http://www.dslreports.com/forum/r13618467 en Wed, 25 Nov 2009 14:32:11 EDT Wed, 25 Nov 2009 14:32:11 EDT http://www.dslreports.com/forum/remark,13618467 anon : The customer service departments are kept in business by the business themselves not by the customers.

If an ISP outsources their customer service then the people keeping the customer service in business are the ISP not its users.

The users are keeping the ISP in business but when you compare all the other ISP lousy customer service why switch? You just trade bad for the same kind of bad.]]> http://www.dslreports.com/forum/remark,13618467 Thu, 09 Jun 2005 15:29:21 EDT http://www.dslreports.com/forum/remark,13615949 shadowshack : It's appalling to see so many customer service departments care not one iota about the people that keep them in business. Take our money for sure; but don't care about us once the money is in the bank.]]> http://www.dslreports.com/forum/remark,13615949 Thu, 09 Jun 2005 09:09:59 EDT