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<title>Re: ASW Vendors in La-La Land in Security</title>
<link>http://www.dslreports.com/forum/r12666725</link>
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<language>en</language>
<pubDate>Sun, 29 Nov 2009 00:46:36 EDT</pubDate>
<lastBuildDate>Sun, 29 Nov 2009 00:46:36 EDT</lastBuildDate>

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<title>Lavasoft Forum</title>
<link>http://www.dslreports.com/forum/remark,13160406</link>
<description><![CDATA[<A HREF="/useremail/u/1065964"><b>Corrine</b></A> : The link to the Lavasoft Support Forums from <A HREF="http://asap.maddoktor2.com/">ASAP</A> was a "dead link".  Since there is not a Lavasoft support site to list, there was no alternative but to remove the dead link.<br><br>Anyone needing help with Ad-Aware can find assistance at the sites listed in this post:  &raquo;<A HREF="/forum/remark,13116669#13159766">Lavasoft forum off-line?</A><br><br>It is, after all, those who need help that we are concerned with, not the politics or management.<br><SMALL>--<br>Corrine, Administrator Freedomlist; Proud Charter Member ASAP Since 2004 (Alliance of Security Analysis Professionals)</SMALL>]]></description>
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<pubDate>Wed, 13 Apr 2005 14:10:18 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,13159801</link>
<description><![CDATA[<A HREF="/useremail/u/305506"><b>jmorlan</b></A> : Lavasoft just been delisted from the ASAP (Aliance of Security Analysis Professionals):<br><br>&raquo;<A HREF="http://forums.maddoktor2.com/index.php?showtopic=3841" >forums.maddoktor2.com/index.php?&middot;&middot;&middot;pic=3841</A><br><SMALL>--<br><A HREF="http://groups.yahoo.com/group/NewsPlex/">NewsPlex Discussion Group</A></SMALL>]]></description>
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<pubDate>Wed, 13 Apr 2005 12:56:30 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,13155140</link>
<description><![CDATA[<A HREF="/useremail/u/855835"><b>CajunTek</b></A> : Uh.. MSAS doesn't do cookies... (well documented) But none of the rest will clean up after bube.d either... <br><SMALL>--<br>Lost in Texas</SMALL>]]></description>
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<pubDate>Tue, 12 Apr 2005 21:41:19 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,13153910</link>
<description><![CDATA[<A HREF="/useremail/u/894504"><b>eightball009</b></A> : A couple of days ago i heard about what lavasoft did.  So i ran a search and found this thread.  After reading the first 5 pages io decided to run a scan of adaware, spybot, MS and spy sweeper.  I always thought that MS was good.  This changed my mind.  The adaware confirmed it.  Its gone.  MS might not be to far behind.  I let all three scan.  I have no deleted anything as of yet.    I have also noticed google ads coming up in the forums.  Is anyone else getting those?<br><SMALL>--<br>For those who fight for freedom, life has a special flavor the protected will never know</SMALL><div class="borderless"><TABLE WIDTH=95% align=center border=0 CELLPADDING=4"><TR><TD ALIGN=CENTER VALIGN=CENTER BGCOLOR=#000000 nwrap COLSPAN=3 WIDTH=100%><A HREF="/speak/slideshow/13153910?c=806897&ret=L2ZvcnVtL3IxMjY2NjcyNS54bWw%3D"><IMG class="apic" BORDER=0 TITLE="207988 bytes" WIDTH=600 HEIGHT=480 SRC="/r0/download/806897.thumb600~c21d51155274eb87baadd11cf2ce49ca/SP3220050412190758.jpg/thumb.jpg" ALT="Click for full size"></A></TD></TABLE></div>]]></description>
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<pubDate>Tue, 12 Apr 2005 19:16:20 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,13041820</link>
<description><![CDATA[<A HREF="/useremail/u/1162456"><b>fatdcuk</b></A> : {quote]I'm not sure any lesson was learned by CA Pest Patrol<HR></BLOCKQUOTE><br><br>it just goes to show how they treat their customer's like fools.like i said it was obvious they reintroduced WhenU to capitalise from the PR nightmare by Lavasoft to pick up new customer's;).<br>if the lavasoft+WhenU thing had'nt of kicked off then odd's on WhenU would still be delisted by CA pest patrol.<br><br>anyway two more La LA points to make<br><br>CA pest patrol by announcement of their new review policy have rendered themselves open to the distinct possibility of rendering the tool pest patrol totally ineffectual for periods of time.<br><br>if i had purchased pest patrol,i would be hammering down their doors demanding a refund since the software is no longer doing what it was advertised as doing in the first place.<br><br>wtg, D'oh!<br><br>this is with reguards Lavasoft+WhenU debacle<br><br>said by LS-Mike aka Mike Watson of Team Lavasoft<br><br> <BLOCKQUOTE><SMALL>quote:</SMALL><HR> Also (as some have suggested) we have never included legal pressure as a criteria to include or remove content from our data base<HR></BLOCKQUOTE><br><br>ok mike,i hear you but i don't believe you!<br>cough*HOTBAR<br><br>What about DAP,why is that not on your database?<br><br>THE FACT-detections are being reviewed/dropped by ASW vendors as a result of legal action/threatened legal action/anticipated legal action etc]]></description>
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<pubDate>Wed, 30 Mar 2005 08:23:07 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,13037478</link>
<description><![CDATA[<A HREF="/useremail/u/305506"><b>jmorlan</b></A> : <div class="bquote"><SMALL>said by  fatdcuk <A HREF="/useremail/u/1162456"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><br><br>it was noticable how CA pest patrol dropped WhenU around the sametime as Lavasoft but soon back tracked when they saw the mess it was causing Lavasoft and tried to capitalise by suddenly reintroducing the WhenU detections. </DIV>I'm not sure any lesson was learned by CA Pest Patrol.  They just removed Claria from their definitions because of a complaint from Claria. See:<br><br>&raquo;<A HREF="/shownews/61877">Pest Patrol Pulls Claria Detection</A><br><SMALL>--<br><A HREF="http://groups.yahoo.com/group/NewsPlex/">NewsPlex Discussion Group</A></SMALL>]]></description>
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<pubDate>Tue, 29 Mar 2005 19:54:08 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,13037429</link>
<description><![CDATA[<A HREF="/useremail/u/1162456"><b>fatdcuk</b></A> : i absolutely agree with you TeMerc.the mods here at DSL would be doing a diservice to the community as a whole by closing this thread.<br><br>it was noticable how CA pest patrol dropped WhenU around the sametime as Lavasoft but soon back tracked when they saw the mess it was causing Lavasoft and tried to capitalise by suddenly reintroducing the WhenU detections.<br><br>at least they did'nt blame human error(what a crock of **** from Lavasoft,sorry Lavasoft but it took how long to come up with that brainwave,WTG!).<br><br>i don't believe for one moment this was caused by incompetance but more than likely an excecutive decision(as is the case with other more HONEST companies serving this community).<br><br>having said that its been good to see the Lavasoft reps doing the rounds in the community forums(great PR,shuting the barn door after the horse had bolted !).<br><br>yes,the antispyware companies are living in LaLa land,their listening more to their accountants about profit margin's rather than serving their customer's interest's.<br><br>they are forgeting without customers,they're out of business before too long.<br><br>do we want them to go out of business ?<br><br>absolutely not.<br><br>do we want them to stop treating us like fools ?<br><br>absolutely!]]></description>
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<pubDate>Tue, 29 Mar 2005 19:49:01 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,13037189</link>
<description><![CDATA[<A HREF="/useremail/u/827318"><b>Bobby_Peru</b></A> : I believe it was here http://www.dslreports.com/forum/remark,12665642~mode=flat~start=700;iframe=1#12878003 were Mike Woods, as LS-Mike, finally felt compelled to - <div class="bquote"><SMALL>said by LS-Mike:</SMALL><br><br><B>inject the truth</B></DIV>  [Emphasis added] into the maelstrom that LavaSoft's own abysmal behavior directly and foreseably caused.  He also said <div class="bquote"><SMALL>said by LS-Mike:</SMALL><br><br>At no time has there been any collaboration with any vendor who has had, has, or will have an application included in our database. </DIV> Maybe this is just a question of semantics, but, how can you now know for certain what vendor might in the future need detection/removal?  After all, much of this is all about "The Good" suspected of going "Bad". And, <div class="bquote"><SMALL>said by LS-Mike:</SMALL><br><br>It flies in the face of everything we believe in period. Also (as some have suggested) we have never included legal pressure as a criteria to include or remove content from our data base</DIV>Oh, ok.<br><br>But let's not forget this gem <div class="bquote"><SMALL>said by LS-Mike:</SMALL><br><br>What you fail to realize from your limited view </DIV>  The point at which any chance of redeeming any shred of credibility was irrevocably destroyed. <br><br>As L. Reed once sang, "Stick a fork in their ass and turn them over, <B>they&#146;re done</B>".<br><br>I _may_ still include their AdAware in the toolbox, more out of desperation than anything, but would feel very foolish to place any significant trust anymore in the organization, it's products, or what Mike Woods says.<br><br>Of course, Corrine, none of this is attributed to you.<br><SMALL>--<br>**~~<A HREF="/faq/8428">Infected/Hijacked? FAQ</A>~~~<A HREF="/faq/8463">Protect/Secure Your Box/Data FAQ</A>~~~<A HREF="/faq/security">Security Forum FAQs</A>~~**</SMALL>]]></description>
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<pubDate>Tue, 29 Mar 2005 19:23:52 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,13036595</link>
<description><![CDATA[<A HREF="/useremail/u/1065964"><b>Corrine</b></A> : I'm not sure if it was in this thread or another thread on Lavasoft. I've been so many places lately, it could have been a different forum but I don't believe so.  As I recall, Mike was traveling and was not logged in and even got digs for not being registered. (I wondered about that myself and then saw where he subsequently posted and is a premium member.)<br><SMALL>--<br>Corrine, Lavasoft Forum Administrator</SMALL>]]></description>
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<pubDate>Tue, 29 Mar 2005 18:27:17 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,13036529</link>
<description><![CDATA[<A HREF="/useremail/u/795407"><b>SnowyOne</b></A> : <div class="bquote"><SMALL>said by  Corrine <A HREF="/useremail/u/1065964"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><BR><BR>Mike Wood posted someplace here at BBR something to the effect that the new Research staff had removed it according to their interpretation of the TAC but had not received approval from Management to do so, not realizing that was policy.  All of that has been straightened out internally so the new staff is fully aware of internal procedures.<br> </DIV>40 pages into the thread I see the removal of WhenU from the LS definitions being attributed to human error.<br>That seems to contradict the answer from LS-Mike earlier in this thread &raquo;<A HREF="/forum/remark,12879788">Re: ASW Vendors in La-La Land</A><br>Maybe I'm missing something?]]></description>
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<pubDate>Tue, 29 Mar 2005 18:19:50 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,13036319</link>
<description><![CDATA[<A HREF="/useremail/u/1065964"><b>Corrine</b></A> : <div class="bquote"><SMALL>said by  B <A HREF="/useremail/u/229804"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><br><br>Believe it or not this little issue isn't very high on my list of priorities.  ;)<br>[. . .]<br><br>-- B<br> </DIV>Ya coulda' fooled me.  Just kidding.<br><br>Actually WhenU was re-added to the Def File here:  &raquo;<A HREF="http://www.lavasoftsupport.com/index.php?showtopic=60454&view=findpost&p=397589" >www.lavasoftsupport.com/index.ph&middot;&middot;&middot;p=397589</A><br><br>Mike Wood posted someplace here at BBR something to the effect that the new Research staff had removed it according to their interpretation of the TAC but had not received approval from Management to do so, not realizing that was policy.  All of that has been straightened out internally so the new staff is fully aware of internal procedures.<br><br>The good thing that resulted is that the review of the TAC was moved forward six months or so in the schedule and is being built into Build 1.06 which is currently undergoing what I hope is close to the final stages of testing.<br><br>Another good thing that resulted is that I got to meet a lot more people.  Its been a while so I'm not certan if DP asked me to check it out or if I stumbled on this thread while following up on another Ad-Aware issue.  Either way, I'm glad I did. <br><SMALL>--<br>Corrine, Lavasoft Forum Administrator</SMALL>]]></description>
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<pubDate>Tue, 29 Mar 2005 17:57:03 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,13036195</link>
<description><![CDATA[<A HREF="/useremail/u/537492"><b>antiserious</b></A> : <div class="bquote"><SMALL>said by  B <A HREF="/useremail/u/229804"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><br><br> At some point I'd like to see a final verdict on the WhenU situation, if nothing else. B  </DIV> <br>... you're waiting for a straight answer from Lavasoft ? ...<br> <br>... <STRIKE> I'm waiting on a pony I asked Santa for, when I was 8 </STRIKE> ...<br> <br>... I replaced my mobo and went to XP pro last week, didn't even consider re-installing AdAware ... hope your 'patience' pays off ... now to stop following this thread ...<br> <br><SMALL>--<br>... "Nobody's perfect - well, there was this one guy, but we killed Him" ... Christopher Moore, 'Lamb' ...</SMALL>]]></description>
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<pubDate>Tue, 29 Mar 2005 17:44:12 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,13036179</link>
<description><![CDATA[<A HREF="/useremail/u/305506"><b>jmorlan</b></A> : <div class="bquote"><SMALL>said by  B <A HREF="/useremail/u/229804"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><br><br>The last I heard a separate uninstaller was still required, which I personally felt was rather stupid and counterproductive.  If it's been added back to the regular detections OR if it's been deemed non-detectable permanently, then I missed the news.<br><br>-- B </DIV>It's been added back.<br>&raquo;<A HREF="/forum/remark,12875477">Re: ASW Vendors in La-La Land</A><br><SMALL>--<br><A HREF="http://groups.yahoo.com/group/NewsPlex/">NewsPlex Discussion Group</A></SMALL>]]></description>
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<pubDate>Tue, 29 Mar 2005 17:42:18 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,13035166</link>
<description><![CDATA[<A HREF="/useremail/u/937383"><b>TeMerc</b></A> : Its my opinion this topic should remain open if for no other reason than to perhaps other vendors on how <I>not</I> to remove definitions from their database, not to mention, how <I>not</I> to reply\answer the many questions which were not properly nor timely answered.<br><br>This is PR 101 lesson at the very least, lets hope other vendors(such as PP in this thread) &raquo;<A HREF="/forum/remark,13028621)will">Pest Patrol: Claria Temporarily Removed</A> see what good it does to serve their customers, be they people who use the free product or not.<br><br>Lets face it, if I was thinking of purchasing AAW SE, and stumbled upon thisd thread, I would opt not to botherbased on the type of feedback which has gone on here.<br><br>And I won't even bother getting into the way threads disappear and are closed, thats been talked about enough.<br><SMALL>--<br>Remember............You can NEVER be OVERPROTECTED!!&raquo;<A HREF="http://temerc.com/" >temerc.com/</A></SMALL>]]></description>
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<pubDate>Tue, 29 Mar 2005 15:40:43 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,13035159</link>
<description><![CDATA[<A HREF="/useremail/u/229804"><b>B</b></A> : <br>If so I might have missed it.  Believe it or not this little issue isn't very high on my list of priorities.  ;)<br><br>The last I heard a separate uninstaller was still required, which I personally felt was rather stupid and counterproductive.  If it's been added back to the regular detections OR if it's been deemed non-detectable permanently, then I missed the news.<br><br>-- B<br><SMALL>--<br>In a realm outside causality and function</SMALL>]]></description>
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<pubDate>Tue, 29 Mar 2005 15:40:13 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,13034227</link>
<description><![CDATA[<A HREF="/useremail/u/1065964"><b>Corrine</b></A> : Its ok by me to leave the thread going.  I'll provide what ever input that I can if it helps.<br><br>@B -- Final verdict?  I thought all that had been explained someplace or another here by Mike.   <br><SMALL>--<br>Corrine, Lavasoft Forum Administrator</SMALL>]]></description>
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<pubDate>Tue, 29 Mar 2005 13:43:55 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,13034090</link>
<description><![CDATA[<A HREF="/useremail/u/700156"><b>Bink63</b></A> : <div class="bquote"><SMALL>said by  Corrine <A HREF="/useremail/u/1065964"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><br><br>You have a point B.  The thread has long since passed anywhere near the original topic. Perhaps the Forum Moderator should take control. <br><br>Regards<br> </DIV>:uhh:<br><br>The thread seems to be doing just fine, as is.<br><br>Thanks for the updates!<br><br><SMALL>Thanks for the reminder as to why I don't post in the LS forums!!!</SMALL><br><SMALL>--<br>Just my .02alt0162 worth!<BR><A HREF="http://www.legacypcs.com">Legacy Consulting</A></SMALL>]]></description>
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<pubDate>Tue, 29 Mar 2005 13:27:33 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,13033977</link>
<description><![CDATA[<A HREF="/useremail/u/229804"><b>B</b></A> : <br>Nah, I would NOT want to see it locked either.<br><br>At some point I'd like to see a final verdict on the WhenU situation, if nothing else.<br><br>-- B<br><SMALL>--<br>In a realm outside causality and function</SMALL>]]></description>
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<pubDate>Tue, 29 Mar 2005 13:17:48 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,13033923</link>
<description><![CDATA[<A HREF="/useremail/u/1065964"><b>Corrine</b></A> : You have a point B.  The thread has long since passed anywhere near the original topic. Perhaps the Forum Moderator should take control. <br><br>Regards<br><SMALL>--<br>Corrine, Lavasoft Forum Administrator</SMALL>]]></description>
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<pubDate>Tue, 29 Mar 2005 13:12:22 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,13033714</link>
<description><![CDATA[<A HREF="/useremail/u/229804"><b>B</b></A> : <br>Hey Corrine, just a hint.  This thread's been quietly passing into the shadows, revived now and then mostly by anonymous posters.<br><br>In other words, leave it alone and it will probably go away.  And that will probably make Lavasoft happier. ;)<br><br>Thanks for your forthright (and persevering) efforts.<br><br>-- B<br><SMALL>--<br>In a realm outside causality and function</SMALL>]]></description>
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<pubDate>Tue, 29 Mar 2005 12:47:41 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,13033687</link>
<description><![CDATA[<A HREF="/useremail/u/461572"><b>MarkAW</b></A> : Disregard old news.]]></description>
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<pubDate>Tue, 29 Mar 2005 12:45:00 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,13033499</link>
<description><![CDATA[<A HREF="/useremail/u/1065964"><b>Corrine</b></A> : Forum changes are continuing.  As I understand it, these changes are all tied in with plans established months ago -- plans which include a help center for Plus and Pro customers and a new Research Portal that has been in the works.<br><br>Specifically regarding the Suggestions & Bug Reports Forum, the intent of that forum is not to be a complaint forum, but rather as it is labeled:  "For offering and/or discussing suggestions or reporting bugs for the Lavasoft product family."  Build 1.06 is moving along, thus I would think that at this point, further suggestions for the software are not being considered by Development.  Before SE was released, the Suggestions forum was removed then too.  Then too, as I recall, the description of the new Research Portal was that it will allow for feedback of the nature you appear to be referring to.<br><br>I don't know how it will all be in final form because I don't have access to that information.  I guess we'll all have to wait and see.<br><SMALL>--<br>Corrine, Lavasoft Forum Administrator</SMALL>]]></description>
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<pubDate>Tue, 29 Mar 2005 12:22:10 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,13032242</link>
<description><![CDATA[<A HREF="/useremail/u/0"><b>anon</b></A> :  <BLOCKQUOTE><SMALL>quote:</SMALL><HR>The system maintenance has nothing to do with any "upper-level manager reaction", as upper-level management doesn't manage the forums.  Rather, I understand it is a project that IAMSKINZ has had planned for some time <HR></BLOCKQUOTE><br><br>What has happened to the "suggestion and bug reporting" part of the LS forum's ?<br><br>It seems to have dissapeared for good and some home truth's have been swept under the carpet.Copy and paste are wonderful tools for preserving the facts!<br><br> <BLOCKQUOTE><SMALL>quote:</SMALL><HR>Periodically, LS feels it necessary to restructure their support forums. Among other things, it allows them to clean up all those pesky threads that they see as a bother and unworthy of their exalted attention or perhaps throw a bad light on certain subjects. (book burning) <HR></BLOCKQUOTE><br><br>Is this the reason for its removal from use by your customer's ?]]></description>
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<pubDate>Tue, 29 Mar 2005 09:00:01 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,13021536</link>
<description><![CDATA[<A HREF="/useremail/u/817075"><b>Kiwi</b></A> : Huh!]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,13021536</guid>
<pubDate>Sun, 27 Mar 2005 22:43:19 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,13018976</link>
<description><![CDATA[<A HREF="/useremail/u/1065964"><b>Corrine</b></A> : Hi, Brian. The system maintenance has nothing to do with any "upper-level manager reaction", as upper-level management doesn't manage the forums.  :)  Rather, I understand it is a project that IAMSKINZ has had planned for some time and undertook during a Holiday time when people would be spending time with their families.  (Speaking of which, my family is due any minute.)  Regards.  <br><SMALL>--<br>Corrine, Lavasoft Forum Administrator</SMALL>]]></description>
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<pubDate>Sun, 27 Mar 2005 16:14:57 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,13018750</link>
<description><![CDATA[<A HREF="/useremail/u/0"><b>anon</b></A> : Hi, <br>Here is my contribution to this thread:  <br>  <br>1)  Lavasoft Official Press Release on 2/16/05 regarding WhenU:  &raquo;<A HREF="http://www.lavasoft.com/news/press/" >www.lavasoft.com/news/press/</A> (do a "Find..." on "WhenU") [<I>note, this still isn't in any way apologetic.  I apologize if this link has already been posted, but after sifting through 5-6 pages of posts after 2/16/05, I couldn't find it.</I>]<br>2)  Has anyone noticed Lavasoft's support forums (&raquo;<A HREF="http://www.lavasoftsupport.com" >www.lavasoftsupport.com</A>) and searchable TAC DB (&raquo;<A HREF="http://www.lavasoftnews.com/ms/tac_main.htm" >www.lavasoftnews.com/ms/tac_main.htm</A>) have been "taken offline for maintenance"?  It's been like this since 3/26/05 ~ 3/27/05 GMT -5 3:26PM [<I>It's forseeable that some upper-level manager reacted by ordering a complete overhaul of both systems, which for the time being is not a good thing</I>]<br><br>Cheers!<br>-Brian]]></description>
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<pubDate>Sun, 27 Mar 2005 15:34:42 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,13015977</link>
<description><![CDATA[<A HREF="/useremail/u/0"><b>anon</b></A> : Hi Mike,<br><br>Id like to let you know that I was directed to this thread from a development forum I participate in when mention was made of selecting appropriate anti-spyware software.<br><br>I was quite surprised at what I had heard as up until that point the general opinion of your product and company was very high. However as I started to read the thread criticising the events related to the WhenU issue I have to say that my thingking has changed.<br><br>1. The relevance of your company and its product is totally determined by the trust that we show when we rely on your products to defend our machines. That trust has seriously been eroded by this debacle.<br>2. The transparency of your processes for handling this issue leave very much to be desired.  <br>3. The response of yourself and your company has only enhanced my suspicion. A failure to acknoledge a very serious failure as being just that indicates to me that your company will not immediately address such issues in the future. The number of differing explanations and statements makes me think that your company was in spin-control mode and really had no intention of changing their policy if they could avoid doing so.<br>4. Nobody at your firm has fallen on their sword over this incident. At the very least I would expect the resignation of some of your senior executive staff. Either they were incompetent in allowing this to happen or they were complicit in some way and should be removed. Regardless the response from your firm has NOT convinced me that this was a one off event that wont occur again. On the contrary it makes me think that the firm will do exactly the same thing as and when they feel they should like.<br>5. Despite your denials the impression is very strong that WhenU was removed because of a executive level decision that was either motivated by corruption or by fear of lawsuit. The latter is as bad as the former as the law is very clear: companies providing black-lists and software that use blacklists are protected from lawsuits by the companies whose software is blacklisted as long as the black listing company doesnt have public carrier obligations.  Since your software performs a function purely at the request of your clients these companies have no redress, and should fear of a potentially expensive lawsuit be an issue I encourage you to consider what the market response would be if Lavasoft public faught WhenU over this issue. <br><br>Your company needs to ponder these issues long and hard. I suspect that this incident will entirely change your corporate culture or you will go out of business. Suffice it say you have lost at least one paying customer. Me.]]></description>
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<pubDate>Sun, 27 Mar 2005 06:24:50 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,13015920</link>
<description><![CDATA[<A HREF="/useremail/u/779741"><b>Khaine</b></A> : <div class="bquote"><SMALL>said by sm6iley66:</SMALL><BR><BR>that's not bullet proof<br>while that will guide you from most stuff,<br>there are bugs in various versions of IE... that can still get through<br> </DIV>Proxomitron and the right filter set can solve all :)]]></description>
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<pubDate>Sun, 27 Mar 2005 05:50:45 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,13015861</link>
<description><![CDATA[<A HREF="/useremail/u/0"><b>anon</b></A> : <BLOCKQUOTE><I>It was nothing more than a mistake and was corrected as soon as the research team was made aware of it.</I></BLOCKQUOTE><br>You mean made aware by a non-employee?<br>That's very discouraging.<br>When items are removed from the database<br>users should be notified AUTOMATICALLY,<br>not if some employee remembers to do it.<br>THERE HAS TO BE AN AUDIT TRAIL]]></description>
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<pubDate>Sun, 27 Mar 2005 05:16:26 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,13015826</link>
<description><![CDATA[<A HREF="/useremail/u/0"><b>anon</b></A> : that's not bullet proof<br>while that will guide you from most stuff,<br>there are bugs in various versions of IE... that can still get through]]></description>
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<pubDate>Sun, 27 Mar 2005 04:51:00 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,13009544</link>
<description><![CDATA[<A HREF="/useremail/u/333588"><b>Hickerx2</b></A> : <div class="bquote"><SMALL>said by  Suchaknight <A HREF="/useremail/u/699778"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><br><br>Unfortunately, when I run Adaware now and it doesn't find any problems, I don't have the same satisfied feeling that I used to enjoy a few months ago.:(<br> </DIV>For good reason too;)<br>Just move on to something more legitimate. LS has made their choice.<br><SMALL>--<br><B>Kerry for President? Is this Saturday Night Live?</B>....whew!....it was only a bad dream</SMALL>]]></description>
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<pubDate>Sat, 26 Mar 2005 10:37:16 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,13009113</link>
<description><![CDATA[<A HREF="/useremail/u/1162456"><b>fatdcuk</b></A> : the crazy,crazy thing about all of this is,that ASW companies are being scared into dropping detections against known crapware vendors yet they still continue to target legitimate software without a 2nd thought in some case's!<br><br>reference reading<br><br>&raquo;<A HREF="http://www.spywarewarrior.com/viewtopic.php?t=9748" >www.spywarewarrior.com/viewtopic.php?t=9748</A>]]></description>
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<pubDate>Sat, 26 Mar 2005 09:24:15 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,13006608</link>
<description><![CDATA[<A HREF="/useremail/u/699778"><b>Suchaknight</b></A> : Unfortunately, when I run Adaware now and it doesn't find any problems, I don't have the same satisfied feeling that I used to enjoy a few months ago.:(<br><SMALL>--<br>I'm suchaknight, and I approved this post.</SMALL>]]></description>
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<pubDate>Fri, 25 Mar 2005 21:55:25 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,13004413</link>
<description><![CDATA[<A HREF="/useremail/u/817075"><b>Kiwi</b></A> : <div class="bquote"><SMALL>said by  dadkins <A HREF="/useremail/u/879997"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><br><br>Nope, Ad-Aware gets used mainly for kicks now...trust or reliance are out the window.<br><br>...and yes, I had to shut alot of things off just to download this BS. ;) No worries, I always just reimage the drive back to my normal paranoid state. :D<br> </DIV>Seems like the status for most, but It got me wondering what else comes close to the job Adaware started; I'm not leaping into 'Giant' and I don't care to explain. But, It does seem Adaware has left a small hole -Even though Spybot can pick up a mess, not much out there that seems to pick up where Adaware left off.<br><br>Also seems like (After the fact) they {Adaware} is attempting to clean their act up, course for many a wee bit to late on the trust issue. Amazing what some timely communicative intervention could have done, you think; right along with a business model!<br><br>No real contenders to take their place...HUummmm. <br><br>Cheers<br><SMALL>--<br>2.66g/533fsb Intel CPU @ 3.48g512meg Twinmos PC3700~466 DDR @ 2.8v -PCpower&Cooling 512.ATI 9500 Pro @ 9700 Pro @1.6v--AMD ASUS A7N8X-E ~2500+ @3200 ATI 9500 Pro, Corsair 512LL.-- Aristotle.net</SMALL>]]></description>
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<pubDate>Fri, 25 Mar 2005 16:52:29 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12973329</link>
<description><![CDATA[<A HREF="/useremail/u/879997"><b>dadkins</b></A> : Nope, Ad-Aware gets used mainly for kicks now...trust or reliance are out the window.<br><br>...and yes, I had to shut alot of things off just to download this BS. ;) No worries, I always just reimage the drive back to my normal paranoid state. :D]]></description>
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<pubDate>Tue, 22 Mar 2005 11:01:29 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12973027</link>
<description><![CDATA[<A HREF="/useremail/u/229804"><b>B</b></A> : <br>Perhaps I missed it; did you give Ad-Aware a crack at it first?  (Before MS AS whacked it.)<br><br>-- B<br><br>P.S. Time to get this thread past Page 38 already....<br><SMALL>--<br>In a realm outside causality and function</SMALL>]]></description>
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<pubDate>Tue, 22 Mar 2005 10:24:03 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12972271</link>
<description><![CDATA[<A HREF="/useremail/u/461749"><b>WFO</b></A> : Good job D!!! :) I almost PMed you to suggest disabling your defenses 1 by 1 till you got the download. I just figured you had your reasons for not doing so. And it was late.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,12972271</guid>
<pubDate>Tue, 22 Mar 2005 07:50:14 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12971512</link>
