doonsy
join:2002-03-15
East York, ON
1 edit | reply to sbrook
Re: Rogers Overages will be Chargeable as of Jan. 1st 2008
You say its all speculation....
Does this apply to those of us that have the Extreme Plus service? On the website it says 90 gig cap and $1.25 per gig over. Has anyone had any experience with the Extreme Plus? I've had this service less than 24 hours and have downloaded 16.5 gigs so far, even though the bandwidth check on Rogers' site says something else.
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Just Giver |
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sbrook
Premium,Mod
join:2001-12-14
H0H 0H0
 ·Rogers Hi-Speed
Host:
Rogers
Bell Canada
| reply to TelecomZombie
Sorry, Extreme Plus they are apparently charging excess usage on although I haven't heard of people getting hit at the moment ... perhaps someone with EP can reply.
The usage meter is often wrong and unreliable. Remember that you're measuring the data that is going out of your computer, not the data that is going through your modem (which is what the usage meter picks on). If you've a wireless router, make sure it's secure - you don't want someone else using YOUR bandwidth allocation!
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doonsy
join:2002-03-15
East York, ON
1 edit | Well lets just say its half of what it should be lol.
I hope they offer a flat fee for overages eventually instead of per gig over.
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Just Giver |
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mrRogersDown2
@rogers.com | reply to TelecomZombie
someone mentioned a flat rate of $25, I wanted to know if that person's indication was creditable before I start flood my bandwidth for a flat rate of $25, and not 999 gigs * 1.25$. |
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sbrook
Premium,Mod
join:2001-12-14
H0H 0H0
·Rogers Hi-Speed
Host:
Rogers
Bell Canada
| You shouldn't base your decision on the credibility of anything posted here that is based on leaked information that hasn't been confirmed by Rogers.
I've been trying to research more on this for you on Rogers website, but it is currently such a mangled mess it's hard to find anything! |
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Bugger
@teksavvy.com
| reply to TelecomZombie
When I left Rogers a month ago, I called to cancel the account and talked to a CSR who actually asked the supervisor for the way to deal with the overusage charge. The supervisor said it'll be $1.25/G. I asked if there's max charge or something and she said no. And I said that for sure will drive lots of ppl away and I left.
I was enjoying a good speed of 7M (now 10M). But speed means nothing if a cap of 100G is imposed. Rather have unlimited access than a fast speed. |
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WormyOne
@rogers.com
| reply to TelecomZombie
I just called Rogers to get info on potentially upgrading from Express to Extreme. I've heard about the Extreme speed bump, and wanted to check out what's happening re: caps and overages. The salesperson conferenced in a tech support person who had a handout with new conditions that we supposedly being enforced as of Dec 2007. Summary is:
Express: cap going from 60GB to 50GB, $2/GB overage, with ceiling of overages at $30
Extreme: cap going from 100GB to 75GB, $1.50/GB overage, ceiling of $50.
A KEY POINT is that the support rep did not know for sure if this was or was going to be applied, but he did say he had no further information to the contrary.
If you are interested in staying with rogers and need high b/w amount (and are willing to pay), ironically, you are better off with the lower package (Express). You get truly unlimited bandwidth for $44.95 + $30 = ~$75. On extreme, you will pay (from March) $54.99 + 50 = ~$105.
I'd like the extra speed (500kbps vs 1Mbps now on Extreme), but $100/month is crazy.
As an aside, but somewhat related:
Interesting legitimate use of bandwidth we can expect to see more of going forwards is internet backup services. I have just signed up for Mozy.com unlimited service (unlimited backup space on mozy servers for $5/month). I am looking a blowing through my b/w usage over a 4-6 month perioud as I do an inital backup of ~500Gigs.
Food for thought... |
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sbrook
Premium,Mod
join:2001-12-14
H0H 0H0
·Rogers Hi-Speed
Host:
Rogers
Bell Canada
| It's fairly clear from going to the "usage tool" that they are not yet enforcing the caps or charging extra at this time.
This list did circulate for a while as a leak from Rogers, but it's clear it hasn't happened. Extreme users still have a 100GB cap on the View my Usage page.
