Re: Cingular refuses to keep my old ATT Wireless p in Cellphones, Providers, and Plans

Re: Cingular refuses to keep my old ATT Wireless p in Cellphones, Providers, and Plans http://www.dslreports.com/forum/r15186318 en Sat, 28 Nov 2009 21:36:27 EDT Sat, 28 Nov 2009 21:36:27 EDT Re: Cingular refuses to keep my old ATT Wireless plan http://www.dslreports.com/forum/remark,15588200 jgkolt : u can keep goign with the same plan just pay monthly. i didi that for about 8 months. but i did lose my mobile to mobile. rather they started charging me. but that was a year ago.]]> http://www.dslreports.com/forum/remark,15588200 Wed, 01 Mar 2006 13:13:30 EDT Re: Cingular refuses to keep my old ATT Wireless plan http://www.dslreports.com/forum/remark,15587587 maccur : My AT&T plan expires at the end of this month. I'd like to keep its terms (and relatively new phones). Do I have to find a new plan (Cingular probably) or can I keep going with the same blue plan on a month-to-month basis?]]> http://www.dslreports.com/forum/remark,15587587 Wed, 01 Mar 2006 11:41:33 EDT Re: Cingular refuses to keep my old ATT Wireless plan http://www.dslreports.com/forum/remark,15559728 pepe7 : Why would you even need that customer care per se on the T-Mo RAZR being used on an ATT plan? Unless you got that phone from ATT originally, it won't matter anyway. You mate the phone you want with the plan you like. Benefits of GSM all the way.

best,
Pedro]]> http://www.dslreports.com/forum/remark,15559728 Sat, 25 Feb 2006 14:50:54 EDT Re: Cingular refuses to keep my old ATT Wireless plan http://www.dslreports.com/forum/remark,15501461 Kenny Rogers : and also, if you get an unlocked phone it does void the warranty and will not be supported by customer care if it is a non approved at&t device.
--
»www.madnoir.com - concert reviews, forums, festive times - pimping site since 2005]]> http://www.dslreports.com/forum/remark,15501461 Fri, 17 Feb 2006 19:36:03 EDT Re: Cingular refuses to keep my old ATT Wireless p http://www.dslreports.com/forum/remark,15500841 elias : Right. Though you can get the phones unlocked yourself usually. Or you can buy them unlocked in the first place.

-- Elias
--
My Webmaster Gig | Crunching the Midnight Oil]]> http://www.dslreports.com/forum/remark,15500841 Fri, 17 Feb 2006 18:00:30 EDT Re: Cingular refuses to keep my old ATT Wireless p http://www.dslreports.com/forum/remark,15500352 Kenny Rogers :

said by elias

:

It will only work if the phones are unlocked.

-- Elias

which T-Mobile will do. AT&T will not do, or can do.

I am a customer care rep for Cingular Blue. And I know stuff
--
»www.madnoir.com - concert reviews, forums, festive times - pimping site since 2005]]> http://www.dslreports.com/forum/remark,15500352 Fri, 17 Feb 2006 16:52:41 EDT Re: Cingular refuses to keep my old ATT Wireless p http://www.dslreports.com/forum/remark,15498223 elias : It will only work if the phones are unlocked.

-- Elias]]> http://www.dslreports.com/forum/remark,15498223 Fri, 17 Feb 2006 12:02:47 EDT Re: Cingular refuses to keep my old ATT Wireless p http://www.dslreports.com/forum/remark,15494509 ahhleena : Does anyone know how to unlock a Siemons S46? I am trying to switch phones with my daughter. I currently have a T-Mobile RAZR (trying to switch to an AT&T Siemens S46) and she wants to use my T-Mobile RAZR with her AT&T service (she currently has a low-end Nokia model that belongs in the trash). We both have our own sim cards. Will this switch work?? And can anyone advise??]]> http://www.dslreports.com/forum/remark,15494509 Thu, 16 Feb 2006 21:33:13 EDT Re: Cingular refuses to keep my old ATT Wireless p http://www.dslreports.com/forum/remark,15448896 homers : rokland is good for AT&T sims. I usually get a Nokia phone to unlock because most can be done free by entering the proper code.

www.unlocknokia.us is a good forum for unlocking nokia phones.]]> http://www.dslreports.com/forum/remark,15448896 Fri, 10 Feb 2006 19:28:40 EDT Re: Cingular refuses to keep my old ATT Wireless p http://www.dslreports.com/forum/remark,15446600 pepe7 : Thanks for posting that site. I've forwarded it to a couple of friends.

best,
P]]> http://www.dslreports.com/forum/remark,15446600 Fri, 10 Feb 2006 13:34:05 EDT Re: Cingular refuses to keep my old ATT Wireless p http://www.dslreports.com/forum/remark,15431948 homers : Buy an unactivated AT&T sim card (ebay, or I've gotten them at rokland.com for $3.99 shipped). Goto the cingular site and click on the link that lets you chat with tech support. Tell them that you want to activate the sim card and they'll ask you for the phone number and to verify your account. Once verified, they'll activate the sim card with the number. AFter that the sim card can be put into any unlocked GSM phone.]]> http://www.dslreports.com/forum/remark,15431948 Wed, 08 Feb 2006 15:25:48 EDT Re: Cingular refuses to keep my old ATT Wireless p http://www.dslreports.com/forum/remark,15415649 pepe7 : I doubt they would activate a 'new' blue SIM. But it wouldn't hurt to try calling the CSRs.