<description><![CDATA[<A HREF="/useremail/u/333588"><b>Hickerx2</b></A> : <div class="bquote"><SMALL>said by tiagara:</SMALL><br><br>Microsoft Anti-spyware now does not remove Hotbar either :( </DIV>Looks like another MS hater:uhh:<br><SMALL>--<br><B>Kerry for President? Is this Saturday Night Live?</B>....whew!....it was only a bad dream</SMALL>]]></description>
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<pubDate>Tue, 22 Mar 2005 01:51:18 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12971397</link>
<description><![CDATA[<A HREF="/useremail/u/879997"><b>dadkins</b></A> : Well, I was finlly able to download HotBar Games. LMAO! A s***load of NavAccel was loaded on my laptop! Microsoft Anti-Spyware flagged 69 "ITEMS"! <br><br>Let's see what happens when I tell MA AS to remove this crap...<br><br>MS AS successfully deleted all 69 items. ;)<br>Even removed the folder NavAccel was in! YMMV.<br>Looks like MS AS missed two registry entries that SpyBot S&D found/removed. No body's perfect.<br>Ad-Aware found two of my ignored logon cookies...<br><br>The only thing in the way of HotBar left on this machine is a website icon to HotBar's site. HotBar appears benign, they bundle the hell out of NavAccel though. I'll see if I can persuade some more of HotBar's crap to download tomorrow.<br><br>Good night all!<br>David<div class="borderless"><TABLE WIDTH=95% align=center border=0 CELLPADDING=4"><TR><TD ALIGN=CENTER VALIGN=CENTER BGCOLOR=#000000 nwrap COLSPAN=3 WIDTH=100%><A HREF="/speak/slideshow/12971397?c=794599&ret=L2ZvcnVtL3IxMjY2NjcyNS54bWw%3D"><IMG class="apic" BORDER=0 TITLE="296120 bytes" WIDTH=600 HEIGHT=442 SRC="/r0/download/794599.thumb600~828b4a531eae615cf57f74f72147c6d5/ScreenShot010.jpg/thumb.jpg" ALT="Click for full size"></A><br>69 detected</TD></TR><TR><TD ALIGN=CENTER VALIGN=CENTER BGCOLOR=#000000 nwrap COLSPAN=3 WIDTH=100%><A HREF="/speak/slideshow/12971397?c=794600&ret=L2ZvcnVtL3IxMjY2NjcyNS54bWw%3D"><IMG class="apic" BORDER=0 TITLE="189623 bytes" WIDTH=600 HEIGHT=442 SRC="/r0/download/794600.thumb600~758b55517b77557e08597e732dc6e927/ScreenShot011.jpg/thumb.jpg" ALT="Click for full size"></A><br>69 deleted</TD></TR><TR><TD ALIGN=CENTER VALIGN=CENTER BGCOLOR=#000000 nwrap COLSPAN=3 WIDTH=100%><A HREF="/speak/slideshow/12971397?c=794611&ret=L2ZvcnVtL3IxMjY2NjcyNS54bWw%3D"><IMG class="apic" BORDER=0 TITLE="196113 bytes" WIDTH=600 HEIGHT=434 SRC="/r0/download/794611.thumb600~12e2d14f58180e4a1a1b9ef93f71d1a0/ScreenShot012.jpg/thumb.jpg" ALT="Click for full size"></A><br>2 more registry entries</TD></TR><TR><TD ALIGN=CENTER VALIGN=CENTER BGCOLOR=#000000 nwrap COLSPAN=3 WIDTH=100%><A HREF="/speak/slideshow/12971397?c=794615&ret=L2ZvcnVtL3IxMjY2NjcyNS54bWw%3D"><IMG class="apic" BORDER=0 TITLE="189688 bytes" WIDTH=600 HEIGHT=368 SRC="/r0/download/794615.thumb600~940ff34957f06a7fba62392ca8cdfa9a/ScreenShot013.jpg/thumb.jpg" ALT="Click for full size"></A><br>Two logon cookies ignored</TD></TABLE></div>]]></description>
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<pubDate>Tue, 22 Mar 2005 01:24:49 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12965937</link>
<description><![CDATA[<A HREF="/useremail/u/879997"><b>dadkins</b></A> : Well, apparently my laptop doesn't like the HotBar website's download link... nothing happens when I click the button. :D<br><br>It reminds me of the eAcceleration/Velos site(my laptop doesn't like that site's "Scan Now" button either!) I *WAS* going to see which one of my many AS apps would remove HotBar... too bad I cannot download it to find out! :hmm:;):)<br><br>It was worth a shot.]]></description>
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<pubDate>Mon, 21 Mar 2005 14:19:34 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12965832</link>
<description><![CDATA[<A HREF="/useremail/u/0"><b>anon</b></A> : Microsoft Anti-spyware now does not remove Hotbar either :(<br><br>If you read Microsoft's Whitepaper on Spyware, their definitions are so narrow that most software, we currently refer to as adware or spyware will not be detected.<br><br>If the EULA/TOS/TOU/Privacy Policy disclose what the program does (even if its buried on page 16 of 90 page document) then its not spyware.<br><br>If program displays ads in the "context of the program" (ala Hotbar's mystifying toolbar button ads and huge annoying flash) then it's not "adware". Hotbar's trickery to avoid the popup ad definition (narrow definition) of adware was to give the user an optio to "opt-out" of popup ads. In our tests it didn't work well. <br><br>In one instance while testing Hotbar, we typed in the simple search term "Horses" on Google...and as soon as we typed the word "Horses" and before even submitting the search to Google, suddenly all the Hotbar ads turned products related to "Horses". Can anyone spell KEYLOGGER?<br><br>Tiagara :)]]></description>
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<pubDate>Mon, 21 Mar 2005 14:05:10 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12965737</link>
<description><![CDATA[<A HREF="/useremail/u/0"><b>anon</b></A> : I have a letter dated 4/09/2004 regarding Hotbar's threats (first one) from ann@lavasoft.de asking for a copy of Hotbar's letter to us (Cloudeight) and my phone number. After I sent her the info she requested, I never heard from them (Lavasoft) again. That is the truth. I still have her letter.<br><br>The most recent threats to Cloudeight came in February and March 2005. The first threat came to us early 2004 in which they stated that they were suing Lavasoft for $6 million. Whether they actually filed suit or were threatening them with a suit for $6 million, I do not know. I just wanted you all to know that the threats from Hotbar are not new and now are a year old. The recent threats we (Cloudeight) received were much more threatening than the first one received early in 2004 in which Hotbar demaded we "cease and decease(sic)" from referring to their 'software' as adware or spyware. So, the fact that Lavasoft removed Hotbar in the fall of 2004 is not surprising to me at all. That would have given them four or five months to negotiate or make a settlement with Hotbar. <br><br>TC<br>Cloudeight Internet]]></description>
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<pubDate>Mon, 21 Mar 2005 13:52:53 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12958348</link>
<description><![CDATA[<A HREF="/useremail/u/879997"><b>dadkins</b></A> : <div class="bquote"><SMALL>said by  mjmsr <A HREF="/useremail/u/459718"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><BR><BR>Do you recommend an alternative to Adaware?<br><br>I will often surf real close to the edge and sometimes (rarely) pick something up.  I rarely have a problem, BUT in case I do, I'd like something a little more trusting than the purchased Adaware I currently have.<br><br>On a side note, I know of 2 occassions that 2 different people have had some seachbar (I forget which) placed on their system and their only adware protection/removal software was Adaware.  In both cases it (Adaware) did not work.  It was a manual process, long process that took it off....along with SpyBot.<br><br>I wish I would have read this thread earlier.  I was questioning why Adawaqre was not doing its job, know I know.  I think it is time to alk to the IT guys at work.<br><br>So, what is a good alternative?<br> </DIV>Microsoft Anti-Spyware: &raquo;<A HREF="http://www.microsoft.com/athome/security/spyware/software/default.mspx" >www.microsoft.com/athome/securit&middot;&middot;&middot;ult.mspx</A>]]></description>
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<pubDate>Sun, 20 Mar 2005 15:39:52 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12958295</link>
<description><![CDATA[<A HREF="/useremail/u/459718"><b>mjmsr</b></A> : Do you recommend an alternative to Adaware?<br><br>I will often surf real close to the edge and sometimes (rarely) pick something up.  I rarely have a problem, BUT in case I do, I'd like something a little more trusting than the purchased Adaware I currently have.<br><br>On a side note, I know of 2 occassions that 2 different people have had some seachbar (I forget which) placed on their system and their only adware protection/removal software was Adaware.  In both cases it (Adaware) did not work.  It was a manual process, long process that took it off....along with SpyBot.<br><br>I wish I would have read this thread earlier.  I was questioning why Adawaqre was not doing its job, know I know.  I think it is time to alk to the IT guys at work.<br><br>So, what is a good alternative?]]></description>
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<pubDate>Sun, 20 Mar 2005 15:33:09 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12953595</link>
<description><![CDATA[<A HREF="/useremail/u/697274"><b>mrchris</b></A> : <div class="bquote"><SMALL>said by  Kiwi <A HREF="/useremail/u/817075"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><BR><BR>Dang, the longest followed thread in DSLR history, must be!<br> </DIV>I thought the one on Go-L/I was the longest one here :p]]></description>
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<pubDate>Sat, 19 Mar 2005 22:16:26 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12945344</link>
<description><![CDATA[<A HREF="/useremail/u/352846"><b>antdude</b></A> : <div class="bquote"><SMALL>said by Nufis:</SMALL><br><br>For those of you who have actually purchased the softwares you don't trust any more, is there any possibility to sell them back to vendor and reclaim your money? It must be a very effective tool to push them to explain their steps.</DIV>Some companies allow this but within a time limit like 30 days or something.<br><SMALL>--<br>Ant @ The Ant Farm: &raquo;<A HREF="http://antfarm.ma.cx" >antfarm.ma.cx</A> ... Please do not IM/e-mail me for technical support. Use the forum (I check almost daily)! Disclaimer: The views expressed in this posting are mine, and do not necessarily reflect the views of my employer.</SMALL>]]></description>
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<pubDate>Fri, 18 Mar 2005 19:55:32 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12939616</link>
<description><![CDATA[<A HREF="/useremail/u/0"><b>anon</b></A> : For those of you who have actually purchased the softwares you don't trust any more, is there any possibility to sell them back to vendor and reclaim your money? It must be a very effective tool to push them to explain their steps.]]></description>
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<pubDate>Fri, 18 Mar 2005 05:14:02 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12928995</link>
<description><![CDATA[<A HREF="/useremail/u/707666"><b>jimkyle</b></A> : Nope, there's an even longer one at &raquo;<A HREF="/forum/remark,12704660~mode=flat#12704660">Pluto Data Credit Card Charge</A> about the Pluto Data CC scam that's been going on for more than a month now...]]></description>
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<pubDate>Wed, 16 Mar 2005 20:40:09 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12928805</link>
<description><![CDATA[<A HREF="/useremail/u/817075"><b>Kiwi</b></A> : Dang, the longest followed thread in DSLR history, must be!]]></description>
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<pubDate>Wed, 16 Mar 2005 20:20:58 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12927399</link>
<description><![CDATA[<A HREF="/useremail/u/1140294"><b>Blackbird</b></A> : <div class="bquote"><SMALL>said by  B <A HREF="/useremail/u/229804"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><br><br> In all fairness to Lavasoft, this may just be old news. It seems that back in September Lavasoft removed Hotbar, again due to claimed TAC satisfaction. <br>&raquo;<A HREF="http://www.lavasoftsupport.com/index.php?showtopic=44037&hl=hotbar" >www.lavasoftsupport.com/index.ph&middot;&middot;&middot;l=hotbar</A><br> </DIV>  Hmm. Regarding that thread and this one, like Yogi Berra once said, "It's deja vu all over again!" I get the distinct feeling from Lavasoft's posture that if MyDoom were to come with a 9-page EULA, by Lavasoft's reasoning, the likes of Kav, Norton, McAfee and all the rest should remove it from their definition lists. And it seems the name of the game is now for the spyware houses to offer up EULAs, offer a mediocre, half-witted uninstaller, and pressure the anti-spy houses to give them a free pass.<br><SMALL>--<br>If God wanted us to work with electrons, He'd make them big enough to see...</SMALL>]]></description>
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<pubDate>Wed, 16 Mar 2005 17:44:18 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12926901</link>
<description><![CDATA[<A HREF="/useremail/u/879997"><b>dadkins</b></A> : Thanks B! Still though, this is another log on the fire, eh?]]></description>
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<pubDate>Wed, 16 Mar 2005 16:52:06 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12926839</link>
<description><![CDATA[<A HREF="/useremail/u/229804"><b>B</b></A> : <br>In all fairness to Lavasoft, this may just be old news.<br><br>It seems that back in September Lavasoft removed Hotbar, again due to claimed TAC satisfaction.<br><br>&raquo;<A HREF="http://www.lavasoftsupport.com/index.php?showtopic=44037&hl=hotbar" >www.lavasoftsupport.com/index.ph&middot;&middot;&middot;l=hotbar</A><br><br>I can't find anything that conclusively shows a "threaten lawsuit and remove detections" scenario, unlike the documented new.net suit.<br><br>-- B<br><SMALL>--<br>In a realm outside causality and function</SMALL>]]></description>
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<pubDate>Wed, 16 Mar 2005 16:46:57 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12926680</link>
<description><![CDATA[<A HREF="/useremail/u/879997"><b>dadkins</b></A> : Smoke? I see a mushroom cloud! Lavasoft has effectively nuked themselves.<br><br>Side Note: Where was the "Notification" of HotBar being removed... besided the news? It sure wasn't included in the latest email... :uhh:]]></description>
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<pubDate>Wed, 16 Mar 2005 16:27:45 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12926604</link>
<description><![CDATA[<A HREF="/useremail/u/1140294"><b>Blackbird</b></A> : Hmm. Well <B>somebody</B> is certainly being less than forthright about legal threats and Lavasoft's purported removal of spyware listings from its definitions... either Hotbar, Eightball/Thundercloud, or Lavasoft. I guess you pays your money and you takes your choice... :(<br><br>But there sure is a lot of smoke curling up from where there ought to be none...<br><SMALL>--<br>If God wanted us to work with electrons, He'd make them big enough to see...</SMALL>]]></description>
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<pubDate>Wed, 16 Mar 2005 16:19:03 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12925741</link>
<description><![CDATA[<A HREF="/useremail/u/229804"><b>B</b></A> : <div class="bquote">Also (as some have suggested) we have never included legal pressure as a criteria to include or remove content from our data base and to suggest otherwise has no other purpose that to try and cause controversy where none existed in the first place. ...Michael A. Wood</DIV>Right.<br><br>-- B<br><SMALL>--<br>In a realm outside causality and function</SMALL>]]></description>
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<pubDate>Wed, 16 Mar 2005 14:33:53 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12925295</link>
<description><![CDATA[<A HREF="/useremail/u/699778"><b>Suchaknight</b></A> : <div class="bquote"><SMALL>said by  jmorlan <A HREF="/useremail/u/305506"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><br><br>According to this:<br><br>&raquo;<A HREF="/shownews/61443">Ad/Spyware Vendors Threaten....<b>Everyone</b></A><br><br>Lavasoft removed detection of Hotbar after being threatened with a lawsuit.  <br> </DIV>I believe that's what they call "The straw that broke the camel's back."<br><SMALL>--<br>I'm suchaknight, and I approved this post.</SMALL>]]></description>
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<pubDate>Wed, 16 Mar 2005 13:36:57 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12924835</link>
<description><![CDATA[<A HREF="/useremail/u/305506"><b>jmorlan</b></A> : According to this:<br><br>&raquo;<A HREF="/shownews/61443">Ad/Spyware Vendors Threaten....<b>Everyone</b></A><br><br>Lavasoft removed detection of Hotbar after being threatened with a lawsuit.  <br><SMALL>--<br><A HREF="http://groups.yahoo.com/group/NewsPlex/">NewsPlex Discussion Group</A></SMALL>]]></description>
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<pubDate>Wed, 16 Mar 2005 12:43:42 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12908511</link>
<description><![CDATA[<A HREF="/useremail/u/229804"><b>B</b></A> : <br>He's been quiet a few days.<br><br>Personally I didn't see anything "contrite" in his comments, although they were well written enough.<br><br>Rather, his attitude is "There were mistakes all around so why focus on that now rather than on moving forward?"<br><br>Which I simply translate as a variation on "Don't Have An Opinion" and/or "Leave us alone and let us continue to sell our product already."<br><br>-- B<br><SMALL>--<br>In a realm outside causality and function</SMALL>]]></description>
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<pubDate>Mon, 14 Mar 2005 16:29:29 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12908390</link>
<description><![CDATA[<A HREF="/useremail/u/383602"><b>sig</b></A> : <div class="bquote"><SMALL>said by LS-Mike:</SMALL><BR><BR>The Support forums are just that, technical support for the software. There are other, better venues for discussing general issues.</DIV>Perhaps I'm simply obtuse, uninformed and/or have misunderstood your post, but what are the other, better public venues for discussing such general issues? <br><br>Just asking for clarification. If the product Support forums are not regarded by LS as appropriate for such purposes, where are such matters to be discussed? ]]></description>
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<pubDate>Mon, 14 Mar 2005 16:15:14 EDT</pubDate>
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<title>Re: Lavasoft in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12902336</link>
<description><![CDATA[<A HREF="/useremail/u/1162456"><b>fatdcuk</b></A> : :(<br>     well im going to continue asking questions for myself and others until the answers are supplied at every available possibility on all levels.if they(lavasoft) choose not to answer them in an open,streight and timely manner that speaks volumes(they've got something to hide from,the truth!) and shows direspect for all their customers.<br><br>lavasoft your not the only fish in the sea now,your not even the tastiest fish in the sea anymore.time for you to face the facts and change before its too late!<br>JMHO]]></description>
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<pubDate>Sun, 13 Mar 2005 20:17:29 EDT</pubDate>
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<title>Re: Lavasoft in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12899659</link>
<description><![CDATA[<A HREF="/useremail/u/305506"><b>jmorlan</b></A> : Sorry to say it, but LavaSoft Mike appears to have gone back to the bunker.<br><br>Too bad really.  Another missed opportunity to clean up a tarnished reputation.<br><SMALL>--<br><A HREF="http://groups.yahoo.com/group/NewsPlex/">NewsPlex Discussion Group</A></SMALL>]]></description>
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<pubDate>Sun, 13 Mar 2005 12:35:00 EDT</pubDate>
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<title>Re: Lavasoft in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12893825</link>
<description><![CDATA[<A HREF="/useremail/u/1162456"><b>fatdcuk</b></A> : ok mike,<br><br>as people are fond of comparisons to validate their point.<br><br>"if I/anyone go into a shop and buy's a product and subsequently at a later date become aware all is not well with it.i/we reserve the right to go back to customer desk at the manafacturers place of buisiness and demand an explaination.if i/we have questions about the product we have a right to answers surely.i for one if i am not getting the answers to the questions i have raised,will keep repeating the questions and become annoyed at being ignored.you the reap what you sow"<br><br>more public questions for LS that concern us all.<br><br>Q1. was WhenU reinstated to detections because of a new TAC rating or due to the adverse PR caused by dropping it in the 1ST place?<br><br>btw thankyou for restoring it!<br><br>OT<br>Q2. why do you not(lavasoft R&D) consider the two wellknown parasites Huntbar and DAP worthy of being in your detections to protect your customers ?<br><br>bare in mind,if your reply is submit it to are submissions service,it has been on numerous occaisions and yet nothing is done about it.<br><br>Q3 (for the benefit of all)<br> <BLOCKQUOTE><SMALL>quote:</SMALL><HR>The Support forums are just that, technical support for the software. There are other, better venues for discussing general issues.<HR></BLOCKQUOTE><br><br>where are these now? where were they a month ago?<br>if the answer is e-mail lavasoft/submition service i have done both on numerous occaisions and still to date have not received any answers.<br><br>OT again but relevent!<br><br>btw,as far as PR goes and some insight into what people from the privacy community think may i draw your attention to half the comments(not mine!) but others made in this thread down at SWW.There is a lot that could be learn't from it by all after close scrutiny.<br><br>&raquo;<A HREF="http://www.spywarewarrior.com/viewtopic.php?t=11064&start=0" >www.spywarewarrior.com/viewtopic&middot;&middot;&middot;&start=0</A>]]></description>
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<pubDate>Sat, 12 Mar 2005 11:27:33 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12880339</link>
<description><![CDATA[<A HREF="/useremail/u/537492"><b>antiserious</b></A> : <div class="bquote"><SMALL>said by LS-Mike:</SMALL><br><br>There have however been serious charges leveled by many in this thread that need to be addressed. Though we have stated this several times, it is obvious that a direct response be added to this thread if for no other reason than to inject the truth rather than leaving the reader assuming that such charges or insinuations have (or had) any merit or standing in fact.<br>--<br>With kind regards<br>Michael A. Wood<br> </DIV> <br>... indeed, but the time to address them was 24 days ago when all this started, and you still had credibility ... now, after this laughably inept charade Lavasoft attempted has bitten you in the arse you become forthright and contrite (after a fashion) ... sorry, Michael, but as for <I>'injecting the truth'</I> you folks still haven't <B>EARNED</B> the right to claim that ... I know who I trust, and sadly it isn't you ...<br> <br>... IMHO you've got a LONG way to go to achieve any moral high-ground ... I actually wish you well, but you'll have to do a MUCH better job at communication and disclosure if you expect to be taken at your (very belated) word ...<br> <br><SMALL>--<br>... "Nobody's perfect - well, there was this one guy, but we killed Him" ... Christopher Moore, 'Lamb' ...</SMALL>]]></description>
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<pubDate>Thu, 10 Mar 2005 17:08:17 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12880214</link>
<description><![CDATA[<A HREF="/useremail/u/305506"><b>jmorlan</b></A> : Hi Mike,<br><br>Any chance of revising past release notes to comply with current/past disclosure policy?  <br><br>Some of us remain curious which other programs were removed from the defs without disclosure.<br><br>Thanks.<br><SMALL>--<br><A HREF="http://groups.yahoo.com/group/NewsPlex/">NewsPlex Discussion Group</A></SMALL>]]></description>
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<pubDate>Thu, 10 Mar 2005 16:53:54 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12880191</link>
<description><![CDATA[<A HREF="/useremail/u/879997"><b>dadkins</b></A> : Your re-evaluation should also include the older versions of the malware in question, and detection should not be removed until ALL variants of said malware is "cleaned up". These older versions/variants are still out there. Removing detection because the newest version is claimed to be cleaned up is bad.<br><br>I think this is the basis for most of the complaints stated. Lack of diclosure is a whole other issue. <br><br>But, what do I know? I'll tell you... nothing! Because that is what has been explained to all concerned. USUALLY, when a question is posed to a reputable company about their product, an answer is recieved within a couple of days max. NOT weeks later, and not some BS about a Remover that is worthless.<br><br>Answer this, Why did it take WEEKS to replace detection? What was the REAL reason it was removed in the first place? In English, please.<br><br>Perhaps REGISTER here and start an explanatory thread detailing what really happened and why. It may help the PR disaster that is now in place. <br><br>No worries here though, not my coin that is lost. <br><br>Take care!<br>David]]></description>
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<pubDate>Thu, 10 Mar 2005 16:50:40 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12880074</link>
<description><![CDATA[<A HREF="/useremail/u/795407"><b>SnowyOne</b></A> : Assuming your speaking from a position of authority, what's the criteria for removal from the definitions prior to re-evalution as opposed to to removal only after a successful reevaluation (from the spyware vendors point of view)?]]></description>
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<pubDate>Thu, 10 Mar 2005 16:37:59 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12879908</link>
<description><![CDATA[<A HREF="/useremail/u/0"><b>anon</b></A> : Hello SnowyOne,<br>No, this would not be the case for every re-evaluation as this is an on-going process and the review does not mean that any given detection will or should be removed. ]]></description>
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<pubDate>Thu, 10 Mar 2005 16:20:11 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12879788</link>
<description><![CDATA[<A HREF="/useremail/u/795407"><b>SnowyOne</b></A> : <div class="bquote"><SMALL>said by LS-Mike:</SMALL><BR><BR>The use of uninstallers is not, as you say, "weak at best" as it provides a means for removing the content during the re-evaluation period should a user require this. <br></DIV>Admittedly I haven't followed this topic too much lately, but where did this come from?<br>Does it mean that when an app goes into 're-evaluation' it's dropped from the definitions & replaced with an uninstaller in the interim?<br>What happens to the uninstaller if it passes the re-evaluations & doesn't go back into the definitions?<br>Is it not possible to re-evaluate a product without removing it from the definitions?]]></description>
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<pubDate>Thu, 10 Mar 2005 16:07:23 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12879550</link>
<description><![CDATA[<A HREF="/useremail/u/697274"><b>mrchris</b></A> : Maybe LS-Mike should register :p]]></description>
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<pubDate>Thu, 10 Mar 2005 15:36:10 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12879444</link>
<description><![CDATA[<A HREF="/useremail/u/879997"><b>dadkins</b></A> : Whatever, I'm not the one that screwed up. ;)<br>I have a "few" other apps that remove this and many other crapwares. THEY still have my TRUST. <br><br>I also have MANY people in my virtual family, here and other places, that WILL continue to scrutinize(even closer now) all aspects of crapware installation and removal. This includes Ad-Aware.<br><br>Have a great day! :)<br>David]]></description>
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<pubDate>Thu, 10 Mar 2005 15:24:52 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12879298</link>
<description><![CDATA[<A HREF="/useremail/u/0"><b>anon</b></A> : David,<br>Actually there was nothing blatently removed from the database. This implies a conotation that, as explained before, is incorrect.<br><br>And no, they are not separate "things" rather thay are essential parts of the same "thing". As was explained previously, you have to follow through with what you say you will do or there is no reason to trust that you will do anything. <br><br>If there was an issue with the unistaller, I can not personally address that other than to make sure that it was presented to research to make sure it was updated.<br><br>And having procedures that you adhere to are far from being something others would find derogotory (though I fail to see how the use of this word actually fits here...). It is essential to have a standard that you apply to your work. Do you not also have procedures you must follow in your work? It is as simple as that really, with the understanding that nothing is written in stone.]]></description>
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<pubDate>Thu, 10 Mar 2005 15:09:13 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12879016</link>
<description><![CDATA[<A HREF="/useremail/u/658312"><b>danny9</b></A> : dadkins, very well written.<br>Our only difference is I emptied my toolbox in the trash.<br>Have a good one, Dan<br><SMALL>--<br>To Think or not to Think: That is the real question. VoicePulse 07/29/04</SMALL>]]></description>
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<pubDate>Thu, 10 Mar 2005 14:36:28 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12878900</link>
<description><![CDATA[<A HREF="/useremail/u/879997"><b>dadkins</b></A> : Hey Mike, <br><br>Singling out one person, when it was that person that actually posted:<br> "I ask anyone posting to remember the Practice the Art of DHAO.<br><br>Don&#146;t Have An Opinion."<br>This person SHOULD be singled out, sorry.<br><br>Might I point you at this thread: &raquo;<A HREF="/forum/remark,12841742~mode=flat~days=9999~start=40">Ad-aware SE Personal Edition 1.05?????</A><br><br>The WhenU Remover did VERY little... I call that weak.<br><br>Continuosly reviewing them and blatantly removing a known ad/spy/mal/crapware signature are two separate things, no?<br>Laying blame on the TAC which is what governs(apparently) what is included and what is not, which is an integral part of what Lavasoft/Ad-Aware is, is derogatory.<br><br>Weeks go by, tests are ran, failures are shown, forum Admin. get "testy", the general runaround is pushed upon the users... this is professional? :huh:<br><br>Ad-Aware is still in my tool box, just not on top any more... know what I mean?<br><br>This is getting monotonous. Someone over at Lavasoft screwed up, big time. The screw up was caught by someone not in their employ. Others dug a bit deeper, did some testing. The screwup was bigger that what it first appeared. Lavasoft failed to respond in a timely fashion(not like it takes 3-4 weeks to type a post somewhere). <br>Even from your point of view, this cannot look good.<br>I see a LONG road ahead for Ad-Aware.<br><br>Regards<br>David]]></description>
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<pubDate>Thu, 10 Mar 2005 14:22:56 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12878640</link>
<description><![CDATA[<A HREF="/useremail/u/0"><b>anon</b></A> : Hello David,<br>First there was much said in the heat of the discussion that should be reviewed equally and placing the emphasis on one single participant is somewhat limiting IMHO. There were mistakes all around so why focus on that now rather than on moving forward?<br><br>The Support forums are just that, technical support for the software. There are other, better venues for discussing general issues.<br><br>The use of uninstallers is not, as you say, "weak at best" as it provides a means for removing the content during the re-evaluation period should a user require this. <br><br>Also trust is earned, yes, but you earn that trust by doing what you say you will do and this is exactly what happened and has nothing whatsoever to do with "trying to explain it away" as you say. There was a need to strengthen the proceedure, this is true, but you can not just arbitrarily throw your proceedures aside because they are inconvenient, you have to continuosly review them and adjust them to meet a changing environment.<br><br> ]]></description>
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<pubDate>Thu, 10 Mar 2005 13:53:36 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12878527</link>
<description><![CDATA[<A HREF="/useremail/u/879997"><b>dadkins</b></A> : Mike, <br>Please have a talk with the Forum Administrators at the Lavasoft Forums. If they cannot handle a little heat when an obvious "problem" has arisen, then they need to get a new hobby. <br>Telling me/we/us to not have an opinion was wrong on canuk's part.<br><br>The silence was defening when consice questions were asked. Posts AND threads disappeared. Not good.<br><br>Lavasoft has definately lost ALOT of trust by MANY people because of this whole fiasco. Yes, fiasco. <br>Trust is not a given, it has to be earned. Trust can be lost in an instant. This trust will have to be earned all over again, but that nagging memory of what has happened will be around for a LONG time.<br><br>The lacking WhenU Remover as a stop-gap was weak at best. The true reason it was even offered instead of replacing detection or a simple explaination was a BAD decision. The corporate doublespeak in an attempt to calm the masses was not appreciated by me at least. I am fairly certain that I am not alone.<br><br>A screwup is a screwup, fix it. Trying to cover it up or trying to explain it away with placing blame on the TAC(which BTW was written by Lavasoft's writers) is unacceptable. <br><br>7 WhenU sigs were added back to the base... it's a start. Thanks!<br><br>I still have, and run, Ad-Aware weekly. It's just not as trusted as it once was.<br><br>Thank you for your time.<br>David]]></description>
