Anyone jump from InsightBB to SBC DSL? in Inside Insight http://www.dslreports.com/forum/r13697245 en Tue, 24 Nov 2009 00:15:38 EDT Tue, 24 Nov 2009 00:15:38 EDT Re: Anyone jump from InsightBB to SBC DSL? http://www.dslreports.com/forum/remark,14234685 FordTractor : I have debated between InsightBB and SBC DSL several times. In the end, I have had SBC DSL for 3 years - I keep signing up for their 3000/512 deal and as long as I sign up for a year, I keep getting the advertised price (it expires at the end of the contract but I have been able to renew at the low price).

I consistently get 2400/400+ and pings to Yahoo are usually 40 ms or so. I use this service for work (I monitor several real time processes from home) that are quite bandwidth intensive and have not had problems. Few outages.

I agree the standard SBC techs aren't much but the SBC folks here are great. Recommended.]]> http://www.dslreports.com/forum/remark,14234685 Sat, 27 Aug 2005 18:00:55 EDT Re: Anyone jump from InsightBB to SBC DSL? http://www.dslreports.com/forum/remark,14112084 WeKnSmith : I was a InsightBB customer for 4 years, and have been with SBC for 2 years.

Make the jump, it is a no brainer. I would agree that you should ask for tier 3 support as soon as you call their tech support. But I never need to call them. Also, I would never call them anyway. You'll get great support if you visit the SBC forum here on DSLReports.

I'm running the 6016/608 plan and couldn't be happier.

By the way, I was always very happy with Insight. I made the switch to get the additional upload available via DSL (two years ago the best Insight offered was 128 {which didn't work well with my Voice over IP connection}).]]> http://www.dslreports.com/forum/remark,14112084 Thu, 11 Aug 2005 15:14:51 EDT Re: Anyone jump from InsightBB to SBC DSL? http://www.dslreports.com/forum/remark,14041632 BILLUM : what about latency with dsl? Does that all depend on how far away from the CO you are? I live in peoria il and we have only had cable for about a month...so far it is decent "speeds" (about 3000/350) but my latency is horrible. Pinging yahoo at around 50 for the first few packets...then shoots from 50 - 100 back to 50 then to 200...stuff like that. As a downloader first I like the speed, but for gaming that is nuts. I have had techs out and they were very smart for the most part...but I don't think the problem is local, sounds like routing to the RDC to me. ]]> http://www.dslreports.com/forum/remark,14041632 Tue, 02 Aug 2005 15:49:54 EDT Re: Anyone jump from InsightBB to SBC DSL? http://www.dslreports.com/forum/remark,14037244 reverendmoon : Well it's been about a month.

Regarding a speed difference between SBC and InsightBB, I can detect an occasional small speed decrease with SBC. It's very small but undeniable.

It's very noticeable when downloading huge emails. I've changed my email program to (pre)download email once per hour. Problem (mostly) solved.

All in all, I'm extremely satisfied. No regrets.

Insight was great and faster. SBC is great and cheaper. You make the call.]]> http://www.dslreports.com/forum/remark,14037244 Tue, 02 Aug 2005 00:29:33 EDT Re: Anyone jump from InsightBB to SBC DSL? http://www.dslreports.com/forum/remark,14018483 Mystic95Z : Not necessarily... I've got 30 days to cancel with no temination fee if the service doesn't live up to my expectations. ]]> http://www.dslreports.com/forum/remark,14018483 Sat, 30 Jul 2005 11:12:09 EDT Re: Anyone jump from InsightBB to SBC DSL? http://www.dslreports.com/forum/remark,14015348 Klownin3468 : See you in a year.................]]> http://www.dslreports.com/forum/remark,14015348 Fri, 29 Jul 2005 21:06:21 EDT Re: Anyone jump from InsightBB to SBC DSL? http://www.dslreports.com/forum/remark,14011100 Mystic95Z : I just ordered the Pro package today. Finally had it with Insights over priced plus tier last night. Lag has been pretty bad as of late in the evenings. DSL cant be any worse (hopefully) and it'll be $55 a month cheaper.]]> http://www.dslreports.com/forum/remark,14011100 Fri, 29 Jul 2005 11:30:26 EDT Re: Anyone jump from InsightBB to SBC DSL? http://www.dslreports.com/forum/remark,13922295 Beetle_B : Well, I hate contracts.

And it's not $30 cheaper if you don't have a phone line.

Last time I checked, SBC offered a relatively cheap line ($12/mo + taxes) if all I wanted was DSL. Say $15/mo + $15/mo = $30/mo (including taxes). Only $15 cheaper than Insight, and a third of the speed.

