tacoisleet
join:2007-04-18
Dendron, VA
| ** PLEASE READ ******
Basically any complaints against the service on due to the customers incompetence. The majority of people who call in do not follow instructions on the setup, or do not know how to configure their IP address. Another thing that these unintelligent people do not know that we use STATIC IP address so they hook up a router, and CALL CAVALIER TO SUPPORT THEM WITH SETUP, they are ignorant can't realize the concept that the router is acting as a DHCP server, so ONLY the router needs to be configured with the IP address, try to explain this one to a brainless one. Most of the complaints I've seen on this msg board are just due to ignorance in dealing with technology. *Noting* besides problems on the VERIZON side line which they own, most of the phone problems also lie on the users side, they either have the phone off the hook or just their phone has gone bad (which they will never accept this statement); techs can tell where on the line the exact problems lies if there actually is a problem.
Summary of Cavalier problems
10 % lies on the hardware side 90% in the cu stupidity
If you have some sort of education please read some of the negative comments some people have left and recognize how brainless they really are. |