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<pubDate>Thu, 10 Mar 2005 13:36:19 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12878440</link>
<description><![CDATA[<A HREF="/useremail/u/0"><b>anon</b></A> : Yes much may have been avoided but it also takes time to collect all the information and to make the proper assessments as well as decide on the proper course of action. The important thing here is to remember that we came from the privacy community as well and still hold our original motivations close to everything we do and decide.]]></description>
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<pubDate>Thu, 10 Mar 2005 13:23:54 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12878395</link>
<description><![CDATA[<A HREF="/useremail/u/0"><b>anon</b></A> : It was nothing more than a mistake and was corrected as soon as the research team was made aware of it.]]></description>
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<pubDate>Thu, 10 Mar 2005 13:18:37 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12878198</link>
<description><![CDATA[<A HREF="/useremail/u/1140294"><b>Blackbird</b></A> : Mike, thanks for your reply - it does clear up a number of questions for me. <br><br>But I must suggest that had a similar, detailed statement been issued at the very beginning of this furball, a lot of misunderstanding and heated reaction might have been headed off. As it was, there was extended silence initially, and the official and semi-official statements that were forthcoming were vague and rather dismissive of customer concerns. :huh: <br><br>Please, please, please... in the future, keep your customer base fully informed of what's going on, even when things go haywire - we're not the enemy! We may be critical and outspoken, but that's because we have extremely high expectations of a product that has served everyone so very well for so very long... and we're a very demanding, persnickety bunch on top of it all!  :D<br><SMALL>--<br>If God wanted us to work with electrons, He'd make them big enough to see...</SMALL>]]></description>
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<pubDate>Thu, 10 Mar 2005 12:54:57 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12878168</link>
<description><![CDATA[<A HREF="/useremail/u/872678"><b>rerun2</b></A> : <div class="bquote"><SMALL>said by LS-Mike:</SMALL><BR><BR>We have strict procedures for evaluation of not only new content, but also content already in detection. This also includes review of the TAC procedure itself to ensure that it is as it should be and any adjustments that are required for evolving issues are taken into account. Removal of content from the data base must go through a rigorous evaluation with management and research feedback on whether the removal meets acceptable criteria. This was short circuited as described above. The removal was a fact, but the re-evaluation did proceed as required as well as the adjustments we saw as necessary to the TAC itself.</DIV>With such "strict procedures" it amazes me how a signature used for 180solutions also happened to be an exact match to Spybot S&D. ]]></description>
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<pubDate>Thu, 10 Mar 2005 12:51:28 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12878121</link>
<description><![CDATA[<A HREF="/useremail/u/354280"><b>rfhar</b></A> : Everyone is entitled to a bad moment once in a while, even a bad day.  Lavasoft appears to have had a bad week.  I still think it is a good program and will continue to use it. My thanks to the Lavasoft people for taking the time to reply at this site.<br><SMALL>--<br>Whoever said that ignorance is bliss wasn't refering to a person with a computer at his fingertips!<BR><B><A HREF="http://www.bbrteamhelix.net/">Click here and learn something nice!</A> </B><BR>Take a look at &raquo;<A HREF="http://www.harbins-web.net" >www.harbins-web.net</A></SMALL>]]></description>
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<pubDate>Thu, 10 Mar 2005 12:44:53 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12878003</link>
<description><![CDATA[<A HREF="/useremail/u/0"><b>anon</b></A> : To all who have participated in this thread,<br>First we would like to thank those who provided positive feedback as a continuous dialogue will enable us to make Ad-Aware even more effective into the future and we value your input and will continue to do so as we move into the future.<br><br>There have however been serious charges leveled by many in this thread that need to be addressed. Though we have stated this several times, it is obvious that a direct response be added to this thread if for no other reason than to inject the truth rather than leaving the reader assuming that such charges or insinuations have (or had) any merit or standing in fact.<br><br>At no time has there been any collaboration with any vendor who has had, has, or will have an application included in our database. It flies in the face of everything we believe in period. Also (as some have suggested) we have never included legal pressure as a criteria to include or remove content from our data base and to suggest otherwise has no other purpose that to try and cause controversy where none existed in the first place. <br><br>Next is the suggestion that any changes we have made or will make to our inclusion procedures are arbitrary. This is not true. What you fail to realize from your limited view is that ad\spyware is an ever evolving issue that we (as an industry) must adjust to, to ensure that we continue to provide you with relevant reporting capabilities AND provide a system wherein vendors can change their practices for the betterment of all. One of the most important missions that we started with was not just to provide reporting and removal (at the user&#146;s choice), but to also provide a means of pressuring the advertising community to change their practices. If you provide pressure without recognizing positive change you have provided nothing and the mission has failed as there is, in essence, no way out and thus no real motivation for change; only escalation. Now we ask you, does that make any sense whatsoever? <br><br>Now to address the suggestion that we have done nothing other than spin and/or lie about anything that has happened during the last few weeks. This is also bogus and totally without any foundation in fact. All that happened was that internal procedure was not followed properly which resulted in an untimely action that was, in and of itself may have been correct according to TAC, but was made at the wrong time. We have strict procedures for evaluation of not only new content, but also content already in detection. This also includes review of the TAC procedure itself to ensure that it is as it should be and any adjustments that are required for evolving issues are taken into account. Removal of content from the data base must go through a rigorous evaluation with management and research feedback on whether the removal meets acceptable criteria. This was short circuited as described above. The removal was a fact, but the re-evaluation did proceed as required as well as the adjustments we saw as necessary to the TAC itself. <br><br>Too often new entrants into the industry add content according to what the others are doing or on suspicion. This can not continue and it is time for all concerned to come together and create these standards rather than wasting time arguing about what ad/s[y-ware is. As mentioned above, if we continue this way, then there is no change, only escalation and this serves no one. <br><br>--<br>With kind regards<br>Michael A. Wood]]></description>
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<pubDate>Thu, 10 Mar 2005 12:28:47 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12877015</link>
<description><![CDATA[<A HREF="/useremail/u/864440"><b>Terryala</b></A> : To Corrine.. You have done good and I for one am thankful that you have kept us informed as to what is going on...<br><br>Grand Dad<br><SMALL>--<br>OLD BOLD & SLOW.Gladiator Security Forum Moderator</SMALL>]]></description>
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<pubDate>Thu, 10 Mar 2005 10:10:58 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12876666</link>
<description><![CDATA[<A HREF="/useremail/u/1065964"><b>Corrine</b></A> : <div class="bquote"><SMALL>said by  Suchaknight <A HREF="/useremail/u/699778"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><br><br>Has anyone run this new definitions update yet? Just wondering if it is actually flagging down WhenU as spyware again?<br> </DIV><B>[Start Reply by Lavasoft Forum Administrator]</B><br><br>I ran the Def update in beta testing last night.  It did indeed flag WhenU critical objects.<br><br>Thank you to everyone who submitted WhenU files for re-evaluation by Research.<br><br><B>[/End Reply by Lavasoft Forum Administrator]<br><br>[Start Reply by me]</B><br>On a personal note, I would like to take this opportunity to thank those of you who have provided feedback in this thread, particularly those members who ran separate tests.<br><br>From where I sit, I am also in a position to provide a special thank you to Lavasoft Management.  I am not asking you to agree with me, but rather think about it for a minute.  If you do, you may agree that it is not a company's management team who are responsible for every activity within the company.  It is, however, management who must answer for the actions of those activities.<br><br>There are reports of vulnerabilities with various well known software companies products.  Yet, the corporate management of such companies does not respond personally to the public in that regard.  Lavasoft Management did.  I am hopeful that now Lavasoft Management can return to whatever it is that folks in management do.<br><br><B>[/end reply by me and return as Lavasoft Forum Administrator]</B><br><br>Take care everyone.  See you around the forums!  <br><SMALL>--<br>Corrine, Lavasoft Forum Administrator</SMALL>]]></description>
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<pubDate>Thu, 10 Mar 2005 09:08:39 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12875504</link>
<description><![CDATA[<A HREF="/useremail/u/699778"><b>Suchaknight</b></A> : Has anyone run this new definitions update yet? Just wondering if it is actually flagging down WhenU as spyware again?<br><SMALL>--<br>I'm suchaknight, and I approved this post.</SMALL>]]></description>
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<pubDate>Thu, 10 Mar 2005 01:38:12 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12875477</link>
<description><![CDATA[<A HREF="/useremail/u/305506"><b>jmorlan</b></A> : WhenU added back in the latest definitions:<br><br>&raquo;<A HREF="http://www.lavasoftsupport.com/index.php?showtopic=60454&st=0&#entry397589" >www.lavasoftsupport.com/index.ph&middot;&middot;&middot;ry397589</A><br><SMALL>--<br><A HREF="http://groups.yahoo.com/group/NewsPlex/">NewsPlex Discussion Group</A></SMALL>]]></description>
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<pubDate>Thu, 10 Mar 2005 01:31:08 EDT</pubDate>
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<title>... I have to laugh ...</title>
<link>http://www.dslreports.com/forum/remark,12861146</link>
<description><![CDATA[<A HREF="/useremail/u/537492"><b>antiserious</b></A> :  <br>... no wonder Lavasoft has been so slow to reply, or issue statements - whenever they open their corporate mouths over there, they put their feet in it ... I haven't seen anything posted in this thread as damning as their own statements ... they must have gone to Clown College ...<br> <br>... those pretty, packaged Ad-Aware cd's they can't wait to sell will be making an appearance at a Dollar Store near you aaany day now ...<br> <br>... and for those so anxious to defend them, I'm sure they still detect some stuff, but how will you know <B><I>for sure</I></B> they really did remove what they 'seemed' to remove, without checking up on them with <B><I>some other program</I></B> ... IMHO, they've become firmly entrenched in the cheap seats, strictly second-class in every way ...<br> <br>... feel free to differ with me, I don't really care anymore - my rig is clean, and I'm moving on to more interesting threads ... :p ...<br> <br><SMALL>--<br>... "Nobody's perfect - well, there was this one guy, but we killed Him" ... Christopher Moore, 'Lamb' ...</SMALL>]]></description>
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<pubDate>Tue, 08 Mar 2005 17:51:47 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12858510</link>
<description><![CDATA[<A HREF="/useremail/u/333588"><b>Hickerx2</b></A> : Lavasoft's "business" is ruined. They have lost all credibility, and by this time next year, will be non-existent in the spyware removal world. Image is everything.<br><br>The groupies at their forum can plead and excuse all they want, but some event caused Lavasoft's change of direction.<br><br>IMO, they were paid by somebody. As the old saying goes:<br><br>"If it looks, tastes, and smells like chicken, it's probably chicken"<br><br>I honestly don't see what the big deal is with everybody. Lavasoft made a decision. Their decision(however moronic) has led to their current situation. It their company, their choice, and their asses in the bankruptcy court.<br><br>Just move on. Find a product that hasn't been corrupted by greed, and let Lavasoft watch their market share go bye bye. They did it to themselves.<br><br>Good companies go bad every day. Lavasoft chose their own course. Life is too short to worry about them. Find a better solution(there are many)and enjoy your free time. Spend it with your wife and kids.:uhh:<br><SMALL>--<br><B>Kerry for President? Is this Saturday Night Live?</B>....whew!....it was only a bad dream</SMALL>]]></description>
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<pubDate>Tue, 08 Mar 2005 12:54:54 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12856796</link>
<description><![CDATA[<A HREF="/useremail/u/0"><b>anon</b></A> : Allow me to rant....<br>This is so stupid.  Anyone with half a brain would not want when-u on their computer.  Do you know how much crap this stuff causes?  I just removed one program, Bearshare, (which installs when-u) from a client's computer.  It was causing the whole system to lock up right after booting.  Lavasoft really has their heads up someone's ass here, i couldn't give a crap about some stupid TAC, if TAC doesnt see this as a problem, then they have lost sight of the cause here.  BIG TIME!<br>Somehow, i have to believe that they are in some kind of cooperation (either because of legal threats, or payoff or what have u) with these dirt bags known as WhenU.  And EULA's?  <br>WHO GIVE A CRAP ABOUT EULAS they can say anything it doesn't mean a damn thing when the people making the EULA's are dirtbag thieves and con artists who hide behind lawyers and EULA's.  Lavasoft better wake the hell up and realize what their in business for, and what Ad-aware is supposed to be about .... removing (drumroll....)  ADWARE!!!  Well it seems now that even the uninstaller for when-u leaves behind a truckload of registry keys, not very good.  This is really coming to a head now, and new lines are being drawn in this battle, and as far as i am concerned, Ad-aware has become, irrelevant at the least, and at worst, sluts of the adware vendors.  Good job Lavasoft, now i am officially recommending to ALL my clients to avoid ad-aware like the plague.  Time to get real here people, the ones who have to fix this crap on a regular basis, know what is malware and what isnt.  Obviously, Lavasoft has lost-and-or-sold-out that concept.  I realize i am being a bit harsh but, give me a break, Lavasoft should know better that When-U is garbage that should not be on any PC.  Lavasoft are pioneers in the ad-ware removal business, they should know better then me!!<br>And if Lavasoft doesn't think When-U is such a bad thing, hey let me come down to their corporate headquarters, and install a copy of When-u bundled software on every windows PC in there.  Lets see how fast that TAC helps save your productivity.  >:)]]></description>
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<pubDate>Tue, 08 Mar 2005 08:53:46 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12856576</link>
<description><![CDATA[<A HREF="/useremail/u/305506"><b>jmorlan</b></A> : New definitions dated yesterday.  Still no mention of WhenU in the release notes.<br><br>&raquo;<A HREF="http://www.lavasoftsupport.com/index.php?showtopic=60290" >www.lavasoftsupport.com/index.ph&middot;&middot;&middot;ic=60290</A><br><SMALL>--<br><A HREF="http://groups.yahoo.com/group/NewsPlex/">NewsPlex Discussion Group</A></SMALL>]]></description>
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<pubDate>Tue, 08 Mar 2005 08:02:57 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12855720</link>
<description><![CDATA[<A HREF="/useremail/u/485678"><b>Kayrac</b></A> : spybot and microsoft antispyware, dun even gotta look :P]]></description>
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<pubDate>Tue, 08 Mar 2005 02:04:15 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12855707</link>
<description><![CDATA[<A HREF="/useremail/u/872063"><b>clowny</b></A> : <div class="bquote"><SMALL>said by  B <A HREF="/useremail/u/229804"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><BR><BR><B>"Lavasoft to Customers: Don't Have An Opinion!"</B>  It further strains belief that a company could tell its customers to "SHUT UP" in so blatant a fashion.  Wow.<br></DIV>I've been quiet though this gigantic thread, but after reading this from the LS forums, well that put the final nail in the coffin for me & I will look for other alternatives. :(]]></description>
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<pubDate>Tue, 08 Mar 2005 02:01:53 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12847817</link>
<description><![CDATA[<A HREF="/useremail/u/857941"><b>Rogue Wolf</b></A> : Just a bit of an aside here before I go to bed... I think the recent DoS/DDoS attack on this site only emphasizes our need to have a suite of tools we can TRUST to help us combat spyware, adware, malware, crapware and whatever other "bad"ware may be lurking out there. This is not all academic and abstract... there are real-world repercussions from this!<br><br>I now return you to your regularly scheduled lunacy. ;)<br><SMALL>--<br>I do NOT trust the Internet. Spread <A HREF="http://school.discovery.com/clipart/images/tin-tele.gif">tin cans and string!</A></SMALL>]]></description>
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<pubDate>Mon, 07 Mar 2005 01:26:01 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12847584</link>
<description><![CDATA[<A HREF="/useremail/u/879997"><b>dadkins</b></A> : Remember B, as I have been told... we who are asking/second guessing/HAVING AN OPINION, are "causing harm"! :hmm:<br><br>See also my little test on the WhenU Remover that Lavasoft is "providing" and how well it works here: &raquo;<A HREF="http://www2.dslreports.com/forum/remark,12841742~mode=flat" >www2.dslreports.com/forum/remark&middot;&middot;&middot;ode=flat</A>]]></description>
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<pubDate>Mon, 07 Mar 2005 00:21:18 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12847351</link>
<description><![CDATA[<A HREF="/useremail/u/229804"><b>B</b></A> : <div class="bquote"><SMALL>said by  dadkins <A HREF="/useremail/u/879997"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><br><br>The Administrator is getting miffed? over at the Lavasoft forum... again.<br> </DIV><div class="bquote">Criticize as you will but I am telling you this <B>do not question the integrity of this fine gentleman. Until you have researched, created and done all the good this man has done to protect the average user, you are in no position to judge</B><br><br>If there are any further personal attacks in this thread, it will be closed. You can scream censorship till the cows come home for all I care. It will not be tolerated.....period.<br><br>I ask anyone posting to remember the Practice the Art of <B>DHAO.<br><br>Don&#146;t Have An Opinion.<br><br>You don&#146;t absolutely have to have an opinion on every event of significance.<br><br>Sometimes you don&#146;t know about what happened. Sometimes you don&#146;t know enough about the subject matter. And sometimes you diminish or dishonor the significance of an event by deconstructing it and reassembling to suit your rhetorical purposes.</B>  [Original Emphasis!]</DIV>What the hell is that?  A cult of personality or something?  Jonas Salk didn't get that kind of unquestioning support.  What a weird company.  I must say Corrine (is she paid or volunteer?) seems extraordinarily even handed though.<br><br><B>"Lavasoft to Customers: Don't Have An Opinion!"</B>  It further strains belief that a company could tell its customers to "SHUT UP" in so blatant a fashion.  Wow.<br><br>No offense, but does anyone know first hand whether this kind of arrogance is common in Swedish business or culture?<br><br>-- B<br><SMALL>--<br>In a realm outside causality and function</SMALL>]]></description>
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<pubDate>Sun, 06 Mar 2005 23:29:23 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12844267</link>
<description><![CDATA[<A HREF="/useremail/u/485678"><b>Kayrac</b></A> : read this thread<br>&raquo;<A HREF="http://www2.dslreports.com/forum/remark,12836948~mode=flat" >www2.dslreports.com/forum/remark&middot;&middot;&middot;ode=flat</A><br>at the bottom is what you probably want to read :)]]></description>
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<pubDate>Sun, 06 Mar 2005 16:18:49 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12844257</link>
<description><![CDATA[<A HREF="/useremail/u/923463"><b>KyeU</b></A> : I don't see:<br><br>New definitions:<br>========================<br>WhenU<br><br>:mad:]]></description>
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<pubDate>Sun, 06 Mar 2005 16:17:18 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12842092</link>
<description><![CDATA[<A HREF="/useremail/u/879997"><b>dadkins</b></A> : Don't know if this will help, but here is the email I recieved:<br>============================================<br>Definition file Notification - Lavasoft News<br>============================================<br>SE1R29 05.03.2005<br><br>New definitions:<br>========================<br>EasySearch<br><br>Updated definitions:<br>========================<br>CoolWebSearch +5<br>DyFuCA<br>Lop<br>MagicControl<br>PromulGate<br>VX2<br>Win32.Dialer.Saristar<br>Win32.Spybot.worm<br>Win32.TrojanDownloader.Agent.al +8<br>WindUpdates<br><br>The MD5 checksum for the defs.ref file is <br>b55ae64a6ad1619abcd3320e89f500df<br><br>Additional Information<br>============================================<br>You can use Webupdate to install the new reference file, or download it <br>manually from:<br>&raquo;<A HREF="http://download.lavasoft.de.edgesuite.net/public/defs.zip" >download.lavasoft.de.edgesuite.n&middot;&middot;&middot;defs.zip</A><br><br>If you think something needs to be sent to us for review, visit our <br>submission site at:<br>&raquo;<A HREF="http://www.lavasofthelp.net/submit/" >www.lavasofthelp.net/submit/</A><br><br>If you have any questions, please contact us at:<br>&raquo;<A HREF="http://www.lavasoftsupport.com" >www.lavasoftsupport.com</A> <br><br>Thanks to everybody who submitted us files for evaluation!<br><br>The Lavasoft Research & Development Team ]]></description>
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<pubDate>Sun, 06 Mar 2005 10:48:04 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12842074</link>
<description><![CDATA[<A HREF="/useremail/u/305506"><b>jmorlan</b></A> : I just got new definitions from LavaSoft this morning.  Anybody know what was added/removed?<br><br>Thanks.<br><SMALL>--<br><A HREF="http://groups.yahoo.com/group/NewsPlex/">NewsPlex Discussion Group</A></SMALL>]]></description>
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<pubDate>Sun, 06 Mar 2005 10:45:12 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12840165</link>
<description><![CDATA[<A HREF="/useremail/u/517760"><b>catseyenu</b></A> : Thanks!<br>No shame in their game is there?<br>Nothing new, guess it's time to move on to MS and give their product a spin.]]></description>
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<pubDate>Sat, 05 Mar 2005 18:13:53 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12839837</link>
<description><![CDATA[<A HREF="/useremail/u/879997"><b>dadkins</b></A> : <div class="bquote"><SMALL>said by  catseyenu <A HREF="/useremail/u/517760"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><BR><BR>No linkage?<br> </DIV>My Bad! &raquo;<A HREF="http://www.lavasoftsupport.com/index.php?act=ST&f=173&t=59013&st=120#entry395716" >www.lavasoftsupport.com/index.ph&middot;&middot;&middot;ry395716</A>]]></description>
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<pubDate>Sat, 05 Mar 2005 17:25:17 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12839747</link>
<description><![CDATA[<A HREF="/useremail/u/889138"><b>ZOverLord</b></A> : What again amazes me, is that could they save us ALL a little time and inform us on what if anything was <B>removed</B> from this release, something simple like <B>No Items were removed from this release to the last release</B> <br><br>Are we once again, going to Put this release into QA ourself to find out if anything is MISSING?]]></description>
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<pubDate>Sat, 05 Mar 2005 17:13:38 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12839711</link>
<description><![CDATA[<A HREF="/useremail/u/517760"><b>catseyenu</b></A> : No linkage?]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,12839711</guid>
<pubDate>Sat, 05 Mar 2005 17:09:36 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12839637</link>
<description><![CDATA[<A HREF="/useremail/u/879997"><b>dadkins</b></A> : The Administrator is getting miffed? over at the Lavasoft forum... again.<br><br>Yet, still no explaination as to what/where/who went south.<br>I also asked, once again, for a simple answer. Bet it get's pulled. :huh:<div class="borderless"><TABLE WIDTH=95% align=center border=0 CELLPADDING=4"><TR><TD ALIGN=CENTER VALIGN=CENTER BGCOLOR=#000000 nwrap COLSPAN=3 WIDTH=100%><A HREF="/speak/slideshow/12839637?c=785991&ret=L2ZvcnVtL3IxMjY2NjcyNS54bWw%3D"><IMG class="apic" BORDER=0 TITLE="468138 bytes" WIDTH=600 HEIGHT=347 SRC="/r0/download/785991.thumb600~bd97848c20e3bd40c38faf08dc70e9ec/ScreenShot027.jpg/thumb.jpg" ALT="Click for full size"></A></TD></TR><TR><TD ALIGN=CENTER VALIGN=CENTER BGCOLOR=#000000 nwrap COLSPAN=3 WIDTH=100%><A HREF="/speak/slideshow/12839637?c=785992&ret=L2ZvcnVtL3IxMjY2NjcyNS54bWw%3D"><IMG class="apic" BORDER=0 TITLE="452378 bytes" WIDTH=600 HEIGHT=347 SRC="/r0/download/785992.thumb600~0616cbe1fce385cdcd5d28bb93d8cec7/ScreenShot026.jpg/thumb.jpg" ALT="Click for full size"></A></TD></TABLE></div>]]></description>
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<pubDate>Sat, 05 Mar 2005 16:59:26 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12806373</link>
<description><![CDATA[<A HREF="/useremail/u/817075"><b>Kiwi</b></A> : <div class="bquote"><SMALL>said by  ZOverLord <A HREF="/useremail/u/889138"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><br><br>Agree,<br><br>But, it could be a BUG.<br><br>At least Spybot does not have an un-installer for something it no longer can find, ("WhenU") lol<br><br>I wish that Lavasoft would get their heads out of the <B>Photon Band</B> and say something meaningful about this mess. Guess maybe I should call <B>Art Bell on CoastToCoast AM and ask him what he thinks about all this</B><br><br>Maybe there are <B>Aliens Involved</B><br><br>As 'Sam Kinnison' once said <B>"It Never STOPS!"</B><br> </DIV>What 'Bug' states that "Hey I found the dude, but I can't take care of it"..Not really messing with you.<br><br>I'm annoyed that neither program can clean what they see, if a progo <I>can</I> see the problem; then by default 'it' should <I>DEAL</I> with the issue; apparently not.<br><br>Of course we can all laugh @ the idiots that persist in asking for problems, due to either a lack of knowledge or complete stupidity. Safe hex, is not something found on a gambling site, nor a porn site. Then there are those that really have no idea, until they lose their wallet & ID online; & scream <B><I>foul</I></B>! Then they lose everything & sometimes their family, right along with a three year attempt @ fixing their life.<br><br>WhenU is a 'Bitch' nobody needs! Some have enough of these already, without an online one!<br><br>Cheers<br><SMALL>--<br>2.66g/533fsb Intel CPU @ 3.48g512meg Twinmos PC3700~466 DDR @ 2.8v -PCpower&Cooling 512.ATI 9500 Pro @ 9700 Pro @1.6v--AMD ASUS A7N8X-E ~2500+ @3200 ATI 9500 Pro, Corsair 512LL.-- Aristotle.net</SMALL>]]></description>
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<pubDate>Tue, 01 Mar 2005 21:45:48 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12798214</link>
<description><![CDATA[<A HREF="/useremail/u/937383"><b>TeMerc</b></A> : I'm thinking everyone is waiting for the next set of defs, so they can pick em apart, as will be the case for the unforseeable future I imagine, and rightly so.<br><br>No one can really trust them after all of this nonsense. Truly a picture perfect example on how <I>not</I> to handle a situation of this magnitude, regarding such an outcry from your client base.<br><SMALL>--<br>Remember............You can NEVER be OVERPROTECTED!!&raquo;<A HREF="http://temerc.com/" >temerc.com/</A></SMALL>]]></description>
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<pubDate>Tue, 01 Mar 2005 00:35:09 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12797766</link>
<description><![CDATA[<A HREF="/useremail/u/889138"><b>ZOverLord</b></A> : Agree,<br><br>But, it could be a BUG.<br><br>At least Spybot does not have an un-installer for something it no longer can find, ("WhenU") lol<br><br>I wish that Lavasoft would get their heads out of the <B>Photon Band</B> and say something meaningful about this mess. Guess maybe I should call <B>Art Bell on CoastToCoast AM and ask him what he thinks about all this</B><br><br>Maybe there are <B>Aliens Involved</B><br><br>As 'Sam Kinnison' once said <B>"It Never STOPS!"</B>]]></description>
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<pubDate>Mon, 28 Feb 2005 23:22:01 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12797642</link>
<description><![CDATA[<A HREF="/useremail/u/817075"><b>Kiwi</b></A> : @ least Spybot still has a moral or two left, wonder for how long though? I'm intrigued after a blast on a system fix that both acknowledged an issue and neither really fixed them, like a reboot will do it NOT! Even in safe mode, again NOT. I had a rather trying time & It was more than straight out spyware. It still pissed me off that although BOTH progo's acknowledged problems, neither could take care of them...Had to be done manually.<br><br>I say, head for the hills, Large wave on the way /Joke. Not much out there can handle the traffic anyway, McAfee Enterprise is pretty damn sharp...But the World is becoming a ball of fire with this crap everywhere and how many 'normal' users can manually kill this stuff....Right along with that, reflect the first piece...neither actually work on hardcore; but I still trust Spybot & don't trust Adaware.<br><br>Still, most people suffering the problems are those that <I>PERSIST</I> in unsafe hex. I have yet to clean the resistant BS off someones system that does not visit PORN & GAMBLING sites....<br><br>Of course & though if any progo states "I see it" ~It should damn well clean it, not wave a blasted hand saying 'Hi, I'm here'!<br><br>Cheers<br><SMALL>--<br>2.66g/533fsb Intel CPU @ 3.48g512meg Twinmos PC3700~466 DDR @ 2.8v -PCpower&Cooling 512.ATI 9500 Pro @ 9700 Pro @1.6v--AMD ASUS A7N8X-E ~2500+ @3200 ATI 9500 Pro, Corsair 512LL.-- Aristotle.net</SMALL>]]></description>
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<pubDate>Mon, 28 Feb 2005 23:05:51 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12789205</link>
<description><![CDATA[<A HREF="/useremail/u/767726"><b>StraitShoot</b></A> : <div class="bquote"><SMALL>said by  B <A HREF="/useremail/u/229804"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><BR><BR>Wow, and they said this thread would go on forever.  Two days without a post.<br><br>I guess everybody's forgiven Lavasoft again?  Or have we all fallen aslee (zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz<br> </DIV>No, I haven't forgiven Lavasoft, but I am like, you know, moving on with my life! LOL.. I have uninstalled Adaware, and simply will never deal with them again. Lavasoft to me is dead now, old, tired, dead news.. Never will their software darken my hard drives again...<br><br>LOL]]></description>
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<pubDate>Mon, 28 Feb 2005 00:46:29 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12788839</link>
<description><![CDATA[<A HREF="/useremail/u/879997"><b>dadkins</b></A> : I'm still waiting for this New Update from Ad-Aware... :uhh:]]></description>
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<pubDate>Sun, 27 Feb 2005 23:48:18 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12788817</link>
