Re: .

Author	All Replies
Tikker_LoS join:2004-04-29 Regina, SK	reply to B Re: . said by B: said by Tikker_LoS: but if only 5% of your customer base subscribes to the video service, why would you invest $$$$$ to upgrade the network? You'd never ever recoup your cost to upgrade the pipes Even more to the point, it's none of the ISP's damn business. All they know is that their customers are subscribing to a tier of Internet service and using the bandwidth they pay for. Frankly it's rather creepy that anyone could picture the ISP directly concerned about which particular 3rd party Internet services their "customer base subscribes to". you took my example too specifically if only 5% of your customers are clamouring for a bandwidth increase, and the cost of the infrastructure to deliver that increase was high enough that you'd never recover the cost(even by jacking up the price of that 5%) it makes no sense to do it
	to forum · permalink · 2007-02-08 17:49:11 ·
B Premium,MVM join:2000-10-28	said by Tikker_LoS: you took my example too specifically if only 5% of your customers are clamouring for a bandwidth increase, and the cost of the infrastructure to deliver that increase was high enough that you'd never recover the cost(even by jacking up the price of that 5%) it makes no sense to do it Sigh. It's not a bandwidth increase. The customers are not clamoring for a bandwidth increase at all, because the ISP specifically advertises a tier of service that already meets their needs. The ISPs just don't want to actually provide the service they are advertising. What you're really saying is that only 5% of the ISP's customers are actually trying to use the bandwidth they've been promised, and the ISP can't really afford it. That's an entirely different kettle of fish, and it's not the customer's problem. The ISP should price its service (including expected usage across all of the shared bandwidth to the best of their own estimate) according to what they can afford and the market will bear. -- B -- In a realm outside causality and function
	to forum · permalink · 2007-02-08 18:52:28 ·

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