 RadioDocYeah, like it matters.Premium,ExMod 2000-03
join:2000-05-11
La Grange, IL
kudos:2
 ·AT&T Midwest
1 edit | reply to JTRockville
Re: [Connectivity] Contacted by Comcast Abuse Dept Today... Funny thing is that it would be relatively easy for them to set up the same system some hosting companies have to enable their customers to avoid nasty over-use charges on hosting packages. Set the soft limiter at some reasonable value and have it shoot off an email to you when it's hit. This would, of course, require them to share that precious "abuse" data with the folks paying for service.
Instead of fugly, inane portal nonsense nobody uses, provide some "service" as in Internet SERVICE Provider. Enabling your customers to self-police effectively has got to be cheaper than hiring malcontents and sociopaths to call them up and threaten them.
--
Toolmaster of La Grange. |
|
 MortyPremium
join:2004-09-18 | Most people abusing the limit don't use their isp's email... |
|
RadioDocYeah, like it matters.Premium,ExMod 2000-03
join:2000-05-11
La Grange, IL
kudos:2 Reviews:
·AT&T Midwest
1 edit | said by Morty:Most people abusing the limit don't use their isp's email... So? You have proof of that I suppose? How about those who don't even know it's happening, like the OP here?
--
Toolmaster of La Grange. |
|
MortyPremium
join:2004-09-18 | Take it or leave it. |
|
RadioDocYeah, like it matters.Premium,ExMod 2000-03
join:2000-05-11
La Grange, IL
kudos:2 | If that's the best you can do, then definitely "leave it".
--
Toolmaster of La Grange. |
|
MortyPremium
join:2004-09-18
1 edit | said by RadioDoc:If that's the best you can do, then definitely "leave it". Not the best, I just don't have time to waste explaining everything I know and somehow provide absolute proof of everything.. wish I did still, but those days are long gone. If that means my input to these forums is not valuable to anyone.. then I won't bother posting. |
|
 JTRockvilleData HoPremium,MVM
join:2002-01-28
Rockville, MD | reply to RadioDoc
said by RadioDoc:... Enabling your customers to self-police effectively has got to be cheaper than hiring malcontents and sociopaths to call them up and threaten them. ... Precisely! If Comcast subscribers, rather than Comcast engineers, are tasked with policing network traffic, it would be a trivial task to provide subscribers with the information necessary to accomplish the task. |
|
|
|
RadioDocYeah, like it matters.Premium,ExMod 2000-03
join:2000-05-11
La Grange, IL
kudos:2 Reviews:
·AT&T Midwest
2 edits | Doing so would put the public relations onus back on the people who are allegedly bringing the network to its knees (which is horse shit and everyone knows it).
Set an alarm (they don't really even need to tell people what the threshold is which should keep the fangrrlz and apologists happy) and enter an email address or text message ID to notify when it goes off. Customer ignores alarm at own peril.
Pretty easy stuff. There are thousands of systems out there just like this from bandwidth alarms to tornado warnings to Aurora Borealis alerts. Hell, even make is a "premium feature".
But for god's sake, Comcast, please stop treating your customers like they've been poisoning puppies.
--
Toolmaster of La Grange. |
|
