morbo
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| reply to axus
Re: premium tech support = downgraded service
premium tech service just gives the providers an excuse to downgrade the standard tech service. why? to make more money, and to give the premium folk their value.
providers then have no reason to maintain or improve standard tech service. follow the money---they will try to get as many people as possible to pay for "better" tech service so standard service will decrease even further.
hate overseas tech support? hate waiting 30 minutes for a human to answer the phone? pay us more money! yes, we used to give you this service for free, but now pay up. we are greedy. |
