10414459
join:2007-04-23
Key West, FL
1 edit | Re: news update said by altoidboy :maybe we could keep the non-constructive conversation to a minimum. this thread is long enough. news update: this just posted to wsj: 8x8 is in talks to inherit sunrocket's customer base: » online.wsj.com/article/SB1184676···ru=yahoo They cannot access the link if they do not have a subscription to The WSJ.
8x8 Is In Talks Over SunRocket Accounts
By SAMAR SRIVASTAVA
July 17, 2007 4:11 p.m.
Internet phone company 8x8 Inc. is in talks to take over subscriber accounts from SunRocket, a start-up carrier that ceased operations Monday, abruptly cutting off service from some 200,000 subscribers, according to people familiar with matter.
Sherwood Partners, a California firm handling the "wind down" of SunRocket is in discussions with 8x8, which sells a phone service called Packet8, a person familiar with the talks said. He declined to elaborate what is being discussed or whether 8x8 would honor existing SunRocket contracts.
"Time is of the essence," the person said. "The risk we face is that subscribers will go elsewhere."
Other phone companies also are interested in taking over the accounts from SunRocket, of Vienna, Va., including the company that provides Internet phone service under the ViaTalk brand.
Some customers whose home phone service has been cut off are taking action on their own to switch providers. VoicePulse Inc., a New Jersey based Internet calling provider, says it has already had a few thousand former SunRocket customers sign up for its service in the past 24 hours. "They've been contacting us to port their numbers," said Voice Pulse CEO Ravi Sakaria. Mr. Sakaria declined to say how many customers VoicePulse has, but noted it is smaller than SunRocket. | |
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 tj008
join:2004-06-24
Cincinnati, OH
| Re: news update said by 10414459  :"Time is of the essence," the person said. "The risk we face is that subscribers will go elsewhere." Other phone companies also are interested in taking over the accounts from SunRocket, of Vienna, Va., including the company that provides Internet phone service under the ViaTalk brand. Hear, Here, Time is of the essence. By the time Friday comes (when all the boxes go silent), how many will be standing waiting for the new company.
They will probably hound us via email into perpetuity.
God save us all!
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Cable. Voip cos: Paid- TAPs being played for SunRocket, VoicePulse; Free/PAYG- FWD, SIPphone, VoiceStick, FreeDigits, GrandCentral. | |
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 | RadioDoc
58ef2c0
Premium,ExMod 2000-03
join:2000-05-11 | Re: news update Which Friday would that be? The one that already passed where they ceased operations?
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Toolmaster of La Grange. | |
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| | tj008
join:2004-06-24
Cincinnati, OH
| Re: news update said by RadioDoc :Which Friday would that be? The one that already passed where they ceased operations?
This coming friday. I believe it was an ex-employee that said all config files will need updating. The last time the server was alive was last friday. Config file is good for one week. So no server, the Gizmo goes dead.
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Cable. Voip cos: Paid- TAPs being played for SunRocket, VoicePulse; Free/PAYG- FWD, SIPphone, VoiceStick, FreeDigits, GrandCentral. | |
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JNashville
@bellsouth.net | Re: news update I've got a gizmo that is already down. Still haven't made a decision. | |
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| | | DigitalPure
join:2007-06-08
Maple Plain, MN | configs are good for 4 hours | |
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Test99
Premium
join:2003-04-24
San Jose, CA
 ·DSL EXTREME
 ·InPhonex
| said by 10414459 : "Time is of the essence," the person said. "The risk we face is that subscribers will go elsewhere." So that's why there has been no announcement from SunRocket. They're trying to hold on to customers until they can make a deal to continue the service.
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50775@fwd.pulver.com | |
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Night Rider
join:2003-08-02
Cincinnati, OH | Nope. I cannot go with Packet8. The blonde on the ViaTalk homepage is hotter than the blonde on Packet8's homepage. I need attention to details and obviously ViaTalk's priorities are in order. | |
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| | jaydub2
join:2007-07-16
Arlington, VA
| Re: news update said by ptrowski :said by Night Rider : Nope. I cannot go with Packet8. The blonde on the ViaTalk homepage is hotter than the blonde on Packet8's homepage. I need attention to details and obviously ViaTalk's priorities are in order. Nice criteria, and a good one.  Sure - but remember, you went for yellow parrot last time!
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»thecrustysysarch.blogspot.com/ | |
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| | | Night Rider
join:2003-08-02
Cincinnati, OH
| Re: news update Well I've had SunRocket since May 2005 and if my credit card company green light's the dispute I faxed this afternoon I'll have gotten 26 months of service for $199 or $7.65 a month. I can't complain at that.