So, there's no knowing what's happening, but one thing's for sure, with a price increase already announced, you can be pretty sure it's not going to be good. |
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Fumer
@com.br
| reply to TelecomZombie
Re: Monthly Bandwidth Allowances?
Because of the impending increased costs, I have been forced to downgrade from Extreme to Lite last week, and in my confirmation letter from Rogers it states that my "Monthly bandwidth activity limit is 25 Gigabytes", yet the Rogers website still lists Lite as having a "60 Gb Monthly Bandwidth Allowance"?
I replied to the Rogers Customer Care and asked to confirm what the current monthly bandwidth limit is for their Lite Service, but I've not yet received a response. |
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sbrook
Premium,Mod
join:2001-12-14
H0H 0H0
·Rogers Hi-Speed
Host:
Rogers
Bell Canada
3 edits | reply to TelecomZombie
Re: Rogers Overages will be Chargeable as of Jan. 1st 2008
There is NO plan with a 25 gig limit!
BUT from a post I made in October based in a survey that Rogers sent out with a "What do you think of this for a rate structure?"
OK, this appears to have been a variant on the contents of a survey rogers circulated ... it's mentioned on the RBUA site.
Service ........ Monthly...Cap........Overage.....Max Overcharge
Extreme Plus ... $99.95 ... 90 GB ... $1.25/GB ... $25
Extreme ........ $55.95 ... 75 GB ... $1.50/GB ... $25
Express ........ $47.95 ... 50 GB ... $2.00/GB ... $25
Lite ........... $35.95 ... 25 GB ... $2.50/GB ... $25
Ultra Lite ..... $24.95 ... 10 GB ... $5.00/GB ... $25
So who says Rogers proposed rates are reasonable given the increase in speed???? I'd say they're trying desperately to rip us off one way or another. |
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buttaknife
join:2007-06-01
 ·TekSavvy Solutions..
·Rogers Hi-Speed
| reply to TelecomZombie
I think the main problem is, what can we do about it?
Complaining doesn't seem to get anywhere. Not many other options for the same performance. I mean, there is TekSavvy but they still use Bell's shitty network, not to mention the other downsides of DSL.
I hate how Rogers blatantly gouges it's customers, pretty much on all it's services but where else to go? |
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Sunfox
join:2003-12-14
Markham, ON
| A cost increase AND a bandwidth cap downgrade? That's going to be too much to handle. I've been a cable subscriber to Shaw-now-Rogers since 1997. For the past year I've routinely logged about 70-90 gigabytes per month usage. I don't limit myself or even pay that much attention to it, but that's what it works out to be. So dropping it down to 75 IS going to cost me more right there. And then increasing the base monthly charge as well, all under the guise of "faster service"...
Reminds me of my former favorite Chinese takeout restaurant. One week without warning they came up with a new menu. Same food, but a couple dollars more expensive per dish. They had always been something of a bargain beforehand, so I ordered anyways. When I get home and unpacked, I notice that they switched to new containers that held a WHOLE LOT less than the ones they were using before.
Higher prices? Smaller portions? Guess which restaurant I don't patronage any more?
I'm not doing anything until something actually happens, but I'm strongly against paying more for less. |
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elwoodblues
Elwood Blues
join:2006-08-30
Toronto, ON | reply to Solodxplex
2000GB is 2 TB Perhaps you mean 200GB?
A few years back when the cap was rumored I pushed my downloading to the limit and only managed 1TB |
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Upsilon
join:2004-06-29 | reply to TelecomZombie
well according to my calculations at 1.2mb/sec download 24/7 constantly for a month will result in 3.2tb... anyone wanna try? |
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joshb
Don't sweat the small stuff.
Premium
join:2006-03-04
Calgary, AB
clubs:
·TELUS
·TekSavvy Solutions..
·Shaw
 ·Primus Talkbroadband
 ·GoDaddy Hosting
| said by Upsilon  :well according to my calculations at 1.2mb/sec download 24/7 constantly for a month will result in 3.2tb... anyone wanna try? Sure,
3.2 terabytes is roughly 3200 Gig-a-bytes, If you were to use that much bandwidth every month here is what overage charges would rack up to using the prices listed by sbrook
Extreme plus $3887.50
Extreme $4687.50
Express $6300.00
lite $7937.50
Ultra lite $15950.00
Looks to me like Extreme plus might actually be the best deal...
