NicoleDiana
Unexpected
Premium
join:2003-10-10
Lake Park, GA
clubs: 
 ·Mediacom
| Nothing new
Down here in Georgia, we know all too well about Mediacom problems.
I've had two full outages in the last 30 days that lasted over 12 hours each, in addition to the day of intermittent outages which fell on my install date. Gotta love handing over a $102 check and having your service go dark 15 minutes later.
At random intervals, I'll have sound but no picture. By the time I get through the unbelievable holding pattern with Customer Service, however, the video appears again. I've come home several times for lunch to find the guide "will be available shortly", which I know is a tell for the service having gone down and coming back.
Asking for a credit for the outages yields a "service wasn't down for an entire day" answer. Actually, if we're going to be that technical, they do total more than 24 hours when combined.
There are no other options in my particular complex or I'd be on DirecTV/Dish Network and have DSL. Mediacom is it though and they know it.
The City of Valdosta has been asked before to provide cable/internet service and give Mediacom the boot. I believe the last word was that they feel Mediacom is providing "adequate service". I didn't realize our city standards were so low.
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I would like to change the world but nobody will give me the source code. |