<description><![CDATA[<A HREF="/useremail/u/461749"><b>WFO</b></A> : We haven't forgotten B. Probably just tired of the gum flapping with no results. No update since the 16th. Ad-aware still resides on my system I won't scan until a proper definition update is provided. Until then, Giant and my other security programs will suffice. Ad-aware, once the first, is now the last line of defense.:p]]></description>
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<pubDate>Sun, 27 Feb 2005 23:45:22 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12780806</link>
<description><![CDATA[<A HREF="/useremail/u/229804"><b>B</b></A> : <br>Wow, and they said this thread would go on forever.  Two days without a post.<br><br>I guess everybody's forgiven Lavasoft again?  Or have we all fallen aslee (zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz<br><SMALL>--<br>In a realm outside causality and function</SMALL>]]></description>
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<pubDate>Sun, 27 Feb 2005 00:31:00 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12770866</link>
<description><![CDATA[<A HREF="/useremail/u/532660"><b>Taranis</b></A> : <div class="bquote"><SMALL>said by  Martinus <A HREF="/useremail/u/445404"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><BR><BR><div class="bquote"><SMALL>said by  Taranis <A HREF="/useremail/u/532660"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><br><br>If it harvests user data and transmits it somewhere without explicit user consent... </DIV>You may want to read <A HREF="http://www.pcpitstop.com/spycheck/eula.asp">this article</A> about how you can <I>achieve</I> "explicit user consent" in an EULA.<br> </DIV>Moot point overall.  What's the primary purpose of this software from the vendor's point of view?  <br><br>Serve advertisements.  Ergo, it's adware.]]></description>
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<pubDate>Fri, 25 Feb 2005 19:07:58 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12768405</link>
<description><![CDATA[<A HREF="/useremail/u/0"><b>anon</b></A> : <BLOCKQUOTE><br>If users refuse to take responsibility for their actions then why should we help them over and over (at our own risk) to get rid of spyware that had they taken responsibility and learned how to properly use their computer they wouldn't have?</BLOCKQUOTE><br>Well, because they want us to and pay us money to do it.  Pretty simple.  The user is king in a free market.<br><br><BLOCKQUOTE> What we should be debating here is how to help users take responsibility for their actions and, therefore, how to be responsible computer users. The entire focus of this thread is wrong. It not only encourages, but blesses irresponsibility of the user. I cannot condone that. Encouraging and blessing irresponsiblity in any area of life, as Eric constantly asks us to do in respect to how users interact with their computers, encourages lack of responsibility in other areas of life. We don't encourage people to drive automobiles when they don't know the traffic laws. We have classes to teach people proper, safe driving. The same applies here. We should be talking about how we get mandatory classes for all new computer users and how we set up licensing of computer users. This is where the discussion becomes meaningful. Ideas about how anti spyware vendors can avoid lawsuits from adware companies is just a waste of time, futile in the long run, and a deadly distraction from the real issue.</BLOCKQUOTE><br><br>Oh please!:uhh:  Yes, that's really meaningful.  Of course Eric's dedicated and <I>incredibly useful</I> work isn't meaningful at <I>all</I>; he's just an enabler of irresponsible behavior.  Is that a pretty fair summation of your view?<br><br>Your plan is kind of like the dense idea that everyone should have to go to the state to get a license to be a parent (with the assumption that would solve family problems), or to own a house; basically that any common human activity should need a license.  You apparently think I should ask for permission to live.  No thanks.  I don't know if you realize how totally draconian and anti-human your "meaningful" suggestion is.<br><br>Yes I beleive in taking total responsibility for your own actions.  So does Eric, I think, despite your opinion of him to the contrary.  No, there's no way to have a really secure computer without being knowledgeable (or having a knowledgeable administrator).  We all understand that.  However, that does not mean that a security program is useless!  Let's say a user doesn't know what a virus is, nor what a right-click is, and can barely find the Start "button".  That doesn't mean they're not saf<I>er</I> from viruses if they have an anti-virus program.<br><br><BLOCKQUOTE>Attempts to finesse an effective AND lawsuit-proof set of spyware/adware/malware criteria are doomed, and we are better off, based on the "I know spyware when I see it" concept, either (a) providing generic uninstaller tools with all the disinfection power of contemporary antispyware, or (b) relying on groupthink definitions of spyware a la SpamNet or the new MS thing, or (c) employing a lawsuit-proof underground free software equivalent to today's antispyware options.</BLOCKQUOTE><br><br>Oh, I don't think making an effective and lawsuit-proof anti-spyware is doomed to failure at all.  It's not all that difficult to take yourself out of uSA lawyer's jurisdiction.  Like you suggest, a free, possibly open-source, software could be made.  Also my suggestion to base ops offshore would be effective.  What's more, I think everyone is blowing the potential of lawsuits out of proportion.  The reason the anti-spyware software is ineffective, is because it's ineffective.  Vendors simply seem incapable of making a program that takes care of 100%, or even 99% of problems (check out &raquo;<A HREF="http://spywarewarrior.com/asw-test-guide.htm" >spywarewarrior.com/asw-test-guide.htm</A> )  Theoretical lawsuits are just an excuse.]]></description>
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<pubDate>Fri, 25 Feb 2005 14:14:50 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12768259</link>
<description><![CDATA[<A HREF="/useremail/u/445404"><b>Martinus</b></A> : <div class="bquote"><SMALL>said by  Taranis <A HREF="/useremail/u/532660"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><br><br>If it harvests user data and transmits it somewhere without explicit user consent... </DIV>You may want to read <A HREF="http://www.pcpitstop.com/spycheck/eula.asp">this article</A> about how you can <I>achieve</I> "explicit user consent" in an EULA.<br><SMALL>--<br>From the GSV "Ethics Gradient"</SMALL><div class="borderless"><TABLE WIDTH=95% align=center border=0 CELLPADDING=4"><TR><TD ALIGN=CENTER VALIGN=CENTER BGCOLOR=#000000 nwrap COLSPAN=2 WIDTH=66%><A HREF="/speak/slideshow/12768259?c=781046&ret=L2ZvcnVtL3IxMjY2NjcyNS54bWw%3D"><IMG TITLE="25577 bytes" BORDER=0 WIDTH=307 HEIGHT=228 SRC="/r0/download/781046~3e15948013bdee658d20ea07e4a7273c/ewallet.jpg"></A><br>Gator's eWallet EULA is contained in this small box but it is 7 printed pages long. Now, where's my lawyer?</TD></TABLE></div>]]></description>
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<pubDate>Fri, 25 Feb 2005 13:55:14 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12768184</link>
<description><![CDATA[<A HREF="/useremail/u/532660"><b>Taranis</b></A> : <div class="bquote"><SMALL>said by  eburger68 <A HREF="/useremail/u/378696"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><BR><BR>1) The fact that some programs (which you call "adware") display advertising outside of the main program window. It sounds like you find the advertising displayed within the free versions of Opera or Eudora unobjectionable as compared with advertising displayed in its own separate pop-up windows.</DIV>I have never used Eudora or Opera myself, so I can't give any opinion of how I feel about their advertising.  If it harvests user data and transmits it somewhere without explicit user consent, then I would of course find that objectionable.  If it uses a 3rd party app that runs 24/7, whether I use Opera or not, to serve up ads, I'd feel the same way. This is part of the distinction that I make when defining ad-supported software vs. adware. In other words, there are no executables running in the background that came bundled with the program that continue to bombard me with advertising even though the primary reason I "agreed" to such advertising is not in use.  Maybe more of a tangible example is:  When you turn off your tv, does it come on at random times to show you an advertisement for a home loan?  Of course not.  Neither should an ad-supported shareware product such as Opera.  It should also fully disclose what it does with regards to monitoring user clicks, and/or collecting and transmitting user data.<br><br><div class="bquote"><SMALL>said by  eburger68 <A HREF="/useremail/u/378696"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><BR><BR>2) The question of whether the advertising's "primary purpose" is to support the free use of a host program or whether the primary purpose is to display advertising.<br><br>That's an interesting set of distinctions, but where things get confusing is what I take to be an attempt to conflate the two or to premise one on the other. Put another way, you seem to assert that advertising software that displays ads embedded within a program like Opera or Eudora primarily functions to support the free use of the software, whereas advertising software that displays advertising in separate windows on the user's desktop primarily functions to display advertising itself. If i've misread your position, please do offer some clarification.<br></DIV>Umm... sort of. :)<br><br>Where I make the distinction, as an end user, is how I look at each particular piece, if there is one, of a given download.  Let me explain through an example:<br><br>I want a download manager.  I pick "DownloadMan".  DownloadMan has a banner that comes up embedded inside the progress box whenever I use it to download files from the internet.  When I finish using and exit DownloadMan, the banner disappears along with the progress box.  No system resources are used once I exit the program, there are not external dll's or executables running in the background and no other ads come up on the screen unless and until I use the program again. It also has an easy-to-understand EULA and read-me that fully discloses whether it collects and/or transmitts anything about my web surfing habits.<br><br>This, I think is fair.<br><br>Scenario #2:<br><br>I want a download manager.  I choose DownloadMan 2.  DownloadMan 2 comes bundled with CoolwebSearch, an <I>external</I> program.  To install and use DownloadMan 2, I am <I>required</I> to install CoolwebSearch.  As I'm using DownloadMan 2, I still have the embedded ads in the progress box, and while DownloadMan 2 itself collects no data about me, CoolwebSearch (with a different EULA, I might add) has an external executable <I>outside</I> DownloadMan (call it phblib32.dll).  phblib32.dll hooks itself into rundll32.exe and now is impossible to shut down or delete, since rundll32.exe is an integral part of the OS and runs continuously, normal or safe-mode.  <br><br>Now, I have adware running continuously on my computer, whether I'm using the host program or not.  Who knows what it's doing other than serving me ads?  I didn't want it; didn't ask for it - it was forced upon me as a condition of using the program I originally wanted.  What's my out as a consumer/end-user?  In the first scenario I can simply uninstall DownloadMan and never be bothered again.  Not so with version 2.<br><br>There's the difference.  DownloadMan 2 integrates itself into my browser as I want, but in the second scenario, there is a program external to that which has hooked itself into my operating system with the sole purpose an intent of starting up my browser unprompted to show me an ad and maybe more - while I have no real way to find out <I>what</I> it's doing.<br><br>These are the programs I believe anti-adware companies should be going after.  Software who's <I>sole</I> purpose is to keep itself on in my OS, continually updated to prevent its removal (or not - moot point really), only to show me advertising.  If I remove DownloadMan 2, you can bet CoolwebSearch will stay of it's own volition. Does that make DownloadMan 2 bad? In my opinion, No. It's the software that comes with it. <br><br><div class="bquote"><SMALL>said by  eburger68 <A HREF="/useremail/u/378696"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><BR><BR>Why can't the primary purpose of ad programs that display ads outside of the program windows of host applications also be to support the free use of the host program? That is exactly what the vendor behind BearShare, for example, would argue about his bundling of WhenU. He bundles WhenU because the advertising is more effective and, thus, pays him more money, allowing him to offer BearShare for "free." WhenU, in other words, is bundled primarily to support the free use of BearShare. </DIV>The very nature of such programs that display advertising outside of the host program invalidates their ability to support the host program when the writers of such software go to great lengths to keep end users from uninstalling and removing such software.  WhenU is certainly not in the business to support the distribution of "free" software.  They're a business, and as such expect to make money in their endeavors.  However, I won't use BearShare because it comes bundled with WhenU.  Ergo, the business "partnership" of Bearshare and WhenU fails at my doorstep.  WhenU makes it's money from end users who don't recognize them as a threat.  In otherwords, they prey on the ignorant and apathetic.  At the very least, those ignorant and/or apathetic users should be free to download and use a tool to easily and completely remove such software, when the authors of such software make it virtually impossible for the novice (and sometimes expert) users to remove it.<br><br>The fact that Ad-AdAware backed out of the very thing they represent (detecting and removing adware), shows the contrast of my personal interests vs. theirs regarding what adware/spyware/malware is and whether I want it removed.  In my opinion, Lavasoft is further contributing to the problem of blurring the lines between legitimate and illegitimate online advertising, while leaving us in the anti-adware community with one less tool to use in our fight to rid our machines of them.<br><br><div class="bquote"><SMALL>said by  eburger68 <A HREF="/useremail/u/378696"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><BR><BR>I must say that I find the embedded advertising in Opera or Eudora to be much less of a problem than the advertising displayed by programs that run separately from the host program, as WhenU and Claria advertising modules do. But I don't know that I'd go so far as to suggest that one model is completely legitimate and one illegitimate. I'd want to look at other factors, such as notice/disclosure during installation and data/privacy practices.</DIV>I think the distinction is easily made between legitimate and illegitimate advertising, because it's not necessarily <I>what</I> the adware is doing, but <I>how</I> it's doing it, among other criteria.<br><br><div class="bquote"><SMALL>said by  eburger68 <A HREF="/useremail/u/378696"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><BR><BR>For example, let's say we had a hypoethetical download manager of the FlashGet/GoZilla/DAP type. This download manager used embedded advertising, not a separate, third-party advertising module such as Claria or WhenU. So far so good.<br><br>But let's also say that the software module (a DLL loaded by the download manager executable) that displayed this embdedded advertising in the download manager program window also monitored downloaded files as well as browser clicks within IE (as many download managers do), tied the data to a GUID to build a profile of particular users, and transmitted all that to the vendor for the purposes of targeted advertising and, potentially, resale to third-parties in cases where the user actually supplied at least an email address during the opening "registration" screen. <br><br>Let's also say, for the sake of argument, that this download manager disclosed none of these data and privacy practices during installation except buried far down in the 5000 word EULA put before the user with the standard "Click here to continue" button. It also disclosed those practices nowhere on its web site except in the EULA and Privacy Policy published there, which were accessible only from two tiny links shoved to the very bottom of the support page, which itself was at least two clicks deep into the web site.<br><br>Given those circumstances, would you still argue that this download manager was unobjectionable "shareware" because it used embedded advertising as opposed to separately displayed ad windows?<br></DIV>No, of course not.  Again, it depends on <I>how</I> the advertising is distributed to the user and what data said program collects.  In your example, I would classify such software as adware because it has a purpose and intent different from that of the end-user: the harvest and transmission of private user data and the display of advertising, neither of which is even remotely related to the primary reason the end user downloaded the program in the first place.<br><br>But how do you define intent?  As far as I'm concerned, a writer can freely create and distribute an ad-supported program that manages downloads, and explain his "sales" intent of developing and distributing such software when his "true" intent is to make money either through his own code or through a third-party bombarding them with advertisements.  When done in such a nefarious way, such as hooking into the operating system itself to such a degree that novice and even expert users find it difficult to removections.  That individual and his ad-sponsoring partner should be held accountable due to the conspiratorial implications of such an arrangement. <br><br>In the use of a third-party ad component (WhenU), one hand need not know what the other is doing. The developer's true would be inconsequential in this case.  He's not distributing a "free" program out of the goodness of his heart - he want to make money.  He choses to do it through advertising and either writes his code to load a dll that transmits user data to a data-collection company (for example), or has a third-party set it up with his full cooperation.  Either way you slice it, a pile of crap is a pile of crap, no matter what gravy you cover it with.<br><br>An objective analysis, conforming to an established set of rules, of such software as you've implied, would be the determining factor in whether something is adware or not.  My point is simply this:  It can only be one or the other.  Adware is spyware is malware.  Break the established rules, you're adware and should be sanctioned, regarless of your <I>implied</I> intent (i.e. Give me a Cool Search Bar).<br><br>The adware vendors unfortunately have a good strategy:  Blur the lines between "good" and "bad" advertising until NO legal definition can be made and defended.  Lavasoft wholeheartedly rejected thier user base by contributing to the problem they themselves claim to solve.  <br><br>So what do we do about it?  We fight back by using forums like this one, emails and closing our pocketbooks.  I will never contribute a dime to a company with the ethics of Lavasoft.  I agree these are complex issues, but I think they are surmountable.]]></description>
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<pubDate>Fri, 25 Feb 2005 13:46:12 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12766975</link>
<description><![CDATA[<A HREF="/useremail/u/340145"><b>Steve</b></A> : <div class="bquote"><SMALL>said by  Mele20 <A HREF="/useremail/u/403861"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><br><br> My point is that if users become responsible and educated then such a tool will be needed much less often and the owner of the tool may thus escape lawsuits because it will no longer be so lucrative for the spyware vendors to sue.</DIV>Likewise, if all people just became good and honest, we wouldn't need jails or the police.<br><br>Same difference.<br><SMALL>--<br>Stephen J. Friedl • Unix Wizard • Microsoft Security MVP • Tustin, California USA • <A HREF="http://www.unixwiz.net">my web site</A></SMALL>]]></description>
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<pubDate>Fri, 25 Feb 2005 11:18:16 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12766849</link>
<description><![CDATA[<A HREF="/useremail/u/445404"><b>Martinus</b></A> : <div class="bquote"><SMALL>said by  Mele20 <A HREF="/useremail/u/403861"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><br><br>...I will not say anything further. </DIV>Why? Please do. By all means :)<br><br>This is a discussion - I think -. It's not a dogma.<br><SMALL>--<br>From the GSV "Ethics Gradient"</SMALL>]]></description>
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<pubDate>Fri, 25 Feb 2005 10:57:43 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12766691</link>
<description><![CDATA[<A HREF="/useremail/u/229804"><b>B</b></A> : Okay, here's the thing.  I don't actually agree with Mele20 (I think both the "user education is the answer" and "license users" memes are doomed to failure), but we both made the same mistake in our contrarian posts -- we specifically criticized (though not attacked) Eric's position.  He, understandably, doesn't take kindly to that.<br><br>I implied Eric was "buying" definitions sold by Lavasoft and adware companies, and Mele20 mentioned Eric "encouraging and blessing irresponsibility".<br><br>He took immediate offense to both posts; because of his (earned) power and influence here, what may have been merely a personal defense quickly gets extrapolated by others into a verdict on the contrarian poster and/or his or her position.<br><br>Anyway, I suspect neither Mele nor I has any animus towards Eric or wish to besmirch him, and while we both, in a sense, have sought to short-circuit some of the discussion, I do think we're both trying to contribute here.<br><br>To (perhaps unfairly) summarize the two contrarian positions:<br><br>Mine: Attempts to finesse an effective AND lawsuit-proof set of spyware/adware/malware criteria are doomed, and we are better off, based on the "I know spyware when I see it" concept, either (a) providing generic uninstaller tools with all the disinfection power of contemporary antispyware, or (b) relying on groupthink definitions of spyware a la SpamNet or the new MS thing, or (c) employing a lawsuit-proof underground free software equivalent to today's antispyware options.<br><br>Mele20's: All antispyware efforts are doomed, and we are better off (a) educating users to know exactly what they are doing when installing or accepting programs, and (b) educating those users to understand how to clean themselves up, and (c) somehow licensing those users before allowing them to use technology.<br><br>Again, while individual responsibility plays a part in both our positions, I personally do not agree with Mele20.<br><br>-- B<br><SMALL>--<br>In a realm outside causality and function</SMALL>]]></description>
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<pubDate>Fri, 25 Feb 2005 10:35:34 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12765684</link>
<description><![CDATA[<A HREF="/useremail/u/403861"><b>Mele20</b></A> : <div class="bquote"><SMALL>said by  suzi <A HREF="/useremail/u/999833"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><br><br>Well, you've certainly managed to sidetrack the discussion.  :uhh:<br> </DIV>I fail to understand how I have sidetracked this discussion. I have brought reality and practicality into it IMO. We can come back to this thread in 5 years and you can all see then that I was right on target. :) But why waste the five years? ;)<br><br>Since this appears though to be a thread, not on a open forum where anyone who believes he/she has something useful to say and who does so in good faith is accepted (although not necessarily agreed with), but rather is a " semi-closed" thread only for those who have a particular viewpoint on this subject which I was unaware was the case...I will not say anything further. Peace everyone. <br><SMALL>--<br>The first and foremost function of our jurors is to protect private citizens from a tyrannical and intrusive government...Jurors are the last line of defense for liberty. Thomas Jefferson 1789</SMALL>]]></description>
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<pubDate>Fri, 25 Feb 2005 07:26:44 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12765674</link>
<description><![CDATA[<A HREF="/useremail/u/767726"><b>StraitShoot</b></A> : <div class="bquote"><SMALL>said by  koshimoto <A HREF="/useremail/u/1162684"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><BR><BR>You mentioned "prevention and education". That's what I was referring to. <br> </DIV>I LOVE the way this issue parellels "safe sex"..LOL<br><br>Sorry, couldn't resist!<br><br>Jim:D:D:D:o;):p:uhh:]]></description>
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<pubDate>Fri, 25 Feb 2005 07:24:18 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12765397</link>
<description><![CDATA[<A HREF="/useremail/u/1162684"><b>koshimoto</b></A> : You mentioned "prevention and education". That's what I was referring to. <br><br>P.S. All my best, dahpne.]]></description>
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<pubDate>Fri, 25 Feb 2005 05:03:54 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12765388</link>
<description><![CDATA[<A HREF="/useremail/u/1017599"><b>Oremina</b></A> : <div class="bquote"><SMALL>said by  StraitShoot <A HREF="/useremail/u/767726"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><br><br><div class="bquote"><SMALL>said by  Mele20 <A HREF="/useremail/u/403861"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><br><br>They will learn to stay away from PORNO, warez, etc. sites. <br> </DIV>NO!<br>SAY IT ISN'T SO!<br>WHAT A BUMMER!  Because of those "EVIL" Spyware" companies, I can't participate in this pastime... SHUCKS! The Unfairness!  <br><br>:D<br><br> </DIV>You'll go blind I tell you, you'll go blind!!!::p:p:p:p:p:o<br><br>(Sorry, couldn't resist it. I promise I'll say no more.)<br><br><SMALL>--<br>Oremina<br><br></SMALL>]]></description>
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<pubDate>Fri, 25 Feb 2005 04:53:29 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12765259</link>
<description><![CDATA[<A HREF="/useremail/u/999833"><b>suzi</b></A> : Well, you've certainly managed to sidetrack the discussion.  :uhh:<br><SMALL>--<br>aka Suzi, Spyware Warrior</SMALL>]]></description>
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<pubDate>Fri, 25 Feb 2005 03:41:26 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12765213</link>
<description><![CDATA[<A HREF="/useremail/u/403861"><b>Mele20</b></A> :  koshimoto <A HREF="/useremail/u/1162684"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A> Turn off ActiveX, etc? I didn't suggest that. I said that users need to learn to be responsible and that means using a browser other than IE. At least until Microsoft fixes IE. Most users don't know anything about other browsers so whether or not it would be difficult to convince them to use a better, safer browser is unknown. This is where education comes into play. <br><br>As for my comment about all of us having had our browsers redirected to another search engine that was mostly tongue in cheek. I stated I was referring to the Verisign redirect and anyone who made a typo during that period had their browser redirected. I have never had my browser redirected except by Verisign during that time period and I was deliberately mistyping so that I could see if it was still happening.<br><br>I have not meant to imply that an antispyware remover tool would never be useful. My point is that if users become responsible and educated then such a tool will be needed much less often and the owner of the tool may thus escape lawsuits because it will no longer be so lucrative for the spyware vendors to sue.<br><br>AdSubtract I don't understand your question. I am not trying to steer the thread away from anything. The point of the thread is two fold (1) we are mad at and disappointed by LavaSoft's actions (2) what are we going to do now?  Number 1 has been impacted further by the announcement in another thread by Eric about Idownload sending cease and desist letters to know antispyware sites. Thus number 2 becomes even more important and more pressing. I respect Eric a lot and his views but I really see no reason why a different or additional solution cannot also be presented? Why is that a problem? If you feel my suggestions are not germane then ignore them. :)<br><SMALL>--<br>The first and foremost function of our jurors is to protect private citizens from a tyrannical and intrusive government...Jurors are the last line of defense for liberty. Thomas Jefferson 1789</SMALL>]]></description>
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<pubDate>Fri, 25 Feb 2005 03:14:01 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12764986</link>
<description><![CDATA[<A HREF="/useremail/u/937383"><b>TeMerc</b></A> : Wrong thread...........my bad]]></description>
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<pubDate>Fri, 25 Feb 2005 02:09:10 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12764927</link>
<description><![CDATA[<A HREF="/useremail/u/0"><b>anon</b></A> : Mele20 - you stated "We should be talking about how we get mandatory classes for all new computer users and how we set up licensing of computer users. This is where the discussion becomes meaningful."<br><br>Why are you trying to steer this thread away from its origin?  Eric Howes is known to all of us, started this thread, and has been personally responsible for privacy invasion education on multiple levels.  What exactly is your position?]]></description>
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<pubDate>Fri, 25 Feb 2005 01:54:50 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12764899</link>
<description><![CDATA[<A HREF="/useremail/u/1162684"><b>koshimoto</b></A> : Since you're never going to be able to convince everyone that turning off ActiveX, Java, and ActiveScripting in their browser is a wise move, the only thing left is how to help the fools fix what happens as the consequence of not doing so. An Adware/Spyware remover that still removes Adware/Spyware will be required software for them.<br><br>As for your comment:<br><br>"For instance, it asked if users had ever had a search redirected to a search engine other than the one of their choice. Well, that has happened to all of us!"<br><br>Speak for yourself. Bookmark Google.]]></description>
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<pubDate>Fri, 25 Feb 2005 01:45:03 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12764887</link>
<description><![CDATA[<A HREF="/useremail/u/795407"><b>SnowyOne</b></A> : Yes, this thread has shown that there are no easy answers.<br>Nevertheless, user education will need to be a part of the solution.]]></description>
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<pubDate>Fri, 25 Feb 2005 01:42:48 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12764812</link>
<description><![CDATA[<A HREF="/useremail/u/403861"><b>Mele20</b></A> : I've read this entire thread, threads at ComputerCops, LavaSoft, Wilders Security on this topic. The point of this thread is what do we do now that Lavasoft let us down. My suggestions are NOT OT. They are EXACTLY ON POINT. Eric doesn't want to hear anyone point out the obvious which is what I have done. Prevention and education are the only workable answers and why someone as smart and knowledgeable as Eric is unwilling to even discuss this puzzles and worries me.<br><br>I don't understand how anyone could, in their wildest moments, think I was trying to shut down the thread? Surely Eric you jest. :) I have pointed out the ONLY WORKABLE LONG TERM SOLUTION. That is NOT trying to get the thread closed. Most everyone else in this thread has either bitched about LavaSoft letting everyone down and/or proposed solutions which I don't think are going to work and the responses to various proposals mostly admit this sad fact. Given this situation, why is it not acceptable for me to propose a workable solution? <br><br>I no longer think the Wild, Wild West attitude toward the internet is viable. I see no more harm in licensing computer users for the internet and requiring classes than I do in issuing driver's licenses requiring tests and more often after a certain age, etc. As for how mandatory classes and licensing is off point...it is NOT off point! It is more on point than most of posts here. There is no way around the spyware companies suing antispyware vendors. Trying to figure out how to wiggle around these lawsuits which has been the main thrust of this thread is a waste of time because it can't be done. Prevention and education and personal responsibility are the only viable answers to spyware on users computers and the sooner people realize that the faster we can get this problem under control. <br><br>(As for my signature, that quote is in specific reference to juries understanding that the law they are asked to uphold in a given case can and may be immoral and if so it is their duty to not blindly follow it no matter what the judge's charge to jury may have been).<br><SMALL>--<br>The first and foremost function of our jurors is to protect private citizens from a tyrannical and intrusive government...Jurors are the last line of defense for liberty. Thomas Jefferson 1789</SMALL>]]></description>
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<pubDate>Fri, 25 Feb 2005 01:22:58 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12763924</link>
