Titus Pullo
I came, I saw, I slept
join:2004-06-26
 ·Embarq
| Having an issue?
"If you're having an issue, be clear, unemotional and cool. It will get you much further. Most states have cable regulatory bodies, try them if you can't get past tier 1 customer service."
I agree with the cool head part, but I'd have been gone after 1/10th of what this guy has been through -- and was; with the Adelphia crooks right before the migration. All HSI is a ripoff, so what difference does it make if you bounce from one crooked outfit to the next? Soon they'll all be under two or three roofs in the name of competition; may as well have some fun while you can.
Moral: dump any service that can't get its head out. |
