may be the start of a larger problem. If you are a Wildblue user in South Carolina, North Carolina, or Virginia, would you please try to access the following web sites and report back here to let me know what happened:
»www.dvdtalk.com
»www.carsdirect.com
»www.autos.com
When I try to access these sites, I get a DNS server failure error (I can access them at work, just not on Wildblue). The WB rep I spoke to was interested in hearing if anyone else has this problem.
Thanks! |
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Spice300
Premium
join:2006-01-10
| The sites are not being found in the Riverside DNS server for Anik-F2 either:
nslookup dvdtalk.com
Server: vip-cdns.lax.wldblu.net
Address: 12.213.224.61
DNS request timed out.
timeout was 2 seconds.
*** Request to vip-cdns.lax.wldblu.net timed-out
nslookup »www.carsdirect.com
Server: vip-cdns.lax.wldblu.net
Address: 12.213.224.61
DNS request timed out.
timeout was 2 seconds.
*** Request to vip-cdns.lax.wldblu.net timed-out
nslookup autos.com
Server: vip-cdns.lax.wldblu.net
Address: 12.213.224.61
DNS request timed out.
timeout was 2 seconds.
*** Request to vip-cdns.lax.wldblu.net timed-out
Switching to the Syracuse DNS server for Wildblue-1 (beam 125) produces mixed results:
nslookup dvdtalk.com
Server: vip-cdns.wb1.syr.wldblu.net
Address: 75.104.128.61
Non-authoritative answer:
Name: dvdtalk.com
Address: 67.201.16.154
nslookup »www.carsdirect.com
Server: vip-cdns.wb1.syr.wldblu.net
Address: 75.104.128.61
DNS request timed out.
timeout was 2 seconds.
*** Request to vip-cdns.wb1.syr.wldblu.net timed-out
nslookup autos.com
Server: vip-cdns.wb1.syr.wldblu.net
Address: 75.104.128.61
Non-authoritative answer:
Name: autos.com
Address: 12.129.202.205
Wildblue's DNS servers have been acting up since February 29, 2008, when they switched to Google Mail. For example, my.wildblue.net returns two IP addresses, 216* is valid and the other is bogus:
nslookup my.wildblue.net
Server: vip-cdns.wb1.syr.wldblu.net
Address: 75.104.128.61
Non-authoritative answer:
Name: my.wildblue.net
Addresses: 12.109.229.94, 216.126.204.65
Since mid December using the proxy in your gateway slows download speeds but using a proxy in another gateway restors the download speed to the advertised speed. Maybe the DNS servers have is bass ackwards too.
--
Value Pack, beam 31, Riverside gateway |
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Earth Signal
Earthsignal
Premium
join:2002-10-03
Burlington, IA
| reply to dentam
I found the same results on the Winnipeg DNS server for Anik-F2. Getting the same results with the proxy on & off using two different browsers. This not just a SC, NC or VA problem.
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Ron~ Wildblue Select Pak, Beam 26, Dell XPS600 Pentium D~dc 3.0GHz, 2Gig Ram, dual 160Ghd, XP pro, Linksys WRT54G router, client is Laptop, XP home |
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alhanson
join:2006-01-29
Barneveld, WI
| reply to dentam
Dentam,
I have no problem in accessing those site you have posted with my Wildblue system the way I have it configured and configure. I can access them in about 15 sec. I am not using Wildblue services like – proxy, DNS, email, or optimizer.
al |
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dentam
| said by alhanson  :Dentam, I have no problem in accessing those site you have posted with my Wildblue system the way I have it configured and configure. I can access them in about 15 sec. I am not using Wildblue services like – proxy, DNS, email, or optimizer. al Are you in the southeast or in WI? I will be emailing the rep a link to this thread on Monday and I'd like to have as many specifics posted here as possible. Thanks. |
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N4ST
Jim
Premium
join:2005-11-25
Jersey, VA | reply to dentam
I'm in VA (Beam 37 Anik F2) and had no problem accessing these sites. I don't use the WB proxy, but I am using OpenDNS.
