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[Speed] Extremely slow download speed, Surfing is horrible »
« [Connectivity] Northern IL appears slower speeds that should be  
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n1zuk
My wood is stacked
Premium
join:2001-10-24
South Burlington, VT
·Future Nine Corpor..
·ViaTalk
·Comcast

reply to acadiel
Re: Yup, it's Comcast now

said by acadiel See Profile :

Sounds like we're becoming part of the Borg collective!

"We are Comcast.. you will be assimilated. Resistance is futile."
But you are... but you are...

Seriously, at first, you won't see much of a change because, well, not much has changed. You are currently running through the same network equipment that you using before. The same routes through the same routers.

Eventually, that equipment will be 'assimilated' into the Borg, er... Comcast network. It will be renamed, given IP addresses from the Comcast block, and added to the Comcast network routing.

Once that happens, you will likely see IP addresses in the Comcast range (ie. 76.19...), assigned a Comcast DNS server (if you do that automatically), and, eventually, you'll receive an email telling how to transition your email to your new Comcastic email account.
--
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illini25

join:2002-01-19
Urbana, IL


1 edit
reply to INTENS1
I have a question...What will change as for our email address? Can we keep the same email addy except for the @comcast.com change??

**edit to add speed test results**

Use to get 12mb down....now it's 10mb down.


rody_44
Premium
join:2004-02-20
Quakertown, PA
sure you can keep the same email addy as ;ong as its not taken.


jonb

@insightbb.com

reply to acadiel
Re: Insight to Comcast Customer Transition, over here!

Quincy, IL customers got the "Your Insight Internet service is scheduled to change to Comcast" email.

Since I have to change my email addr anyway, I am changing to g-mail. I understand g-mail has free POP access.

Does anyone know what I put in my client email software's POP3 box and SMTP box? mail.google.com doesn't work.


djdanska
Premium,MVM
join:2001-04-21
Glen Ellyn, IL
clubs:
·Sprint Mobile Broa..
·T-Mobile US
·A + Net
·Mediacom
·RCN CABLE

said by jonb :

Quincy, IL customers got the "Your Insight Internet service is scheduled to change to Comcast" email.

Since I have to change my email addr anyway, I am changing to g-mail. I understand g-mail has free POP access.

Does anyone know what I put in my client email software's POP3 box and SMTP box? mail.google.com doesn't work.
pop.gmail.com and smtp.gmail.com. You could always use imap too. ( i like imap.) imap.gmail.com. Either way, you have to activate it in the gmail settings page. Im pretty sure it comes disabled by default.

»mail.google.com/support/bin/answ···er=12103
»mail.google.com/support/bin/answ···er=75726


jonb

@insightbb.com

reply to jonb
said by jonb :

Quincy, IL customers got the "Your Insight Internet service is scheduled to change to Comcast" email.

Since I have to change my email addr anyway, I am changing to gmail. I understand gmail has free POP access.

Hopefully, this gmail address will last me the rest of my life. Even if my isp provider changes due to buy-out or my option. Hopefully dependable gmail will be around as long as I am. And the gmail web interface is available when I travel.

Force21

join:2003-02-25
Champaign, IL

 reply to INTENS1
Well I can now say that I'm not quite happy with the migration... for now. I'm located in Champaign-Urbana, IL area. I was out of town this weekend so the letter with the Feb. 18 switchover date must of arrived after I left Friday.

Now I'm reading the letter and it said that Comcast will send an email to my Insight inbox with info on transferring the email account to Comcast. So I try to login to my InsightBB acount and dang, no longer working. I'm guessing that they killed the account when it switched over. Now I have no way of knowing how to switch my email to a comcast.net account. Maybe I should of checked earlier but luckily I use Gmail as my main email so I'm not losing much.

Secondly, the lower bandwidth speed. Before the switchover, I consistently get 12,000-14,000kbps down and 900kbps up on various speedtest. Now with Comcast, I'm only getting 4,000-7,000kbps down and 500-700kbps up. That's a good 50-70% degradation and it's nowhere close to the advertised speed. Ironically in the letter, Comcast said that "I will continue to enjoy the 10mbps of speed I currently have with Insight."

