ColorBASIC
8-bit Fun
Premium
join:2006-12-29
Corona, CA
| Vonage sucks
They really are the "internet phone company". Their marekting tactics are horrid and even their customer retention agents suck serious ass.
I was a customer and will NEVER go back and would NEVER recommend Vonage's crap service to anyone.
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Macintosh Users Group Serving the Inland Empire |
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N3OGH
Bear patrol must be working like a charm
Premium
join:2003-11-11
Philly burbs
 ·Verizon FIOS
 ·Verizon Online DSL
| Dropped Vonage a long time ago, They sucked for me too.
But, I don't see the big deal here. Every computer made since 1978 has a DELETE key.
Use it....
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O&A back on XM! Found promo code to get free activation and 3 free months. PM me if interested! |
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keyboard5684
join:2001-08-01
Youngsville, PA
 ·Teliax VOIP
 ·WestPAnet Inc.
 ·WestPAnet Inc. CA..
| reply to ColorBASIC
These are email addresses that customers gave to vonage. It is not like some massive spam sent from vonage to random addresses, this is legit email, sent from Vonage in your name if you put YOUR friends email in.
I have had Vonage for years and none of my friends got any email... because I DID NOT PUT MY FRIENDS EMAIL ADDRESSES INTO A FORM!!!
My service has been great, no problems at all. Please tell us more oh wise one, why does Vonage "suck". |
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shealyse
Premium
join:2004-04-15
Lexington, SC
·Windstream
·VoicePulse
·ViaTalk
·RoadRunner Cable
| reply to ColorBASIC
Ok, so I was a Vonage customer for a few months THREE YEARS AGO and referred some people at that time. I was floored when one of those individuals (a coworker) said, "Are you still using Vonage because I just got a referral email with your name on it." on 6/21/2007.
Vonage should not be using referrals from their former customers (active customers maybe, but certainly not from people who are not using the service)! I certainly WOULD NOT recommend Vonage.
I have been a happy VoicePulse customer since dumping Vonage. In fact, the person who received the Vonage SPAM is also a VP customer!!!
I wonder if one of these referrals should actually sign up if they would send me the $50 AmEx prepaid card that is stated in the SPAM? They still have my current mailing address because I do get junk snail mail asking me to come back.
Obviously Vonage is getting desperate for customers. |
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FiL
Premium
join:2005-08-16
Silver Spring, MD | But then again, maybe y'all should stop throwing your friends email addy's around without informing THEM first...I agree, this is legit email that you opt'ed your FRIEND get. lol. Rules are rules. |
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shealyse
Premium
join:2004-04-15
Lexington, SC | I did inform them THREE YEARS AGO. If Vonage chooses to keep spamming them, that is their perogative. Just don't keep using my name and falsely advertising that I would receive some incentive if they signed up. |
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ColorBASIC
8-bit Fun
Premium
join:2006-12-29
Corona, CA
| reply to N3OGH
Better yet, how about the whores at Vonage don't use 3 year old addresses and misrepresent EX-customers by using their names to sell their suck-ass product?
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Macintosh Users Group Serving the Inland Empire |
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Time4aNAP
Premium
join:2007-04-09
Des Plaines, IL
| reply to keyboard5684
said by keyboard5684  :These are email addresses that customers gave to vonage. It is not like some massive spam sent from vonage to random addresses, this is legit email, sent from Vonage in your name if you put YOUR friends email in. I have had Vonage for years and none of my friends got any email... because I DID NOT PUT MY FRIENDS EMAIL ADDRESSES INTO A FORM!!! Do tell! LOL... Maybe my ISP has a list of my friends' e-mail addresses, as part of their thirty silver pieces for allowing some three-letter federal agency indiscriminately spy on America, but Vonage has no such power. What did these igjuts think that they were going to do with the e-mail addresses that they handed over, with permission to use them for anything?
My service has been great, no problems at all. Please tell us more oh wise one, why does Vonage "suck". You must not have been paying attention!  CB is the ILEC apologist in these parts. The wild and often contradictory tales of FUD can be entertaining...if you haven't heard them a thousand times before. Who knew that Guy Kawasaki would end up working for the phone company? But CB's tales come straight from the EvangeList playbook, that's for sure! |
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Time4aNAP
Premium
join:2007-04-09
Des Plaines, IL
| reply to shealyse
said by shealyse :Obviously Vonage is getting desperate for customers. Well DUH!!! 
Haven't you heard? Vonage (and all other VoIP companies) are fighting for their very existence after Verizon sued Vonage over a couple of dubious patents that it holds. (Things like finding someone's phone number by searching for their e-mail address have been standard functions of PIM software since before Verizon ever existed. How is that patentable?) If Verizon prevails, the Verizon v. Vonage precedent will give all three of the reconstituted RBOCs the legal ability to keep VoIP businesses out of America. And then they can party like it's 1967.
Care to rent a Princess® phone for $15/mo.? |
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Time4aNAP
Premium
join:2007-04-09
Des Plaines, IL
| reply to shealyse
said by shealyse :If Vonage chooses to keep spamming them... Hold on there, chief. Previously you said that your friend just (as in "only recently") got an e-mail from Vonage. Now you're claiming that Vonage has been spamming them constantly for three years? And you just happened o pick now to start complaining? No dice.
You might want to get your story straight first... |
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linicx
Caveat Emptor
Premium
join:2002-12-03
United State
·CenturyLink
| reply to keyboard5684
Vonage sucks because:
1. When my Vonage telephony device died they told me for three months before I canncelled my account that the problem is latency to avoid replacing it. Why didn't they tell me to buy a new device?
2. It took four- count 'em, FOUR - @#$@# phone calls ( the last one lasted 45 minutes) to cancel my account.
3. They don't know how to send MS.docs in email. I have MS Office on two machines and couldn't open any of the so-called response letters.
4. The Philipino phone support can't speak English, can't answer basic questions about serrvice. amd they don't know a thing about the US area codes. They sound like chattering magpiesl it makes my brain tired.
5. The only place Vonage seems to work is in large Metropolitan areas. They need to stay our of rural America if they can't offer a usable product.
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Mac: No windows, No gates, Apple inside |
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