<description><![CDATA[<A HREF="/useremail/u/0"><b>anon</b></A> : Mele20 - you've ignored the main point of this thread.  Those of us that depend on, work with, counsel others, and develop solutions for dealing with privacy invasion on the internet have been profoundly disappointed by one of the founders and leaders in this cottage industry (Lavasoft Ad-Aware). Lavasoft in the past has played a pivotal role in ridding countless computers around the world of their freeloading spyware/adware/malware software.  They continue to do so.  I, for one, hope they will continue in the future and will learn from their mistakes, and their current public relations nightmare.  Ad-Aware, or whatever you choose to call the product in this thread, is still a very useful application despite its position on WhenU.  Would I buy it?  No.  Would I use it for free?  Yes.  Will they go out of business if everybody thinks like me?  Yes.  You form your own opinions.  Mandatory classes and licensing of computer users is off the point and contradicts your signature phrase protecting "private citizens from a tyrannical and intrusive government..."   ]]></description>
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<pubDate>Thu, 24 Feb 2005 23:01:38 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12763904</link>
<description><![CDATA[<A HREF="/useremail/u/767726"><b>StraitShoot</b></A> : <div class="bquote"><SMALL>said by  Mele20 <A HREF="/useremail/u/403861"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><BR><BR>They will learn to stay away from PORNO, warez, etc. sites. <br> </DIV>NO!<br>SAY IT ISN'T SO!<br>WHAT A BUMMER!  Because of those "EVIL" Spyware" companies, I can't participate in this pastime... SHUCKS! The Unfairness!  <br><br>:D<br><br>But seriously, Mele, I agree with your post and I think you're right, you hit the target pretty much on the nose, and I agree.. Too bad MAC Users have it a bit easier, I guess ..LOL..(Just Kidding)...:):D I've heard your arguments before and I think your intentions are okay, but it really now, it sounds like you want us users to get "internet usage licensing"... correct me if I'm wrong... that's not what the internet is about.. a little "Wild Wild West" is a good thing to have, even if it means dealing with "rogue" baddies, here and there... (Although the statistic that 90% of all computers are spyware infected, is pretty scary..)<br><br>Eric, I think you're right too!  This thread has been very enjoyable, informative, and "eye-opening".. It's just too bad that some of us here in cyber-land have to make keeping our systems clean an "unofficial, unpaid, unappreciated and unnoticed part time job"... LOL... <br><br>VICTORY OR DEATH! <br>VICTORY OR DEATH! <br>VICTORY OR DEATH! <br><br>(Quote from the movie; "The Last Starfighter"..LOL)]]></description>
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<pubDate>Thu, 24 Feb 2005 22:59:10 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12763527</link>
<description><![CDATA[<A HREF="/useremail/u/378696"><b>eburger68</b></A> : Mele20:<br><br>If you don't feel this is a productive discussion, then you're free to stop following it. <br><br>Some of us happen to think it is a productive discussion, and I for one would appreciate your refraining from continually interrupting every discussion of spyware and adware on this board and attempting to shut it down.<br><br>If you have something useful to contribute that moves the discussion along, then let's hear it. If not, then please don't let us needlessly detain you in this thread and interrupt your enjoyment of this board.<br><br>Eric L. Howes]]></description>
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<pubDate>Thu, 24 Feb 2005 22:23:59 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12762982</link>
<description><![CDATA[<A HREF="/useremail/u/403861"><b>Mele20</b></A> : We can debate this issue until we are blue in the face but nothing that has been suggested here is actually going to work. The only solution that avoids lawsuits from the malware providers and actually works is EDUCATION and PREVENTION. <br><br>I was taught that you cannot have your cake and eat it too. In other words, if users want to have spyware free computers then they have to take responsiblity to MAKE that happen and that means a lot more responsibility than simply running an anti-spyware application and telling it to get rid of all the "bad stuff" and then proceeding to acquire more "bad stuff" almost instantly because of a refusal to TAKE RESPONSIBILITY FOR THEIR ACTIONS.<br><br>A computer is NOT a toaster no matter how much a user may wish it so. Buying a computer for use on the internet brings with that act a high degree of user responsibility. If users want to be responsible users then they won't get spyware. They will learn how to use Firefox, Mozilla, Netscape, and/or Opera instead of IE. They will learn how to use ad/subtract, or the Proxomitron. They will learn to stay away from porno, warez, etc. sites. They will learn to not click on everything they see and to not use file sharing applications. Then they will not get spyware. There will be little need for anti-spyware companies.<br><br>If users refuse to take responsibility for their actions then why should we help them over and over (at our own risk) to get rid of spyware that had they taken responsibility and learned how to properly use their computer they wouldn't have? What we should be debating here is how to help users take responsibility for their actions and, therefore, how to be responsible computer users. The entire focus of this thread is wrong. It not only encourages, but blesses irresponsibility of the user. I cannot condone that. Encouraging and blessing irresponsiblity in any area of life, as Eric constantly asks us to do in respect to how users interact with their computers, encourages lack of responsibility in other areas of life. We don't encourage people to drive automobiles when they don't know the traffic laws. We have classes to teach people proper, safe driving. The same applies here. We should be talking about how we get mandatory classes for all new computer users and how we set up licensing of computer users. This is where the discussion  becomes meaningful. Ideas about how anti spyware vendors can avoid lawsuits from adware companies is just a waste of time, futile in the long run, and a deadly distraction from the real issue.<br><SMALL>--<br>The first and foremost function of our jurors is to protect private citizens from a tyrannical and intrusive government...Jurors are the last line of defense for liberty. Thomas Jefferson 1789</SMALL>]]></description>
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<pubDate>Thu, 24 Feb 2005 21:31:41 EDT</pubDate>
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<title>Re: Upon Reflection...</title>
<link>http://www.dslreports.com/forum/remark,12762819</link>
<description><![CDATA[<A HREF="/useremail/u/275158"><b>haertig</b></A> : <div class="bquote"><SMALL>said by  salzan <A HREF="/useremail/u/928459"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><BR><BR>Any auto restore feature will be able to be disabled by the user.</DIV>You're quite correct.  In a general sense, this plan would not work.  However, I'm starting to view it as possibly the PERFECT approach for support of my parents and parents-in-law.  They don't even really know that you CAN install additional software on a computer, much less HOW to.  Except by a clueless accident on their part triggered by deception in an email or website.  Heck, with an auto-restore on reboot that was reliable I'd be inclined to turn Active-X back ON for them.  Why not "Install on Demand" while I'm at it?  Then they could see all those singing, dancing turtle animations in their email .exe attachments like they want to, and know they're only a reboot away from regaining control of their now-trashed computer!<br><br>But I really do agree with you on the general utility of this approach.  The majority of computer users may not be very technical, but they'd probably realize that all the things they just installed kindof went poof.  Come to think of it, isn't that what happens to them anyway when they stumble into a covert spyware installer?  I'm not trying to make fun of the less-than-knowledgeable, but it's going to be difficult to make an anti-spyware program that's totally idiot proof ... idiots are too damn ingenious.]]></description>
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<pubDate>Thu, 24 Feb 2005 21:16:13 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12762708</link>
<description><![CDATA[<A HREF="/useremail/u/378696"><b>eburger68</b></A> : Taranis17:<br><br>Thanks for the thoughtful reply. I must say, I find your distinctions intriguing, though the logic behind them a bit difficult to follow.<br><br>You wrote:<br><br> <BLOCKQUOTE><SMALL>said by Taranis17:</SMALL><HR>This sounds to me like ad-supported shareware. A fine line, to be sure, but completely different from the definition of adware itself, who's primary purpose is to display advertising for it's parent company.<br><br>For example, a screesaver that has embedded advertising within itself from it's corporate sponsors to support its distribution is not adware.<br><br>If said screensaver came bundled with BonzaiBuddy, a completely separate program who's sole purpose is to display advertising to support it's role as distributor of that screensaver, then I would say the screensaver is not adware, but it's bundled program sure is.<HR></BLOCKQUOTE><br><br>You've pointed to two different potentially objectionable things here:<br><br>1) The fact that some programs (which you call "adware") display advertising outside of the main program window. It sounds like you find the advertising displayed within the free versions of Opera or Eudora unobjectionable as compared with advertising displayed in its own separate pop-up windows.<br><br>2) The question of whether the advertising's "primary purpose" is to support the free use of a host program or whether the primary purpose is to display advertising.<br><br>That's an interesting set of distinctions, but where things get confusing is what I take to be an attempt to conflate the two or to premise one on the other. Put another way, you seem to assert that advertising software that displays ads embedded within a program like Opera or Eudora primarily functions to support the free use of the software, whereas advertising software that displays advertising in separate windows on the user's desktop primarily functions to display advertising itself. If i've misread your position, please do offer some clarification.<br><br>But why make that connection? Why can't the primary purpose of ad programs that display ads outside of the program windows of host applications also be to support the free use of the host program? That is exactly what the vendor behind BearShare, for example, would argue about his bundling of WhenU. He bundles WhenU because the advertising is more effective and, thus, pays him more money, allowing him to offer BearShare for "free." WhenU, in other words, is bundled primarily to support the free use of BearShare. <br><br>Put another way, why should a functional, programmatic distinction (embedded advertising vs. pop-up advertising) translate into a distinction between the "primary purpose" of one type of advertising vs. that of another?<br><br> <BLOCKQUOTE><SMALL>said by Taranis17:</SMALL><HR>This follows along the lines of my statement above. Such a program I would expect to be bundled with that screensaver. It's sole purpose is to serve up ads, in whatever form. To show that it embeds advertising in other programs outside of it's bundled application (the OS, IE, whatever), just makes it that much more notorious.<br><br>To be clear, if I downloaded a browser toolbar for its supposed functionality and it hijacks my homepage and runs a separate executable on my PC regardless of whether I'm using the browser or not, it's adware, because regardless of the "fuctionality" I found desireable, the obvious intent of such software is to pepper me with advertising.<HR></BLOCKQUOTE><br><br>I must say that I find the embedded advertising in Opera or Eudora to be much less of a problem than the advertising displayed by programs that run separately from the host program, as WhenU and Claria advertising modules do. But I don't know that I'd go so far as to suggest that one model is completely legitimate and one illegitimate. I'd want to look at other factors, such as notice/disclosure during installation and data/privacy practices.<br><br>For example, let's say we had a hypoethetical download manager of the FlashGet/GoZilla/DAP type. This download manager used embedded advertising, not a separate, third-party advertising module such as Claria or WhenU. So far so good.<br><br>But let's also say that the software module (a DLL loaded by the download manager executable) that displayed this embdedded advertising in the download manager program window also monitored downloaded files as well as browser clicks within IE (as many download managers do), tied the data to a GUID to build a profile of particular users, and transmitted all that to the vendor for the purposes of targeted advertising and, potentially, resale to third-parties in cases where the user actually supplied at least an email address during the opening "registration" screen. <br><br>Let's also say, for the sake of argument, that this download manager disclosed none of these data and privacy practices during installation except buried far down in the 5000 word EULA put before the user with the standard "Click here to continue" button. It also disclosed those practices nowhere on its web site except in the EULA and Privacy Policy published there, which were accessible only from two tiny links shoved to the very bottom of the support page, which itself was at least two clicks deep into the web site.<br><br>Given those circumstances, would you still argue that this download manager was unobjectionable "shareware" because it used embedded advertising as opposed to separately displayed ad windows?<br><br>Best,<br><br>Eric L. Howes]]></description>
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<pubDate>Thu, 24 Feb 2005 21:04:59 EDT</pubDate>
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<title>Upon Reflection...</title>
<link>http://www.dslreports.com/forum/remark,12761550</link>
<description><![CDATA[<A HREF="/useremail/u/928459"><b>salzan</b></A> : Upon reflection, I have some concerns about this approach. Any auto restore feature will be able to be disabled by the user. I bring this up because yesterday I cleaned an infested computer for a friend. The problem started with the downloading and installing of two screen savers....<br>She was very disappointed when I told her "these have to go" and I'm quite sure, if she did have an auto-fallback system restore, she would have disabled it to keep the screen savers. They were "really pretty". :hmm:]]></description>
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<pubDate>Thu, 24 Feb 2005 19:09:15 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12761531</link>
<description><![CDATA[<A HREF="/useremail/u/984597"><b>sybille</b></A> : <div class="bquote"><SMALL>said by  haertig <A HREF="/useremail/u/275158"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><BR><BR>Most of the Harry's I've met would be better served by a product that automatically restores their PC to it previous configuration on every reboot.  So if they notice they're getting popups or things are slowing down - just reboot!  There is such a product on the market, but it's name escapes me at the moment.<br></DIV>There's also <A HREF="http://www.knoppix.net/"><B>Knoppix</B></A>. :)<br><br>Another Windows product that gets mentioned now and again is <A HREF="http://www.finjan.com/Products/HomeUsersSurfinGuardPro/default.asp">Surfin'Guard</A>, which is more like a sandbox it seems.<br><br><div class="bquote"><SMALL>said by  haertig <A HREF="/useremail/u/275158"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><BR><BR>Then the non-Harry's left out here (us, basically) could have a generic uninstaller that presented us with the details.<br></DIV>But how is the anti-spyware company to decide which applications will be included in this uninstaller? That's the issue. Also, it seems to me that making the decision about what to include and how to classify it is really the added-value of an anti-spyware/anti-adware program. It's what makes the anti-program worth paying for (if not directly then by adding worth to the brand or company name, which leads you to pay for something else). <br><br>Maybe you were thinking that this program would show all applications that have been installed on the computer. For me, this seems to be a backwards approach. Wouldn't it make more sense for the advanced user simply to avoid installing unwanted software in the first place, for example by making use of limited user accounts?<br><br>I think that ad/spy/foist/crap/malware falls into two big categories: the kind that can have a EULA and the kind that cannot (most viruses, for example, which is why they hide in phony emails). I don't think there is much disagreement, if any, that things which install without EULA's are fair game for anti- ware. Thus, anti-virus programs have not faced the kind of legal challenges we see here.<br><br>So maybe we need to call it "EULA-ware": programs with EULAs that, in their content or presentation, have proven to be misleading in one way or another and which cannot be uninstalled fully by normal procedures. (The two seem to go hand in hand). Make it so that user must explicitly choose to remove this EULA-ware, as opposed to automatic removal for other unwanted-ware. Evidence for the difficulty of removal could come from user feedback, for example.<br><br>In the long run, it seems to me that the best solution is still the preventative one, though...]]></description>
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<pubDate>Thu, 24 Feb 2005 19:07:03 EDT</pubDate>
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<title>Re: The State is NOT The Answer</title>
<link>http://www.dslreports.com/forum/remark,12761524</link>
<description><![CDATA[<A HREF="/useremail/u/0"><b>anon</b></A> : The state is NOT the answer.  The state is the problem.  We realize that lawyers and lawsuits and stuff are making a horrible situation, so the solution is...more laws!  Gee that's a great idea!  Congress will save us all.  Let's fight fire with matches and gasoline.<br><br>No, the solution is to take the government out of the picture, not to start another socialist alphabet soup agancy to protect us from ourselves.  How to do this?  The internet makes it easy: off-shore.  How you gonna sue a Somalian?  Exactly.  <br><br>Eric, if you (or anyone else) made a truly good anti-spyware program that removed and prevented all spyware problems, at the same level that Norton or NOD32 take care of viruses, or that TH Guard takes care of trojans, then it _will_ be successful.  You could make a lot of money providing this valuable service.  Just get hosting from &raquo;<A HREF="http://www.havenco.com/" >www.havenco.com/</A> for instance (they operate off Roughs Tower: an island fortress off the shore of Britain, created in World War II and then abandoned.).  No one can shut off your servers then, without mounting an invasion!  Set up your financial affairs privately and intelligently and you're set to go.<br><br>I really hope someone will do this.  Unknowedgable users need a solution to the spyware problem that's simple and 99% effective.  I work tech support for an ISP and I can tell you almost everyone has spyware, and almost no one knows how to stop it.  They download Ad-Aware one day, run a scan, then never open it again and assume they're safe from spyware.  That's a best case scenario--only a few even do that much.  They do the same thing with Norton, but it's set up so as long as they pay up for their subscription each year they actually will basically be safe from viruses. So that's what people want: Norton for spyware (well, ideally it would even be much better, and not hog resources like Norton, etc.)<br><br>John]]></description>
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<pubDate>Thu, 24 Feb 2005 19:06:11 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12761253</link>
<description><![CDATA[<A HREF="/useremail/u/928459"><b>salzan</b></A> : The HDD Sheriff is hardware as well.]]></description>
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<pubDate>Thu, 24 Feb 2005 18:39:11 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12761204</link>
<description><![CDATA[<A HREF="/useremail/u/275158"><b>haertig</b></A> : It was DeepFreeze that I was remembering but it looks like that HDD Sheriff is a very similar product.<br><br>When I was searching the net trying to find that product after posting last time I ran into another neat one  reviewed here: &raquo;<A HREF="http://www.bit-tech.net/review/328/" >www.bit-tech.net/review/328/</A> and here: &raquo;<A HREF="http://www.pcreview.co.uk/article-4249.php" >www.pcreview.co.uk/article-4249.php</A>  This is a HARDWARE solution similar to the above two products.  I'm having a bit of trouble finding it for sale here in the US, but from it's developer's country (Sweden) it sure looks cheap.  I think I saw it for 38 Euro.  I'm not exactly sure what that calculates to, but I think it's less that $50 USD.]]></description>
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<pubDate>Thu, 24 Feb 2005 18:34:46 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12761063</link>
<description><![CDATA[<A HREF="/useremail/u/883156"><b>bluezanetti</b></A> : <div class="bquote"><SMALL>said by  haertig <A HREF="/useremail/u/275158"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><BR><BR>Back to Harry for a moment...  ;-)<br><br>Most of the Harry's I've met would be better served by a product that automatically restores their PC to it previous configuration on every reboot.  So if they notice they're getting popups or things are slowing down - just reboot!  There is such a product on the market, but it's name escapes me at the moment.</DIV>Do you mean <A HREF="http://www.faronics.com/index.asp">Deep Freeze</A>?  Initial targeting seemed to be for institutional/multiple open PC's, but there is single user licensing at the Standard version level.<br><br>Blue]]></description>
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<pubDate>Thu, 24 Feb 2005 18:21:15 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12760905</link>
<description><![CDATA[<A HREF="/useremail/u/928459"><b>salzan</b></A> : <div class="bquote"><SMALL>said by  haertig <A HREF="/useremail/u/275158"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><BR><BR>Back to Harry for a moment...  ;-)<br> So if they notice they're getting popups or things are slowing down - just reboot!  There is such a product on the market, but it's name escapes me at the moment.  I read about it in some thread here at DSL Reports.<br> </DIV>Do you mean this from my post above?<br><br>3. A hardware solution similar to <A HREF="http://www.hdd-sheriff.com/index.htm">HDD Sheriff</A> comes to mind and seems possible but the cost may be prohibitive for the average user.<br><br>(edited for clarity)]]></description>
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<pubDate>Thu, 24 Feb 2005 18:06:08 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12758695</link>
<description><![CDATA[<A HREF="/useremail/u/1017599"><b>Oremina</b></A> : Salut sybille<br><br>I think we are pretty much in agreement then :)<br><br>I agree completely with your second paragraph, it has always been so and always will be so. I am afraid though that we (the internet community) are in for a very, very long haul and things will not improve any time soon. <br><br>Political will, from our political masters for, as salzan said, "legislation with teeth" would make a huge difference, but I can't see it coming.<br><br>Regards<br><br>a bientot<br><SMALL>--<br>Oremina<br><br></SMALL>]]></description>
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<pubDate>Thu, 24 Feb 2005 14:10:49 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12758529</link>
<description><![CDATA[<A HREF="/useremail/u/984597"><b>sybille</b></A> : Non, non, you misunderstand: I meant that I <B>did not</B> think your views were cynical...which in turn means that I was agreeing with you about the state of political affairs, n'est-ce pas?<br><br>:)<br><br>Frankly, I believe that no matter how the terms are defined, if there is a buck (or pound or euro, etc.) to be made, there will always be a motive to discover and exploit the loopholes. There probably will be someone who is able to depict such exploitation as innovation, too, and espcecially if it's profitable. ]]></description>
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<pubDate>Thu, 24 Feb 2005 13:51:42 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12758496</link>
<description><![CDATA[<A HREF="/useremail/u/532660"><b>Taranis</b></A> : <BLOCKQUOTE><I>"* displays third-party advertising in pop-ups and windows that the software opens on the users' desktops and which are not part of internet content that users directly choose to visit or view without first providing sufficient notice and choice to users and securing their full, meaningful, and informed consent, or without offering users a means for permanently removing or opting out of the advertising short of purchasing a "pro" version of the product and/or incurring a fee."</I></BLOCKQUOTE><br><br>This sounds to me like ad-supported shareware.  A fine line, to be sure, but completely different from the definition of adware itself, who's primary purpose is to display advertising for it's parent company. <br><br>For example, a screesaver that has embedded advertising within itself from it's corporate sponsors to support its distribution is not adware.<br><br>If said screensaver came bundled with BonzaiBuddy, a completely separate program who's sole purpose is to display advertising to support it's role as distributor of that screensaver, then I would say the screensaver is not adware, but it's bundled program sure is.<br><br><BLOCKQUOTE><I>"* embeds third-party advertising banners or messages within other programs or within elements of the operating system itself without first providing sufficient notice and choice to users and securing their full, meaningful, and informed consent, or without offering users a means for permanently removing or opting out of the advertising short of purchasing a "pro" version of the product and/or incurring a fee."</I></BLOCKQUOTE><br><br>This follows along the lines of my statement above. Such a program I would expect to be bundled with that screensaver.  It's sole purpose is to serve up ads, in whatever form.  To show that it embeds advertising in other programs outside of it's bundled application (the OS, IE, whatever), just makes it that much more notorious.<br><br>To be clear, if I downloaded a browser toolbar for its supposed functionality and it hijacks my homepage and runs a separate executable on my PC regardless of whether I'm using the browser or not, it's adware, because regardless of the "fuctionality" I found desireable, the obvious intent of such software is to pepper me with advertising.  ]]></description>
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<pubDate>Thu, 24 Feb 2005 13:48:28 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12758486</link>
<description><![CDATA[<A HREF="/useremail/u/275158"><b>haertig</b></A> : Back to Harry for a moment...  ;-)<br><br>Most of the Harry's I've met would be better served by a product that automatically restores their PC to it previous configuration on every reboot.  So if they notice they're getting popups or things are slowing down - just reboot!  There is such a product on the market, but it's name escapes me at the moment.  I read about it in some thread here at DSL Reports.  Some provision would have to be made to exclude wiping our user data files on reboot however.  Maybe if those were relegated to a different non-auto-restore partition or something.<br><br>Then the non-Harry's left out here (us, basically) could have a generic uninstaller that presented us with the details.  Even back when I was using CleanSweep and some other uninstaller before that, I never simply clicked the "uninstall" button.  I always went the custom route and reviewed each and every thing that was targeted to be nuked.  And even added some things that the uninstaller thought were to dangerous to include by default.  Sometimes that target list was VERY long, depending on the app.  A pain to wade through, but a necessary evil in my eyes.<br><br>p.s. - Obviously I'm talking about our ficticious Harry Homemaker character here.  Any Harrolds, Harrys, etc. out there reading this - please take no offense!  Hopefully you catch less flack than the poor Joe's out there (Joe Average) or the Abby's (Abby Normal)]]></description>
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<pubDate>Thu, 24 Feb 2005 13:47:00 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12758040</link>
<description><![CDATA[<A HREF="/useremail/u/1017599"><b>Oremina</b></A> : <div class="bquote"><SMALL>said by  sybille <A HREF="/useremail/u/984597"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><br><br>Pas vraiment...<br> </DIV>Alors sybille, oui.. vraiment!<br><br>Actually, you are quite right. My cynicism does not apply to life in general. As a family man I have to be (and am) the eternal optimist! But I have to say that my optimism does waver when faced with our politicians. I guess freedom is also the right of the scum, dross and filth of our societies to inflict their will on the great mass of the law-abiding internet community.<br><br>Oremina<br><br></SMALL>]]></description>
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<pubDate>Thu, 24 Feb 2005 12:55:16 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12758005</link>
<description><![CDATA[<A HREF="/useremail/u/928459"><b>salzan</b></A> : <div class="bquote"><SMALL>said by  Oremina <A HREF="/useremail/u/1017599"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><BR><BR> Sadly, this would need politicians..:huh:<br><br>We both know (in fact all of us know) that in your country, my country (and the rest of Europe), it ain't going to happen.<br><br>Cynical, moi???<br> </DIV>I agree, I was just dreaming for a minute there....<br>:(]]></description>
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<pubDate>Thu, 24 Feb 2005 12:50:50 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12757974</link>
<description><![CDATA[<A HREF="/useremail/u/984597"><b>sybille</b></A> : Pas vraiment...]]></description>
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<pubDate>Thu, 24 Feb 2005 12:47:50 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12757786</link>
<description><![CDATA[<A HREF="/useremail/u/1017599"><b>Oremina</b></A> : <div class="bquote"><SMALL>said by  salzan <A HREF="/useremail/u/928459"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><br><br><STRONG>It's time for some legislation with teeth to stop this crap in it's tracks.</STRONG><br> </DIV>Sadly, this would need politicians..:huh:<br><br>We both know (in fact all of us know) that in your country, my country (and the rest of Europe), it ain't going to happen.<br><br>Cynical, moi???<br><SMALL>--<br>Oremina</SMALL>]]></description>
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<pubDate>Thu, 24 Feb 2005 12:27:25 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12757729</link>
<description><![CDATA[<A HREF="/useremail/u/928459"><b>salzan</b></A> : I have to admit I'm getting a little dizzy trying to keep up with this subject, which is now scattered all over the internet, but I'm trying. I apologize if this drifts a little OT. I just want to mention a few thoughts I've been having.<br><br>1. No matter what mal/spy/ad ware gets renamed to, even if it's Goody-Goody ware, the purveyors of the stuff will still go the legal threat route.<br><br>2. I find the software uninstaller route interesting but I can't find any such program that runs in the background full time, tracking system changes, providing install alerts, and a method of restore. The uninstallers I've looked at need to be started before an installation. I assume this is to conserve resources. Norton Ghost comes to mind, but even then, the user would have to know something was wrong or the program could just overwrite the good image with the new infected one. Similar to what system restore points could do.<br><br>3. A hardware solution similar to <A HREF="http://www.hdd-sheriff.com/index.htm">this</A> comes to mind and seems possible but the cost may be prohibitive for the average user.<br><br>4. I know that mucking through the legalese of a definition is truly a nightmare for most of us. I've seen many suggestions with merit, but what do I know, IANAL either. I'm leaning toward this definition from Brian Livingston. &raquo;<A HREF="http://windowssecrets.com/050224/" >windowssecrets.com/050224/</A><br><div class="bquote"> " Adware: A secondary computer program (1) that is installed as a result of a person using a primary, sought-out program or Web site, or the Internet in general, and (2) that generates revenue or other benefits for the promoter of the secondary program." </DIV>Is Legal Simplicity an oxymoron?<br><br>Ultimately, I think that almost anything that anybody comes up with will have to stand the test of the legal system. Probably in several venues throughout the world. And even then, the outcome may very well fall in favor of those with the deepest pockets.<br><br><STRONG>It's time for some legislation with teeth to stop this crap in it's tracks.</STRONG><br><br>(Edit: SP)]]></description>
