madrhino
join:2004-07-03
 ·Verizon FIOS
 ·Comcast
| DON"T DO IT!!!
If anyone is even remotely considering getting FIOS I strongly advise you to do some research into how Verizon shits all over it's customers and lies to them(at all levels and in every department)before you do.
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Get Verizon FIOS,The Anti-DIOS |
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Josimars
join:2001-04-24
Port Chester, NY | You must be representing one of the cable companies |
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pobob
join:2007-11-15
Menifee, CA
|  reply to madrhino
I'm glad to see I wasn't the only person to have problems with Verizon. I went for their complete package all at once: Fios internet, TV and phone.
Verizon sent out a copper wire tech the first two times they came out to my house. Had to reschedule each time. They installed the internet and phone and left. I could only call out and was not able to receive calls. Another tech came out and shut my phone off while they tried to figure out the problem. SIX!!! days later it finally worked properly.
I enrolled in the All-in-one Bill. I received two different bills. I called Verizon and asked how much I owed. They told me a specific amount, I paid it. This went on for 4 months until my cable was shut off. I called and they said they have yet to receive payment. I had to pay almost $500 to get my cable turned back on.
I signed up for this service in April of this year. The situation still isn't resolved. They are now printing out bills and sending them to me because they can't seem to figure out how much I'm supposed to pay each month.
The customer service is the worst that I have ever dealt with. I get transferred from person to person on each phone call and no one ever knows what's going on. This has to be the worst company in the world. If I hadn't signed up for a two year contract I would have canceled a long time ago so I wouldn't have to deal with this incompetence. |
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supertech315
join:2006-03-01
Perris, CA
·Verizon FIOS
| reply to madrhino
Dude
And which company doesn't have an unhappy camper? , perhaps you should visit the other isp's reviews as well. But I'll tell you any employee even at McDonald's, if you start yelling and b+ching at them , they just gonna want to hang up and pass the bill ...I've seen them and read about it in the reviews in this website and others..shoot if I call you at your work ( whatever it is that you do ) and give you some attitude , yell and b+ch I would love to see how helpful you're gonna be. Now we know this is no excuse for not fixing it but on anything in life a little nice attitude will take you further and plp will be more willing to help you |
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Classaction suit
@aol.com | reply to madrhino
Re: DON"T DO IT!!!
File a class action suit against Verizon Fios - I have had problems too! |
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fois sucks
@aol.com | reply to supertech315
Re: Dude
yeah there first bill will kill you |
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DoRight
join:2007-07-20
Mechanicsburg, PA | If you going to cut on VZC then spell FIOS right and register yourself.. |
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