-P]]> http://www.dslreports.com/forum/remark,15415649 Mon, 06 Feb 2006 15:34:53 EDT Re: Cingular refuses to keep my old ATT Wireless p http://www.dslreports.com/forum/remark,15415328 scots : Oooops...I read the "lost" part, but it didn't register in my brain. You'd have to get a Blue SIM card and provide the "serial number" (I'm sure there's an official term for it, but I don't know what it is) of that SIM to Cingular so it can be registered. I believe you can still get Blue SIM cards directly from Cingular...but make sure you're calling Blue customer care and not Orange customer care. Blue CC is 1-866-293-4634.]]> http://www.dslreports.com/forum/remark,15415328 Mon, 06 Feb 2006 14:45:05 EDT Re: Cingular refuses to keep my old ATT Wireless plan http://www.dslreports.com/forum/remark,15414009 anon : I just checked up the phone real quick, and found out that it runs on a gsm type service. So if I find an old "blue" sim that I might have laying around the house from an older cell, is it possible to switch that into any GSM/GPRS type phone and still have my "blue" service? Thanks, Jackson Hole]]> http://www.dslreports.com/forum/remark,15414009 Mon, 06 Feb 2006 11:37:47 EDT Re: Cingular refuses to keep my old ATT Wireless plan http://www.dslreports.com/forum/remark,15413975 anon : I had a Nokia 3100, I am not sure what this uses, can someone help me on this one again, thanks for the quick reply to my last inquiry. And yes to clarify, my SIM card was lost along with my phone. ]]> http://www.dslreports.com/forum/remark,15413975 Mon, 06 Feb 2006 11:29:49 EDT Re: Cingular refuses to keep my old ATT Wireless p http://www.dslreports.com/forum/remark,15413742 pepe7 : Scots>

Don't forget he lost the phone. His 'Blue' SIM is likely AWOL ;(.

best,
Pedro]]> http://www.dslreports.com/forum/remark,15413742 Mon, 06 Feb 2006 10:45:02 EDT Re: Cingular refuses to keep my old ATT Wireless p http://www.dslreports.com/forum/remark,15413556 scots : If it's GSM then you can get any unlocked GSM phone, move your SIM card to the new phone, and you're good to go. If there's TDMA involved, you'll either have to take whatever you can find/get as far as a phone goes or switch to Orange.]]> http://www.dslreports.com/forum/remark,15413556 Mon, 06 Feb 2006 10:06:55 EDT Re: Cingular refuses to keep my old ATT Wireless p http://www.dslreports.com/forum/remark,15413551 pepe7 : If you no longer have possession of your old ATT SIM card (which I assume was lost in your phone), it's a moot point. That's what permits you to connect to your old plan/services. You will unfortunately need to migrate to Cingular (Orange).

Which phone model did you lose, btw? This will help us determine which plan you are on (GSM or multi-band).

-Pedro]]> http://www.dslreports.com/forum/remark,15413551 Mon, 06 Feb 2006 10:05:50 EDT Re: Cingular refuses to keep my old ATT Wireless p http://www.dslreports.com/forum/remark,15413341 jgkolt : by blue plan do u mean tdma and gsm or just tdma or just gsm?

Sadly it might be better ti just switch to the cingularplan. the only drawback is no more free incoming text messages.]]> http://www.dslreports.com/forum/remark,15413341 Mon, 06 Feb 2006 09:20:57 EDT Re: Cingular refuses to keep my old ATT Wireless plan http://www.dslreports.com/forum/remark,15412454 anon : Hey I just have a quick question. I am still currently on my old AT&T (blue) plan, but I recently lost my phone. Since Cingular (orange) has taken over, I was under the impression that I need to buy a phone compatible with my old AT&T contract. Unfortunately, all of these phones are somewhat oudated and unfashionable. If at all possible, I am looking to buy a newer flip phone such as the razr or something of that sort. Does anyone know if it would be possible to get an unlocked phone off of Ebay or something and get it activated on my old AT&T "blue" plan. I just dont want to have to resort to buying yet another garbage phone at an overpriced rate. Thanks, any input is appreciated. ]]> http://www.dslreports.com/forum/remark,15412454 Mon, 06 Feb 2006 01:47:46 EDT Re: Cingular refuses to keep my old ATT Wireless p http://www.dslreports.com/forum/remark,15411992 pepe7 : TDMA is essentially the old system your previous phone had access to. The v180 you currently are having troubles with is a GSM only handset. Cingular is in the process of encouraging everyone still on a TDMA or multiband/GAIT plan to move to a GSM plan. I'd have to see a copy of your contract to be certain, but I assume when you renewed in 2004 you were placed on a GSM only account. The S46 would not be an ideal mate unless you were still on a multi-band plan (the one they had w/ TDMA).

I am still not clear why you would not see the 310-380 in the list since you are still on an ATT plan.

Regarding the ESN, only if you were to still be on a multiband plan and using a multi-band phone like the S46 would this matter. Again, it would be helpful if you could either cut and paste information from the cingular.com OLAM (online account manager), or a copy of the contract you signed in '04.]]> http://www.dslreports.com/forum/remark,15411992 Mon, 06 Feb 2006 00:02:25 EDT Re: Cingular refuses to keep my old ATT Wireless p http://www.dslreports.com/forum/remark,15409976 SherriBabee :

said by pepe7

:

Sherri-
It won't help since you no longer have the TDMA portion on your current GSM account.

Now if you can get them to resurrect the old ESN from your account I can see it would be feasible.
-Pedro

Hi Pedro
Now this is what I don't understand? What again is that "TDMA" mean?

And ya know thos "MNC" codes we've been talking about in PM? Don't you think that might have something to do with my problem tho? I mean in your codes, U have reference to the AT&T connection, but I don't? I tell ya, my family is so frustrated when talking to me on my Cel, it just aggervates the P _ _ _ out of me LOL... No really tho, it does.. Im paying $74.99/month with 1250 minutes and 7pm nites and like i've mentioned in early posts here, I had 2 months in a row where I only used almost 700 of those free minutes :o AND the kicker is, I KNOW I have a lot more dropped calls then their showing on my billing! :mad:

DANG-NAT, why did AT&T have to go and sellout on us? LOL I really had no problems at all with the service...

