$19.95 for *all* customers (no LD plan needed) in AT&T West

said by toadlife

said by bbear2

:

. It's only a five dollar difference.

More like $60 (5x12) the way I calculated and that pays for my 2wire modem upgrade + the $99 credit. :).]]> http://www.dslreports.com/forum/remark,13561718 Thu, 02 Jun 2005 19:09:19 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13560145 toadlife :

said by bbear2

:

Whoaaaaaaaaaaa there toadlife --- call back and get the $24.95 price they are offering on the web for Pro or $14.95 for Express. Esp if you just renewed. It can be done.

Bahh!! It took forever for me to get through to them. I think I'll wait awhile for the rush of new customer calls to subside. It's only a five dollar difference.]]> http://www.dslreports.com/forum/remark,13560145 Thu, 02 Jun 2005 15:57:42 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13559806 bbear2 : Whoaaaaaaaaaaa there toadlife --- call back and get the $24.95 price they are offering on the web for Pro or $14.95 for Express. Esp if you just renewed. It can be done.]]> http://www.dslreports.com/forum/remark,13559806 Thu, 02 Jun 2005 15:14:58 EDT Re: $15 for *all* customers? YES! http://www.dslreports.com/forum/remark,13556024 Authority :

said by elvey

:

She was helpful and processed change order to the new price. I was done around 10:30.

I think I'd feel guilty.]]> http://www.dslreports.com/forum/remark,13556024 Thu, 02 Jun 2005 02:28:52 EDT Re: $15 for *all* customers? YES! http://www.dslreports.com/forum/remark,13555995 Logan 5 : That's why it pays to wait a few days or even a couple of weeks until all the "early adopters" along with the new subscribers are finished overloading the call centers with their requests after new pricing is announced.

I expect that within a week or so, all those 25 to 45 minute to 1+ hour wait times for the $14.95 re-rate will drop to something far more managable then they currently are now.

The deals not going anywhere anytime soon so all good things come to those who wait... :D]]> http://www.dslreports.com/forum/remark,13555995 Thu, 02 Jun 2005 02:17:07 EDT $15 for *all* customers? YES! http://www.dslreports.com/forum/remark,13555970 elvey :

said by Authority

said by garyvand

:

It doesn't matter what your renewal month is. As soon as a lower promo price comes out, you can ask for it, even if you had just re-upped for a year at a higher price. I've done this several times already.

I wonder if they'll still honor this with the new $14.95 plan?

I called this morning. I suggest a speakerphone/waiting a few days unless you don't mind being on hold for a LONG time. I was on hold from around 9AM to 9:35, said "If I do not get a rate reduction, I am considering dropping my DSL service. I'm looking at another offer" and friendly Janet put me on hold for retention. I waited from 9:37 to around 10:15 to reach someone who was not in retention, but who helped me. She was helpful and processed change order to the new price. I was done around 10:30.]]> http://www.dslreports.com/forum/remark,13555970 Thu, 02 Jun 2005 02:09:53 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13552226 garyvand :

said by Logan 5

:

It seems better to wait for the $14.95 re-rate then reupping at $19.95 or higher right??

That depends. If your contract is about to end, call to re-up at whatever rate you can talk them into, whether that be $26.95 or $19.95. If you don't call prior to contract end, they'll put you on a month-to-month rate which is something like $49.95! You can always call back later and get whatever the current promo price is without waiting for end of contract.]]> http://www.dslreports.com/forum/remark,13552226 Wed, 01 Jun 2005 18:29:46 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13550781 Logan 5 :

said by garyvand

said by Authority

:

I wonder if they'll still honor this with the new $14.95 plan?

I doubt it, the $19.95 deal is off the table. Give it a couple of weeks, and they'll probably honor the $14.95 price for existing customers too.

So, the process is sound, it's just the details that keep changing....It seems better to wait for the $14.95 re-rate then reupping at $19.95 or higher right??]]> http://www.dslreports.com/forum/remark,13550781 Wed, 01 Jun 2005 15:46:49 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13550278 toadlife : FYI:

I just called SBC this morning, and the lady renewed my contract at the 29.99 rate without any hassle at all.

I just said, "I noticed that my DSL contract has expired and I don't want to pay the month-to-month rate.", and she said okay I can renew your contract and re-rate you to the 29.99 per month price.

Sweeeeet. :)]]> http://www.dslreports.com/forum/remark,13550278 Wed, 01 Jun 2005 14:44:30 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13549591 garyvand :

said by Authority

:

I wonder if they'll still honor this with the new $14.95 plan?

I doubt it, the $19.95 deal is off the table. Give it a couple of weeks, and they'll probably honor the $14.95 price for existing customers too.]]> http://www.dslreports.com/forum/remark,13549591 Wed, 01 Jun 2005 13:17:46 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13548836 Authority :

said by garyvand

I wonder if they'll still honor this with the new $14.95 plan?]]> http://www.dslreports.com/forum/remark,13548836 Wed, 01 Jun 2005 11:53:15 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13417215 Authority :

said by garyvand

...and you can even MAKE money off the deal:

»The only thing better than $19.95 DSL is...]]> http://www.dslreports.com/forum/remark,13417215 Mon, 16 May 2005 00:58:48 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13396642 garyvand :

said by kbfjohn

:

The first time I joined, it was 29.99 a month (I missed out on the 26.95 special by a day), then got the 26.95 month on my renewal date and now I am at the 19.95 a month plan after getting some great advice on this thread. Is this their standard pricing to show off their specials more? Or am I screwed again next year when I renew just because my I am now a May renewal subscriber (before I was Feb)?

