 EMC2
join:2007-08-21 Tampa, FL
·Verizon FIOS
| reply to thegaryw Re: Video on Demand - Problem with Premium Channels
Don't want to be a master of the obvious, but are you actually subscribed to a premium service? HBO, Cinemax, Movie package (Starz, Showtime, Encore), etc.
If you're not subscribed to them, then you'll get that message. If you ARE subscribed and get the premium channel in the regular channel slot(s) - Starz on channel 340 for example, then the FSC reps will need to correct the VOD selections on your account.
Should be a pretty quick fix - -once you get thru - 888-553-1555 |