All this notwithstanding, I may try it. I had the same DSL deal for a whole year (was more expensive then), and while its considerably slower, it was rock solid. I've now had Insight BB for almost a year, and its reliability pales in comparison. No down times, technically, but sometimes it gets slow and stays that way for a day or two. Then their fluctuations in ping times cause me woes with my VoIP service. I recently visited my brother who uses SBC DSL, and took my VoIP adapter there. I could CLEARLY tell the difference in quality.

I hate contracts. However, I'm a poor student. I'm using Insight only because I have a roommate and he insists on the higher speeds. But he may leave town after a few months, and I may be stuck alone to pay the full rent, bills, etc. If that happens, I probably won't think twice of switching to the "$15" DSL deal. I'll do the full battery of tests during the 30 days, and if there are no major complaints, will just keep it.]]> http://www.dslreports.com/forum/remark,13922295 Mon, 18 Jul 2005 14:50:54 EDT Re: Anyone jump from InsightBB to SBC DSL? http://www.dslreports.com/forum/remark,13884195 bspz002 : With these latest pushes by DSL providers lowering their prices, I'm waiting for Insight to offer some discounts, at least to the faithful subscribers.

But, I won't hold my breath!

I am very happy with the InsightBB service and speeds, they seem to rival the T1 speeds I have at work...at least for the downloads.

I would be tempted to try SBC DSL if they would give a trial period, but I am too far from the CO to get the high speeds...:(]]> http://www.dslreports.com/forum/remark,13884195 Wed, 13 Jul 2005 19:27:54 EDT Re: Anyone jump from InsightBB to SBC DSL? http://www.dslreports.com/forum/remark,13882614 briantrue : It's $44.95 stand alone with no TV.]]> http://www.dslreports.com/forum/remark,13882614 Wed, 13 Jul 2005 16:25:46 EDT Re: Anyone jump from InsightBB to SBC DSL? http://www.dslreports.com/forum/remark,13882195 IGGY : "54.95???? Insight's service has never been above 44.95"

Someone correct me if I'm wrong. But before the discount for cable services or if your not using Insight for you TV. Then your bill very well could be that rate for the normal tier Insightbb service.
--
Test Your Security Cable Diagnostics
Iggyz Blog ZoneAlarm Help]]> http://www.dslreports.com/forum/remark,13882195 Wed, 13 Jul 2005 15:32:48 EDT Re: Anyone jump from InsightBB to SBC DSL? http://www.dslreports.com/forum/remark,13869361 briantrue : I just want to clarify something on the new pricing that was clarified to me by a sales rep. I think we all know the first part, the $30 deal is only for one year. What I wasn't aware of, and what many of us may not know is that after that year it goes to the normal $44.95. You won't get the $10 discount that we all get now for having digital service. I guess we really have it good now. I'd rather pay my $34.95 forever then pay $30 for a year and then have it go to $44.95. That's what I was told when I called. ]]> http://www.dslreports.com/forum/remark,13869361 Tue, 12 Jul 2005 00:45:09 EDT Re: Anyone jump from InsightBB to SBC DSL? http://www.dslreports.com/forum/remark,13869347 anon : Well, In have my bill to prove it. Maybe it was a honest mistake, or maybe they wanted to jack me. Whatever the case, they could have had me continue on my 34.95 plan or switch me to 30 plan new customers get. I would have accepted if they continued my existing plan, which was $5 more than new customers get.

The nice lady ovet the phone just wouldn't budge beyond 44.95. Now, thats 30 more than SBC, a whopping $360 saving in a year. For me, its a big amount, speeds be damned. In any case, Insight had maxed out bandwidth in my area. (I was lucky if I got 1-1.5 MBPS)]]> http://www.dslreports.com/forum/remark,13869347 Tue, 12 Jul 2005 00:41:27 EDT Re: Anyone jump from InsightBB to SBC DSL? http://www.dslreports.com/forum/remark,13868711 Klownin3468 : 54.95???? Insight's service has never been above 44.95 ]]> http://www.dslreports.com/forum/remark,13868711 Mon, 11 Jul 2005 23:08:05 EDT Re: Anyone jump from InsightBB to SBC DSL? http://www.dslreports.com/forum/remark,13852660 anon : I moved to Columbus OH form Texas few months back & have had Insight for Cable & Internet since then. I was on a promo for 6 months where internet was 34.95 pm. Now, when I got my bill this week, they were going to charge me 54.95 from this month for internet! When I called, they said they would reduce it to 44.95pm, still 30 more than DSL. And, new customners are getting 30 pm for internet.

