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Forums » O Canada! » Canadian » Rogers » Rogers Overages will be Chargeable as of Jan. 1st 2008
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[ Express] New Scientific Atlanta Modem Old Belkin Router »
« RESOLVED Forced to indirectly pay Rogers services for a yr.  
page: 1 · 2 · 3 · 4 · 5 · 6 · 7
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Stewy
Premium
join:2007-12-12
Kitchener, ON
reply to sbrook
Re: Over-limit Charges

Does anyone know if someone has ever been charged yet for going over?


sbrook
Premium,Mod
join:2001-12-14
H0H 0H0
only for Extreme Plus service which was chargeable from day 1

So, no, nobody knows of anyone having been charged ... and to be sure, you'd hear about it long and loud in here when it happens.

Farshid420

join:2006-03-24
North York, ON
·Acanac
·Rogers Hi-Speed

reply to TelecomZombie
Re: Rogers Overages will be Chargeable as of Jan. 1st 2008

Interesting... just checked the usage page, and it seems to have reverted back to what it was before the recent changes... including the text at the bottom giving info on the max charge and the per gig over limit stuff... and the notification tab...

Silly silly Rogers


MDoadkgn

@teksavvy.com
reply to TelecomZombie
Ya thinking of going back if they still haven't or wouldn't implement the cap. DSL speed sucks.


asf

@rogers.com
reply to TelecomZombie
Re: Rogers Overages will be Chargeable as of Jan. 1st 2008

I wasn't even able to log into my Rogers account until today, how can they charge you when you can't even check the bandwidth usage for 2/3 of your billing month?


Solodxplex

@rogers.com
reply to TelecomZombie
i use about 2000 gigs a month on rogers and i get no throtle
all they charge was a 50 feeso my bill is abouot 105 every month


CanadianGuy1

join:2005-02-09
I have been charged probably twice and i'm on the extreme. But it was only a few dollars. I didn't care much.


metalhawk

join:2007-02-06
Nepean, ON

reply to Solodxplex
said by Solodxplex :

i use about 2000 gigs a month on rogers and i get no throtle
all they charge was a 50 feeso my bill is abouot 105 every month
Yikes. I'm surprised they haven't contacted you about it yet...


MDoadkgn

@teksavvy.com

reply to Solodxplex
said by Solodxplex :

i use about 2000 gigs a month on rogers and i get no throtle
all they charge was a 50 feeso my bill is abouot 105 every month
2TB? That's insane. There're actually ppl downloading that much a month. Can't think of anything else besides MP3,movies and appz. But won't take 2TB/m. However a cap of 100gb is nothing. 500GB is reasonable.

bricksterr

join:2004-08-10


3 edits
reply to TelecomZombie
I haven't heard of any over charges yet but being that we're in the new month of January I'm sure some "insider" will post with absolute certainty that charges will be coming in February! Maybe the threat alone has helped Rogers.

One thing they have to do is fix their schizophrenic usage page. It has to be reliable if they expect their customers to be responsible for usage. At various times, including this last month, I've had over a weeks history of usage missing and at the bottom it's history notification states: "for days which are missing from your history then no usage was recorded." Checking back a few days later will show that the revisionist have gone back in my history and inserted the missing usage and the notice regarding history will also be altered to state: "The usage details listed on this page are not final until the end of your usage period." This garbage has been going on for months. I've even had different "history notifications" in the same day!

I can't police myself even if I wanted to because not even Rogers can help me!!! I don't want to be the rep who gets my call.


cubanito

@rogers.com

reply to MDoadkgn
OMG...my question is ; DO YOU HAVE ENOUGH GARD DISK SPACE TO SAVE THAT?(GRIN)

i think he meant 200 lol; i mean my comp IS PERMANENTLLY hooked up to dll/upload feeds but so far the maximum i ever reached was 500gb and something, less then 600 anyway.I REPEAT; PERMANENTLLY HOOKED . in my area the most i have seen dll was about 600kb/sec, so yes i am throatlle..but i can live with that, as long as i am not charged extra, moment wich i will switch ips, and NEVER look back at rogers offers; but so far they playing a chicken game i notice.


sbrook
Premium,Mod
join:2001-12-14
H0H 0H0
Well, there was a guy on Sympatico who DL'ed a terabyte at about 5Mbps service.


stokkes
Premium
join:2004-01-22
Vanier, ON

reply to TelecomZombie
Well, if the rumours are try and it's a 25$ flat fee if you go over, I don't think I'll be switching. I'd rather this than 1.25$ per gig.

Considering I've placed myself in a catch-22 regarding the new HiDef disc format (I refuse to adopt either and waste money on a potentially losing format) and I refuse to watch lowdef content on my 55" LCD, so I've resorted to building an HTPC along with a RAID server to slap all my media on.

Space is cheap now, and I figure, the money I would spend on BD/HDDVD discs can go towards paying rogers a few extra bucks.

Sure, there are other ISPs, but in my 7 years with Rogers (the internet side anyway), I guess I've been one of the lucky ones because I have never, ever had a problem with their service. I consistently (anytime of the day) get 850-900+KB/s and it would be tough to beat that on another ISP. That and I just hate PPPoE and the overhead it brings.

Yes, I've long sold my soul to the devil that is Rogers (cable, wireless, internet) and if it's a flat fee of 25$, I'll continue to do so.

darrylr

join:2003-02-10
Nepean, ON
So still nothing on this I guess? It will be a "starting next month" thing for month after month I bet.


mrRogersDown

@rogers.com
reply to TelecomZombie
where does it indicate a max of $25 of over usage charges?


sbrook
Premium,Mod
join:2001-12-14
H0H 0H0
·Rogers Hi-Speed

Host:
Rogers
Bell Canada
Where does it indicate we'll be charged for overages?

There's nothing yet on anything about overages other than the fact that we know it's coming (as it has for the last couple years!)

If I were to guess, I'd say that they are having lots of fun getting the "charging system" right. Thinking back a bit, I believe that they were trying to measure our bandwidth before throttling was introduced (vis before the pcube service engines were introduced) which means they were using stuff in the CMTS to measure bandwidth and report it on Rogers.com Experience has shown that the tool is pretty bad at getting the counts right.

Now the pcube service engines are also capable of measuring traffic (and very accurately so I gather from the info on them). Maybe Rogers is switching to them to do the measuring? But from what we see, the pcubes aren't everywhere yet and I'd also lay odds that it's taking longer than expected to automate all this stuff. Most software projects go overtime I have seen precious few that delivered on time in over 30 years in the industry.

Again, it's all speculation at this stage.
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Forums » O Canada! » Canadian » Rogers[ Express] New Scientific Atlanta Modem Old Belkin Router »
« RESOLVED Forced to indirectly pay Rogers services for a yr.  
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