It doesn't matter what your renewal month is. As soon as a lower promo price comes out, you can ask for it, even if you had just re-upped for a year at a higher price. I've done this several times already.]]> http://www.dslreports.com/forum/remark,13396642 Fri, 13 May 2005 02:14:13 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13392833 d_l : Those are their month-by-months rate that apparently have been fixed at those levels since SBC DSL day one. They've always offered discounted (increasingly so recently) yearly contracts and probably will continue to do so unless some activist judge strikes down their $200 ETF clause.

Just remember to change your calender so that May is now your new contract end. If you are happy with the DSL service, you can re-up for another discounted contract a month or so beforehand. That way you avoid any possibility you will be paying those pricey mo-by-mo rates.]]> http://www.dslreports.com/forum/remark,13392833 Thu, 12 May 2005 16:52:09 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13392636 Authority :

said by kbfjohn

:

I just got my confirmation letter explaining my new rate, however, I am puzzled about this statement: "After your 12 months are up, you will be re-rated to the standard montly price of $39.95 per month for SBC Yahoo! DSL Starter or $49.95 per month for SBC Yahoo! DSL Express."

I think they're just keeping their options open. When the contract ends the price will be the same or lower or we'll all switch to cable, or fiber, or Wi-Max, or whatever the deal-of-the-day is at that time.]]> http://www.dslreports.com/forum/remark,13392636 Thu, 12 May 2005 16:32:02 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13392555 kbfjohn : I just got my confirmation letter explaining my new rate, however, I am puzzled about this statement: "After your 12 months are up, you will be re-rated to the standard montly price of $39.95 per month for SBC Yahoo! DSL Starter or $49.95 per month for SBC Yahoo! DSL Express."

I have never paid that much. The first time I joined, it was 29.99 a month (I missed out on the 26.95 special by a day), then got the 26.95 month on my renewal date and now I am at the 19.95 a month plan after getting some great advice on this thread. Is this their standard pricing to show off their specials more? Or am I screwed again next year when I renew just because my I am now a May renewal subscriber (before I was Feb)?]]> http://www.dslreports.com/forum/remark,13392555 Thu, 12 May 2005 16:23:23 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13392024 AlphaOne :

said by sanjokidd

:

Back in 2000 I would have never thought the price could ever come down to $19.99!

Back in 2000, we're paying $19.99 for a dial-up!

I was able to recruit another subscriber for this new rate, and I'll be glad to set it all up for them.
--
Somewhere, something incredible is waiting to be known - Carl Sagan]]> http://www.dslreports.com/forum/remark,13392024 Thu, 12 May 2005 15:17:50 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13391253 sanjokidd : I called last week and got the rate on my first try! They said I will be glad to give you the lower rate. She put me on hold and when she came back confirm that the new rate would go in effect next pay cycle! $19.95!!! WOW!
Back in 2000 I would have never thought the price could ever come down to $19.99!]]> http://www.dslreports.com/forum/remark,13391253 Thu, 12 May 2005 13:33:46 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13373681 Authority :

said by kbfjohn

:

Referral program? Surely you jest.

I kid you not! I think they pay $20 credit per sign up. I'm on my Blackberry right now so I can't give you a link but poke around and you'll find it.]]> http://www.dslreports.com/forum/remark,13373681 Tue, 10 May 2005 11:13:06 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13372171 kbfjohn : Referral program? Surely you jest.]]> http://www.dslreports.com/forum/remark,13372171 Tue, 10 May 2005 04:27:47 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13371431 Authority :

said by kbfjohn

:

I called the DSL retention center and explain the situation and how I brought in three new customers in the last two months who are enjoying 19.95 price

I hope you had signed up for their referal program?]]> http://www.dslreports.com/forum/remark,13371431 Tue, 10 May 2005 00:27:36 EDT Success! http://www.dslreports.com/forum/remark,13366811 anticowboy : Another # to call: 888-884-2375

Spoke with a very nice woman who granted me the 29.99 rate for the PRO package after some haggling. She first told me that this rate was only available to existing customers *IF they also had the "All Distance" package, which I had. But then I told her I was going to be dropping the All Distance package soon so what would the rate change to? (I did not tell her it was because I am going to be using SunRocket VoIP) She said if I dropped the All Distance package, then if my account was audited, they would rerate me to the monthly rate of 59.99. I argued with her that this is unnacceptable since I am renewing a 1 year contract I do not want to be billed a month to month rate. I was very nice and told her that I did not mind keeping my 36.99 rate if I could drop All Distance. She then put me on hold to speak with her supervisor.

A few minutes later she told me she had authorization to give me the 29.99 regardless of whether I had All Distance or not. She said she made a note on my account including her supervisor's phone# that the 29.99 rate will be provided without All Distance. She then offered to remove the All Distance now, and I agreed.

So now I have a basic phone service with 29.99 Pro dsl package and Sunrocket VoIP service for 15.00 with 2 phone numbers and the full compliment of features = a full top of the line communications package for under $60 including taxes, etc. not bad. ;) Cut $40 off my monthly bills.]]> http://www.dslreports.com/forum/remark,13366811 Mon, 09 May 2005 14:18:22 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13358455 holmantp :

said by Postal

said by holmantp

said by tonydi

:

The number he used is 800-579-7861. It was actually posted by another forum member in the "Rumor..." thread before Tim came up with it on his own.