Rgds,
Sherri

p.s.. you said: "Now if you can get them to resurrect the old ESN from your account I can see it would be feasible."
What might this do tho for my connection? I don't understand?]]> http://www.dslreports.com/forum/remark,15409976 Sun, 05 Feb 2006 18:10:09 EDT Re: Cingular refuses to keep my old ATT Wireless p http://www.dslreports.com/forum/remark,15407873 jgkolt : i didnt realize she didnt have the tdma side again. good luck with that
make sure u get a gait or multiband phoen if u do]]> http://www.dslreports.com/forum/remark,15407873 Sun, 05 Feb 2006 12:45:33 EDT Re: Cingular refuses to keep my old ATT Wireless p http://www.dslreports.com/forum/remark,15407787 pepe7 : Sherri-

It won't help since you no longer have the TDMA portion on your current GSM account. It's silly to obtain that phone again since it is meant for the multi-band plans that are no longer offered. Now if you can get them to resurrect the old ESN from your account I can see it would be feasible.

-Pedro]]> http://www.dslreports.com/forum/remark,15407787 Sun, 05 Feb 2006 12:32:11 EDT Re: Cingular refuses to keep my old ATT Wireless p http://www.dslreports.com/forum/remark,15405453 jgkolt : i think i paid 30$ i dont rememeber the seller. i woudl just look up s46. ]]> http://www.dslreports.com/forum/remark,15405453 Sat, 04 Feb 2006 23:40:17 EDT Re: Cingular refuses to keep my old ATT Wireless p http://www.dslreports.com/forum/remark,15404642 SherriBabee :

said by jgkolt

:

Etc... so i bought the replacement s46 phone off of ebay and it worked fine.

Hi jgkolt

Im curious how much you paid for it, if you didn't mind me asking : ) Or if you know or have a link to the Seller you bought from :)

Tks,
Sherri]]> http://www.dslreports.com/forum/remark,15404642 Sat, 04 Feb 2006 21:30:18 EDT Re: Cingular refuses to keep my old ATT Wireless p http://www.dslreports.com/forum/remark,15395309 jgkolt : you are correct. i gave them my esn and it worked right

jgkoly]]> http://www.dslreports.com/forum/remark,15395309 Fri, 03 Feb 2006 15:46:27 EDT Re: Cingular refuses to keep my old ATT Wireless p http://www.dslreports.com/forum/remark,15395270 pepe7 : You did have to give Cingular the new ESN from the new S46 I assume(?) If not you were only using GSM and not the TDMA side which is the point of that particular model.

cheers,
Pedro

quote:
the same happened to me so i baught the replacement s46 phone off of ebay and it worked fine. only way to get around it. buying a new phones starts a new contract with them inthat case.

]]> http://www.dslreports.com/forum/remark,15395270 Fri, 03 Feb 2006 15:42:21 EDT Re: Cingular refuses to keep my old ATT Wireless p http://www.dslreports.com/forum/remark,15377903 jgkolt : the same happened to me so i baught the replacement s46 phone off of ebay and it worked fine. only way to get around it. buying a new phones starts a new contract with them inthat case.]]> http://www.dslreports.com/forum/remark,15377903 Wed, 01 Feb 2006 13:24:44 EDT Re: Cingular refuses to keep my old ATT Wireless p http://www.dslreports.com/forum/remark,15377582 anon : Damn lots of fast replies.

I was speaking of MetroPCS when I was crackin the joke:P]]> http://www.dslreports.com/forum/remark,15377582 Wed, 01 Feb 2006 12:42:11 EDT Re: Cingular refuses to keep my old ATT Wireless p http://www.dslreports.com/forum/remark,15377460 anon : ^^^^^Ya, its to bad the coverage for those companies is worse than using a string on a can.

--------------------
Anyways. I am a long-term ATT now Cingular Blue customer and my reception and coverage is still excellent even though I have not switched (I am in San Francisco, 3G is a pleasure). I have a family plan which cingular can not beat.
39.99 for 800 anytime and 9.99 for each additional line.
I also get 19% off my bill and 50% off phones for business affiliations (Which a Cingular CSR said they would honor when I decide to switch).

I have also extended my contract several times due to phone upgrades and what not also. My contract extends into 2009 so I am willing to hold out on Cingular as long as possible until they give me my exact same plan if not a better one. Like I said my reception is still excellent across the country(I travel a bit). Pretty sure my phone uses Cingular towers most of the time anyways, so....I don't know why people have bad calls now. I use a Sony S710a.

Cheers]]> http://www.dslreports.com/forum/remark,15377460 Wed, 01 Feb 2006 12:24:31 EDT Re: Cingular refuses to keep my old ATT Wireless p http://www.dslreports.com/forum/remark,15327490 pepe7 : Sherri,

I sent you a PM.

thanks,
Pedro]]> http://www.dslreports.com/forum/remark,15327490 Wed, 25 Jan 2006 16:04:35 EDT Re: Cingular refuses to keep my old ATT Wireless p http://www.dslreports.com/forum/remark,15293556 Eddie25 : MetroPCS is in Atlanta, GA (heh, where Cingular's corporate office is) and some parts of California as well. Bad coverage compared to Verizon or Cingular/AT&T.

Nextel has a $99 unlimited plan but they charge you 20 cents a minute for long distance. Basically, $99 unlimited local calling, that's funny. I can get a landline for under that cost with unlimited local calling. I understand people like VZW because 450 minutes is anywhere in the US.