I know theoretically cable has high speeds but Insight has oversold bandwidth in my neighborhood & was slow. So, the basic gripes I had with Insight were

1 SLOW: Not upto the advertized speeds. I barely got 1.5 on a 3MB line.

2 BT: Capping of BT downloads. For whatever reason, if I had a download running, after few minutes internet wouldn't work It would stop & IP address would expire. I would have had to unplug the modem & plug back to get the IP lease to renew. Thius happened ONLY when I had BT running.

and finally,

3 EXPENSIVE: They wanted to charge me 54.95 for internet & wouldn't reduce the price beyond 44.95, even though new customers get it for 30pm for 1 year. SBC charges 14.95.

So, why would I stick with Insight? I have had better services & cheaper optuions when I was in Texas with Time Warner & Comcast.

I cancelled my HSI yesterday & switched to DSL.]]> http://www.dslreports.com/forum/remark,13852660 Sat, 09 Jul 2005 20:16:58 EDT Re: Anyone jump from InsightBB to SBC DSL? http://www.dslreports.com/forum/remark,13771318 WeKnSmith : I was an InsightBB subscriber for over 4 years. Have been with SBC DSL for over 18 months. I personally prefer the DSL connection. My 6016/608 package tests in the 4900/500 range, and has been very stable. No problems running server based stuff when/if I want to.

I would go the $24.95 pro package if I was signing up today. Not planning on switching from the 6 MB package since it is grand-fathered and does not require a re-up of the contract.

My advise is to use the techs over in the SBC forum as opposed to calling the SBC support number. They know their stuff.]]> http://www.dslreports.com/forum/remark,13771318 Wed, 29 Jun 2005 05:21:26 EDT Re: Anyone jump from InsightBB to SBC DSL? http://www.dslreports.com/forum/remark,13769611 homergreg : I jumped after seeing the $14.95 deal. I was concerned that my modem was synching at 384k, even after 2 weeks when the "ramp up" of the service was supposed to make it better. I called SBC and the tech support said 384k was all I was going to get for the package setup I had, and passed me off to sales for a better service package and sales told me I was too far from the CO for a better package. I posted my story and data from my modem at the SBC Funhouse forum here, and they directed me to the SBC tech forum here at Broadbandreports, and lo and behold, the techs here had me at 1.5 Mbits in minutes! So yes the SBC call in techs do things to deserve their rep, but the ones that work the forums here know their stuff.

The $14.95 is for only a year, so I'm holding onto my cable modem and router, and hopefully a year from now, Insight will be feeling the pressure and offering something to get back some customers. $44.95 a month for service that I've had for 5 years is just too much . Insight's bottom line needs some stress from people leaving before they get competitive, so if SBC takes enough customers from cable, both Cable and DSL customers will win!]]> http://www.dslreports.com/forum/remark,13769611 Tue, 28 Jun 2005 22:41:10 EDT Re: Anyone jump from InsightBB to SBC DSL? http://www.dslreports.com/forum/remark,13760139 dwhayden : I've been on Cable for over 7 years, and 1 year with Insightbb. I finally decided to drop insight when SBC offered the 3000/512 at $34.99/month (now $29.99). They give you a 1 month, no questions asked, period to drop the service if you don't like it. I ran both for a month, and found the DSL was faster browsing the web, but cable to have 512kbps faster on downloads. The big advantage to DSL was the upload. I've been running my server for years on Comcast and Insight with no problem, but I like it that SBC allows it. I don't have to worry about getting an abuse letter now. As for reliability, I can't complain about either. Insight only went down a few times, and I've only lost the DSL for 15 minutes over the last 6 months. ]]> http://www.dslreports.com/forum/remark,13760139 Mon, 27 Jun 2005 20:28:40 EDT Re: Anyone jump from InsightBB to SBC DSL? http://www.dslreports.com/forum/remark,13754992 Shack : Heheh I really have to read my posts before hitting the button. That quote was supposed to be soemthing from this thread, but I guess my copy did not work and it posted something from earlier that was in the clipboard.]]> http://www.dslreports.com/forum/remark,13754992 Mon, 27 Jun 2005 08:18:08 EDT Re: Anyone jump from InsightBB to SBC DSL? http://www.dslreports.com/forum/remark,13752013 reverendmoon : Well, I jumped from INSIGHTBB to SBC-DSL. It's the $15/mon 1500/384 level. And yes, it's a one year teaser rate.

First impression: More than acceptable.

