ekoontz
join:2007-10-28
|  cyberonic customer: anything to do with Level3 INACCESSIBLE!
I have been a cyberonic customer for years, with no problems other than the big covad transition. However, starting last week I am unable access a number of IPs; for example : live365.com - no ping, no tcp connectivity.
I did a traceroute on live365.com and find:
I *can* nodes 1-7 , but I *cannot* ping node #8:
Anyone know what's going on at level3 in San Jose??
I called cyberonic and they claim to not have anyone able to adress the problem until tomorrow (Monday Oct 29) :mad:
Basically ANYTHING going level3 is totally OFFLINE for me!!
(Other sites I cannot ping or http connect to) :
»level3.net
»cogentco.com
(Sites I CAN connect to with NO PROBLEMS whatsoever (no delays or other problems)
»yahoo.com
»google.com
»covad.com |
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ekoontz
join:2007-10-28
| I said above that anything to do with Level3 is inaccessible - this was overly broad. In fact, I can access »google.com through level3 :
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DonBrady
Premium
join:2002-06-20
Cary, NC
1 edit | reply to ekoontz
I do not know but I can get to it fine from here in NC.....
Tracing route to live365.com [216.235.95.145]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms (deleted)
2 23 ms 26 ms 29 ms 172.31.255.253
3 24 ms 21 ms 25 ms h-67-101-95-77.atlngahp.covad.net [67.101.95.77]
4 20 ms 20 ms 21 ms ge-6-5.car2.Atlanta1.Level3.net [63.209.220.93]
5 22 ms 32 ms 35 ms ae-31-51.ebr1.Atlanta2.Level3.net [4.68.103.30]
6 34 ms 21 ms 32 ms ae-68.ebr3.Atlanta2.Level3.net [4.69.134.50]
7 52 ms * * ae-7.ebr2.Dallas1.Level3.net [4.69.134.21]
8 49 ms 53 ms 54 ms ae-78.ebr3.Dallas1.Level3.net [4.69.135.6]
9 76 ms 86 ms 75 ms ae-3.ebr2.LosAngeles1.Level3.net [4.69.132.77]
10 84 ms 74 ms 87 ms ae-78.ebr3.LosAngeles1.Level3.net [4.69.135.14]
11 81 ms 89 ms 90 ms ae-2.ebr3.SanJose1.Level3.net [4.69.132.9]
12 87 ms 89 ms 90 ms ae-73-73.csw2.SanJose1.Level3.net [4.69.134.230]
13 87 ms 83 ms 82 ms ae-23-79.car3.SanJose1.Level3.net [4.68.18.69]
14 84 ms 88 ms 96 ms LIVE365COM.car3.SanJose1.Level3.net [4.71.112.10
]
15 87 ms 84 ms 83 ms www.live365.com [216.235.95.145]
Trace complete. |
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ekoontz
join:2007-10-28
| reply to ekoontz
DonBrady, thanks for your comment. I discovered another non-connectable site for me : www.cs.uoregon.edu. The interesting thing with that one is that although the traceroute goes through level3, it seems to get through level3's network with no problem:
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ekoontz
join:2007-10-28
| Anything at earthlink.net also completely inaccessible.
Cyberonic said they'd have something to tell me end of business today (monday). If they can't give me a reasonable explanation then, I am cancelling. |
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DonBrady
Premium
join:2002-06-20
Cary, NC | I have no problem with holding Cyberonic responsible but you could also try posting on the Covad forum since may actually be a Covad network issue.
Your traffic does not go through any Cyberonic facilities. |
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ekoontz
join:2007-10-28 | reply to ekoontz
Thanks Don, I will try contacting Covad through the forums here. |
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HAL666
join:2003-01-15
Beverly Hills, CA | Vote with your wallet and go to a different provider. |
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Neil
Stop All The Downloadin
join:2003-08-20
New York, NY | reply to ekoontz
I think there was a backhaul issue on Covad's network in this region. I'm told it's been resolved. ekoontz- are you still having this problem?
--
Quit signing your posts. Your name is right next to your post. This isn't Usenet. |
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wiseup6
join:2007-11-09 | reply to ekoontz
My connection in Sacremento is very solid. I am not sure if routes to Level 3. |
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