SureWest also has a very bad pricing plan, they charge for voicemail, but they do have their unlimited plan on both a prepaid and no contract offer (you can check it, you just have to enter in a zip code in their coverage area).

Out of all of those names, Cricket has the best coverage. Cricket is in 19 states, apparently 20 soon because Texas is "coming soon." They now having roaming and by the coverage maps it's most likely Verizon and a mix of other carriers (VZW doesn't have good coverage in Salt Lake City, Utah where Cricket roaming does).]]> http://www.dslreports.com/forum/remark,15293556 Fri, 20 Jan 2006 23:32:41 EDT Re: Cingular refuses to keep my old ATT Wireless p http://www.dslreports.com/forum/remark,15287361 elias : Yeah, but Metro~~PieceofShit~~PCS only has coverage in very select areas, such as S. Florida.

The $99 ATT plan was good anywhere in the entire US.

-- Elias
--
My Webmaster Gig | Crunching the Midnight Oil]]> http://www.dslreports.com/forum/remark,15287361 Fri, 20 Jan 2006 09:27:57 EDT Re: Cingular refuses to keep my old ATT Wireless p http://www.dslreports.com/forum/remark,15287109 Eddie25 : Actually, $99 unlimited minutes is completely overpriced. Cricket, SureWest, and metroPCS all have unlimited minute plans that are cheaper. Cricket is the only one available in my area and they charge $45/mo. for unlimited minutes 24/7, caller ID, voicemail, call waiting, and unlimited text messaging.]]> http://www.dslreports.com/forum/remark,15287109 Fri, 20 Jan 2006 08:27:42 EDT Re: Cingular refuses to keep my old ATT Wireless p http://www.dslreports.com/forum/remark,15279235 SherriBabee :

said by Pepe777 :

Sherri,
Since I'm local (n. Chicago suburbs) I would be willing to help if you can PM/email me with more details on your phone woes w/ ATT/Cingular. My friends work in Des Plaines and many have Cingular & ATT w/ no issues. Your problem, or at least what I've heard of it, sounds hardware based to me. The v180 phones were being replaced on a semi-regular basis from what I understand. Some folks had similar reception/sound quality issues w/ that model.
-Pedro

Hi Pedro,

and tks 4 the offer of help... But how do I contact you if your don't have a user profile or email addy ?

ya know the previous model I had was a Siemens S46 and I had no complaints whatsoever with that Model.. and it was a GSM phone too. Actually I thought it was an excellant phone... I really wanted to keep it for it's simplicity... Can't stand these flip phones.. I just want to be able to press a button and answer my calls LOL ...
No fancy features on that Siemens either, but hey it worked Fantastic for me... This is the replacement phone (Motorola v180) they gave me cause they claimed my phone was the problem and incompatible....

Let me know how to get ahold of you....
Tks again,
Sherri

]]> http://www.dslreports.com/forum/remark,15279235 Thu, 19 Jan 2006 09:01:04 EDT Re: Cingular refuses to keep my old ATT Wireless p http://www.dslreports.com/forum/remark,15277137 elias :

said by IAmTheEvilest

:

You get 24 hour customer service with Blue, but only business hours support with Orange...

That's one thing I still have yet to understand... ATT had 24/7 support, and they were competent ones, too. Cingular only has business hours. It makes even less sense now that the two combined, and they're so huge.

-- Elias
--
My Webmaster Gig | Crunching the Midnight Oil]]> http://www.dslreports.com/forum/remark,15277137 Wed, 18 Jan 2006 22:49:18 EDT Re: Cingular refuses to keep my old ATT Wireless plan http://www.dslreports.com/forum/remark,15276917 IAmTheEvilest : You get 24 hour customer service with Blue, but only business hours support with Orange...
--
The two biggest things: the universe & human stupidity --Albert Einstein]]> http://www.dslreports.com/forum/remark,15276917 Wed, 18 Jan 2006 22:22:29 EDT Re: Cingular refuses to keep my old ATT Wireless p http://www.dslreports.com/forum/remark,15275939 shawn744 : wow, that's really great! I think it's because my plan was a family plan. I had 800 minutes, free mobile, free nights and weekends starting at 7PM on weekdays. I was paying around $120 for three lines. But i was paying $20/month for my 1000 text plan....compared to the $100 i'm paying now for 1400 minutes that rollover, and $9/month for my 1000 text plan with nights and weekends starting regularly at 9PM. So it just depends what kind of plan you had with AT&T and what kind with Cingular.
--
United We Stand - The world shall remember the events of September 11, 2001]]> http://www.dslreports.com/forum/remark,15275939 Wed, 18 Jan 2006 20:07:32 EDT Re: Cingular refuses to keep my old ATT Wireless plan http://www.dslreports.com/forum/remark,15272725 GDATL : I finally gave up my Blue plan ($99 for 900+200 minutes) in favor of an Orange plan with the new Cingular 2125 (HTC Faraday) smartphone. For ME, it is an improvement (depends on where you are, plan you have, etc.) Coverage is better, 950 minute plan is less ($59 for 950 minutes with rollover) and so far I really like the phone.

Watch out for those CSRs on the phone! When you call 611 from a Cingular Blue phone, you get a Cingular Blue rep. They will help you convert over to an Orange Plan, but they do not know the Orange products at all. I finally went into a Cingular retail store. The guy there was a new "trainee" but he did a better job than the telephone CSRs.
--
GDATL - Atlanta GA]]> http://www.dslreports.com/forum/remark,15272725 Wed, 18 Jan 2006 13:41:04 EDT Re: Cingular refuses to keep my old ATT Wireless p http://www.dslreports.com/forum/remark,15271845 elias : roma007

,

Make sure the phone you buy is UNLOCKED, that way it will work with any SIM card. If you get a "Cingular" phone and it's not unlocked, then it won't work.