Before anyone uses this as a model for the demise of Sunrocket, I'm probably an abnormal user. I use 200 minutes a month. I just liked the convenience. They likely still made money off of me. | |
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Karl Bode
News Guy
join:2000-03-02
Host:
Road Runner
PC gaming GAMES
PC gaming Tech
| quote:
I cannot go with Packet8. The blonde on the ViaTalk homepage is hotter than the blonde on Packet8's homepage. I need attention to details and obviously ViaTalk's priorities are in order.
Sound criteria!  | |
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Sly
Premium
join:2004-02-20
Johnson City, TN
clubs:
1 edit | . | |
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| | agalonsk
join:2005-03-04
Newtown, PA
| Re: news update Looks like Packet 8 charges an add'l $1.99 on top of monthly fee, for E911, screw that.
Additional Packet8 Features
Features not included with the monthly service fee
quote:
Enhanced 911
Packet8 "Enhanced" 911 (E911), a government mandated service, automatically routes calls and computer-based "screen pops" of caller information to emergency personnel at local Public Safety Answering Points (PSAPs). Because Packet8's E911 call data is routed as emergency traffic and is accompanied by E911 caller information, callers receive the same response from emergency personnel that they are accustomed to receiving from legacy, switched telecommunications 911 services provided by traditional telephone carriers. More »
Cost: $1.99 per month
»www.packet8.net/residential_serv···features | |
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| | | | agalonsk
join:2005-03-04
Newtown, PA
| Re: news update said by Sly :said by agalonsk :Looks like Packet 8 charges an add'l $1.99 on top of monthly fee, for E911, screw that. My cell phone charges that as well... Everyone charges for 911. It's just that some bury the cost in their fee while others itemize it. Maybe Sunrocket didn't charge for 911 but look where they are now.  I was unclear, sorry. It looks like they charge $24 more a year than ViaTalk, despite advertising the same price...screw that. | |
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Karl Bode
News Guy
join:2000-03-02 | Re: news update quote:
The move by SunRocket, which offered service via Voice over Internet Protocol, or VoIP, was first reported Monday on The New York Times' Web site.
Indeed. | |
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| | | dentman42
join:2001-10-02
Columbus, OH
·AT&T Midwest
| said by agalonsk :Looks like Packet 8 charges an add'l $1.99 on top of monthly fee, for E911, screw that. Additional Packet8 Features Features not included with the monthly service fee GOTCHA | |
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wallaby
join:1999-12-16
Cincinnati, OH
·QuantumVoice
| Yuck! P8 was the 1st VOIP service I tried. No thank you-Never again! I just signed up for VT over the weekend (just in time!). My other 1/2 has had it here in the office for a year with no problems. My line is still alive in Cincinnati, but VM is gone. Got all invoices/account management pages printed to PDF for porting numbers over to VT. Hope VT ports as fast as possible to avoid dead line. | |
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FmrSRCust
@att.net
| I hope everyone that thinks about moving over to Packet8 reads its fine print. This appears to apply even when you have a monthly service plan, not just the annual plan once you get past the first 30 days.
From Packet8's TOS at »www.packet8.net/terms/residential.aspx
(Emphasis added)
5.8. DISCONNECTION FEES. Subsequent to the expiration of the Trial Period, if an End User terminates fax or voice Services within twelve (12) months of the initial purchase of the Services, 8x8 shall charge a Disconnection Fee of fifty nine dollars and ninety nine cents ($59.99). If an End User of Softalk based PSTN Plans terminates within twelve (12) months of the initial purchase of the Services, 8x8 shall charge a Disconnection Fee of nine dollars and ninety nine cents ($9.99). If an End User of video Services terminates video Services within twelve (12) months of the initial purchase of the Services, 8x8 shall charge a Disconnection Fee of one hundred ninety nine dollars and ninety nine cents ($199.99). If End User purchased video Services between October 1, 2006 and January 25, 2007, the ninety nine dollars and ninety nine cents ($99.00) Disconnection Fee and twelve (12) month term shall apply. If an End User terminates Services within twelve (12) months of the initial purchase of any Uniden Whole House Phone System, 8x8 shall charge a Disconnection Fee of ninety nine dollars and ninety nine cents ($99.99). The Disconnection Fee shall be waived after End User completes twelve (12) months of consecutive service. If End User purchased video Services between April 14, 2005 and September 30, 2006, the $299.00 Disconnection Fee and twenty four (24) month term shall apply. Disconnection Fees shall be billed to End User's Credit Card when End User notifies 8x8 of the cancellation of the Services. Disconnection Fees do not apply to Softalk Basic accounts. From time to time, 8x8 may sponsor promotional limited-time offers that provide a rebate on Equipment. An additional Disconnection Fee may apply to these offers and End User should review the terms of such offers. Submission of a rebate form, whether by US mail or on-line, represents agreement with the terms and conditions of such offer, including a higher Disconnection Fee, if applicable. | |
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