I'm sorry if I'm ranting but Comcast isn't winning me over right now. I still have to give them a call to get my email straighten out. Hopefully the speed issue is due to the switchover but I'm not entirely optimistic about that. And knowing that they monitor and heavily throttle down p2p torrent bandwidth isn't exactly reassuring of what I might expect in terms of service compare to Insight.


Greg_Z
Premium
join:2001-08-08
Springfield, IL
·Comcast

Your comcast.net should use the same username as the @insightbb.com (ie joesmith@insightbb.com may equal joesmith@comcast.net, but can have a number in it due to a lot of joe smiths out there). If it is force21@insightbb.com, try it with comcast.net in other words. Password will be the same that you where using for the @insightbb.com.

I have not gotten the email, or mail out about it, but was able to log into comcast.net with my existing username and password there.

Force21

join:2003-02-25
Champaign, IL

said by Greg_Z See Profile :

Your comcast.net should use the same username as the @insightbb.com (ie joesmith@insightbb.com may equal joesmith@comcast.net, but can have a number in it due to a lot of joe smiths out there). If it is force21@insightbb.com, try it with comcast.net in other words. Password will be the same that you where using for the @insightbb.com.

I have not gotten the email, or mail out about it, but was able to log into comcast.net with my existing username and password there.
Thanks for the suggestion Greg. I gave it a try but it didn't work. My @insightbb.com email was pretty unique to begin with but I still tried quite a bit of combinations with numerals at the end anticipating that here might be others with similar emails. Still no go. I'll just have to give Comcast a call when I get the chance.


jonb

@insightbb.com

reply to Greg_Z
Quincy, IL has not trasitioned to Comcast yet, or even given us a transition date. However, you don't need to guess your assigned new username, email address or password. Go to Live Chat at the link below. They will ask for your acct# from your new Comcast bill, look it up, and give you the 3 assigned items. They work. I have already used Comcast webmail. I assume you can change the assigned items later.

»www2.nohold.net/noHoldCust544/Pr···hold.net


jonb

@comcast.net

reply to tj007s
said by tj007s :

Quincy, IL was just transitioned today. I was seeing speeds of 30,000/1,500

Is this Powerboost? Will we all have it? What speed will it go back to after powerboost is done?
I am in Quincy, IL also. I am happy so far. I was getting near 10,000/1000 from Insight. Just now I got near 10000/1500 speedtest. My old Insight email address still works both send and receive. I have not noticed any TV channel lineup change.

TheOnlyOne

join:2003-04-18
reply to INTENS1
Anybody have an idea when we will be getting Comcast email addresses? Sucks not having usenet right now.


jonb

@comcast.net
Getting your assigned username, email address and password is EASY if you have a Comcast acct#. See my 2008-02-18 21:03:00 post above.


acadiel
Keep trying - don't give up
Premium
join:2002-06-22
Bloomington, IL
·Comcast
·DSL EXTREME


1 edit
reply to bbomer
How about this in Bloomington? Haven't tried sustained speeds, but I assume its still 10M/1M.


--
acadiel's blog is here


Also reprogrammed my voicemail today, and was able to login to my account on Comcast.com with my old Insight info.

trickyx2

join:2004-11-18
Sterling, IL
reply to jhacker
Mind sharing the process, I have yet to receive the email as well


Greg_Z
Premium
join:2001-08-08
Springfield, IL
I just went over to comcast.net, and used my old addy without the @insightbb.com and it allowed me to sign up for the new comcast. Only reason I have it, is to access Voicemail away from home.

trickyx2

join:2004-11-18
Sterling, IL
Hmmm, I tried that a few days ago and it didn't work. Actually I should try my moms email since hers was the primary one for insight.


gone4now

join:2002-09-10
Noblesville, IN


2 edits
reply to iamcool2
said by iamcool2 See Profile :

Anyone hear anything on when the Central Indiana Area is getting moved over???
I got the change over email this morning. its probly soon.


JackJohn

@comcast.net
reply to PFS In Lafayette
"So, does anyone know if this is how it works?"

No your insightbb email address will be active until at least the end of August
Thread is
Forums » US Cable Support » Comcast » Comcast HSI[Speed] Extremely slow download speed, Surfing is horrible »
« [Connectivity] Northern IL appears slower speeds that should be  


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