Also, NewEgg.com sells unlocked GSM phones:

»www.newegg.com/ProductSort/SubCa···gory=227

-- Elias
--
My Webmaster Gig | Crunching the Midnight Oil]]> http://www.dslreports.com/forum/remark,15271845 Wed, 18 Jan 2006 11:51:39 EDT Re: Cingular refuses to keep my old ATT Wireless p http://www.dslreports.com/forum/remark,15271800 elias :

said by shawn744

:

although its hard to believe that an old AT&T plan (I just switched to Cingular from AT&T myself this week) would be cheaper with more minutes than a new plan.

The reason I haven't switched from Cingular Blue to Cingular Orange is because of my plan:
1000 Anytime Minutes
Unlimited Nights and Weekends
Unlimited Mobile-to-Mobile
Free Long Distance
Unlimited Incoming SMS (Text Messages)
$39.95 per month!

-- Elias
--
My Webmaster Gig | Crunching the Midnight Oil]]> http://www.dslreports.com/forum/remark,15271800 Wed, 18 Jan 2006 11:46:23 EDT Re: Cingular refuses to keep my old ATT Wireless p http://www.dslreports.com/forum/remark,15264813 anon : Sherri,

Since I'm local (n. Chicago suburbs) I would be willing to help if you can PM/email me with more details on your phone woes w/ ATT/Cingular. My friends work in Des Plaines and many have Cingular & ATT w/ no issues. Your problem, or at least what I've heard of it, sounds hardware based to me. The v180 phones were being replaced on a semi-regular basis from what I understand. Some folks had similar reception/sound quality issues w/ that model.

I'm around off and on today if you want to give me a shout.

-Pedro]]> http://www.dslreports.com/forum/remark,15264813 Tue, 17 Jan 2006 17:14:48 EDT Re: Cingular refuses to keep my old ATT Wireless plan http://www.dslreports.com/forum/remark,15264751 anon : You should have a copy of your contract on file at home for just this purpose. That would preclude anything they say about your supposed contract start/end dates in question w/ the CSRs. You might also want to check the online account manager to see what it states about start date compared to the CSrs.]]> http://www.dslreports.com/forum/remark,15264751 Tue, 17 Jan 2006 12:19:14 EDT Re: Cingular refuses to keep my old ATT Wireless p http://www.dslreports.com/forum/remark,15264731 anon : The purpose of an unlock code generator is to unlock a GSM phone which is restricted to service from a specific wireless carrier. For example, someone wishing to switch to T-Mobile w/ their phone currently locked to Cingular would need such a code in order for the phone to work properly w/ the new carrier (T-Mo).

I don't generally recommend the code generators to folks who are not technically saavy. If something goes wrong in the process, you have the possiblity of a phone which is a brick and no longer working with any carrier.]]> http://www.dslreports.com/forum/remark,15264731 Tue, 17 Jan 2006 12:19:08 EDT Re: Cingular refuses to keep my old ATT Wireless p http://www.dslreports.com/forum/remark,15264699 anon : The two are one in the same(!) Because the contract did not guarantee good or consistent (=perfect) service/reception, they can do what they want with the holdovers essentially. Honor their plans but hold them hostage to poor call reception in some areas which were formerly OK.

quote:
They do have to meet the terms of the previous AT&T contract, the problem is just that the contract did not guarantee good service.

]]> http://www.dslreports.com/forum/remark,15264699 Tue, 17 Jan 2006 12:06:42 EDT Re: Cingular refuses to keep my old ATT Wireless p http://www.dslreports.com/forum/remark,15262983 SherriBabee :

said by lgittell

:

I was so upset when the takeover from Cingular arrived in So Cal causing me to lose my reception/service. I could not hold a call for more than three minutes, and when I was on that call it was filled with static.
When I first started experiencing the problems, I called CS and they told me that I could keep my same plan and that the problems were from the fact that they were shutting down ATT towers to put up more Cingular towers.

Yep, this is about the same crap i've been getting from them.. Im so annoyed when on the phone and so are the folks im talking to.. Constant static, loosing calls ALL the time... I haven't made the effort yet to recall them, reason bein I end up on the phone with them for + 1 hour each time I do... GRRRRR... Don't feel like wasting the time, but considering what i've been reading here, guess im gonna have to do it soon, b4 the end of the month thats for sure...

Not sure on the Class Action suite, but if you do get one going or find there is already one started, i'd be inclined to consider being a part of it....

Tks,
Sherri]]> http://www.dslreports.com/forum/remark,15262983 Tue, 17 Jan 2006 04:10:25 EDT Re: Cingular refuses to keep my old ATT Wireless p http://www.dslreports.com/forum/remark,15262973 SherriBabee :

said by removed

:

Depends on the type of phone. I was able to Google my way to a Nokia 6800 unlock code generator.

What is the purpose of an 'Unlock Code Generator' ? What does it do and why would one need it? I've never heard of this until this forum...

Tks,
Sherri]]> http://www.dslreports.com/forum/remark,15262973 Tue, 17 Jan 2006 03:59:28 EDT Re: Cingular refuses to keep my old ATT Wireless plan http://www.dslreports.com/forum/remark,15261530 River Rat : I also have an old ATTWS plan (GSM) that has deteriorated in call quality ever since the merger. My contract expires early next month and I'll be moving to Sprint. Funny experience when I called Cingular to get my end of contract date - in three separate calls I was given three different dates. I finally sent them an e-mail and got a date in writing - longer than what I was told over the phone!]]> http://www.dslreports.com/forum/remark,15261530 Mon, 16 Jan 2006 22:41:06 EDT Re: Cingular refuses to keep my old ATT Wireless p http://www.dslreports.com/forum/remark,15259918 SD6 :

said by Pepe777 :

Due to one company buying another, Cingular did not have to entirely meet the terms of your previous AT&T contract.