Hi, Sorry for taking so long to answer your reply to my post. Glad to see you were able to get the lower price.

But no, I wasn't replying to your question.

I made my post because I was still getting IM requests for the number.

(Added EDIT: Just checked again, and there is another IM requesting the number}

As you can see I wasn't able to check in until today, so any IMs I had would have gone unanswered.
--
Tim]]> http://www.dslreports.com/forum/remark,13358455 Sun, 08 May 2005 10:34:18 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13354104 UtterNewbie : Another datapoint: Just (2:20pm PDT Saturday) got off the phone with DSL Retention (I used the 800-579-7861 number, immediately asking to be transferred to Retention.)

First rep I got was insistent that since I was not a new subscriber there was no way to get the $19.95 rate without a LD package. She further insisted that she hadn't heard of anyone getting it.

I asked if I could speak with a supervisor. After about a minute on hold, the Supervisor came on, politely identified herself and said "May I ask you a question?" I said sure. She said, as if reading from a script, "If you do not get a rate reduction, are you considering dropping your DSL service?" Well, in truth it's too much of a hassle to save $90, so I replied, "Um, yes, I'm considering it. Uh, I have this brochure from Adelphia that says -- "

With that, she cut me off and apologized for the delay, saying she would be happy to tell the rep to give me the lower rate. She apologized again and transferred me back to the original rep, who gave me the lower rate for a year.]]> http://www.dslreports.com/forum/remark,13354104 Sat, 07 May 2005 17:31:00 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13353441 elvey : I have a static IP from when that's all they offered. I still got the 26.95 rate when that was the best offered.
I'll get this rate too, eventually.
They initially wouldn't give it to me so I complained to the CPUC.
»www.cpuc.ca.gov/static/forms/complaint.htm
That's what worked for me last time.
CPUC regulations prohibit discrimination, including that between new and extant customers.]]> http://www.dslreports.com/forum/remark,13353441 Sat, 07 May 2005 15:28:31 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13347291 kbfjohn : Just the 19.95 price. Thanks all for the number. Their regular billing folks had me jumping hoops and asking if I was going to quit the service, but I was afraid that if I did say it, they would and I would have to pay the $200 fee. He did say I could quit and rejoin and I told him how illogical his statement was since I was trying to save money.

I called the DSL retention center and explain the situation and how I brought in three new customers in the last two months who are enjoying 19.95 price and I am still paying 26.95 and how it was irking me. Well, she was very nice, put me on hold and then told me that she would give me the 19.95 price. Hoody hoo.]]> http://www.dslreports.com/forum/remark,13347291 Fri, 06 May 2005 17:37:19 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13340379 doctrine_lin : I just got the Adsl 1.5M/384 for my store.
its quite cheap.
others are all too expensive.]]> http://www.dslreports.com/forum/remark,13340379 Thu, 05 May 2005 20:36:33 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13339885 Logan 5 : Contrast that with an SDSL 1.5/1.5 T1 at between $250-$400 per month and that's a lot of savings!!

Do you get a Contract and a SLA? what uptime % do they guarantee?]]> http://www.dslreports.com/forum/remark,13339885 Thu, 05 May 2005 19:35:31 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13339863 doctrine_lin : just checked sbc website,
the lowest dsl service for business is $26.95....
and thats the one i am using....^_^]]> http://www.dslreports.com/forum/remark,13339863 Thu, 05 May 2005 19:32:36 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13339674 Logan 5 :

said by doctrine_lin

:

Just called,
they told me thats for residential account only!
My store has a dsl service 1.5M/384K,
and I am paying 26.95, they are not able to change mine to the 19.99 rate....that sucked!

Business for only $26.95?? I'd count your lucky stars if I were you to be getting business class service for the 'average' residential price.

You could be paying a whole lot more most other places then what you are for your current service.]]> http://www.dslreports.com/forum/remark,13339674 Thu, 05 May 2005 19:11:42 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13339467 doctrine_lin : Just called,
they told me thats for residential account only!
My store has a dsl service 1.5M/384K,
and I am paying 26.95, they are not able to change mine to the 19.99 rate....that sucked!]]> http://www.dslreports.com/forum/remark,13339467 Thu, 05 May 2005 18:48:34 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13338588 Logan 5 : Maybe you should read through what you skipped, because if you do, you'll see that the majority of posters who correctly followed the instructions (see below) did indeed rerate their service down to the $19.95 month by calling 800-579-7861 and asking for the Customer Retention Department.

Sounds like a good time to do this myself.

said by Authority :
Only the customer retention people are authorized to change the rate, not the first level customer service people. They don't automatically change your rate, you have to say something like "I was thinking of canceling my contract" or "I want to renew at the lower rate of $19.95 you're advertising". From what I was told this is wide oepn, they're not giving people a hard time, though if they get a flood of calls (as they should) that might change.

]]> http://www.dslreports.com/forum/remark,13338588 Thu, 05 May 2005 16:54:03 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13338002 GilbertMark : Sorry, I'm not going to bother reading through all 4 pages of this thread. This $19.95 plan is for NEW customers ONLY. Not existing customers. Maybe this was mentioned early, now it has been mentioned again.]]> http://www.dslreports.com/forum/remark,13338002 Thu, 05 May 2005 15:41:57 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13332534 Postal :

said by holmantp

said by tonydi

:

The number he used is 800-579-7861. It was actually posted by another forum member in the "Rumor..." thread before Tim came up with it on his own.

