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Forums » comments on review of AT&T Southwest » Just a quick note
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KrK
Heavy Artillery For The Little Guy
Premium
join:2000-01-17
Tulsa, OK
·AT&T Yahoo
·AT&T DSL Service
·Cox HSI
·AT&T Southwest

Just a quick note

For a number of years now AT&T has people on this site that actually provide troubleshooting and problemsolving in the AT&T Direct forum.

This has been a boon, and kudos to AT&T for doing it. The people who work in that forum get a lot of frustrating problems fixed everyday.

So I would rank it like this:

Tech Support:

Via Phone/email etc: Poor/Questionable (Especially if you get overseas call-centers)

Via DSL/BBR Reports: Awesome!
--
"Regulatory capitalism is when companies invest in lawyers, lobbyists, and politicians, instead of plant, people, and customer service." - former FCC Chairman William Kennard (A real FCC Chairman, unlike the current Corporate Spokesperson in the job!)
to review · permalink · · 2007-12-15 02:17:38 · Reply to this
Forums » comments on review of AT&T Southwest

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