They do have to meet the terms of the previous AT&T contract, the problem is just that the contract did not guarantee good service.]]> http://www.dslreports.com/forum/remark,15259918 Mon, 16 Jan 2006 19:09:20 EDT Re: Cingular refuses to keep my old ATT Wireless p http://www.dslreports.com/forum/remark,15258583 anon : Part of the problem is that people do not consult another party/do research before making decisions involving technologies that they are not fully aware of.

Sorry to hear you did not end up well after the merger. You unfortunately have no recourse since this is a free market per se. Due to one company buying another, Cingular did not have to entirely meet the terms of your previous AT&T contract. Eventually they will be able to completely pull the plug on those who hang on to TDMA/AMPS. I still use it, but I doubt it will be active forever.

-Pedro]]> http://www.dslreports.com/forum/remark,15258583 Mon, 16 Jan 2006 16:09:30 EDT Re: Cingular refuses to keep my old ATT Wireless p http://www.dslreports.com/forum/remark,15258101 lgittell : OMG!!! I know exactly what you mean.. I switched to T-Mobile... the best that is available... I am so upset right now that I am in tears. I was a loyal ATT customer for many years and had a plan that was untouchable. The plan that I repeatedly continued to re-sign was contracted at $99. per month, unlimited days, nights, weekends, long distance and free roaming; I loved it. I was so upset when the takeover from Cingular arrived in So Cal causing me to lose my reception/service. I could not hold a call for more than three minutes, and when I was on that call it was filled with static. Initially I was not upset with the takeover, at least not until I lost my service... My phone was used all day for business calls; I am an account executive that is out of the office the majority of my day, so as you can imagine being on the phone with clients... it was quite upsetting to have to call them back three or four times to have a ten minute conversation about business. Ugh!! Anyhoo... I am dealing with the collection agency for the early termination fee....

When I first started experiencing the problems, I called CS and they told me that I could keep my same plan and that the problems were from the fact that they were shutting down ATT towers to put up more Cingular towers...they also wanted me to pay an activation fee to change over to Cingular, and because I had just resigned my 2 year contract with ATT 6 months prior, they required that i purchase a new phone at FULL price, mind you, I had just paid $300. 6 mths prior for a new phone that could not be used. I was shocked and asked them who was the Einstein that came up with that great marketing plan????

I feel so frustrated, manipulated and helpless. If anybody wants to contact me about being part of a class action lawsuit... please count me in!!! LgitteLL@yahoo.com ]]> http://www.dslreports.com/forum/remark,15258101 Mon, 16 Jan 2006 14:56:08 EDT Re: Cingular refuses to keep my old ATT Wireless p http://www.dslreports.com/forum/remark,15258064 lgittell : I have been in the same boat!!I am so upset right now that I am in tears. I was a loyal ATT customer for many years and had a plan that was untouchable. The plan that I repeatedly continued to re-sign was contracted at $99. per month, unlimited days, nights, weekends, long distance and free roaming; I loved it. I was so upset when the takeover from Cingular arrived in So Cal causing me to lose my reception/service. I could not hold a call for more than three minutes, and when I was on that call it was filled with static. Initially I was not upset with the takeover, at least not until I lost my service... My phone was used all day for business calls; I am an account executive that is out of the office the majority of my day, so as you can imagine being on the phone with clients... it was quite upsetting to have to call them back three or four times to have a ten minute conversation about business. Ugh!! Anyhoo... I am dealing with the collection agency for the early termination fee....

When I first started experiencing the problems, I called CS and they told me that I could keep my same plan and that the problems were from the fact that they were shutting down ATT towers to put up more Cingular towers...they also wanted me to pay an activation fee to change over to Cingular, and because I had just resigned my 2 year contract with ATT 6 months prior, they required that i purchase a new phone at FULL price, mind you, I had just paid $300. 6 mths prior for a new phone that could not be used. I was shocked and asked them who was the Einstein that came up with that great marketing plan????

I feel so frustrated, manipulated and helpless. If anybody wants to contact me about being part of a class action lawsuit... please count me in!!! LgitteLL@yahoo.com ]]> http://www.dslreports.com/forum/remark,15258064 Mon, 16 Jan 2006 14:50:39 EDT Re: Cingular refuses to keep my old ATT Wireless p http://www.dslreports.com/forum/remark,15258034 lgittell : I am so upset right now that I am in tears. I was a loyal ATT customer for many years and had a plan that was untouchable. The plan that I repeatedly continued to re-sign was contracted at $99. per month, unlimited days, nights, weekends, long distance and free roaming; I loved it. I was so upset when the takeover from Cingular arrived in So Cal causing me to lose my reception/service. I could not hold a call for more than three minutes, and when I was on that call it was filled with static. Initially I was not upset with the takeover, at least not until I lost my service... My phone was used all day for business calls; I am an account executive that is out of the office the majority of my day, so as you can imagine being on the phone with clients... it was quite upsetting to have to call them back three or four times to have a ten minute conversation about business. Ugh!! Anyhoo... I am dealing with the collection agency for the early termination fee....

When I first started experiencing the problems, I called CS and they told me that I could keep my same plan and that the problems were from the fact that they were shutting down ATT towers to put up more Cingular towers...they also wanted me to pay an activation fee to change over to Cingular, and because I had just resigned my 2 year contract with ATT 6 months prior, they required that i purchase a new phone at FULL price, mind you, I had just paid $300. 6 mths prior for a new phone that could not be used. I was shocked and asked them who was the Einstein that came up with that great marketing plan????

