said by dei2 :

Mine been 39.99 amonth for 2 years .. for 768k and no they wont lower it.

said by Jodokast96 :

Have you spoken to Retentions? Presidential Appeals? The entire state of NJ can get 768 for $15 and 3.0 for $30 except you? Hell, I'd file with the BBB on this one.

said by dei2 :

I called billing they said its 39.99 for 768/ 138 for where i live.. If i don't like it the can cancel any time..Or sign up from a year contract.

said by twbartender :

dei2,

I just went to Verizon's sight, and used a random phone number for Willingoro to see if it qualified for DSL, which it did. Below is what is indicated the cost is for, month to month, and no commitment.

Month-to-Month Package
$37.99/mo. with no commitment required.
Modem included. Up to 3.0 Mbps/768 Kbps.

That is for the 3.0 Mbps/768 Kbps package! I'd call them back and tell them that's want you want. If you don't want to do that, sign up for a 1 year contract. If you decide to drop it before the end, the early termination fee is $79. That's only 2 months at the rate your paying now! You say you've been with them for 2 years. The amount of money you would've saved with a contract, would have been more than the $79 it would cost to cancel it.

twbartender

said by vz :

If you have had verizon dsl for awhile, you still might be on a frame relay circuit and locked into the old package system. What kind of modem do you have? I you have a westell or actiontec you are on ATM. If you have the older fujitsu, you are on frame relay. If you have a fujitsu you might want to try cancelling your service and ordering it again, which then they would give you a newer westell modem and put you on a westell circuit with westell pricing.

said by dick white :

dei2, I also had the original BellAtlantic DSL with the old model C Westell with the BellAtlantic logo on the top (I've had it since Feb. 2000). The original plan included free dial-up. About 2-3 years after the merger that created Verizon, they rolled out some higher speeds, but the plan did not include free dial-up anymore; a supplemental dial-up account was available for something like $8/mo. Existing customers could request a free upgrade to the new speeds, but in exchange, their dial-up was terminated or charged the supplemental fee if still desired. I didn't need another dial-up account so I took the speed boost. Don't know what it would have looked like on the monthly bill.

Based on your pricing of just under $40, I doubt that you have business service. Business service was in the $80-90+ range and included stuff like static IPs, service-level guarantees, and higher upload speeds. I suspect your price simply includes the basic dial-up fee over and above the $30 DSL fee. The question of business or residential when calling India is only to determine if they need to jump through the higher hoops required under the business service level agreement or just read you the basic script for residential technical support.

And on the subject of your speeds, underground cable, per se, has nothing to do with speed. What matters is the effective wire length to your central office. Effective wire length can be affected by thin-gauge wire, corroded splices, extra legs of wiring branching off to the side, and other impairments. If your length is beyond 12,000' your speeds will be set lower. The stuff about a second line is about the possibility that a new phone number will be assigned a different cable pair that is shorter or in better condition, making the higher speed possible. They won't change your current number to a different cable unless the cable fails and you lose your voice service. Crappy DSL speed is not a valid condition for a cable change.

hope this helps
dw

said by dei2 :

Mine been 39.99 amonth for 2 years .. for 768k and no they wont lower it.