keebee1
join:2004-03-16
| Sympatico Total Internet is SLOWER
Was talked into changing over to this by a non English speaking support worker. Could not fully understand what he was selling even though I got him to repeat it. In desperation, I agreed.
Now that I am supposedly on this 7 megs, I find it is really SLOWER!!
I do not download movie, trailers, or play games.
Please help!!
I do not have the time or the patience to try Sympatico Support services again!! |
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sbrook
Premium,Mod
join:2001-12-14
H0H 0H0 | send an email to Don Brunette (donat.brunette@bell.ca). Explain the situation and ask him if he can get you some help. |
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RobinK
join:2004-04-16
Canada
| reply to keebee1
keebee1, it would help us more if you actually explained the problem. What speeds are you getting now and what did you get before? Can you post your line stats? You might have just been set to the wrong profile. A problem easily solved.
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Argue opinions using facts. Not facts using opinions. |
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Bellunder
@teksavvy.com | reply to keebee1
This is simple you obviously went from fastpath to interleave when you switched from highs speed to sympatico total internet. If they put you on adsl2+ there's an extra 20 millisecond delay thus the term interleaved. |
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bbiab
join:2004-05-26 | reply to keebee1
does this mean there is always at least 20ms to first hop under adsl2+?
even on the fastest (or no) interleave? |
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CigaR
Premium
join:2004-08-24 | It ranges from 10-20 ms on ADSL2+ |
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dark
@bell.ca | When I used to be far from the CO, my ping would be around 10ms, now that I am on the remote and on the higher profile my ping is around 20ms. Both on the fast path. |
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bbiab
join:2004-05-26 | reply to keebee1
so, (and i imagine i will be told 20 is actually pretty good) to get a faster (7Mbps+) profile you have to take higher latency, which is basically the same old story (interleaved). i think i like my 10. |
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chrispi5
join:2004-07-11
Toronto, ON
| My new 2wire modem is FUBAR right now so I can't check till the new, new one arrives(dial up tonight). I was usually anywhere from 9 - 16ms on my first hop with 10Mb Optimax. Whether my profile was interleaved or fast is still up in the air. It reported as adsl2+ fast on my old 6520 and on the 2wire 2700, but I was told here in the forum that they are all interleave profiles.
Have to run.....only 10 hours of dial up per month.....lol.
Cheers
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‘The only thing necessary for the triumph of evil is for good men to do nothing.’
-Edmund Burke |
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