I feel so frustrated, manipulated and helpless. If anybody wants to contact me about being part of a class action lawsuit... please count me in!!! LgitteLL@yahoo.com ]]> http://www.dslreports.com/forum/remark,15258034 Mon, 16 Jan 2006 14:47:30 EDT Re: Cingular refuses to keep my old ATT Wireless p http://www.dslreports.com/forum/remark,15257903 SD6 :

said by PhoenixDown

:

They already do that... I guess you just need to talk to the right CSR as they offered me that a few months ago.

I think he meant that Cingular would match the minutes and all other features of the ATTWS plan, which they do not do yet.]]> http://www.dslreports.com/forum/remark,15257903 Mon, 16 Jan 2006 14:27:44 EDT Re: Cingular refuses to keep my old ATT Wireless p http://www.dslreports.com/forum/remark,15255302 PhoenixDown : They already do that... I guess you just need to talk to the right CSR as they offered me that a few months ago.]]> http://www.dslreports.com/forum/remark,15255302 Mon, 16 Jan 2006 03:42:42 EDT Re: Cingular refuses to keep my old ATT Wireless p http://www.dslreports.com/forum/remark,15255049 roma007 : Called customer service, and the CSR said that in an effort to get people to switch, Cingular will soon end of January perhaps) allow migrating the existing AT&T plan over to Cingular if the customer signs a new 2 year contract.

Let see if he is right.]]> http://www.dslreports.com/forum/remark,15255049 Mon, 16 Jan 2006 01:56:58 EDT Re: Cingular refuses to keep my old ATT Wireless p http://www.dslreports.com/forum/remark,15206508 anon : Not necessarily correct. It depends on where you live, which phone you use, and which SIM card you have. In my case I can manually select between 410 (orange), 380 (blue) & 260 (t-mo). My friends with (old) AT&T GSM service cannot do this. Yes, we both get blue and orange, but each prefers a different tower.

quote:
(2) better coverage, the blue phones can access both the old att and the new cingular network, while the cingular sims can only access the orange network.

]]> http://www.dslreports.com/forum/remark,15206508 Mon, 09 Jan 2006 15:24:57 EDT Re: Cingular refuses to keep my old ATT Wireless p http://www.dslreports.com/forum/remark,15203872 SherriBabee :

said by roma007

:

I am an old ATT Wireless (now Cingular) customer,
my plan is cheaper and has more minutes than what Cingular now offers.
Anyone run into this problem before?

Hi Roma007,
Yep, Im in that boat now... Exception tho, I still have the AT&T service contract, but finally got a new phone out of them back in Oct '05 I think and it hasn't cleared up the Service problem at all, yet... Loosing calls Constantly !... GRRRR
And to think that Sept 1, 2004 I renewed my AT&T contract and then I get the announcement in Oct '04 that "Cingular" has taken over... Ok, so service was ok and no complaints "UNTIL" August of '05... Had a Siemens S46 at that time and no complaints either with the phone, LOVED It !...

So after many times running their tests with them over the phone and all and checking the Tower thingy and all, I got them to give me another phone with all accessories (as I had just in July spent $45.00 on them for the Siemens)... The replacement phone I got is a Motorola V180 (flipphone, can't stand them, like the plain old basic type, no fancy poop I prefer) lol ...

Mind you, they try telling ya you need to change the plan but as you have stated, the plan I have since Sept '03 is better than what they wanted to offer me to switch.. I still have 7pm nites and they offer 9pm currently (sure u can get 7pm for $5.00/month, heck with that)... Plus I got more minutes currently, so what no rollover, was running bout average monthly...

Now ?... the past 2 months I haven't even Used all my minutes and I have 1250 or 1350/month and im 'Only' using around 690 of them :huh: PLUS, all the dropped calls I have aren't even showing up on the bill....

Im at my wits end with them, I tell ya and my credit isn't good cause of an old outstanding Verizon bill from yr 2000
:huh:

Rgds,
Sherri]]> http://www.dslreports.com/forum/remark,15203872 Mon, 09 Jan 2006 07:44:14 EDT Re: Cingular refuses to keep my old ATT Wireless plan http://www.dslreports.com/forum/remark,15196724 anon : I would just buy either a nokia 6010 ($40) or nokia 6101 ($99) from target. Both of these are easy to unlock, and I've unlocked 2 6101's already. Just be warned, the volume on the 6101 has been a big issue. If yours doesn't work, you have 90 days to return it for a full refund. I did an exchange, and no questions were asked. There were also no restocking fees.]]> http://www.dslreports.com/forum/remark,15196724 Sun, 08 Jan 2006 01:51:39 EDT Re: Cingular refuses to keep my old ATT Wireless p http://www.dslreports.com/forum/remark,15195020 homers : IMHO, it's still best to stay on the "old" att (blue)plan for a couple of reasons instead of cingular (orange). (1) The att plans are usually better (more minutes, less money) than the orange plans. (2) better coverage, the blue phones can access both the old att and the new cingular network, while the cingular sims can only access the orange network.

Cingular will do everything to get you to switch from the old att blue to the cingular orange. More money and a new (probably) 2 year contract.]]> http://www.dslreports.com/forum/remark,15195020 Sat, 07 Jan 2006 20:32:06 EDT Re: Cingular refuses to keep my old ATT Wireless plan http://www.dslreports.com/forum/remark,15188282 shawn744 : The best way for what you want is to go on eBay or something and get a phone....although its hard to believe that an old AT&T plan (I just switched to Cingular from AT&T myself this week) would be cheaper with more minutes than a new plan. But if that is indeed the case, just go on eBay and get a phone.
--
United We Stand - The world shall remember the events of September 11, 2001]]> http://www.dslreports.com/forum/remark,15188282 Fri, 06 Jan 2006 20:29:20 EDT Re: Cingular refuses to keep my old ATT Wireless plan http://www.dslreports.com/forum/remark,15187705 GilbertMark : Just get on Craigslist and buy a phone, they are all over the place. It's easy to buy a phone that is unlocked or get it unlocked. Cingular does lock their phones. I know, I unlocked mine to use T Mobile in them sometimes.
--
Just because a word has an S in it doesn't mean it needs an apostrophe too.]]> http://www.dslreports.com/forum/remark,15187705 Fri, 06 Jan 2006 19:16:35 EDT Re: Cingular refuses to keep my old ATT Wireless p http://www.dslreports.com/forum/remark,15187398 removed : I'm just pissed off at the red tape behind keeping my plan and something as simple as getting a new phone. I'd rather throw money at another provider - it'll probably be T-Mobile.