My new download speed is ~1200. Which is about 1/3 of INSIGHTBB (~3500). The upload speeds are comparable.

Even given that indisputable fact, if I had to make a judgement, SBC "feels" faster for normal surfing. It's certainly NOT noticeably slower.

As you might expect, downloading 30Meg files from NASA.gov is quite a bit slower. Oh well, I can live with that! ;-)

The SBC newsserver looks acceptable too... at first glance. INSIGHTBB's was very poor.

$30 less... and no significant reduction in usefulness. Can't beat it!

I'll post another response in about a month.

Later]]> http://www.dslreports.com/forum/remark,13752013 Sun, 26 Jun 2005 19:27:29 EDT Re: Anyone jump from InsightBB to SBC DSL? http://www.dslreports.com/forum/remark,13749921 acadiel : Verizon is here.... and I've long tossed them for just Insight. Using Packet8 with my Verizon number over Insight works pretty darn good. Besides, P8 was ~$22 with tax, and my local Verizon line was $30 for basic with all the taxes.

Can't wait to try out Insight's phone service!]]> http://www.dslreports.com/forum/remark,13749921 Sun, 26 Jun 2005 13:15:57 EDT Re: Anyone jump from InsightBB to SBC DSL? http://www.dslreports.com/forum/remark,13749735 dinzy : 1.5M is fine for downloading. So what if a file takes twice as long to download if it is still done overnight? If you already have a phone line then DSL is the way to go if you can see yourself appreciating 30 bucks a month more or 360 bucks the first year. That rate is only for one year correct?

For me I have no phone line and split the line 3 ways so it isn't worth it]]> http://www.dslreports.com/forum/remark,13749735 Sun, 26 Jun 2005 12:46:32 EDT Re: Anyone jump from InsightBB to SBC DSL? http://www.dslreports.com/forum/remark,13749711 ixNay : I made the jump from insightbb last year to SBC DSL. I started out with the pro package then learned that there was a faster package that was not advertised and that I could upgrade if I was within 10,000ft. of the CO. Sure enough I was and I upgraded to speeds of 6018/608. I never have any down times and everything has ran great since the switch! Im very happy with it:)
--
"The path to glory is littered with f*ck-ups"]]> http://www.dslreports.com/forum/remark,13749711 Sun, 26 Jun 2005 12:40:24 EDT Re: Anyone jump from InsightBB to SBC DSL? http://www.dslreports.com/forum/remark,13748526 Shack :
quote:
you just supported terrorism


I hope that is why daily from about 11am to sometime in the afternoon why I keep dropping my connection, then it is rock solid in the evening and night. I have not bothred calling yet since I am suspecting system upgrades are to blame. Seems lik ein the evenings my connection is much better than it had been, hope that keeps up, makes up for the problems of late.]]> http://www.dslreports.com/forum/remark,13748526 Sun, 26 Jun 2005 07:41:26 EDT Re: Anyone jump from InsightBB to SBC DSL? http://www.dslreports.com/forum/remark,13745903 KMJediKnight : hey rockforduser im also from rockford. actually i live in a small neighborhood off kishwaukee near the airport. im trying to get a cable company to rollout to us. ya...so..small world eh?]]> http://www.dslreports.com/forum/remark,13745903 Sat, 25 Jun 2005 19:23:51 EDT Re: Anyone jump from InsightBB to SBC DSL? http://www.dslreports.com/forum/remark,13745363 Klownin3468 : I believe that you are in the Bloomington/Greenwood district and they have been doing alot of upgrade preparing for voip....that my be the speed problems that you are having]]> http://www.dslreports.com/forum/remark,13745363 Sat, 25 Jun 2005 17:42:28 EDT Re: Anyone jump from InsightBB to SBC DSL? http://www.dslreports.com/forum/remark,13745344 Klownin3468 : If insight is so bad, why dont you go back to DSL? As insight does not have a contract you are locked in.....:huh:]]> http://www.dslreports.com/forum/remark,13745344 Sat, 25 Jun 2005 17:39:30 EDT Re: Anyone jump from InsightBB to SBC DSL? http://www.dslreports.com/forum/remark,13741761 anon : before i got crappy insight i had dsl for 4 years, never a down time, this is in rockford il, on the west end, speeds were ALWAYS constant

pros and cons for sbc
technical service sux until tier 3 and all u have to do is ask to speak with tier 3 and they will transfer u no questions asked
speeds wont be the same if your downloading unlike cable where you can download multiple items at your top speed(least thats how it works for me)
cheaper and better downtime=never in 4 years even when the power went out i was surfing the net witha generator