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Anik F2 | WildBlue Pro Pak | Beam 37 | Laredo NOC | Since Nov 2005 |
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Doug Huffman
join:2007-07-27 | No problem with OpenDNS |
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B_D
Premium
join:2002-10-09
White Cloud, MI | reply to dentam
No problem acessing those sites here. Proxy off on Firefox
WB1 | Laredo beam 115 | Value Pak | West/Central Michigan |
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BasilAR
WildBlue
join:2006-07-20
Parks, AR | reply to dentam
No problem acessing those sites here. Proxy off on Safari.
--
Beam 35 - value |
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Spice300
Premium
join:2006-01-10
| reply to dentam
The Riverside proxy for Anik-F2 still does not resolve the address:
nslookup -timeout=8 dvdtalk.com
Server: vip-cdns.lax.wldblu.net
Address: 12.213.224.61
DNS request timed out.
timeout was 8 seconds.
*** Request to vip-cdns.lax.wldblu.net timed-out
--------------------------
nslookup -timeout=8 »www.carsdirect.com
Server: vip-cdns.lax.wldblu.net
Address: 12.213.224.61
DNS request timed out.
timeout was 8 seconds.
*** Request to vip-cdns.lax.wldblu.net timed-out
----------------------------------------
nslookup -timeout=8 »www.autos.com
Server: vip-cdns.lax.wldblu.net
Address: 12.213.224.61
DNS request timed out.
timeout was 8 seconds.
*** Request to vip-cdns.lax.wldblu.net timed-out
nslookup -timeout=8 autos.com
Server: vip-cdns.lax.wldblu.net
Address: 12.213.224.61
DNS request timed out.
timeout was 8 seconds.
*** Request to vip-cdns.lax.wldblu.net timed-out
---------------------------------------
As a test to see if nslookup works:
nslookup -timeout=8 dslreports.com
Server: vip-cdns.lax.wldblu.net
Address: 12.213.224.61
Non-authoritative answer:
Name: dslreports.com
Address: 209.123.109.175
--
Value Pack, beam 31, Riverside gateway |
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raustabout
@aol.com | reply to dentam
no problem here in stokes co nc what a surprise!! |
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deantn
join:2007-12-17 | No problems here in N E TN. |
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SirKnightTG
join:2008-04-12
Blanco, TX | reply to dentam
Well I'm in TX but I can not connect to those sites.
The cars direct site does not surprise me that I can't access it as I can't access www.mustangforums.com which is a part of cars direct.
Come on WildBlue WTF? |
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dentam
| reply to dentam
If you are having trouble with these sites, it is important that you let wildblue know. They will try to tell you that its a problem with Vista or some other excuse. The only way I got any knowledgeable reply was by accidentally being transferred to an upper level support rep. They need to see a pattern of problems, just not one person.
By the way using Opendns solves the problem if I use Firefox. |
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xfarmer
join:2005-09-17
Lowell, MI
| reply to dentam
those site time out for me also. I am in west Michigan. I had problems with other sites in the past also. I found out they were all hosted by godaddy. I changed my DNS servers and were able to get the godaddy hosted sites to work, but still no luck with the ones you have posted here. |
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Spice300
Premium
join:2006-01-10
edit:
April 17th, @11:17PM
| reply to dentam
All three sites listed in the OP are loading for me now. WB's DNS returns a different IP now:
nslookup cars.com
Server: vip-cdns.lax.wldblu.net
Address: 12.213.224.61
Non-authoritative answer:
Name: cars.com
Address: 216.33.88.141 |
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just2stoned
Just2stoned
join:2006-02-06
Spring Hope, NC
| reply to dentam
I get to those sites just fine on loredo gateway, Spring Hope NC. I do however use a completely different DNS address than what WB provides I think. I do NOT use the stupid optimizer either.
12.189.32.61
I've been using that DNS address pretty much since I've had WB which is 2 years. I've never really had any problems getting to any site. I've gotten my advertised speed 90% of the time for both up and downloads. I've hit the download 80% threshhold once, but that was thanks to a new PS3 and 2 new vista ultimate 64bit gaming rigs I've built (lots of updates and drivers).
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Vista Ultimate 64bit, 4gb G.Skill DDR2 800mhz, Athlon X2 6400+ Black Edition, 2x Diamond HD3870 512mb DDR4 PCIe2.0 (xfire), 650w PSU, 2x 200gb HDD, Antec 900 Gaming Case |
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