Plus, customer service has gotten worse since the merger.
--
AIM | B | irc.removed.us - #dslr | Give me a ring: 718-606-4100]]> http://www.dslreports.com/forum/remark,15187398 Fri, 06 Jan 2006 18:35:19 EDT Re: Cingular refuses to keep my old ATT Wireless p http://www.dslreports.com/forum/remark,15186975 Dread :

said by removed

:

Not worth it at all. I'm switching carriers when my contract is up.

What is your main reason for switching? they have great coverage in Houston, you may not have a phone that has the crucial 850 mhz frequency
--
-MusikManLp7-nude cheat, what is it? and how do i do it -Phantom44357- up, up, down, down, left, left, right, right, jump off your roof.]]> http://www.dslreports.com/forum/remark,15186975 Fri, 06 Jan 2006 17:37:38 EDT Re: Cingular refuses to keep my old ATT Wireless p http://www.dslreports.com/forum/remark,15186967 Dread : Cingular does lock the phone now, only way you can get it unlocked is after a few months of service you call them up..or just take it somewhere to get it unlocked
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-MusikManLp7-nude cheat, what is it? and how do i do it -Phantom44357- up, up, down, down, left, left, right, right, jump off your roof.]]> http://www.dslreports.com/forum/remark,15186967 Fri, 06 Jan 2006 17:36:46 EDT Re: Cingular refuses to keep my old ATT Wireless p http://www.dslreports.com/forum/remark,15186951 PhoenixDown : If I recall correctlly, Cingular doesn't lock the phones on thier network so you can just go out and buy one from any one cellular reseller, pop in your att sim card, and use it. (it works on teh razr, I've tested it)

That being said, I'm not sure if its worth keeping the old att service plan. I don't think it gets the same quality of service as those on the cingular network. One time a CSR even admitting that the old attws network was being cannabilized for their cingular customers.
--
NYC Pagans |

NYC Pagan Resource]]> http://www.dslreports.com/forum/remark,15186951 Fri, 06 Jan 2006 17:33:44 EDT Re: Cingular refuses to keep my old ATT Wireless p http://www.dslreports.com/forum/remark,15186417 removed : Depends on the type of phone. I was able to Google my way to a Nokia 6800 unlock code generator.]]> http://www.dslreports.com/forum/remark,15186417 Fri, 06 Jan 2006 16:25:12 EDT Re: Cingular refuses to keep my old ATT Wireless p http://www.dslreports.com/forum/remark,15186318 roma007 : Thanks for the advice guys. I'll shop around for a phone then. Anyone know a good phone unlocking site/guide?]]> http://www.dslreports.com/forum/remark,15186318 Fri, 06 Jan 2006 16:12:57 EDT Re: Cingular refuses to keep my old ATT Wireless p http://www.dslreports.com/forum/remark,15186223 removed : They'll sell you a phone if you bitch enough and get in touch with the right people. I wrote a short BBB complaint, and some chump from Austin called me with a list of 3 or 4 phones they still offer to ATT plan people.

Some advice for you:
Don't bother. The phones are crap (all low end Nokias) and require 1 or 2 year contracts in order to get them under $50.

Not worth it at all. I'm switching carriers when my contract is up.
--
AIM | B | irc.removed.us - #dslr | Give me a ring: 718-606-4100]]> http://www.dslreports.com/forum/remark,15186223 Fri, 06 Jan 2006 16:01:10 EDT Re: Cingular refuses to keep my old ATT Wireless plan http://www.dslreports.com/forum/remark,15186134 KevNYC : Check around online (HowardForums, eBay, etc.) and some stores around the city...I know there are some good cellphone stores in China Town.
--
Artificial intelligence is no match for natural stupidity! l Check out Football Freaks ]]> http://www.dslreports.com/forum/remark,15186134 Fri, 06 Jan 2006 15:51:10 EDT Re: Cingular refuses to keep my old ATT Wireless plan http://www.dslreports.com/forum/remark,15185975 Dread : Any Gsm phone that uses the 850 & 1900 band will do
you can easily find these online or your hometown of Nyc
It's just as simple as popping your sim in the new phone
--
-MusikManLp7-nude cheat, what is it? and how do i do it -Phantom44357- up, up, down, down, left, left, right, right, jump off your roof.]]> http://www.dslreports.com/forum/remark,15185975 Fri, 06 Jan 2006 15:23:34 EDT Cingular refuses to keep my old ATT Wireless plan http://www.dslreports.com/forum/remark,15185906 roma007 : I am an old ATT Wireless (now Cingular) customer, and my contract is up soon. I would like to stay with Cingular, but they refuse to sell me a phone without first switching me to a new Cingular plan, which I don't want to do because my plan is cheaper and has more minutes than what Cingular now offers. My phone is old and falling apart.

Anyone run into this problem before? Where can I buy a phone and just stick my existing SIM card in there so that it just works?]]> http://www.dslreports.com/forum/remark,15185906 Fri, 06 Jan 2006 15:14:01 EDT