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Forums » O Canada! » Canadian » Canadian Broadband » 3web down in North Vancouver
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3 months with Acanac so far...not impressed at this point »
« Losing sync with Execulink.ca in Midtown Toronto  
schag001

join:2005-06-20
V7PJ27

3web down in North Vancouver

Hi folks,

anybody else that has the same problem. My (normaly) good running 3web account (cable) is down since 7:30 am this morning. I do not get an IP address. I tried all the basic trouble shooting (renew, release, turn off,etc.)

Anybody else with that issue?

Thanks
schag001
permalink · 2007-07-24 20:54:46 · Reply to this

mark123anon

@kpmg.ca

Re: 3web down in North Vancouver

Mine too in the West End Vancouver, and my brother too in Coal Harbor.

I think it's 3web. My friends on Shaw are fine.

I'm still in queue to speak to someone- you'll never guess how long I have waited. 4 hours, 17 minutes. I'm number 3 in line so probably a couple of more hours.
permalink · 2007-07-25 16:15:35 · Reply to this

mark123anon

@kpmg.ca

Re: 3web down in North Vancouver

Got through after 4h30m - their is an outage. They are working on it. No ETA.

Gah.
permalink · 2007-07-25 17:59:41 · Reply to this

Scoop

join:2006-08-05
Ottawa, ON

Re: 3web down in North Vancouver

Good luck guys. You'll need it.
permalink · 2007-07-25 18:34:41 · Reply to this

Quake110

join:2003-12-20
Ottawa, ON
·Velcom
said by mark123anon :

I'm still in queue to speak to someone- you'll never guess how long I have waited. 4 hours, 17 minutes.
Whaaa!?!??! damn! That's just too long, I've never waited that long with Rogers...

Good luck with 3web, cyberus, cia, whatever they are called now...
permalink · 2007-07-25 21:48:41 · Reply to this

Scoop

join:2006-08-05
Ottawa, ON

Re: 3web down in North Vancouver

I once waited about two hours and that was at 9:00 a.m. when they weren't having any problems. That's one of the reasons that I left.
permalink · 2007-07-25 22:03:29 · Reply to this

Quake110

join:2003-12-20
Ottawa, ON
·Velcom

Re: 3web down in North Vancouver

said by Scoop See Profile :

I once waited about two hours and that was at 9:00 a.m. when they weren't having any problems. That's one of the reasons that I left.
LOL, that's just sad. Did they have some good waiting music tho?
permalink · 2007-07-26 18:16:59 · Reply to this

Scoop

join:2006-08-05
Ottawa, ON

Re: 3web down in North Vancouver

It is sad. No music, just some British woman saying "your call is important to us, please wait on the line". Obviously not important enough to hire more people to answer the phone.
permalink · 2007-07-26 18:49:30 · Reply to this
Forums » O Canada! » Canadian » Canadian Broadband3 months with Acanac so far...not impressed at this point »
« Losing sync with Execulink.ca in Midtown Toronto  

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