Acanac Inc
Premium
join:2007-03-05
Mississauga, ON
3 edits | Acanac
I am not going to win this argument with you so I will just state the facts and let everyone else decide.
1. Acanac tried many times to raise your profile, but we were unsuccessful
2. Acanac went as far as installing a second Naked DSL connection at your home at no extra cost to you. You ended up with the same speeds as the first.
3. We brought up your account to the upper management of Bell
4 We even offered to pay for your first month of Sympatico. This offer still stands.
5. Acanac offered you a full refund since you were not happy with your speeds.
I am sorry that you believe I am being aggressive towards you. I am simply stating the facts. Your opinion is that we did not do enough, but from our point a view we went the extra mile.
DSL is distance dependent. We say up to 5Mbps not 5Mbps. Acanac even backs it up with a 30 day money back guarantee if your not happy with the speeds.
Best Regards,
Paul
»www.acanac.ca |