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<pubDate>Thu, 24 Feb 2005 12:19:22 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12757671</link>
<description><![CDATA[<A HREF="/useremail/u/141383"><b>Karl Bode</b></A> :  <BLOCKQUOTE><SMALL>quote:</SMALL><HR>Either way, that's a lot of compromised computers.<HR></BLOCKQUOTE><br>I'm sorry, you have to refer to them as <I>"intentionally inundated"</I>, or you'll be hearing from their attorney.]]></description>
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<pubDate>Thu, 24 Feb 2005 12:10:31 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12757100</link>
<description><![CDATA[<A HREF="/useremail/u/305506"><b>jmorlan</b></A> : <div class="bquote"><SMALL>said by  Mele20 <A HREF="/useremail/u/403861"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><br><br>I read the AOL-NCSA Online Safety Study that was mentioned here.....I take that survey with a grain of salt. ;) </DIV>It's interesting to compare the AOL survey with the PCPitstop results at:<br><br>&raquo;<A HREF="http://www.pcpitstop.com/spycheck/default.asp" >www.pcpitstop.com/spycheck/default.asp</A><br><br>PCPitstop reports about 20% adware/spyware infection rate as opposed to the 80% rate found in the AOL study.  Still if 42% of the AOL "infections" were merely the Alexa registry key, that reduces the number of actual infections to 34% which is more in line with the PCPitstop results, but still quite a bit higher.  Perhaps PCPitstop users are more computer savvy than the average AOL user and that might account for some of the difference.  <br><br>Either way, that's a lot of compromised computers.<br><SMALL>--<br><A HREF="http://groups.yahoo.com/group/NewsPlex/">NewsPlex Discussion Group</A></SMALL>]]></description>
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<pubDate>Thu, 24 Feb 2005 10:49:42 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12755735</link>
<description><![CDATA[<A HREF="/useremail/u/403861"><b>Mele20</b></A> : I read the AOL-NCSA Online Safety Study that was mentioned here. I have a question. What Alexa spyware is being referred to in the study? The study said that 42% of users had "Alexa" on their systems and that was the number one spyware. How was this detected? Did the scan look for the Alexa registry key or the Alexa Toolbar? If the former, then I have spyware on my box. :D I see no reason to remove a harmless registry key when it just gets put back if I repair IE. I hope the study searched for the Toolbar because without the Alexa toolbar installed Alexa is NOT spyware. I note though that the study also claims that Ebates is spyware. It is NOT spyware. I've had it on my older box when I bought this newer Dell box so that I could get a rebate on the purchase price of this computer. I saw no ads, had no trouble removing it. It doesn't behave like spyware. I don't think it is spyware.<br><br>I saw other inaccuracies in that survey. For instance, it asked if users had ever had a search redirected to a search engine other than the one of their choice. Well, that has happened to all of us! Remember the Verisign redirect when making a typo? That was a badly worded question. And that only 40% said yes makes me think they didn't even understand the question! (Or maybe 60% have never made a typo in a search).<br><br>I take that survey with a grain of salt. ;)<br><SMALL>--<br>The first and foremost function of our jurors is to protect private citizens from a tyrannical and intrusive government...Jurors are the last line of defense for liberty. Thomas Jefferson 1789</SMALL>]]></description>
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<pubDate>Thu, 24 Feb 2005 05:59:00 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12755489</link>
<description><![CDATA[<A HREF="/useremail/u/378696"><b>eburger68</b></A> : sivran:<br><br>You wrote:<br><br><div class="bquote"><SMALL>said by  sivran <A HREF="/useremail/u/874811"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><BR><BR>I do believe the two definitions you posted in response to Taranis17 are quite good. It's late, but at the moment I can't think of a way to sneak past them, though I'm sure given time to reflect you yourself probably could.</DIV>When you're analyzing those kinds of criteria you've got to be thinking not only, "How could the bad guys slip past this clause?" but also, "What innocent applications might get caught by it?"<br><br>That's what makes these criteria and definitions tough to do right.<br><br>Best,<br><br>Eric L. Howes]]></description>
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<pubDate>Thu, 24 Feb 2005 03:41:25 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12755485</link>
<description><![CDATA[<A HREF="/useremail/u/378696"><b>eburger68</b></A> : suchaknight:<br><br><div class="bquote"><SMALL>said by  Suchaknight <A HREF="/useremail/u/699778"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><BR><BR>What if someone came up with a new kind of software tool, call it EULA-Analyst for example, that gave the end-user a succinct, easy-to-understand explanation of a EULA, highlighting any "concerns" that might be associated with installing the application in question? With this knowledge, the end-user could then make an easy choice, and adware apps that look suspicious would not even get installed. I'm sure a database of EULA samples could be created and maintained similar to the way it's done with other malware fingerprints. With this approach, the end-user would know what he is getting, and could act accordingly. Could this work? </DIV>That would be an interesting app for sure -- not a complete solution, but potentially useful. If you read a lot of these EULAs and Privacy Policies, you'll notice that they tend to use the same or similar clauses over and over. Once you get familiar with them, it's easy to spot what's new, unique, and different.<br><br>Best,<br><br>Eric L. Howes]]></description>
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<pubDate>Thu, 24 Feb 2005 03:38:59 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12755466</link>
<description><![CDATA[<A HREF="/useremail/u/380126"><b>zoom314</b></A> : Me I had Adaware SE and It would find a tracking cookie and nothing else, I'd have to update It over and over again. Then I installed Spy Bot S&D and guess what It found? It found 4 or 5 different pieces of spyware, Now there is none. Adaware never found anything but a Tracking Cookie or two, So I uninstalled It and deleted the install file.<br><SMALL>--<br>&raquo;<A HREF="http://mysite.verizon.net/zoom314/" >mysite.verizon.net/zoom314/</A></SMALL>]]></description>
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<pubDate>Thu, 24 Feb 2005 03:33:23 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12755440</link>
<description><![CDATA[<A HREF="/useremail/u/874811"><b>sivran</b></A> : Ah, Eric, having no more answers, I must concede.<br><br>You are, after all, the expert here, and I am far from an expert on anything. I wish I shared your optimism that the sticky issue of user consent can be tackled sufficiently, but I just can't say that I do. <br><br>I do believe the two definitions you posted in response to Taranis17 are quite good. It's late, but at the moment I can't think of a way to sneak past them, though I'm sure given time to reflect you yourself probably could. ;)<br><br>Anyway, I'm bowing out now. <br><SMALL>--<br><A HREF="http://www.againsttcpa.com/">TCPA </A>- Treacherous Computing<BR><A HREF="http://download.kerio.com/dwn/kpf/kerio-pf-2.1.5-en-win.exe">Kerio 2.1.5</A> - Best damn firewall<BR>Home licensing should be just that.</SMALL>]]></description>
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<pubDate>Thu, 24 Feb 2005 03:24:44 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12755416</link>
<description><![CDATA[<A HREF="/useremail/u/699778"><b>Suchaknight</b></A> : Well, I have read this entire thread, and have an idea/suggestion/comment regarding the difficulty in defining "spyware", and not getting into legal brouhahas with adware vendors for targetting their software. <br><br>What if someone came up with a new kind of software tool, call it EULA-Analyst for example, that gave the end-user a succinct, easy-to-understand explanation of a EULA, highlighting any "concerns" that might be associated with installing the application in question? With this knowledge, the end-user could then make an easy choice, and adware apps that look suspicious would not even get installed. I'm sure a database of EULA samples could be created and maintained similar to the way it's done with other malware fingerprints. With this approach, the end-user would know what he is getting, and could act accordingly. Could this work?<br><SMALL>--<br>I'm suchaknight, and I approved this post.</SMALL>]]></description>
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<pubDate>Thu, 24 Feb 2005 03:15:42 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12755387</link>
<description><![CDATA[<A HREF="/useremail/u/378696"><b>eburger68</b></A> : B:<br><br>You wrote:<br><br> <BLOCKQUOTE><SMALL>said by B:</SMALL><HR>Not true. HijackThis is one of the least understandable applications a novice can run, and yet thousands of people seek it out. Why? Because it's purported TO HELP! Harry damn well is going to be willing to Google, particularly if it's a click away in a link from The Generic Uninstaller. If people won't even do that much, then I don't particularly care, since the whole premise of "I know it when I see it" is that the users are in control. <HR></BLOCKQUOTE><br><br>HJT gets thousands upon thousands of downloads a week. But there's a reason why so many anti-spyware forums have warnings about not using HJT unassisted and also have policies to stop unapproved "helpers" from posting advice to HJT threads -- because HJT is dangerous in the hands of the uninformed. And the people who really need help are the very people who can't use HJT unassisted and who don't want any more of their time wasted by being forced to research stuff on their computer.<br><br>I find this stuff fascinating to research, as I'm sure you do, too. My dad, on the other hand, doesn't. He's become more computer savvy over the years and has more patience than he used to, but really he just wants to get pictures of his grandchildren and stay in touch with his old Navy buddies. He doesn't want to spend time researching stuff on his computer online -- that's a frustrating, confusing waste of time for him. And there are plenty of others like that. In fact, I'd say the majority of users are like that. The folks you see here at DSLR -- even the more clueless ones -- are already a fairly select bunch. Certainly not representative of most Harry Homemakers.<br><br>When most Harry Homemakers get junk on their computers they turn to experts (their resident personal PC gurus) to help get it off -- there was a survey recently that confirmed this, but I can't seem to find it at the moment. Often it's the kid down the street who's really into computers. Maybe its the nerd at work or the super-smart nephew with that hot IT job. The point is they turn to experts for advice and guidance, and they need a lot of both.<br><br>Here's an eye-opening study that was done recently:<br><br>AOL/NCSA Online Safety Study (Oct. 2004)<br>&raquo;<A HREF="http://www.staysafeonline.info/news/safety_study_v04.pdf" >www.staysafeonline.info/news/saf&middot;&middot;&middot;_v04.pdf</A> (PDF)<br><br>Read the numbers and weep. Those are your Harry Homemakers. Those are the people like my dad.<br><br> <BLOCKQUOTE><SMALL>said by B:</SMALL><HR>That's ridiculous. It's immediately clear to Harry that he uses (or doesn't use) AIM, or a particular web browser, or a particular piece of shareware, or a particular e-mail program, even though they display ads. But he may notice that "SooperShopNSaveBigCash", which ALSO "displays ads", is NOT a program he uses. So Harry will KNOW what he wants to keep and what he may not want to keep. The principle of "I know it when I see it" holds.<HR></BLOCKQUOTE><br><br>Would that they were all labeled "SooperShopNSaveBigCash" -- they'd effectively be doing our work for us. But they're not. They've got names like:<br><br>Search Assistant<br>Winstall<br>Browser Plugin<br>Free Game<br>Funny Icons<br><br>Now maybe you start matching up company names to those apps. But Harry Homemaker isn't going to know the difference between:<br><br>Soeperman Enterprises<br>C2 Media<br>IDM Computer Solutions<br>DirectRevenue<br>iSearch<br>iolo technologies<br><br> <BLOCKQUOTE><SMALL>said by B:</SMALL><HR>No. I don't want to narrow the list. That's the point! (For The Generic Uninstaller scenario at any rate.)<HR></BLOCKQUOTE><br><br>You have to start distinguishing between applications for Harry -- that's what I mean by "narrow the list." You don't want to apply "the program can display ads" to a long list of programs because then Harry's got to wade through it all. You want to cut to the chase and tell Harry the programs that are likely to cause him trouble with annoying pop-up ads on his desktop.<br><br> <BLOCKQUOTE><SMALL>said by B:</SMALL><HR>And as noted above, I give Harry a little more credit than that, particularly since he's motivated to get rid of the crap and since he's learned he can't necessarily trust ANY of the antispyware vendors to do their jobs.<HR></BLOCKQUOTE><br><br>Well, Harry's had a long day. He definitely wants the junk off, but he doesn't want to be Googling all night long for info on mysteriously named apps that he doesn't understand. See that AOL/NCSA survey above for the scary truth about just what people do and do not know about what's on their computers.<br><br>Side note: if Harry does go to Google, he's probably just going to type in "spyware," see all those sponsored links for sleazebag anti-spyware programs, and plop down his credit card for one that looks like it will take care of the problem in a jiffy -- all without knowing, of course, that what he's looking at are sponsored links. I know, because I get angry emails from Harry or his outraged wife Henrietta Homemaker every week. And for the sad truth on how clueless many are with search engines, see:<br><br>Search Engine Users: Internet searchers are confident, satisfied and trusting &#150; <br>but they are also unaware and naïve<br>&raquo;<A HREF="http://www.pewinternet.org/PPF/r/146/report_display.asp" >www.pewinternet.org/PPF/r/146/re&middot;&middot;&middot;play.asp</A><br><br> <BLOCKQUOTE><SMALL>said by B:</SMALL><HR>Perhaps you misunderstand me. There are no distinctions in how the applications are presented.<HR></BLOCKQUOTE><br><br>If there are no useful distinctions in how the programs are presented, then Harry's not going to find the uninstaller useful.<br><br> <BLOCKQUOTE><SMALL>said by B:</SMALL><HR>I dunno -- I kinda think Harry should know what software he's chosen (or not chosen) to install, and to make an informed decision about what he wants to keep. I really don't think it's that hard for him. And I know a lot of Harrys.<HR></BLOCKQUOTE><br><br>It's tougher than you think, esp. when Harry's wife and kids are installing stuff, and the computer came from the OEM stuffed with programs to begin with.<br><br> <BLOCKQUOTE><SMALL>said by B:</SMALL><HR>More simply, if the majority of spyware includes uninstallers that CAN be trusted, then that information alone is quite valuable to me -- it certainly makes things easier. How can I know which ones to trust? Is that covered on one of your SpywareWarrior pages?<br><br>That's why even if all The Generic Uninstaller does is link to spyware-producer-supplied uninstallers that the TGU folks have determined actually uninstall properly, that's a big help right there. Please don't tell me that being selective in that context is problematic too! Will there be arguments over what "uninstall" means?<HR></BLOCKQUOTE><br><br>Some can be trusted some, some can't. Some shut down if they detect that they've been launched by anything other than the Add/Remove Programs applet. Some require users to type in code to verify that the uninstall is actually being requested by the user. (This is one truly hilarious aspect of adware and spyware: many of these apps are more painstaking on the back end in gaining actual user consent than they are on the front end when the junk's actually being installed on users' PCs.)<br><br>As for a list of these vendor supplied uninstallers, I don't know of one. The volunteers who work HJT logs in the forums tend to be familiar with the ones that are usable and the ones that aren't.<br><br> <BLOCKQUOTE><SMALL>said by B:</SMALL><HR>Ah well, I'm already tired of this... which is why your unflagging persistence in this field is so admirable, whether or not I agree with you.<HR></BLOCKQUOTE><br><br>Well, I appreciate your persistence in seeing this discussion through, because I think it's been a valuable one. I've been banging my head against these conundrums and issues for several years now. I don't see any easy answers, unfortunately. What we often wind up with are "least bad" solutions.<br><br>Best,<br><br>Eric L. Howes]]></description>
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<pubDate>Thu, 24 Feb 2005 03:07:15 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12755159</link>
<description><![CDATA[<A HREF="/useremail/u/229804"><b>B</b></A> : <div class="bquote"><SMALL>said by  eburger68 <A HREF="/useremail/u/378696"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><br><br>1) Harry Homemaker isn't going to be Googling to find out info about these programs or comparing one add/remove list with another. If Harry Homemaker has to research these things himself, then he's not going to be interested in your app. He wants something quick and easy that will identify all the "bad stuff" and get rid of it. </DIV>Not true.  HijackThis is one of the least understandable applications a novice can run, and yet thousands of people seek it out.  Why?  Because it's purported TO HELP!  Harry damn well is going to be willing to Google, particularly if it's a click away in a link from The Generic Uninstaller.  If people won't even do that much, then I don't particularly care, since the whole premise of "I know it when I see it" is that the users are in control.<br><br><div class="bquote">Let's take your example: "this program can display ads." If you're going to use just that description in the most literal sense, then you're going to be applying that short description to the following programs:<br><br>* web browsers (yes, like IE -- they display ads)<br><br>* trial versions of shareware programs (yes, they display ads for themselves and even for other products from the same company)<br><br>* AOL Instant Messenger<br><br>* email programs (they display spam messages don't they?)<br><br>Harry Homemaker's not going to find that kind of list very useful. </DIV>That's ridiculous.  It's immediately clear to Harry that he uses (or doesn't use) AIM, or a particular web browser, or a particular piece of shareware, or a particular e-mail program, even though they display ads.  But he may notice that "SooperShopNSaveBigCash", which ALSO "displays ads", is NOT a program he uses.  So Harry will KNOW what he wants to keep and what he may not want to keep.  The principle of "I know it when I see it" holds.<br><br><div class="bquote">"That's ridiculous," you'll say. "I mean only adware type programs" or "I mean only programs that display advertising of xyz nature in abc way." In other words, you want to narrow the list -- be selective. </DIV>No.  I don't want to narrow the list.  That's the point!  (For The Generic Uninstaller scenario at any rate.)<br><br><div class="bquote">The easier you make it, the closer you come to what anti-spyware apps are doing right now. Harry Homemaker doesn't want to be Googling for more information -- he wants you to tell him what's bad and what ought to be removed. </DIV>And as noted above, I give Harry a little more credit than that, particularly since he's motivated to get rid of the crap and since he's learned he can't necessarily trust ANY of the antispyware vendors to do their jobs.<br><br><div class="bquote"><div class="bquote"><SMALL>said by  B <A HREF="/useremail/u/229804"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><br><br>If there already is such an actively updated mutating-spyware-aware generic uninstallation program, then please excuse my ignorance and share it with us.  Thanks...</DIV>"Mutating-spyware-aware generic uninstallation program"? That's an oxymoron. Either you're making no useful distinctions whatsoever among the apps you present to Harry Homemaker for removal, in which case you've got a true generic uninstaller and Harry's not going to find that useful.  </DIV>Perhaps you misunderstand me.  There are no distinctions in how the applications are presented.  There are no distinctions in what happens when a user selects one -- it gets uninstalled!  The ONLY distinction, and the reason I wrote "mutating-spyware-aware generic uninstallation program", is that the uninstaller has to work a bit harder to identify and to be able to remove some of the more sneaky spyware/malware before presenting it in the displayed list -- but it doesn't brag about that extra work to the user!  This would, I hope, satisfy your concern about creating liability.  The program is simply doing what it has to do in order to be able to adequately remove the target.<br><br><div class="bquote">Remember: the last thing these people want is to stand out from the pack in any way, shape, or form -- at least not in any way that might actually help Harry Homemaker identify their applications as potentially objectionable and get rid of them. The minute you help Harry Homemaker start making distinctions -- either with information such as CastleCops provides or with detection and removal tools such as anti-spyware makers provide -- they're not going to be happy. </DIV>I dunno -- I kinda think Harry should know what software he's chosen (or not chosen) to install, and to make an informed decision about what he wants to keep.  I really don't think it's that hard for him.  And I know a lot of Harrys.<br><br>More simply, if the majority of spyware includes uninstallers that CAN be trusted, then that information alone is quite valuable to me -- it certainly makes things easier.  How can I know which ones to trust?  Is that covered on one of your SpywareWarrior pages?<br><br>That's why even if all The Generic Uninstaller does is link to spyware-producer-supplied uninstallers that the TGU folks have determined actually uninstall properly, that's a big help right there.  Please don't tell me that being selective in that context is problematic too!  Will there be arguments over what "uninstall" means?<br><br><div class="bquote">I'm sorry, but you're not going to evade the job of drafting criteria and definitions of some sort -- not if you're really going to help Harry Homemaker instead of sending him to Google to figure it out for himself.<br></DIV>If you mean sending him to Google in the context of The Generic Uninstaller, then I think that's a valid approach anyway, as noted.<br><br>If you mean sending him to Google INSTEAD of running The Generic Uninstaller, then that's not really fair, since without a scanner of some type, it would be difficult to properly identify the source of unlabeled or misleading popups and toolbars and whatnot, particularly if nothing shows up in Add/Remove.<br><br>Ah well, I'm already tired of this... which is why your unflagging persistence in this field is so admirable, whether or not I agree with you.<br><br>-- B<br><SMALL>--<br>In a realm outside causality and function</SMALL>]]></description>
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<pubDate>Thu, 24 Feb 2005 02:08:35 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12755136</link>
<description><![CDATA[<A HREF="/useremail/u/740167"><b>viperpa33s</b></A> : I see a very disturbing trend going on. First we have anti spyware/adware sites getting sued. Secondly we have anti spyware/adware companies not removing certain adware and spyware from a person computer. What is wrong with this picture?<br><br>Are we now living in a society where the deceivers, people who commit fraud and the criminals sue cause they can't do there evil deeds? Wonders who will start the next suit? The virus writer or a hacker? It may sound ridiculous sounding but the way things are going, it might happen. <br><br>Though these suits have no basis, the facts are perfectly clear. These malware writers fear people taking matters into there own hands. Fear that there money flow will be disrupted due from people being informed of there evil deeds. <br><br>However you want to call it, malware, crapware, it really doesn't matter. I will call it however I feel like and will let people know what garbage it really is. I will take it a step further and tell the people who make up this malware, When U, Claria, and IDownloads, about what I really think of them and there garbage. <br><br>Come sue me, I will be waiting for you. ]]></description>
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<pubDate>Thu, 24 Feb 2005 02:03:02 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12755014</link>
<description><![CDATA[<A HREF="/useremail/u/378696"><b>eburger68</b></A> : Taranis17:<br><br>I happen to like the "advertising software" focus myself, as it seems to cover a lot of what these types of programs do.<br><br>Just out of curiosity, what would be your reaction to these two targeting criteria or definitions?<br><br>* displays third-party advertising in pop-ups and windows that the software opens on the users' desktops and which are not part of internet content that users directly choose to visit or view without first providing sufficient notice and choice to users and securing their full, meaningful, and informed consent, or without offering users a means for permanently removing or opting out of the advertising short of purchasing a "pro" version of the product and/or incurring a fee<br><br>* embeds third-party advertising banners or messages within other programs or within elements of the operating system itself without first providing sufficient notice and choice to users and securing their full, meaningful, and informed consent, or without offering users a means for permanently removing or opting out of the advertising short of purchasing a "pro" version of the product and/or incurring a fee.<br><br>Best,<br><br>Eric L. Howes]]></description>
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<pubDate>Thu, 24 Feb 2005 01:36:57 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12754968</link>
<description><![CDATA[<A HREF="/useremail/u/532660"><b>Taranis</b></A> : I read some of Eric & B's comments earlier, and I understand the arguements from both.<br><br>Why not cut to the heart of the matter: Take the terms and definitions of "adware" "spyware" "malware", etc and find the most common denominator between all of them, then use that as a cornerstone of criteria for defining such software? <br><br>Most, if not all crapware/whatever that I've seen on users' computers is there to serve one purpose:  Show  advertisements.  They may very well be hard to remove, monitor users' online activites, steal personal information, and worse, but they all in some way serve ads.<br><br>And if they don't?  They're a virus.  They can't be much else, can they?<br><br>Since the adware industry wants, and in fact is, trying to redefine the boundries between spyware and adware, let's call a duck a duck.  Most of us participating in this thread don't want advertisement software - that's a given, regarless of the more serious potential consequences of installing it.  So why not lump the whole lot of them together regardless of the the more irritating problems such software creates (lockups, difficulty uninstalling,  system instability, privacy issues, etc)?<br><br>WhenU would certainly fall into this category, EULA or not. So would hundreds of others...<br><br>Personally, I think by eliminating the divisions between spyware, crapware, malware, etc, and calling them what they are - "adware"  they will be easier to combat as a whole, instead of the "whack-a-mole" situation we're faced with as the future of such garbage is becoming.<br><br>This is at the heart of my beef with Ad-Aware, because a software's title literally defines it's purpose, in most cases...<br><br>Ad-Aware<br><br>The title tells me, as a novice user, that this software will make me "aware" of advertising software that's on my PC. And why would it make me aware of it, without giving me the option of removing it?  That's just common sense for any upcomer wanting to make money...<br><br>Ad-Aware BROKE their mantra, if you will, by compromising everything their title speaks about.  Ad-Aware is not "Ad-Sometimes-Aware".  I can't recommend them to novice users, as something that's comprehensive and easy to use, that will do them any good.  It's a tool.  A tool to be used as part of a layered approach to the prevention and/or removal of the crap these companies shove upon us.  I cannot expect novice computer users that I deal with day in and day out to understand complex layered security, when half of them don't understand how to use Ctrl+Alt+Del.<br><br>So why let the companies we're fighting redefine the terms of the battle?  Adware is crapware is spyware is malware.  Call it adware, call it a day, and give me a program to remove it.  It serves ads = I don't want it = I'll remove it and block it any way I can.  And I'll help others do the same...<br><br>Sue me, WhenU.<br><br>Just another .02..]]></description>
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<pubDate>Thu, 24 Feb 2005 01:30:22 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12754865</link>
<description><![CDATA[<A HREF="/useremail/u/378696"><b>eburger68</b></A> : B:<br><br>You wrote:<br><br><div class="bquote"><SMALL>said by  B <A HREF="/useremail/u/229804"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><BR><BR>We DON'T (as far as I know) have applications that simultaneously display ordinary innocent application uninstallation information AND spyware/adware/malware uninstallation information in the SAME interface.<br><br>The worst spyware makes itself very difficult to uninstall.  As far as I understand, antispyware providers have to go out of their way to effectively neuter a lot of this stuff.<br><br>And, as far as I know, more mainstream uninstallation programs DON'T bother to do that, to track malware that goes out of its way to mutate and hide.<br><br>So I don't think we should dismiss the "generic uninstaller" idea, because it really <B>hasn't</B> been tried.</DIV>We may not have a generic uninstaller that is quite that powerful but we've got apps that come close enough in various ways to know that this is not likely to be a productive approach for most users.<br><br>We've got generic uninstallers that probably would be able to track and uninstall a lot of these apps because many of the spyware/adware programs we encounter actually do use standard installers/uninstallers. Some of the very worst stuff doesn't (CWS comes to mind), but those are a minority.<br><br>And we also have experience with more powerful, specialized uninstallers that can detect the nastier stuff -- it's called HijackThis. And that, as I pointed out, is simply inappropriate for most users.<br><br><div class="bquote"><SMALL>said by  B <A HREF="/useremail/u/229804"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><BR><BR>Here's what I mean.  Harry Homemaker sees popups and ad bars infesting his life.  He says "what the heck is going on?".  So he runs The Generic Uninstaller.  He gets a list of programs.  He notices that 3 or 4 of them are NOT on his Windows Add/Remove program list.  With the simplest of information ("this program can display ads"), either embedded in The Generic Uninstaller or derived from a quick Googling, he can determine what he needs to uninstall.</DIV>Two points here:<br><br>1) Harry Homemaker isn't going to be Googling to find out info about these programs or comparing one add/remove list with another. If Harry Homemaker has to research these things himself, then he's not going to be interested in your app. He wants something quick and easy that will identify all the "bad stuff" and get rid of it.<br><br>2) The information you present to Harry is going to be critical, and if you're going to present useful information that actually lets Harry Homemaker make quick, easy decisions, the descriptions will have to be rather pointed. The more pointed you make them, the closer and closer you're getting to the same problems that afflict targeting criteria for anti-spyware applications right now.<br><br>Let's take your example: "this program can display ads." If you're going to use just that description in the most literal sense, then you're going to be applying that short description to the following programs:<br><br>* web browsers (yes, like IE -- they display ads)<br><br>* trial versions of shareware programs (yes, they display ads for themselves and even for other products from the same company)<br><br>* AOL Instant Messenger<br><br>* email programs (they display spam messages don't they?)<br><br>Harry Homemaker's not going to find that kind of list very useful.<br><br>"That's ridiculous," you'll say. "I mean only adware type programs" or "I mean only programs that display advertising of xyz nature in abc way." In other words, you want to narrow the list -- be selective.<br><br>And guess what? You've just written the first line of your targeting criteria. The minute you try to write descriptions that are actually useful and start highlighting or distinguishing the programs that Harry may actually want to uninstall and probably which he should uninstall, you're going to have to draft definitions for those descriptions to nail down the precise circumstances in which you affix those descriptions to certain applications.<br><br>That's what I pointed out several pages ago with the BHORemover example. If you just present any and all BHOs with no comment, you'll have few problems, provided your app works as advertised. Once you start classifying and sorting, then you're in the business of targeting certain apps. And for that you need definitions and criteria.<br><br><div class="bquote"><SMALL>said by  B <A HREF="/useremail/u/229804"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><BR><BR>Is this as easy as running Ad-Aware or Spybot or MS Giant AntiSpyware?  Actually, I think it's easier.</DIV>The easier you make it, the closer you come to what anti-spyware apps are doing right now. Harry Homemaker doesn't want to be Googling for more information -- he wants you to tell him what's bad and what ought to be removed.<br><br><div class="bquote"><SMALL>said by  B <A HREF="/useremail/u/229804"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><BR><BR>If there already is such an actively updated mutating-spyware-aware generic uninstallation program, then please excuse my ignorance and share it with us.  Thanks...</DIV>"Mutating-spyware-aware generic uninstallation program"? That's an oxymoron. Either you're making no useful distinctions whatsoever among the apps you present to Harry Homemaker for removal, in which case you've got a true generic uninstaller and Harry's not going to find that useful. <br><br>Or you've started to make useful distinctions for Harry with descriptions and labels, in which case you'd better have criteria to undergird the use of those descriptions and ensure that you're applying them consistently and fairly. And those descriptions better not be stepping on any toes in adware-land or you, too, can have your very own C&D. <br><br>In fact, that's what CastleCops did: they merely offered a list of BHOs, CLSIDs, and toolbars of *all* kinds, both "good" and "bad." You can find the Adobe Acrobat BHO on their lists as well as iSearch/iDownload's BHOs. The minute CastleCops started affixing labels and descriptions to separate out iDownload/iSearch's BHOs from Adobe's, however, that's when they got hit with the threat of a lawsuit. Just for affixing *descriptions* to certain elements of an otherwise generic list of BHOs.<br><br>Remember: the last thing these people want is to stand out from the pack in any way, shape, or form -- at least not in any way that might actually help Harry Homemaker identify their applications as potentially objectionable and get rid of them. The minute you help Harry Homemaker start making distinctions -- either with information such as CastleCops provides or with detection and removal tools such as anti-spyware makers provide -- they're not going to be happy.<br><br>I'm sorry, but you're not going to evade the job of drafting criteria and definitions of some sort -- not if you're really going to help Harry Homemaker instead of sending him to Google to figure it out for himself.<br><br>Eric L. Howes]]></description>