If you're addressing me... yes, I saw that number. But when I called it on Saturday 4/30 (which was the day iamvince said he called) I got a recording telling me to call back on Monday.

That's why I posted asking what number he called to speak with somebody on a Saturday.

FYI, I called back yesterday and renewed at the $19.95 price.
--
Next time you wave at me, use ALL your fingers.]]> http://www.dslreports.com/forum/remark,13332534 Wed, 04 May 2005 22:02:26 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13325030 holmantp :

said by tonydi

:

The number he used is 800-579-7861. It was actually posted by another forum member in the "Rumor..." thread before Tim came up with it on his own.

I don't want to seem like I am no longer honoring what I wrote back on 3-25-2005, about if you want the number IM me, and I'll send it to you.

But on the same page, tonydi, gave you the number in his post.

Please READ what is ALREADY posted, and just maybe you will save yourself some time.

So, as of this posting, I will no longer send the number via IM to those who ask for it. IT"S ALREADY POSTED!!!!
And re-quoted above.
--
Tim]]> http://www.dslreports.com/forum/remark,13325030 Tue, 03 May 2005 23:37:17 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13299910 Postal : What number did you call to get ahold of somebody on a Saturday?
--
Next time you wave at me, use ALL your fingers.]]> http://www.dslreports.com/forum/remark,13299910 Sat, 30 Apr 2005 20:13:31 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13299177 anon : Just got the new rate of $19.95 today as of 4/30 extremely easy. The CS in the Customer Retention agreed right away the moment I asked for the new rate. She said that it would go into effect starting 5/09, so that makes it 10 days or so. I was paying $26.95 prior. Thank you all. You guys are great.]]> http://www.dslreports.com/forum/remark,13299177 Sat, 30 Apr 2005 18:13:05 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13269658 John C : I have no LD plan with SBC and signed up for the $19.95 plan no problem. I have the very basic phone service with SBC.

I have to say, minus the 15% for TCP/IP overhead, I am achieving the Max. speed for the $19.95 plan. Very pleased here. Achieving 160kbs transfer rate.]]> http://www.dslreports.com/forum/remark,13269658 Wed, 27 Apr 2005 00:29:48 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13236747 mxyztplk : I just got re-rated at $19.95 (with a one-year commitment).

I called 800-579-7861, and asked to be transferred to customer retention, which they did.

I referred to the $19.95/month offer, stated that I had seen existing customers being offered in online postings, and asked to be switched to that rate. The customer retention rep said he could do that, evidently did data entry for 3 minutes or so, gave me an order confirmation number, and that was that. (I am currently paying $26.95 for DSL.)

Note that I do have an unlimited long-distance plan with SBC, but I do not have the all-distance plan.

Note also that I first made an earlier call in which I tried to get it through the normal CSR. The CSR said that I would only be eligible for the $29.95 speed upgrade offer, not the $19.95 rerating. I then asked to be switched to customer retention, and the rep said the same thing. I then asked to speak to a manager, but her manager was not available and would need to call me back. I said to do so. (Later, after I had gotten the $19.95 rate by calling back in, as explained above, the retention rep called back and said that her manager told her to offer me the $19.95 rate. I told her that I had already gotten it in the meantime, through another retention rep.)

All of this only took about 10-15 minutes, including both of my calls and the call-back from the manager.

I guess this is SBC's equivalent of the mail-in rebate. Jump through a few hoops, and you get your reward.]]> http://www.dslreports.com/forum/remark,13236747 Fri, 22 Apr 2005 19:26:15 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13226367 martyp : Well just got off the phone here 12.01pm on 4-21 and they gave me the renew of the pro at $29.99 . If you folks want to retry its on the sbc web site, But by just my reading its just the pro plan they will let you rent the lower price ]]> http://www.dslreports.com/forum/remark,13226367 Thu, 21 Apr 2005 15:02:51 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13212851 holmantp : Post in the SBC Direct forum. Make a Pre-Qual request.
--
Tim]]> http://www.dslreports.com/forum/remark,13212851 Tue, 19 Apr 2005 21:47:51 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13197415 stainedblue : I was thinking of calling and upgrading to the Peo package but I think I might be far enough to where I'm not going to get much better then the 1.5(~1200kbs real workd) down I already have. Is there anyway I can check this out?]]> http://www.dslreports.com/forum/remark,13197415 Mon, 18 Apr 2005 02:09:38 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13196371 Authority :

said by garyvand

:

I noticed in today's Best Buy ad that you can get Adelphia for $26.95 per month for six months

12 months is what I'm hearing in LA!]]> http://www.dslreports.com/forum/remark,13196371 Sun, 17 Apr 2005 23:01:11 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13195513 garyvand :

said by johnpmid

:

I noticed in today's Best Buy ad that you can get Adelphia for $26.95 per month for six months:

»bestbuy.dailyshopper.com/index.a···d=295235

I couldn't read the fine print. But what's the point in going for a low introductory price if they'll double the rate after six months? Unlike SBC DSL, with cable you'll never get to renew at the promotional price.]]> http://www.dslreports.com/forum/remark,13195513 Sun, 17 Apr 2005 21:07:16 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13195226 johnpmid : I noticed in today's Best Buy ad that you can get Adelphia for $26.95 per month for six months:

»bestbuy.dailyshopper.com/index.a···d=295235]]> http://www.dslreports.com/forum/remark,13195226 Sun, 17 Apr 2005 20:30:27 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13183635 Authority :

said by shutrbug

:

I'm starting to wonder if Comcast is the better deal after all though....

