Joe12345678
join:2003-07-22
Des Plaines, IL | reply to TKJunkMail
Re: Fraud Alert
why is not a data cap on the pay buy the bite plan and if you hit it they give you a call to ask if is ok with you to keep billing you at that rate. |
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TKJunkMail
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join:2002-03-03
Avalon, NJ
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| said by Joe12345678  :why is not a data cap on the pay buy the bite plan and if you hit it they give you a call to ask if is ok with you to keep billing you at that rate. Because they don't have any REAL TIME systems in place to do that for cell phone systems unlike some cable systems that automatically send a config file to a cable modem when a cap is exceeded. Cellphone billing is almost always a backroom daily or weekly batch process. And in a day you can run up a massive bill very quickly. And they did call him as soon as the batch system processed his call records.
If these kinds of occurrences become more frequent, I'd bet all cellphone companies will implement REAL TIME systems similar to those cable companies with hard caps.
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| said by TKJunkMail :said by Joe12345678 :why is not a data cap on the pay buy the bite plan and if you hit it they give you a call to ask if is ok with you to keep billing you at that rate. Because they don't have any REAL TIME systems in place to do that for cell phone systems unlike some cable systems that automatically send a config file to a cable modem when a cap is exceeded. Cellphone billing is almost always a backroom daily or weekly batch process. And in a day you can run up a massive bill very quickly. And they did call him as soon as the batch system processed his call records. If these kinds of occurrences become more frequent, I'd bet all cellphone companies will implement REAL TIME systems similar to those cable companies with hard caps. My cell operator has real time billing systems. Recently had an exceptionally high month of use and part way through it they informed me I'd hit my credit limit and asked me to either make a payment or be restricted... |
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jvanbrecht
join:2007-01-08
Bowie, MD
| reply to TKJunkMail
All cell phone providers have realtime updates. Go use your phone on the internet and make a call, then 5 min later go hit up the carriers web site and view your up to date bill, it will list what you did 5 min prior. There is no issue with capping a cellphone either, as the plan is provisioned on the carrier side and requires no customer interaction or equipment other then his cellphone. Unlike cable, which by the way is no longer provisioned on the CPE (yes there is a config, no you can no longer remove the cap as that is done on the back end, and has been for the last 5 years).
After the cap is reached, the provisioning gets deactivated until the customer calls in. Not very hard.
The reason they do not, is financial, for the most part they make a good amount of money based on incidental overuse, and there is no reason for them to want this to stop. The last paragraph is me with my tinfoil hat, the rest is all real. |
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