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<pubDate>Thu, 24 Feb 2005 01:10:32 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12754769</link>
<description><![CDATA[<A HREF="/useremail/u/0"><b>anon</b></A> : This just in..... <B> A Micro Hic-up </B><br>A little off the rails but interesting non-the-less. <br>Show to go ya, its tough to be perfect in every way.<br>&raquo;<A HREF="http://www.computerworld.com/securitytopics/security/story/0,10801,99954,00.html" >www.computerworld.com/securityto&middot;&middot;&middot;,00.html</A>]]></description>
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<pubDate>Thu, 24 Feb 2005 00:50:36 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12754519</link>
<description><![CDATA[<A HREF="/useremail/u/229804"><b>B</b></A> : First, in the interests of lightening things a bit, but very much on point:<br><br>&raquo;<A HREF="http://yro.slashdot.org/article.pl?sid=05/02/23/2315211&from=rss" >yro.slashdot.org/article.pl?sid=&middot;&middot;&middot;from=rss</A><br><br><div class="bquote"><B>Man Finds $1,000 Prize in EULA </B><br>It's funny. Laugh.<br>Posted by samzenpus on Wednesday February 23, @07:09PM<br>from the read-the-fine-print dept.<br><br>bhtooefr writes "When Doug Heckman was installing a PC Pitstop program, he actually read the EULA. In it, he found a clause stating that he could get financial compensation if he e-mailed PC Pitstop. The result: a $1,000 check, and proof that people don't read EULAs (3,000 people before him didn't notice it). The goal of this was to prove that one should read all EULAs, so that one can see if an app is spyware if it is buried in the EULA."<br></DIV>Back to the grind, Eric's talked a couple of times now about <br><div class="bquote"><SMALL>said by  eburger68 <A HREF="/useremail/u/378696"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><br><br>the general uninstaller idea that was tossed around earlier. We already have apps like those, and they don't address the problem because users want you to present a list of just the "bad stuff." </DIV>Except for one thing.  <B>We don't already have apps like those</B>.<br><br>We DON'T (as far as I know) have applications that simultaneously display ordinary innocent application uninstallation information AND spyware/adware/malware uninstallation information in the SAME interface.<br><br>The worst spyware makes itself very difficult to uninstall.  As far as I understand, antispyware providers have to go out of their way to effectively neuter a lot of this stuff.<br><br>And, as far as I know, more mainstream uninstallation programs DON'T bother to do that, to track malware that goes out of its way to mutate and hide.<br><br>So I don't think we should dismiss the "generic uninstaller" idea, because it really <B>hasn't</B> been tried.<br><br>Here's what I mean.  Harry Homemaker sees popups and ad bars infesting his life.  He says "what the heck is going on?".  So he runs The Generic Uninstaller.  He gets a list of programs.  He notices that 3 or 4 of them are NOT on his Windows Add/Remove program list.  With the simplest of information ("this program can display ads"), either embedded in The Generic Uninstaller or derived from a quick Googling, he can determine what he needs to uninstall.<br><br>And most importantly, he can trust that, unlike the Add/Remove control panel, The Generic Uninstaller knows how to REALLY remove that software after he's chosen to do so.<br><br>Is this as easy as running Ad-Aware or Spybot or MS Giant AntiSpyware?  Actually, I think it's easier.<br><br>If there already is such an actively updated mutating-spyware-aware generic uninstallation program, then please excuse my ignorance and share it with us.  Thanks...<br><br>-- B<br><SMALL>--<br>In a realm outside causality and function</SMALL>]]></description>
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<pubDate>Thu, 24 Feb 2005 00:15:26 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12753636</link>
<description><![CDATA[<A HREF="/useremail/u/537492"><b>antiserious</b></A> : Can't a computer owner also develop a EULA-like document for his hardware ? ... to read something like:<br><br>1- You are not allowed to install anything on my system that does not specifically announce that it is being installed in advance, whether a stand-alone application or as part of a bundle with any other application; further, any and all items you attempt to install must be disclosed individually and specifically in advance of install, and not grouped in any way;<br><br>2- You are required to provide an uninstaller that will completely remove any and all items you install on my system, including but not limited to programs, registry values, plug-ins and additions to any existing programs or values;<br><br>3- You will declare, briefly and in plain language, exactly what your program's functions are;<br><br>4- You will announce in advance any and all intention to connect to the internet in any way, shape or form, and the nature and content of any internet activity you generate or report on;<br><br>5- You will provide for a guaranteed method of denying access to your program or software at any time - if that disables any other application you will announce it, briefly and in plain language;<br><br>6- If you bundle your software with any other application or software, you will function only in conjunction with said application or software, and will cease to function when said application or software is terminated;<br><br>7- You will not redirect any attempt at communication with any site, or address, or program without announcing said activity in plain language in advance; if redirection is denied you will not interfere in any way with said communication;<br><br>8- You will not alter my security settings in any way, shape or form - if this results in a lack of functionality for your application or software you will disclose this, briefly and in plain language;<br><br>9- This agreement supersedes any and all EULA disclosures that may have been made or agreed to, either directly or by implication - in event of a conflict of interests, my stipulations shall take precedence;<br><br>10- You shall be responsible for all costs related to removal of your product and any attendant items, should you violate any of these terms and conditions.<br> <br>... just a thought ... very rough, but wouldn't that be be something if we could ... <br> <br><SMALL>--<br>... "Nobody's perfect - well, there was this one guy, but we killed Him" ... Christopher Moore, 'Lamb' ...</SMALL>]]></description>
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<pubDate>Wed, 23 Feb 2005 22:27:35 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12751937</link>
<description><![CDATA[<A HREF="/useremail/u/378696"><b>eburger68</b></A> : sivran:<br><br>You wrote:<br><br><div class="bquote"><SMALL>said by  sivran <A HREF="/useremail/u/874811"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><BR><BR><BLOCKQUOTE>I'm afraid then that we put ourselves in an extremely poor situation by default. How can one consent to what one doesn't understand (re: Gator's huge license)? What if the consent is obtained by trickery? Is it still consent? </DIV>I say no. And, further, I say that we start insisting that those kinds of installation practices aren't good enough to secure meaningful, informed user consent. Finally, I say we start enshrining those judgments and positions in targeting criteria. Sticking a 10,000 word EULA in front of a user with a "Click here" button does not yield consent. And I think that's exactly what anti-spyware firms ought to be saying in their criteria.<br><br><div class="bquote"><SMALL>said by  sivran <A HREF="/useremail/u/874811"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><BR><BR>Maybe, instead of an "OR" between "displays ads" and "tracks usage" there should be an "AND" -- this would then exclude Windows itself, Microsoft Office, and other applications which track your usage solely for the user's convenience. </DIV>"User's convenience" sounds like code for "user's consent." If it's not, the question becomes how do we determine what's "convenient" for users? The only logical answer I can think of is to determine the question of consent.<br><br><div class="bquote"><SMALL>said by  sivran <A HREF="/useremail/u/874811"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><BR><BR>No, I think the "OR" should remain, and I think consent and EULAs should remain non-issues. At the very least, the bare minimum should be what Hijack This displays to users: running processes, and processes set to start on boot, regardless of their desirability, license, or consent. It should go one step further, of course, and provide information about each item, ie: "ccApp.exe -- Symantec/Norton Common Client App for Anti-Virus and other functions; textgarble.exe -- Component of I-Spy, tracks internet usage and displays ads."</DIV>HijackThis really isn't a good example for an anti-spyware app that would be offered to normal users. HJT assumes that users already know what's running on their systems, are familiar with the spyware/adware apps out there, and have a good understanding for the risks involved in removing various program components.<br><br>Even adding "neutral" descriptions doesn't get you very far, because at that point you're right back at the general uninstaller idea that was tossed around earlier. We already have apps like those, and they don't address the problem because users want you to present a list of just the "bad stuff." And once you start labeling certain programs as "bad stuff" you're right back with all the knotty issues we've discussed here before with targeting criteria.<br><br><div class="bquote"><SMALL>said by  sivran <A HREF="/useremail/u/874811"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><BR><BR>MAs I'm sure we all know it's far, far too easy to pervert the issues of user consent and EULA presentation into a way to weasel out of a malware classification. That's why they should be excluded from any targetting critera.</DIV>Adware and spyware vendors have been using and abusing the issue of user consent, but that doesn't mean we abandon it. It means we stop letting them use it and abuse it.<br><br>Going the pure functionality route is a dead end -- come up with any set of pure, function-based criteria and we can make a hash of it with examples of legit apps. Before long you'll be trying to sneak the issue of user consent in the back door via such things as "user's convenience."<br><br>Best,<br><br>Eric L. Howes]]></description>
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<pubDate>Wed, 23 Feb 2005 19:34:52 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12751733</link>
<description><![CDATA[<A HREF="/useremail/u/874811"><b>sivran</b></A> :  <BLOCKQUOTE><SMALL>quote:</SMALL><HR>Actually, I think you need to go the opposite direction here. EULAs and "user consent" are the key, and if you don't nail that issue you'll never get to the rest of your criteria.<HR></BLOCKQUOTE><br><br>I'm afraid then that we put ourselves in an extremely poor situation by default. How can one consent to what one doesn't understand (re: Gator's huge license)? What if the consent is obtained by trickery? Is it still consent? <br><br>Maybe, instead of an "OR" between "displays ads" and "tracks usage" there should be an "AND" -- this would then exclude Windows itself, Microsoft Office, and other applications which track your usage solely for the user's convenience. It would also, unfortunately, rule out any adware that did not track your usage but instead just indiscriminantly displayed ads.<br><br>No, I think the "OR" should remain, and I think consent and EULAs should remain non-issues. At the very least, the bare minimum should be what Hijack This displays to users: running processes, and processes set to start on boot, regardless of their desirability, license, or consent. It should go one step further, of course, and provide information about each item, ie: "ccApp.exe -- Symantec/Norton Common Client App for Anti-Virus and other functions; textgarble.exe -- Component of I-Spy, tracks internet usage and displays ads."<br><br>As I'm sure we all know it's far, far too easy to pervert the issues of user consent and EULA presentation into a way to weasel out of a malware classification. That's why they should be excluded from any targetting critera. <br><SMALL>--<br><A HREF="http://www.againsttcpa.com/">TCPA </A>- Treacherous Computing<BR><A HREF="http://download.kerio.com/dwn/kpf/kerio-pf-2.1.5-en-win.exe">Kerio 2.1.5</A> - Best damn firewall<BR>Home licensing should be just that.</SMALL>]]></description>
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<pubDate>Wed, 23 Feb 2005 19:13:20 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12751516</link>
<description><![CDATA[<A HREF="/useremail/u/634007"><b>SUMware</b></A> : Phooey on PUI.]]></description>
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<pubDate>Wed, 23 Feb 2005 18:52:43 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12751479</link>
<description><![CDATA[<A HREF="/useremail/u/1058899"><b>LilBambi</b></A> : Now that's a cool name for it.<br><br>Puey, I want to get rid of these PUI. :D]]></description>
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<pubDate>Wed, 23 Feb 2005 18:48:41 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12751476</link>
<description><![CDATA[<A HREF="/useremail/u/378696"><b>eburger68</b></A> : sivran:<br><br>You wrote:<br><br><div class="bquote"><SMALL>said by  sivran <A HREF="/useremail/u/874811"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><BR><BR>To tie a noose around the spyware vendor's necks, we'll leave the sticky issues of EULAs and "user consent" out of it, and call them irrelevant. Consent at noon does not mean consent at midnight, and EULAs are rarely understood in any case and thus should have no relevance to an app being detected or not.</DIV>Actually, I think you need to go the opposite direction here. EULAs and "user consent" are the key, and if you don't nail that issue you'll never get to the rest of your criteria.<br><br>Almost any function-based criteria that you might draft are going to have to be tied to user-consent, because with almost any software function or quality you can define, I can find a legitimate app that incorporates that quality or function. What distinguishes the "legit" apps from the "illegit" ones is user consent.<br><br>User-consent is itself a knotty subject, but I don't think we'll be able to avoid tackling it.<br><br>Eric L. Howes]]></description>
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<pubDate>Wed, 23 Feb 2005 18:48:18 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12751445</link>
<description><![CDATA[<A HREF="/useremail/u/634007"><b>SUMware</b></A> : Sunbelt Software SUMs it up nicely by calling all this stuff the very neutral sounding <I>"Potentially Unwanted Installations (PUI)"</I>.<br><br>[Edit - Did you come up with that terminology, Eric? Noticed that Sunbelt gives you credit for your assistance.]<br><br>By eliminating 'negative opinion terminology' and sticking to performance based facts and descriptives, malware eliminator scanner authors can minimize their exposure to bullying legal actions initiated by Crapware (thanks KyeU) creators.<br><br>Thanks for the links, and the facts, Eric.]]></description>
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<pubDate>Wed, 23 Feb 2005 18:45:06 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12751122</link>
<description><![CDATA[<A HREF="/useremail/u/874811"><b>sivran</b></A> : Re: Targetting Criteria and the "We help our users uninstall..." philosophy.<br><br>Hijack This instantly comes to mind. <I>That</I> could be the targetting criteria. After all, almost all of the evil, undesirable adware and spyware startup with Windows, and not their host applications. Most spyware also entwines itself into Internet Explorer, so this too could be a criteria. Granted, it may detected desired add-ons such as the Google Toolbar, but that's for the user to decide. <br><br>Opera is adware. Opera's adware, however, only shows ads while Opera itself is running. WhenU, on the other hand, loads itself at start up and displays ads whenever it wants. <br><br>To tie a noose around the spyware vendor's necks, we'll leave the sticky issues of EULAs and "user consent" out of it, and call them irrelevant. Consent at noon does not mean consent at midnight, and EULAs are rarely understood in any case and thus should have no relevance to an app being detected or not. The detecting software, of course, would have an exclusion list that the user could fill or empty at his discretion, to prevent repeated detections of desired software.<br><br>I think that's a good place to start. From there you could broaden it to include detecting any application which displays ads and/or tracks the user's usage in a way other than a "most recently used" list (whether it reports it to anyone or not should be considered irrelevant), but I think what I have set out here should be the narrowest that it gets. <br><br>Perhaps I should also post this in the targetting criteria  thread, or maybe even on Lavasoft's forum. ;)<br><SMALL>--<br><A HREF="http://www.againsttcpa.com/">TCPA </A>- Treacherous Computing<BR><A HREF="http://download.kerio.com/dwn/kpf/kerio-pf-2.1.5-en-win.exe">Kerio 2.1.5</A> - Best damn firewall<BR>Home licensing should be just that.</SMALL>]]></description>
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<pubDate>Wed, 23 Feb 2005 18:09:45 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12751104</link>
<description><![CDATA[<A HREF="/useremail/u/857941"><b>Rogue Wolf</b></A> : <div class="bquote"><SMALL>said by  Karl Bode <A HREF="/useremail/u/141383"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><br><br>...if an anti-spyware vendor has crystal clear detection criteria and avoids using negative connotation to describe product, they'll be safe from legal action?</DIV>Unfortunately, nobody WILL be safe so long as the companies making these programs continue to use lawyers as a threat. Companies in general seem to have learned that threatening legal action is the cure for any problem they can outspend. It may boil down to someone (individual or company) actually going through the (long, arduous and expensive) legal process in order to secure the average computer user's rights to regulate entirely what is placed on their system... which isn't likely to be any of these small companies who are working the hardest to protect us.<br><br>And $DIETY help us if the spy/malware makers WIN.... :(<br><SMALL>--<br>I do NOT trust the Internet. Spread <A HREF="http://school.discovery.com/clipart/images/tin-tele.gif">tin cans and string!</A></SMALL>]]></description>
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<pubDate>Wed, 23 Feb 2005 18:07:49 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12751018</link>
<description><![CDATA[<A HREF="/useremail/u/378696"><b>eburger68</b></A> : SUMware:<br><br>You wrote:<br><br><div class="bquote"><SMALL>said by  SUMware <A HREF="/useremail/u/634007"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><BR><BR>Malware designers don't like their products being called malware. <br><br>Soooo... Perhaps malware scanners can incorporate language more along these lines (just a very simple non-legal example):<br><br>(snip)<br><br>In other words, use more factual phrasings and descriptions about the true operations of targeted programs, completely eliminating potential "negative" connotations such as the words 'spyware', 'adware', 'malware', etc. These rationale can contain direct quotes from EULAs. How could malware makers deny their own words?<br><br>The end user can then make an educated choice.</DIV>Yep. And that's just the direction that some anti-spyware vendors are moving. See for example these sets of criteria:<br><br>&raquo;<A HREF="http://www.safer-networking.org/en/targetpolicy/index.html" >www.safer-networking.org/en/targ&middot;&middot;&middot;dex.html</A><br>&raquo;<A HREF="http://research.sunbelt-software.com/listing_criteria.cfm" >research.sunbelt-software.com/li&middot;&middot;&middot;eria.cfm</A><br><br>And, of course, anti-spyware vendors have been setting up research sites to provide info about the apps they detect. For example, Xblock's SpywareGuide.com:<br><br>&raquo;<A HREF="http://www.spywareguide.com/product_list_full.php" >www.spywareguide.com/product_list_full.php</A><br><br>...and Pest Patrol's research site:<br><br>&raquo;<A HREF="http://research.pestpatrol.com/" >research.pestpatrol.com/</A><br><br>What do you think?<br><br>Eric L. Howes]]></description>
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<pubDate>Wed, 23 Feb 2005 17:57:09 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12750971</link>
<description><![CDATA[<A HREF="/useremail/u/545317"><b>Cabledude27</b></A> : Ahhhh thanks Eric for clarifying.  That leads me to think of something like home repair scams, whether verbally or written the "contractor" consents to do x work and when he/she takes the money and runs, that's fraud, or whatever applicable statute it equates too.  Seems it keeps, at least for me, coming back to some form of good legal standards for these types of software.  <br><br>With your work on the FTC spyware workshop stuff, I still think that's ultimately the key.  Getting it in the public's/government's eye day in and day out as they do when a virus strikes on a large scale.  In addition, I still think the major AV players do need to step in and start "fighting the good fight" with folks like you and start putting their money into the situation and lobbying for better recognition of the problem these types of software cause and viable and productive means to legally combat these types of companies that pray on the masses and then turn their lawyers on good folks/companies that are fighting day in and day out to clean up this junk.  <br><br>I work for a rather large cable company, hmm wonder who that might be, and am in a position to influence our contact personnel in my area to educate as much as possible on some precautions when educating our customers on our Internet product and responsibly surfing the net.  However, in order to not open us up to possible liability and the fact that some of our folks and alot of our customers are not truly techie folks, I/we are somewhat constrained as to how much we can do.  So I feel your pain on the concentration of ensuring limited liabilities and heading off potential legal battles.<br><br>I dont envy you as there's a tall hill to climb, but if I could choose someone to lead us up that hill, it would certain be you Eric.  Thanks for all that you do.<br><SMALL>--<br>Your friendly neighborhood cabledude.</SMALL>]]></description>
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<pubDate>Wed, 23 Feb 2005 17:52:13 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12750870</link>
<description><![CDATA[<A HREF="/useremail/u/378696"><b>eburger68</b></A> : B:<br><br>You wrote:<br><br><div class="bquote"><SMALL>said by  B <A HREF="/useremail/u/229804"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><BR><BR>I was simply saying that in their OWN contexts a concept of "I know it when I see it" WORKS.<br><br>People know what they consider porn, and and choose accordingly.  People know what they consider spam, and can filter accordingly.  People know what art they like, and view or experience accordingly.<br><br>And people should be able to know what PROGRAMS they like and choose whether or not to keep them on their computers.</DIV>Well, as I've said several times now, the problem in the anti-spyware space is that it's not the case that people are directly able to say or are even saying, "I know it when I see it." They're going to anti-spyware firms and saying, "I think I might have it. You tell me when I've got it and then remove it."<br><br>The problem anti-spyware firms face is determining just what "it" is.<br><br><div class="bquote"><SMALL>said by  B <A HREF="/useremail/u/229804"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><BR><BR>As to your question on implementation, again, I see no problem deferring "I know it when I see it" to someone whose opinions you share and/or trust.  To use a different spam analogy, there are a couple of networks like Cloudmark's in which what enters your inbox is determined in part by what OTHERS deem to be spam.  There are music recommendation and other "friends" services that serve similar functions.</DIV>All good suggestions, and I think anti-spyware vendors are moving in just this direction by setting up info/data networks that users can connect with directly through the anti-spyware apps. Right now users can submit files and scan reports through these systems, but the networks have the ability to become a lot more sophisticated and collect many more types of usable data. Of course, once those apps become really powerful, they run into privacy concerns of their own.<br><br><div class="bquote"><SMALL>said by  B <A HREF="/useremail/u/229804"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><BR><BR>Well, okay.  And I think you're saying that they have to be extraordinarily careful in how they define it.  And that's the part I quibble with.  If that's the current law (and I have no idea) then it's a stinky situation. </DIV>No disagreement there. It's a stinky situation to be sure. It frustrates the hell out of me to see adware companies playing definitions games, spiffing themselves up with fancy PR campaigns, and trying to claim that their apps are actually wanted by users -- and then threatening to sue anyone who happens to disagree. It stinks. But that's where we are.<br><br>Eric L. Howes]]></description>
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<pubDate>Wed, 23 Feb 2005 17:42:21 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12750770</link>
<description><![CDATA[<A HREF="/useremail/u/923463"><b>KyeU</b></A> : <div class="bquote"><SMALL>said by  SUMware <A HREF="/useremail/u/634007"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><BR><BR>Malware designers don't like their products being called malware.</DIV><B>CRAPWARE</B><br><br>I bet they'll like that!]]></description>
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<pubDate>Wed, 23 Feb 2005 17:32:19 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12750760</link>
<description><![CDATA[<A HREF="/useremail/u/634007"><b>SUMware</b></A> : Malware designers don't like their products being called malware. <br><br>Soooo... Perhaps malware scanners can incorporate language more along these lines (just a very simple non-legal example):<br><br><I>The following programs are detected on your computer. These have been shown to install software that can display advertising, other forms of promotional material, secretly connect your computer to other sites, extract/transmit data to external parties, track your surfing habits, record your keystrokes, dial phone numbers, changes browser settings, blah blah blah (can be displayed per item, indexed, color coded...whatever).<br><br>Items are pre-selected based on the enclosed documentation.<br><br>Would you like to delete any/all of these? Please un-select the items that you do not wish to delete.</I><br><br>(Items could be pre-selected to make it easier, since documentation and rationale for every selection are included for user's reference.)<br><br>Links to internal and web documentation can be provided to establish selection choice veracity.<br><br>In other words, use more factual phrasings and descriptions about the true operations of targeted programs, completely eliminating potential "negative" connotations such as the words 'spyware', 'adware', 'malware', etc. These rationale can contain direct quotes from EULAs. How could malware makers deny their own words?<br><br>The end user can then make an educated choice.]]></description>
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<pubDate>Wed, 23 Feb 2005 17:31:28 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12750683</link>
<description><![CDATA[<A HREF="/useremail/u/378696"><b>eburger68</b></A> : Cabledude27:<br><br>You wrote:<br><br><div class="bquote"><SMALL>said by  Cabledude27 <A HREF="/useremail/u/545317"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><BR><BR>With the mechanisms in place at AV vendors to determine virus types etc, couldnt that be used to equate over to an antispyware entity in attempting to create definitions to limit liability on their part?  As well the AV vendors are moving to capture more spyware with their scans and if so why arent they being brought in for any of their insights and internet influence to bear greater weight against these mafiaso types that think they can litigate their "positive" images.  I dont see script kiddies trying to sue Symantec because they "falsely" labeled their program a virus and not a trojan.</DIV>This isn't "stupid stuff" at all. On the contrary, they're good questions.<br><br>I think the answer to your questions can be found in your last point -- script kiddies don't sue Symantec (yet) for "falsely" labeling their program a virus and not a trojan. The reason is that user consent is simply not an issue with traditional malware. No virus that I know of has yet popped up a 20 page EULA with a "Click here to continue" button. And most script kiddies don't have good lawyers. Hell, they don't even have girlfriends and/or boyfriends.<br><br>The problem comes when Joe and Jane Script Kiddie grow up and realize that maybe there's some money to be made on the internet. So they set up an adware company, get a lawyer to write them a 20 page EULA that users have to click through, set up an affiliate network to start installing the stuff on users' computers, and then start signing up advertisers to place ads via their network. Maybe they're really successful and even start getting a few VCs interested in plowing some money into their little adware startup.<br><br>Now things are quite a bit different. Now they've got a business. It still smells to high heaven, but the trick is they're putting EULAs in front of users that disclose all their sleazy practices. And that means they can claim that the users elected to install their applications. (We'll set aside for the moment the fact that Joe and Jane are pumping money into the pay-per-install affiliate network that they set up, and that 6 or 7 layers deep in that network are borderline criminal elements who are using exploits to stealth install Joe and Jane's adware so they can get paid 10 cents per install by the middlemen above them.)<br><br>So Jane and Joe are now "legit." They're making money the good old fashioned way by providing a "free" product that no one wants, installing it via "privacy friendly" "freeware" apps and participating web sites, and then collecting money from advertisers who want to advertise on the desktops of users who can't figure why Joe and Jane's blasted pop-ups keep appearing even when Internet Explorer is closed. Everyone congratulates themselves on being such "visionary" entrepeneurs, and Joe and Jane stay out of jail.<br><br>So why doesn't Big Anti-Virus Vendor go after Joe and Jane's puny little adware app and squash it? Because they've got high-priced attorneys whispering in their ears that Joe and Jane will sue them for "tortious interference with legitimate business activities" and "defamation" if Big Anti-Virus Vendor starts throwing Joe and Jane's "privacy friendly"/"consumer friendly" application in with all the other malware Big AV's app detects. (Sooner or later Big AV Corp. will realize there's a market for apps that remove Joe and Jane's app, but that will be a few years.)<br><br>So, the answer: it's the EULA that changes everything because it introduces the problem of user consent into the picture.<br><br>Disclaimer: I used an illustrative little story. Before some adware vendor gets in a huff about the implications of that story, let me state for the record that such story was not meant to suggest that every advertising software vendor was a teenage hacker or couldn't get a boyfriend or girlfriend.<br><br>Sheesh.<br><br>Best,<br><br>Eric L. Howes]]></description>