and your price is locked in with your "contract" ]]> http://www.dslreports.com/forum/remark,13741761 Sat, 25 Jun 2005 01:26:02 EDT Re: Anyone jump from InsightBB to SBC DSL? http://www.dslreports.com/forum/remark,13703082 GLIMMER : if your in a small town SBC is REDLINING them to role the service out to the most customers the quickest. ]]> http://www.dslreports.com/forum/remark,13703082 Mon, 20 Jun 2005 14:49:30 EDT Re: Anyone jump from InsightBB to SBC DSL? http://www.dslreports.com/forum/remark,13700736 darkadept : I never jumped from Insight to SBC, but I have used both on a regular basis. I signed my parents up with SBC several months ago, and they are really happy with the service. Their connection has been rock solid and they get consistent speeds with low pings. I haven't used the newsgroups via SBC (nor do I use them with insight) so I can't speak to that.

I've been happy with Insight the last year and a half that I've had their service. I've a few outages over the time, but nothing too serious, however, my speeds have been all over the board with them.

I would probably jump over to SBC if I could(to save money), but unfortunately, where my house is built I'm too far from the CO and RT. Good news is, that it's a brand new community, so if/when their fiber services are offered, I'll probably be able to get their service quicker. ]]> http://www.dslreports.com/forum/remark,13700736 Mon, 20 Jun 2005 09:00:50 EDT Re: Anyone jump from InsightBB to SBC DSL? http://www.dslreports.com/forum/remark,13699697 reverendmoon : No downloads. I'm just a text user. Thx.]]> http://www.dslreports.com/forum/remark,13699697 Mon, 20 Jun 2005 01:52:47 EDT Re: Anyone jump from InsightBB to SBC DSL? http://www.dslreports.com/forum/remark,13699302 GLIMMER : Do you download off newsgroups or just read?

If you download you will be so unhappy do to the speed throttles]]> http://www.dslreports.com/forum/remark,13699302 Mon, 20 Jun 2005 00:37:10 EDT Re: Anyone jump from InsightBB to SBC DSL? http://www.dslreports.com/forum/remark,13697856 Klownin3468 : anything is better then dial up, even if it is with SBC]]> http://www.dslreports.com/forum/remark,13697856 Sun, 19 Jun 2005 20:45:21 EDT Re: Anyone jump from InsightBB to SBC DSL? http://www.dslreports.com/forum/remark,13697584 reverendmoon : I'll take that as a comment against my proposal. ;-)

On our corporate internal newsgroups, there has been plenty of positive remarks from people who've signed up. However, NONE of these people have jumped from INSIGHTBB cable to DSL. Most have upgraded from dialup. Hence, they are biased.

Actually,I like InsightBB. But money is money? ;-)

Thanks for the advice! ;-)]]> http://www.dslreports.com/forum/remark,13697584 Sun, 19 Jun 2005 19:51:09 EDT Re: Anyone jump from InsightBB to SBC DSL? http://www.dslreports.com/forum/remark,13697516 Klownin3468 : If you want an honest answer, Try calling SBC's Tech Support.............LOL you will never ask that question again ......]]> http://www.dslreports.com/forum/remark,13697516 Sun, 19 Jun 2005 19:38:09 EDT Re: Anyone jump from InsightBB to SBC DSL? http://www.dslreports.com/forum/remark,13697311 GLIMMER : ARE YOU NUTS?

why is sbc selling this so cheap????

I don't like insight but they are much better than sbc dsl I mean there copper is getting old in most places they shortend the max line from 18000 to 8000 that should tell you they are having problems delivering service]]> http://www.dslreports.com/forum/remark,13697311 Sun, 19 Jun 2005 19:03:31 EDT Anyone jump from InsightBB to SBC DSL? http://www.dslreports.com/forum/remark,13697245 reverendmoon : Has anyone jumped from InsightBB to the $15/month SBC DSL Express package? It offers 384k-1.5M down and 128k-384k up. this is significantly slower than my present 3.0M down and 256k up. However, it's 45-15= $30 cheaper !

I confirmed I can upgrade to the DSL pro package with it's 1.5M-3.0M up and 384k -512k without a penalty. It's $25/month. Still $20 cheaper.

This looks like an option for me, but I'd like any feedback from someone who's jumped. It's a year commitment. I'd hate to end up unhappy. The net is TOO important to me.

I'm a heavy websurfer and even heavier newsgroup user.

TIA]]> http://www.dslreports.com/forum/remark,13697245 Sun, 19 Jun 2005 18:53:50 EDT