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Forums » Satellite Connectivity » HughesNet Satellite » [DW7000] 89W 1070MHz ??
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Daily signal loss »
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Raminto

join:2006-02-28
Whitehorse, YT

[DW7000] 89W 1070MHz ??

I was on a site today wich was having problems. The System
(signal 75/ACP 78)was loosing signal on different times of the day.
Changed cables and also swapped the modem. The System is assigned to IA8 (G28)/ 1070. After the registration of the new modem (same model as before, DW7000) it was still on the same transponder. The registration went through - downloaded all files and after the reboot all light where on but the power light was flashing and system status says: NOT COMMISSIONED.
I went through this several times, using different transponders - same result.
What is weired: 89W/1070 does not exist in the latest SBC file nor in the list published in the FAQ of this forum.
Just for fun I entered the (not existing?)transponder manually, but with the same result.

Any ideas? Thanks, Raminto

Software Date: Aug 10 2007, 17:16:42
Software Release: 5.6.0.18
LAN1 IP Address: 192.168.0.1
LAN1 Subnet Mask: 255.255.255.0
LAN1 MAC Address: 00:80:AE:C1:45:B0
NAT IP Address: 67.47.45.20
NAT Subnet Mask: 255.255.255.255
Satellite
Transmit Path: Satellite
Outroute: Primary
Longitude: 89 West
Receive Frequency: 1070 MHz
Receive Symbol Rate: 30 Msps
Receive Polarization: Horizontal
Transmit Polarization: Horizontal
22KHz Tone: Off
Router Address: 67.142.140.89

Transmit Radio Info
Transmit Radio Wattage: 1 Watt
Software Configuration
NAT: Enabled
DHCP: Enabled on Lan1
Firewall: Disabled (from NOC)
Turbo Page: Enabled

--
dw7000/.98m/2watt/Horizon1/1390/256k4/5 /xp sp2/desktop compaq 6330CA/linksys wireless/thinkpad xp pro

CMoore2004
Premium
join:2003-02-06
Jonesville, MI
You did call in and tell them your new modem's serial number, right?


UncleScooter
I once was SatManWorkin
Premium
join:2002-04-15
Tallahassee, FL
·Embarq

G28, 1070, shows in the latest transponder listing as transponder 6K, NLV.

You will not see all transponders listed in the sbc file because not all transponders have a ACP server connected to them.
--
I know you think you understand what you thought I said, but what I'm not sure about is that what you heard isn't exactly what I meant.


Raminto

join:2006-02-28
Whitehorse, YT

reply to CMoore2004
CMoore: I could not phone in, the next phone is 40 miles away.
Called in this morning and they confirmed, that the san and pin is for this serial#.
They suggested to factory reset the modem and try again.

SatMan: Thanks for the update, I had the "old" list with me.

The system was originally assigned to 1330 and got switched to 1070. If this was the time the problem began - I can not tell.
--
dw7000/.98m/2watt/Horizon1/1390/256k4/5 /xp sp2/desktop compaq 6330CA/linksys wireless/thinkpad xp pro


UncleScooter
I once was SatManWorkin
Premium
join:2002-04-15
Tallahassee, FL
·Embarq

Anytime I've had that problem it was because the old modem had not been properly decommissioned, make sure they have deleted it for both Vision and in the CAC.
--
I know you think you understand what you thought I said, but what I'm not sure about is that what you heard isn't exactly what I meant.


Raminto

join:2006-02-28
Whitehorse, YT

reply to Raminto
Update: The next day the registration went through properly and everything was working fine for about two hours and then again, the signal disappeared (15).

As I have changed everything so far (cable, modem) it was time to replace the TRIA - e voila!

BTW: I could not see any signs of condensation and I do not know if it was a faulty transmitter or a faulty LNB.
--
dw7000/.98m/2watt/Horizon1/1390/256k4/5 /xp sp2/desktop compaq 6330CA/linksys wireless/thinkpad xp pro
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