I heard here in LA Adelphia is matching SBC, which if it's true is a great deal.]]> http://www.dslreports.com/forum/remark,13183635 Sat, 16 Apr 2005 02:06:28 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13183557 shutrbug : Took me two calls over an hour and 15 minute period to get switched. The first retention CSR was more than happy to cancel my DSL service. I hung up and finally got another one who understood the logic of how at $26.95 + $20 landline + $16 Sunrocket VoIP was more expensive than $20 Comcast + $16 Sunrocket (first six months anyway). She switched me to the $20 plan no problem. I'm starting to wonder if Comcast is the better deal after all though....]]> http://www.dslreports.com/forum/remark,13183557 Sat, 16 Apr 2005 01:45:08 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13178370 anon : Still working as of April 13 2005 for me. I called and asked about canceling and signing up as a new customer and the phone support person said I didn't need to cancel, just mention it and I could get the new, lower ($19.95/month) rate for regular DSL. I also told the technician in my lab and he also called up and got the lower rate. Just to be clear, the only other service I have from SBC is my local residential phone service, no long distance or anything else beside DSL and local phone.]]> http://www.dslreports.com/forum/remark,13178370 Fri, 15 Apr 2005 13:43:03 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13170523 st4t1c : I've heard they forget to take away your static ip of 7 years after you downgrade to dynamic pro $30 a month.

So, I've heard, ahahah.
;)

Just remember to never call in for tech support again.]]> http://www.dslreports.com/forum/remark,13170523 Thu, 14 Apr 2005 15:57:18 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13164621 Authority :

said by sky_guy

:

Tried to get re-rated to $19.95 and was denied. Have the basic 26.95 384k service. CS rep said no, you can't; I asked for retention. Retention said they can't offer me a rate lower than $26.95.

I called today to double check and was told otherwise. I guess it's just a matter of getting a rep with a clue... so hang up and try again. It's definately their policy to honor the rate change.]]> http://www.dslreports.com/forum/remark,13164621 Wed, 13 Apr 2005 22:09:26 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13164176 sky_guy : Tried to get re-rated to $19.95 and was denied. Have the basic 26.95 384k service. CS rep said no, you can't; I asked for retention. Retention said they can't offer me a rate lower than $26.95.

I have until April 30 to decide to leave SBC or renew at $26.95. Hmmm... might have to leave -- SureWest is offering $19.95 for 4 months of 10 Mbps service.

I wonder if SBC realizes that if I leave they lose me as a DSL customer and as a landline customer (2 POTS) if I go to SureWest.]]> http://www.dslreports.com/forum/remark,13164176 Wed, 13 Apr 2005 21:18:47 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13132695 itsonlydsl : 'they are liars' hmmm, don't think so.
but we have a good inkling of what you are.

making threats to get your way.
sounds like something a bully would do. ]]> http://www.dslreports.com/forum/remark,13132695 Sun, 10 Apr 2005 00:44:40 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13124394 Authority :

said by AzNBoI04k

:

i tried calling to get my plan re-rated to $19.99 but they say i can't.

They are liars. Call and say "I'm thinking about CANCELING and switching to cable unless I can geta better deal"]]> http://www.dslreports.com/forum/remark,13124394 Fri, 08 Apr 2005 21:52:43 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13119751 AzNBoI04k : i tried calling to get my plan re-rated to $19.99 but they say i can't. then i tried upgrading to pro but i can't believe i am too far away! man, life sucks!]]> http://www.dslreports.com/forum/remark,13119751 Fri, 08 Apr 2005 11:59:03 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13116750 dabum8u : humm...cs said i could only rerate to the $29.99 plan when I tried to rerate to $19.99 the other day...

from sbc site
*$19.95 promotional pricing available for new SBC Yahoo! DSL residential customers who purchase the DSL Express service.

*$29.99 promotional pricing available for new or current SBC Yahoo! DSL residential customers who purchases the DSL Pro service.]]> http://www.dslreports.com/forum/remark,13116750 Fri, 08 Apr 2005 00:11:44 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13112916 tonydi : My understanding is that the promo was extended and June 30th has been mentioned as the new expiration date.]]> http://www.dslreports.com/forum/remark,13112916 Thu, 07 Apr 2005 16:58:26 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13111557 Boricua65 :

said by graffixx

:

I called this Tuesday (4/5/05) and spoke to the csr in retention and was able to get my plan rerated from $26.95 to $19.95 w/ a 1-yr contract.

Hmmm, that's interesting. The offer originally offered was to expire March 31st.]]> http://www.dslreports.com/forum/remark,13111557 Thu, 07 Apr 2005 13:37:58 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13111417 graffixx : I called this Tuesday (4/5/05) and spoke to the csr in retention and was able to get my plan rerated from $26.95 to $19.95 w/ a 1-yr contract.]]> http://www.dslreports.com/forum/remark,13111417 Thu, 07 Apr 2005 13:20:34 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13105768 dabum8u : just got rerated to the pro plan, $29.99 a month. The $19.99 plan is just for new customers now. The extra $3 is worth the extra speed :D]]> http://www.dslreports.com/forum/remark,13105768 Wed, 06 Apr 2005 19:46:17 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13104521 anon : just re-rated at 19.95 through the retention dept. the normal csr couldn't do anything.

seems like you have to specifically mention you want to be re-rated at 19.95 or the retention csr will only offer a somewhat lower price than what you are currently paying.]]> http://www.dslreports.com/forum/remark,13104521 Wed, 06 Apr 2005 17:00:12 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13069026 DukeOfURL01 : you probably didn't specifically ask to be transferred to the "customer retention" department. Which was mentioned many times earlier in this thread as necessary for this to work.]]> http://www.dslreports.com/forum/remark,13069026 Sat, 02 Apr 2005 04:55:46 EDT Re: damn http://www.dslreports.com/forum/remark,13067882 garyvand :

said by emixnem

:

damn did i missed this offer?