All I can say is I hope the maximum overcharge listed as well is actually in effect... Other wise I think I might be re-thinking my usage or maybe even pay the cancellation fee on the contracts (if I had a contract) and find a new ISP. But that being said there supposedly a max charge in effect and it's not all that bad compared to what they could have done.... Yes it's not cheap but it's not as bad as it could be...
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common sense isn't so common....is it? |
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mrRogersDown3
@rogers.com
| ur calculations do not reflect the different plans but only to 3200 gigs.
Since, express cannot download as much as extreme, 3200.
and the slower packages such as lite cannot download 3200 gigs per month, hence the overcharges cannot be $15k for example. |
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metalhawk
join:2007-02-06
Nepean, ON
| reply to joshb
said by joshb :said by Upsilon :well according to my calculations at 1.2mb/sec download 24/7 constantly for a month will result in 3.2tb... anyone wanna try? Sure, 3.2 terabytes is roughly 3200 Gig-a-bytes, If you were to use that much bandwidth every month here is what overage charges would rack up to using the prices listed by sbrook Extreme plus $3887.50 Extreme $4687.50 Express $6300.00 lite $7937.50 Ultra lite $15950.00 Looks to me like Extreme plus might actually be the best deal... All I can say is I hope the maximum overcharge listed as well is actually in effect... Other wise I think I might be re-thinking my usage or maybe even pay the cancellation fee on the contracts (if I had a contract) and find a new ISP. But that being said there supposedly a max charge in effect and it's not all that bad compared to what they could have done.... Yes it's not cheap but it's not as bad as it could be... There's a $25 limit for going over the cap. |
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joshb
Don't sweat the small stuff.
Premium
join:2006-03-04
Calgary, AB
clubs:
·TELUS
·TekSavvy Solutions..
·Shaw
·Primus Talkbroadband
·GoDaddy Hosting
| said by metalhawk :said by joshb :said by Upsilon :well according to my calculations at 1.2mb/sec download 24/7 constantly for a month will result in 3.2tb... anyone wanna try? Sure, 3.2 terabytes is roughly 3200 Gig-a-bytes, If you were to use that much bandwidth every month here is what overage charges would rack up to using the prices listed by sbrook Extreme plus $3887.50 Extreme $4687.50 Express $6300.00 lite $7937.50 Ultra lite $15950.00 Looks to me like Extreme plus might actually be the best deal... All I can say is I hope the maximum overcharge listed as well is actually in effect... Other wise I think I might be re-thinking my usage or maybe even pay the cancellation fee on the contracts (if I had a contract) and find a new ISP. But that being said there supposedly a max charge in effect and it's not all that bad compared to what they could have done.... Yes it's not cheap but it's not as bad as it could be... There's a $25 limit for going over the cap. I am glad to here there is a limit to how much extra they are willing to charge you.. Maybe they do have a little bit of a heart after all....
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common sense isn't so common....is it? |
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a_large_rock
join:2003-08-02
Markham, ON
·Cogeco Cable
·Rogers Hi-Speed
1 edit | reply to metalhawk
I've been searching for anything on roger's website that gives a maxium charge for each level but haven't found one yet. If you have a link/document on rogers website that says the maximum is $25, please share.
»www.rogers.com/uselimits |
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joshb
Don't sweat the small stuff.
Premium
join:2006-03-04
Calgary, AB
clubs:
·TELUS
·TekSavvy Solutions..
·Shaw
·Primus Talkbroadband
·GoDaddy Hosting
| reply to mrRogersDown3
said by mrRogersDown3 :
ur calculations do not reflect the different plans but only to 3200 gigs.
Since, express cannot download as much as extreme, 3200.
and the slower packages such as lite cannot download 3200 gigs per month, hence the overcharges cannot be $15k for example.
And yes I am aware of that fact (now).... but since there is a limit to what the total overage charges can be $25 according to metalhawk that whole post becomes mute... So I am not going to take the time to change it...
Other wise I would have to redo  it as you are correct...
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common sense isn't so common....is it? |
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