  Scoop
join:2006-08-05 Ottawa, ON | reply to Quake110 Re: 3web down in North Vancouver
It is sad. No music, just some British woman saying "your call is important to us, please wait on the line". Obviously not important enough to hire more people to answer the phone.  |
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  Quake110
join:2003-12-20 Ottawa, ON
·Velcom
| reply to Scoop said by Scoop :I once waited about two hours and that was at 9:00 a.m. when they weren't having any problems. That's one of the reasons that I left. LOL, that's just sad. Did they have some good waiting music tho? |
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  Scoop
join:2006-08-05 Ottawa, ON | reply to Quake110 I once waited about two hours and that was at 9:00 a.m. when they weren't having any problems. That's one of the reasons that I left. |
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  Quake110
join:2003-12-20 Ottawa, ON
·Velcom
| reply to mark123anon said by mark123anon :
I'm still in queue to speak to someone- you'll never guess how long I have waited. 4 hours, 17 minutes. Whaaa!?!??! damn! That's just too long, I've never waited that long with Rogers...
Good luck with 3web, cyberus, cia, whatever they are called now... |
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  Scoop
join:2006-08-05 Ottawa, ON | reply to mark123anon Good luck guys. You'll need it. |
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  mark123anon
@kpmg.ca | reply to mark123anon Got through after 4h30m - their is an outage. They are working on it. No ETA.
Gah. |
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  mark123anon
@kpmg.ca
| reply to schag001 Mine too in the West End Vancouver, and my brother too in Coal Harbor.
I think it's 3web. My friends on Shaw are fine.
I'm still in queue to speak to someone- you'll never guess how long I have waited. 4 hours, 17 minutes. I'm number 3 in line so probably a couple of more hours. |
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 schag001
join:2005-06-20 V7PJ27
| Hi folks,
anybody else that has the same problem. My (normaly) good running 3web account (cable) is down since 7:30 am this morning. I do not get an IP address. I tried all the basic trouble shooting (renew, release, turn off,etc.)
Anybody else with that issue?
Thanks schag001 |
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