Maybe not. The promotional prices are still shown on the website, with no expiration date:
»www02.sbc.com/DSL_new/content_ne···,00.html]]> http://www.dslreports.com/forum/remark,13067882 Fri, 01 Apr 2005 23:53:53 EDT Re: damn http://www.dslreports.com/forum/remark,13066833 TOTC : i think so.. it ended @ 3/31]]> http://www.dslreports.com/forum/remark,13066833 Fri, 01 Apr 2005 21:26:12 EDT damn http://www.dslreports.com/forum/remark,13066746 emixnem : damn did i missed this offer?]]> http://www.dslreports.com/forum/remark,13066746 Fri, 01 Apr 2005 21:12:48 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13049208 holmantp :

said by drsauced:

Nope, I don't use the software, I've got a NAT firewall between me and the great unwashed.

Glad to hear your to move into a faster lane on this information super highway.

As a word of caution, when I first got DSL it was 1.5m/384 and my SMC router worked fine, when I move up to 3M speeds it was only letting me get around 1.8M and was locking up. I compared it with using the SMC router vrs WXP direct. Was losing almost 40%.

Bought a newer router and now get within 5% between using the router and straight WXP.

I need the router as I have more the one computer online.

Good luck with your switch over.
--
Tim]]> http://www.dslreports.com/forum/remark,13049208 Wed, 30 Mar 2005 23:14:02 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13047324 TOTC : rofl @ 0.. I gave my guy a 5/5 and 'Very Pleased'. Got my re-rate on the first try.
--
My name is the one they call and I approve this message.]]> http://www.dslreports.com/forum/remark,13047324 Wed, 30 Mar 2005 19:39:54 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13047167 rrf : Just called that 800 number. Re-rated my Pro to 29.99 with no hassles. A lot more pleasant experience than the last week when I called the first tier CSR and refused to re-rate the Pro plan from 39.99. I gave them a rating of 1 as a result. The next day I get a call from SBC asking why I gave them a 1 rating. I told them why but still they refused to rerate the plan. So I told them I would like to change my rating to a zero instead. The CSR hung up. ;)]]> http://www.dslreports.com/forum/remark,13047167 Wed, 30 Mar 2005 19:21:57 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13046256 TOTC : Thanks called just right now, took like 6 minutes for someone to answer. Gave them my info and he said he could do it for me. Took 2 more minutes and it was done.
29.99 for 12 more months :D
--
My name is the one they call and I approve this message.]]> http://www.dslreports.com/forum/remark,13046256 Wed, 30 Mar 2005 17:48:30 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13044990 Al1776 : =============
I asked for the Retention number and was given 714-339-7529, after about 5 mins. I reached a nice person who was able to help me get the 29:99 rate.

I then asked if there was a toll free number,she gave me the 800-579-7861
=============

Just got off the phone (from above number) with a very good CSR in San Diego (named Joan) who was able to give me the 3 mb rate for 4 cents more than I pay now (29.95 ----> 29.99). No hassle, very polite, knew her stuff, etc. I asked her about DSL Retention and she said they ususally handle cancellations and that the number I called is the main DSL "headquarters" for SBC/PacBell.

This is a perfect case of having USA English speaking people who have been with the company for a while (she's been there 4 years) who know what they are doing. Renewing was easy and pleasant... they way it should be.

Al C.]]> http://www.dslreports.com/forum/remark,13044990 Wed, 30 Mar 2005 15:21:28 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13044427 anon : Hey, thanks for the reply. The Nice Mr. Guy at SBC said that the Alcatel 1000 I've got will work fine for the 3m speed, and the line was fine, so no worries there. He did admit he wasn't "the most technically inclined..."

So, I took the deal. My static IP goes Dodo in 4 days. Snif.

Nope, I don't use the software, I've got a NAT firewall between me and the great unwashed. I was trying to remember how long it's been... I had a brand spankin' new P2-400 to hook it up to... my God, 7 years? :o]]> http://www.dslreports.com/forum/remark,13044427 Wed, 30 Mar 2005 14:10:27 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13042462 holmantp :

said by drsauced:

Suggestions? Am I overly attatched to my IP?

Do you use any software that requires the static IP address? That's what it comes down to. If you don't, then upgrading your speed while downgrading the cost would seem the best thing to do.

BUT!!!! you may also have a different type of connection that will require a new/replacement modem.
Does your computer support PPPoE?

How long have you had this static IP?

You may need to reg. on the site, then make a request in the SBC Direct forum for a PreQual to see if you line will support 3M and if it will require any changes in equipment to work.

Either way, good luck.
--
Tim]]> http://www.dslreports.com/forum/remark,13042462 Wed, 30 Mar 2005 10:07:38 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13041140 anon : I'm one of the strange few who are paying $50 for regular 1.5/384, but I've also got a static IP. It's been rock solid. So I kinda forgot about it. I called the nice SBC people, they were very helpful I gotta say, but should I dump the static IP and get the pro package?

It's twice as fast, almost half the cost, but I lose my coveted class C IP. There weren't any Grandfather deals of any kind for my type of package, so I wasn't able to get the re-rate deal.

Suggestions? Am I overly attatched to my IP?]]> http://www.dslreports.com/forum/remark,13041140 Wed, 30 Mar 2005 03:26:32 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13040712 anon : Called the 800 number in this post and asked for the 19.95. CSR said I needed the All Distance package. I said I don't think so - please connect me to DSL Retention. She wondered where I heard of DSL retention and asked if I was an employee (which I am not), or was I thinking of cancelling. I said I was thinking about it. She then connected me to Retention and repeated my request for 19.95. The Retention CSR said no problem, she would take care of it right now. Just make sure they don't jack you around - ask for DSL Retention.]]> http://www.dslreports.com/forum/remark,13040712 Wed, 30 Mar 2005 01:23:32 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13037699 vanman2 : Thanks to both of you (tonydi & holmantp)for your help .I have the pro plan since april '04 @$39.95/month and am now about to call get it for $29.95. you guys and guys like you guys make this site an awesome resource !]]> http://www.dslreports.com/forum/remark,13037699 Tue, 29 Mar 2005 20:16:35 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13035731 holmantp :

said by vanman2

:

explain where/how YOU got it?

thanks,Van

Hi Van, I called the normal number and reached a CSR, who also had to ask someone else, and still said I wasn't able to change the monthly cost.

I asked for the Retention number and was given 714-339-7529, after about 5 mins. I reached a nice person who was able to help me get the 29:99 rate.

I then asked if there was a toll free number,she gave me the 800-579-7861 (it's out of the bag now :D). She asked what number I used and sounded a bit surprised that it worked. She told me to use the number she gave me.

And it seems a few of you have made good use of the number. So the few cents it cost me for the long distance call was well worth it.

Hope all that want to are able to re-rated.
--
Tim]]> http://www.dslreports.com/forum/remark,13035731 Tue, 29 Mar 2005 16:45:17 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13035162 tonydi : The number he used is 800-579-7861. It was actually posted by another forum member in the "Rumor..." thread before Tim came up with it on his own. ]]> http://www.dslreports.com/forum/remark,13035162 Tue, 29 Mar 2005 15:40:26 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13034676 vanman2 : Hey Tim, for those of us who don't IM but are good loyal longtime SBC customers could you just post the number and/or explain where/how YOU got it?

thanks,Van]]> http://www.dslreports.com/forum/remark,13034676 Tue, 29 Mar 2005 14:38:58 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13034449 Authority :

said by lemonade

:

i am having the 1.5Mbps plan and paying $26.95 under a year contract right now

They lied - call back. They will give you the new rate if you renew the contract.]]> http://www.dslreports.com/forum/remark,13034449 Tue, 29 Mar 2005 14:09:21 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13034403 lemonade : i am having the 1.5Mbps plan and paying $26.95 under a year contract right now, just called SBC to see if they can re-rate my plan to $19.95 . the customer representitive said he could only upgrade my speed to 1.5-3.0 Mbps but can't lower my monthly rate ... i thought the re-rate is available to all customer even to those under a year contract....]]> http://www.dslreports.com/forum/remark,13034403 Tue, 29 Mar 2005 14:03:18 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13032645 vienge : Couldn't get the rerate because I'm on the now dead Expert+ package which gives me 1.5-6.0/384-512 and I'd rather have that than the Pro. Ah well.]]> http://www.dslreports.com/forum/remark,13032645 Tue, 29 Mar 2005 10:19:15 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13031328 EnTRANCEd : the same SBC site that i use to pay my bills online. i just clicked on my services.

www.sbc.com]]> http://www.dslreports.com/forum/remark,13031328 Tue, 29 Mar 2005 03:03:12 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13028877 holmantp : I cam across the same info, but see the upload speed isn't what we have now.

I believe on the same page, it that info might not be current.
--
Tim]]> http://www.dslreports.com/forum/remark,13028877 Mon, 28 Mar 2005 20:59:03 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13028195 glc650 :

said by EnTRANCEd

:

i was checking my services on the SBC site and this surprised me.

Downstream Speed: 1.5 Mbps - 4.0 Mbps
Upstream Speed: 384 Kbps

i don't remember hearing anything from them about changing my rates any. i have the Pro plan and i thought the advertised speeds were:

Download Speed: 1.5-3.0Mbps
Upstream Speed: 384-512Kbps

Where on the SBC site?]]> http://www.dslreports.com/forum/remark,13028195 Mon, 28 Mar 2005 19:38:25 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13027885 EnTRANCEd : i was checking my services on the SBC site and this surprised me.

Downstream Speed: 1.5 Mbps - 4.0 Mbps
Upstream Speed: 384 Kbps

i don't remember hearing anything from them about changing my rates any. i have the Pro plan and i thought the advertised speeds were:

Download Speed: 1.5-3.0Mbps
Upstream Speed: 384-512Kbps
--
Life is all about ass ... either you are covering it, kicking it, kissing it, or trying to get it]]> http://www.dslreports.com/forum/remark,13027885 Mon, 28 Mar 2005 19:01:49 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13027252 Lordstingray : I finally got re-rated for the Pro plan
for 29.99 today. :D:D

I was about to give up because no-one was
picking up the phone in DSL retention for
20 minutes. I then recalled back and when
I choose "change service" and I figured what
the heck, I'll try if this person will re-rate me,
(without going to DSL retention) To my surprise
this kind person agreed to re-rate me on the spot.

A bit OT: When the person was updating my account
we started chatting about other services, and the
person mentioned SBC VoIP service to begin early 2006.
Could this part of SBC's FTTN project? ;)]]> http://www.dslreports.com/forum/remark,13027252 Mon, 28 Mar 2005 17:38:01 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13024873 Boricua65 : Already did my re-rate a couple of weeks ago. Just waiting to see the bill at how much of a savings it will be to budget.]]> http://www.dslreports.com/forum/remark,13024873 Mon, 28 Mar 2005 12:55:31 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13022575 Authority : LAST DAYS. Everyone bug your friends and neighbors to jump on this. $19.95?? LESS than AOL dial-up?!?

This is especially something we should get older folks on.]]> http://www.dslreports.com/forum/remark,13022575 Mon, 28 Mar 2005 02:07:03 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13012520 holmantp : Hi, for those that IM'ed me for the number, I just sent you a new IM with a revised number, sorry but I was off by one number.:(
--
Tim]]> http://www.dslreports.com/forum/remark,13012520 Sat, 26 Mar 2005 18:15:24 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13006987 mgullick : I haven't heard of the 19.99 plan but I just called today and got my $29.99 plan changed and got a speed upgrade so I'm still pretty happy. :)
--
Madness takes its toll. Please have exact change.]]> http://www.dslreports.com/forum/remark,13006987 Fri, 25 Mar 2005 22:55:46 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13006640 Authority :

said by holmantp

:

Hi, Yesterday i checked into the lower price for the Pro plan.

I thought about the faster speed, and it's a good deal, but frankly it's not that great a deal to warrant buying more bandwidth than I really need. Latency is the same so it's no better for gaming. The only advantage would be for Bit Torrent. If it were 6000/768 I'd probably do it, but even then it's more than I need.]]> http://www.dslreports.com/forum/remark,13006640 Fri, 25 Mar 2005 22:01:19 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13006621 holmantp : Hi, Yesterday i checked into the lower price for the Pro plan. Called the number the site told me to call. Asked about getting re-rated. The person went and checked something or with someone, but when he returned, was told not possible.

I asked for the Retention number, called it and after about 5 mins reached a person. She re-rated me to the 29.99 price. Was on the 39.99 price.

She also told me to always call that number since I was a active DSL costumer, call for any SBC product or service.

If you want the number pls IM me. AS I am not sure how public the number should be.

Thanks.
--
Tim]]> http://www.dslreports.com/forum/remark,13006621 Fri, 25 Mar 2005 21:57:30 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13005727 Authority :

said by tonydi

said by Authority

:

Anyone besides me made this change?

Yeah, lots of people in this thread...
»Rumor: SBC lowering prices

Ah you're right... oh well it ends soon so good time to kick it out there again. I think a lot of people probably still think a) you need the LD plan or b) that it's only for new customers.]]> http://www.dslreports.com/forum/remark,13005727 Fri, 25 Mar 2005 20:01:30 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13005605 tonydi :

said by Authority

:

Anyone besides me made this change?

Yeah, lots of people in this thread...
»Rumor: SBC lowering prices

;)]]> http://www.dslreports.com/forum/remark,13005605 Fri, 25 Mar 2005 19:44:09 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13005568 Authority : Anyone besides me made this change? I was at the $26.95 plan, so this is savings of over $80 per year. Amazingly some people are still on the $49.95 plan (at this speed tier). Call your parents, call your friends, get everyone on SBC at this killer rate. They're taking a risk that by pricing their service this low that they'll pick up a lot of market share... let's encourage this!]]> http://www.dslreports.com/forum/remark,13005568 Fri, 25 Mar 2005 19:38:08 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13005414 Authority : Only the customer retention people are authorized to change the rate, not the first level customer service people. They don't automatically change your rate, you have to say something like "I was thinking of canceling my contract" or "I want to renew at the lower rate of $19.95 you're advertising". From what I was told this is wide oepn, they're not giving people a hard time, though if they get a flood of calls (as they should) that might change. ]]> http://www.dslreports.com/forum/remark,13005414 Fri, 25 Mar 2005 19:12:29 EDT Re: $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13004740 anon : Hey Brett,

Can you explain what you mean by :

You have to get transfered to "DSL Retention" to get this, you may have to hint that you'll cancel to get transfered to the person that can actually re-rate.

I quite didn't understand all of that. Thanks for the tip.]]> http://www.dslreports.com/forum/remark,13004740 Fri, 25 Mar 2005 17:39:52 EDT $19.95 for *all* customers (no LD plan needed) http://www.dslreports.com/forum/remark,13004278 Authority : Hey kids - just spoke with SBC and got my plan re-rated to the $19.95 plan. They will re-rate any customer, even if you're under contract, to the $19.95 rate but ONLY IF YOU ASK. The long distance product is NOT required to get the $19.95 rate.

This is a total no-brainer and it ends March 31st so call today. Interestingly, new customers can get this rate only by signing up on-line. Existing customers however get it if they ask for it.

UPDATE: You have to get transfered to "DSL Retention" to get this, you may have to hint that you'll cancel to get transfered to the person that can actually re-rate.]]> http://www.dslreports.com/forum/remark,13004278 Fri, 25 Mar 2005 16:34:21 EDT