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<pubDate>Wed, 23 Feb 2005 17:23:51 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12750483</link>
<description><![CDATA[<A HREF="/useremail/u/229804"><b>B</b></A> : Eric, I have to make this short.  ("Yay!" roars the crowd.)<br><br>First, I was NOT suggesting using pseudo-Bayesian techniques against spyware; while interesting, it doesn't make a whole lot of sense.  I was merely defending the concept that "I know it when I see it" was in fact a viable measure in the contexts (spam, porn, art) we discussed.<br><br>Second, a generic uninstaller WOULD be appropriate if it really WERE capable of cleanly uninstalling everything, in an identifiable manner.  When more malicious spyware morphs itself all the time and doesn't even include a normal uninstaller or Add/Remove entry, that in itself is a neat trick.  At the very least, listing all installed "programs" will allow a moderately literate user, combined with a Google search, to rather quickly find and remove the problem.  A friendlier and more comprehensive HijackThis, if you will.<br><br>Your more lengthy comments on porn and spam and art all seem misplaced to me.  Again, I'm not suggesting that there need be ANY commonality in the way those things are treated (no need to apply Bayes' theorem to spyware, or to talk about spyware driving porn, and that sketchpad thing eludes me); I was simply saying that in their OWN contexts a concept of "I know it when I see it" WORKS.<br><br>People know what they consider porn, and and choose accordingly.  People know what they consider spam, and can filter accordingly.  People know what art they like, and view or experience accordingly.<br><br>And people should be able to know what PROGRAMS they like and choose whether or not to keep them on their computers.<br><br>As to your question on implementation, again, I see no problem deferring "I know it when I see it" to someone whose opinions you share and/or trust.  To use a different spam analogy, there are a couple of networks like Cloudmark's in which what enters your inbox is determined in part by what OTHERS deem to be spam.  There are music recommendation and other "friends" services that serve similar functions.<br><br>I absolutely understand your points about legal liability; they just seem to render ANY attempt at antispyware a losing proposition.  I think I'm repeating myself.<br><br>You said, "And the minute [users trust others to do the job]all those anti-spyware providers have to figure out what constitutes "spyware" or whatever label you want to slap on it. We would hope they do it with plenty of user input, but do it they must."<br><br>Well, okay.  And I think you're saying that they have to be extraordinarily careful in how they define it.  And that's the part I quibble with.  If that's the current law (and I have no idea) then it's a stinky situation.<br><br>To go analogous again, does Reuters or the NY Times or PC Magazine get sued because they chose to distribute information on Joe Corporate's Widget 2000 press release but ignored Bob Huckster's Doodad 12X press release?  No.  They are discerning providers of information and services; that's what they're paid for.<br><br>So why can't Lavasoft et al. be discerning providers of information (to which their users SUBSCRIBE based on trust), even if they NEVER disclose their criteria?  Are producers suing Ebert for every downward thumb?<br><br>-- B<br><SMALL>--<br>In a realm outside causality and function</SMALL>]]></description>
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<pubDate>Wed, 23 Feb 2005 17:01:34 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12750424</link>
<description><![CDATA[<A HREF="/useremail/u/141383"><b>Karl Bode</b></A> :  <BLOCKQUOTE><SMALL>quote:</SMALL><HR>Legislation governing EULA's would be extremely helpful.<HR></BLOCKQUOTE><br>A law could be passed <B>tomorrow</B> stating that any application that didn't offer users a simple, singular installation approval notification (not buried in a EULA or bundled with other apps), could be considered malware and within the rights of anti-spyware vendors to remove.<br><br>Sadly that won't happen, because the marketing industry lobbyists are simply too powerful.<br><br>The Direct Marketing Association worked with lawmakers for <B>four years</B> to craft the Can Spam Act; see how effective that's been?  Expect equally toothless anti-spyware laws this year.  Thanks in part to this massive Adware/Spyware PR campaign and legal assault.<br><br>So many of these problems come back to money infecting politics as the root cause.]]></description>
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<pubDate>Wed, 23 Feb 2005 16:55:54 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12750348</link>
<description><![CDATA[<A HREF="/useremail/u/974615"><b>mers2</b></A> : Some much needed discussion, thank you Eric.  The reason I've had such a problem with Lavasoft's actions is that it appears we are at a crucial point with anti-spyware.  The industry may be neutered by the time the dust settles and for Lafasoft to have quietly led the way backward as they once did forward doesn't bode well.  <br><br>I think no matter what terminlogy or criteria the anti-spyware vendors come up with there will always be the legal threat from malware vendors - there is simply too much money at stake.  Legislation governing EULA's would be extremely helpful.  90 page EULAs with click throughs for 3rd party add ins with vague representations or extreme legalese basically give the user no chance to make an informed decision as to whether this software is something they want.  Some of this "software" installs while the user is reading or clicking through the EULA.  Perhaps some of the effort the anti-spyware community can make is for legislation governing EULAs.<br><SMALL>--<br>"Think for yourself and let others enjoy the privilege of doing so too." - Voltaire</SMALL>]]></description>
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<pubDate>Wed, 23 Feb 2005 16:49:06 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12749982</link>
<description><![CDATA[<A HREF="/useremail/u/275158"><b>haertig</b></A> : <div class="bquote"><SMALL>said by  eburger68 <A HREF="/useremail/u/378696"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><BR><BR>... but in fact we've already got those kinds of general uninstallation utilities. You can run out to Best Buy right now and pick one up. They've been around for years. So why haven't those apps solved the problem?</DIV>This doesn't work because these apps typically remove software in one of two ways (that I'm aware of): (1) by monitoring the installation and therefore learning how to uninstall it, or (2) by relying on some internal uninstall routines that they come pre-supplied with for common programs.  Scenerio (2) might be of use for the malware problem, except I don't think many of the uninstaller's internal databases include rules to get rid of malware.  I may be wrong as I haven't used a Best Buy uninstaller program for years.  Do they reliably wipe out malware now?  Even if I'm presented a list of everything installed and must manually pick out the malware to be zapped, I would find this useful.  Desirable actually, given these generic uninstallers typically have a "restore what you just deleted" option.  I like being in control even if it requires some knowledge on my part.  I can't speak for what the Joe-average user wants because I don't know how to define this hypothetical guy.  Certainly anyone reading and posting to this forum would not be considered Joe-average!]]></description>
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<pubDate>Wed, 23 Feb 2005 16:12:43 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12749739</link>
<description><![CDATA[<A HREF="/useremail/u/545317"><b>Cabledude27</b></A> : This is way over my head in the legality and actual specs of what malware does at a software level, but extremely fascinating just the same.<br><br>My question/thought/comment, I guess would be that how do AV vendors determine a program is viral?  Because it harms the pc/network/etc, it unsecures (opening ports, communicating to the mother ship to get more instructions/programs), and causes financial damage (albeit there may be instances it doesnt, but I wonder about Ms. Jones who has not clue 1 about removing or updating viruses and has to call Bob the PC guy to get her straight). These are all things that we see with some crapware, on the same token there are viruses that just email all your friends and dont cause immediate "damage", such as a toolbar being added to your browser.<br><br>With the mechanisms in place at AV vendors to determine virus types etc, couldnt that be used to equate over to an antispyware entity in attempting to create definitions to limit liability on their part?  As well the AV vendors are moving to capture more spyware with their scans and if so why arent they being brought in for any of their insights and internet influence to bear greater weight against these mafiaso types that think they can litigate their "positive" images.  I dont see script kiddies trying to sue Symantec because they "falsely" labeled their program a virus and not a trojan.  <br><br>I know it's a tall task to change mindsets but I think that's the key we need to enforce (as Eric does so well) to the general public, elected officials, or whatever that this junk causes the same types of problems virus infections do.  Once we clear that hurdle we wont have to worry so much about definitions of what is what.  We all already know what viruses are and do but dont really need a dictionary entry to tell us it's bad.  It's second nature that we know it's bad and it's dealt with swiftly and convincingly when the AV's get the fixes updated.<br><br>I may be spewing stupid stuff but that's my 2 cents.<br><SMALL>--<br>Your friendly neighborhood cabledude.</SMALL><br><br>edit-2 small fixes]]></description>
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<pubDate>Wed, 23 Feb 2005 15:51:05 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12749624</link>
<description><![CDATA[<A HREF="/useremail/u/564231"><b>penguins4evr</b></A> : After reading the numerous pages of this thread, I just had to drop in and say "Thank you" for<br><br>1) bringing the issue(s) raised in this thread to our attention, and<br>2) the expertise of many of the posters who have such an awareness of what is going on.<br><br>I am by no means an internet security expert; rather, I am just an end-user who relies upon the expert advice of others. With that in mind, I need to know that I can trust whatever security application I am using.<br><br>I am a long time user of Ad-Aware.  Is it still on my system? Yes. Do I have the trust that I had? In all honesty, no, but I am trying to keep an open mind. Before this came up, I also used Spybot, and am now trying MS Antispyware.<br> <br>Thanks again for those of you who know so much who are willing to help those of us who know so little (but who are learning more all the time).<br><br>Peace . . .]]></description>
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<pubDate>Wed, 23 Feb 2005 15:40:48 EDT</pubDate>
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<title>Re: Lavasoft response regarding WhenU</title>
<link>http://www.dslreports.com/forum/remark,12749545</link>
<description><![CDATA[<A HREF="/useremail/u/0"><b>anon</b></A> :  This has been very good reading today, and I must say this is a definite noteworthy point in history on the war against ad-ware, and maybe even spyware, mal-ware, hijacking-ware, and general trespass-ware.<br><br> Aaron your post is excellent, it pointed out a few actions, which since actions speak louder than words, and if everyone noticed those actions, they should be makeing equall and opposite reactions, and the looks of the replies sem to show some people are seeing and hearing and not wearing rose colored glasses, and that's one thing I am great full for.<br><br> My interpretation of the actions by Lava soft are quite simple and seem to be a very clear message to me;<br><br>#1 Removal of an "AD-ware"...<br><br>#2 Not informing as normal...<br><br>#3 Removing posts questioning their action...<br><br>IF you add 1+2+3=$....<br><br> I hope it's as easy for others to see as I do. Just asking one question;<br><br> What would be to their advantage to go so far against their well known personal rule of thumb?<br><br> The only possible answer seems to be $$$$$$, I SMELL A BRIBE...... Or at the very least, a cover up for some sort of pay-off...<br><br> I would hope that a little investigating could turn up the truth, I don't think I can beleive what personal currently at Lava soft might say given this sudden turn of events....<br><br> As for finding of a rotten appel in a box car load of apples, you know there are more, but with 5,000 plus apples it becomes rather hard to see all of them at a glance, and some that appear ok because the damage is inside, so my feelings are that there may be more bruising under the skins that nobody even knows about yet..... <br><br> Also, that reply about notifying LS about found adware is a very good practice in general.... ;)<br><br>P.S. I feel like I lost a good friend, it was so easy to walk people through installation and use of AdAware over the phone, and now I have so many friends to call and change my words of advice too, I also hope that some keeps track of the leaders of Lava soft as to where they go off to from here so I can avoid those apps too... Once Bunred, Twice Shy...<br><br>S.P.S. I am who the SAAB JA37 was named after, if you do some work you will know who I am.<br><br>This is the "City that's not a City, that encompasses the entire Earth, a multitude of colors and amazements", it is without doubt "The Mystical Babylon" of the Bible.]]></description>
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<pubDate>Wed, 23 Feb 2005 15:32:23 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12749437</link>
<description><![CDATA[<A HREF="/useremail/u/378696"><b>eburger68</b></A> : B:<br><br>You wrote:<br><br><div class="bquote"><SMALL>said by  B <A HREF="/useremail/u/229804"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><BR><BR>Sure it works.  There's no lawmaking involved.  For spam, I can download or purchase free and commercial paid products from many different providers that would allow me to filter spam based on MY criteria.  The Bayesian learning filters, in particular, are EXACTLY "I know it when I see it" because their entire methodology is dependent on each user defining, by simple "Spam" and "Not Spam" tagging, which messages look like spam to him or her.  The filters learn from that by a simple statistical analysis, so that they begin to closely approximate (with well over 99.5% accuracy) what the user's particular definition of spam is.</DIV>Interesting analogy and potential approach, but ultimately flawed. It's a perfectly adequate approach for anti-spam applications to "learn" what spam is from users, because spam by and large isn't going to trash their computers in 5 minutes flat. We can't have anti-spyware applications sitting around, letting software get installed willy-nilly on the user's desktop, and then asking the user afterwords, "Is this spyware?" <br><br>That's a non-starter if for no other reasons than that the potential threat of these applications is too immediate. Moreover, many if not most of these users aren't going to understand or be aware of the true behavior of some of these applications in the first place. People can look at spam and make good decisions fairly quickly about it for themselves. They don't need experts standing over their shoulders telling them what spam is. Not so with spyware and adware. Many don't even realize they have it on their computers. And if they do know it, they don't fully understand it. That's why people are turning to anti-spyware apps -- because they want expert advice about what's on their computers that should be removed, and what they ought to block before it gets on their computers.<br><br>Now, the more general principle there -- "find out from your users what they don't want" -- is a valid one, but as I pointed out in my response to sivran above, you've still got to build the mechanisms for determining what is and is not wanted into your targeting processes. And those targeting processes ought to fine-tuned enough to recognize when a new "adware" application is released whether or not users will consider it "unwanted" or "undesirable." You don't want to wait for it to hit users' desktops and ask them afterwards. You want to be able to respond ASAP. And to do that, you need -- can you guess it? -- a set of targeting policies to help you sort out just what is "undesirable" and what is "unwanted."<br><br>See, you can't get away from it. One way or the other you need targeting criteria, if only for the practical job of determining just what is and is not wanted by users.<br><br>In fact, that's effectively what your beloved Bayesian filters are doing -- developing targeting criteria on the fly. They do that using sophisticated mathematical formulas and some fancy programming, but what they're effectively doing is building targeting criteria based on user input.<br><br>Moreover, as you surely know, even Bayesian filters aren't 100 percent. Why aren't you, then, decrying and denouncing the "endless quest for the perfect" Bayesian filter? Would you stop using a Bayesian spam filtering tool simply because it couldn't ever be perfect and might mis-classify the occasional email? I think not.<br><br><div class="bquote"><SMALL>said by  B <A HREF="/useremail/u/229804"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><BR><BR>For pornography, the ad hoc community definitions, while far from perfect, have resulted in a landscape in which physical hard core smut shops are segregated, but people in the privacy of their homes can order pretty much whatever they want via satellite, cable, or Internet.</DIV>A few points here:<br><br>1) At best communities have managed to segregate porn-related businesses, not eradicate them. And they did so largely by using zoning laws, not anti-porn laws. And even those are of dubious quality because...<br><br>2) The segregation is largely failing. Indeed one of the startling effects of spyware/adware is how it has facilitated the spread of porn into so many areas of people's lives. When CWS drops "Adventures in Goat Sex" links on your desktop and hijacks your browser to a midget fisting porn site, I think you'd be hard pressed to say that we've "segregated" porn based on definitions of porn in the law. Which brings me to the fact that...<br><br>3) With spyware and adware the marketplace is actually working AGAINST us, because the end users aren't driving the market for adware and spyware -- advertisers are. And venture capitalists are. The user community of the internet is screaming "We don't want this junk and we know it when we see it," but that matters not one whit because there are others willing to plough money into this space. That's also why the fantasy of "industry self-regulation" is just that -- a fantasy.<br><br><div class="bquote"><SMALL>said by  B <A HREF="/useremail/u/229804"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><BR><BR>For art, of course, everybody likes what they like, and the marketplace sometimes follows.</DIV>Spyware and adware are like art? Interesting comparison. I'll be interested to see if CWS start snail-mailing people sketch pads and pencils after hijacking their browsers to porn sites.<br><br><div class="bquote"><SMALL>said by  B <A HREF="/useremail/u/229804"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><BR><BR>In fact, it would seem that the whole point of "I know it when I see it" is that it DOES negate even the need for legislation to more adequately control the subject.</DIV>I really don't follow you here. Where did you hope to implement "I know it when I see it?" It's not going to be happening with anti-spyware applications anytime soon, for all the reasons that I've offered here.<br><br><div class="bquote"><SMALL>said by  B <A HREF="/useremail/u/229804"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><BR><BR>As to the endless quest for the perfect TAC, it just doesn't seem tenable, and as far as customers go, it's really beside the point.  Why?  Because "nonsense" though it may be, EVERY person who objects to spyware damn well "knows it when they see it".</DIV>But you continually miss the point. It matters little if "EVERY person who objects to spyware damn well 'knows it when they see it'" because everyone isn't building their own anti-spyware applications. They're going to Lavasoft, Webroot, Intermute, and PepiMK and saying, "Give me an application that detects spyware on my computer." And the minute they do that, all those anti-spyware providers have to figure out what constitutes "spyware" or whatever label you want to slap on it. We would hope they do it with plenty of user input, but do it they must.<br><br><div class="bquote"><SMALL>said by  B <A HREF="/useremail/u/229804"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><BR><BR>(I do note that a previous poster's suggestion that anti-spyware discover ALL installed applications and allow the users to selectively uninstall might be a valuable approach.)</DIV>See my previous response to Sivran. It's an interesting idea, but in fact we've already got those kinds of general uninstallation utilities. You can run out to Best Buy right now and pick one up. They've been around for years. So why haven't those apps solved the problem? Simple: because users don't want to be presented a general list of everything's that's installed. They want a list of just the "bad stuff." And they want anti-spyware firms to tell them what the "bad stuff" is.<br><br>At that point, we're right back at the problem of coming up with criteria for determining just what "the bad stuff" is so that we can detect it and present it to users.<br><br>Don't make the perfect the enemy of the good and the unavoidable. Criteria are messy and imperfect, but you won't be able to avoid building them -- at least not if you're planning to build an anti-malware app that detects and removes "bad stuff" or "undesirable stuff" from users' computers.<br><br>Eric L. Howes]]></description>
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<pubDate>Wed, 23 Feb 2005 15:20:15 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12749098</link>
<description><![CDATA[<A HREF="/useremail/u/378696"><b>eburger68</b></A> : sivran:<br><br>You wrote:<br><br><div class="bquote"><SMALL>said by  sivran <A HREF="/useremail/u/874811"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><BR><BR>Couldn't a website, like CastleCops, or even an anti-spyware vendor, simply say this: "We help users to remove software which they believe may be having undesirable effects on their PC."...wouldn't such a statement simply boil down to: "We believe the customer is always right, we'll remove the software they ask us to remove, whatever it may be."</DIV>That's moving in the right direction, but you still have to put the mechanisms in place for determining what software is unwanted by customers for its undesirable effects. How do you determine that?<br><br>Now, you could just present a list of all software on the user's PC and say, "Here's what's installed. What would like us to remove?" But, for the most part, that's what the Add/Remove Programs Control Panel applet already does. There would be some marginal things you could do like pick up apps that aren't listed in Add/Remove Programs (as some both legit and illegit apps are not), but by and large it wouldn't be that much of an improvement.<br><br>The real problem is that users want you to selectively present the stuff that could be causing them problems. And that places you, the anti-spyware firm, in a kind of advisory role. Most users are bewildered and frustrated -- they don't understand 90 percent of the applications on their PCs, legitimate or not, and they want someone to come in and start detecting the ones that are problematic.<br><br>And that's where you start running into difficulty, because now you've got to start figuring out what's a "potentially undesirable" application? How do we identify just those and present just those to the user for possible removal?<br><br>So, as I said, I think you're moving in the right direction -- there are some additional hurdles there, though. And, once again, let me urge people to start going through all those criteria and definitions that I linked to:<br><br>&raquo;<A HREF="/forum/remark,12746264~mode=flat">Targeting "Greyware" - Criteria & Definitions</A><br><br>You'll notice that a lot of them (in fact, most of them) aren't moving in the direction you are, unfortunately.<br><br>Best,<br><br>Eric L. Howes]]></description>
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<pubDate>Wed, 23 Feb 2005 14:45:51 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12748990</link>
<description><![CDATA[<A HREF="/useremail/u/889138"><b>ZOverLord</b></A> : Maybe some kind of controlled <B>Poll</B> by login ID, one vote per ITEM.<br><br>This would allow the company to say that their USER base has decided this is CRAPWARE. Let the Users RATE the TAC.<br><br>This way there is no BLAME on the company itself.<br><br>What are you gonna Do, Sue everyone that voted, again this would need to be VERY controlled, so that the CRAPWARE makers could not create 1,000 ID's and vote for de-listing from the TAC.<br><br>Even then, allow any item to be un-checked at the user end, just use the votes for the default of checked or not checked by default.<br><br><B>In <I>REALITY<I> it is the TAC Iteself that is causing the <I>LEGAL</I> problems</B> <br><br>Is it AD-WARE, never even mention <B>CRAPWARE or SCUMWARE</B> just AGREE that it is proving un-wanted AD's and use that as your <B>ONLY</B> reason to vote!</B><br><br>The TAC and vote should be only this.<br><br>Does the software or BUNDLED software have <B>ANYTHING</B> in it that provides Ad's from time to time.<br><br><B>Yes/No</B>]]></description>
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<pubDate>Wed, 23 Feb 2005 14:33:10 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12748914</link>
<description><![CDATA[<A HREF="/useremail/u/275158"><b>haertig</b></A> : <div class="bquote"><SMALL>said by  eburger68 <A HREF="/useremail/u/378696"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><BR><BR>Ultimately, though, anyone can go get an attorney and file a lawsuit. Whether they have a case that stands up in court is another matter entirely, though.</DIV>Ultimately, I think this is part of the problem.  A big company can eventually "win" the majority of their lawsuits (even ones without merit) simply by bankrupting their smaller opposition.  This tactic is used everywhere - not just by malware vendors.  But how do you stop it?  You can't take away the right to sue.  That would hurt many people who have legitimate cases.  However, it hardly seems fair that anybody can sue you and force you to pay the costs of your defense even when you are eventually shown not at fault.  I imagine many people would run out of funds (and therefore end up with their attorney bailing on them) before being proven innocent.]]></description>
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<pubDate>Wed, 23 Feb 2005 14:25:54 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12748807</link>
<description><![CDATA[<A HREF="/useremail/u/874811"><b>sivran</b></A> : Just a thought, from reading these last few posts...<br><br>Couldn't a website, like CastleCops, or even an anti-spyware vendor, simply say this: <I>"We help users to remove software which they believe may be having undesirable effects on their PC."</I><br><br>Certainly lots of legitimate software may have an "undesirable effect" -- just look at anti-virus programs. Users complain high and low about how real-time scanners make their systems run slower. But then, so does malware, unwanted-ware, I-didn't-know-it-was-there-ware, whatever-ware.<br><br>Granted, IANAL and neither is anyone else in this thread I'll bet, but wouldn't such a statement simply boil down to: "We believe the customer is always right, we'll remove the software they ask us to remove, whatever it may be." <br><SMALL>--<br><A HREF="http://www.againsttcpa.com/">TCPA </A>- Treacherous Computing<BR><A HREF="http://download.kerio.com/dwn/kpf/kerio-pf-2.1.5-en-win.exe">Kerio 2.1.5</A> - Best damn firewall<BR>Home licensing should be just that.</SMALL>]]></description>
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<pubDate>Wed, 23 Feb 2005 14:14:05 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12748703</link>
<description><![CDATA[<A HREF="/useremail/u/229804"><b>B</b></A> : <div class="bquote"><SMALL>said by  eburger68 <A HREF="/useremail/u/378696"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><br><br><div class="bquote"><SMALL>said by  B <A HREF="/useremail/u/229804"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><br><br>How is "I know it when I see it" errant nonsense?  It works for spam!  It works, mostly, for pornography.  It CERTAINLY works for <B>art</B>.</DIV>Ah, no. Actually, it largely doesn't work for spam, or art, or pornography. That's precisely why we don't have strong laws regulating what spam, art, or pornography is, because it's difficult to define what they are. You and I can argue about what constitutes art or porn all day along and proudly wear our opinions on our sleaves. We can even offer our opinions on such in a public forum. The minute we try to enshrine something in law or policy, though, things get real tough real fast.</DIV>Sure it works.  There's no lawmaking involved.  For spam, I can download or purchase free and commercial paid products from many different providers that would allow me to filter spam based on MY criteria.  The Bayesian learning filters, in particular, are EXACTLY "I know it when I see it" because their entire methodology is dependent on each user defining, by simple "Spam" and "Not Spam" tagging, which messages look like spam to him or her.  The filters learn from that by a simple statistical analysis, so that they begin to closely approximate (with well over 99.5% accuracy) what the user's particular definition of spam is.<br><br>For pornography, the ad hoc community definitions, while far from perfect, have resulted in a landscape in which physical hard core smut shops are segregated, but people in the privacy of their homes can order pretty much whatever they want via satellite, cable, or Internet.<br><br>For art, of course, everybody likes what they like, and the marketplace sometimes follows.<br><br>In fact, it would seem that the whole point of "I know it when I see it" is that it DOES negate even the need for legislation to more adequately control the subject.<br><br>As to the endless quest for the perfect TAC, it just doesn't seem tenable, and as far as customers go, it's really beside the point.  Why?  Because "nonsense" though it may be, EVERY person who objects to spyware damn well "knows it when they see it".<br><br>If the legalities of the situation are as severe as you imply, then I suppose only Karl's vision of an antispyware vigilante underground is the solution, as unpleasant a prospect as that might be.  (I do note that a previous poster's suggestion that antispyware discover ALL installed applications and allow the users to selectively uninstall might be a valuable approach.)<br><br>-- B<br><SMALL>--<br>In a realm outside causality and function</SMALL>]]></description>
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<pubDate>Wed, 23 Feb 2005 14:02:28 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12748690</link>
<description><![CDATA[<A HREF="/useremail/u/1162456"><b>fatdcuk</b></A> : apologies off topic but improtant!<br><br>online patition against isearch scumware pervaiors!! <br>&raquo;<A HREF="http://www.petitiononline.com/mm23Feb4/petition.html" >www.petitiononline.com/mm23Feb4/&middot;&middot;&middot;ion.html</A>]]></description>
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<pubDate>Wed, 23 Feb 2005 14:00:51 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12748596</link>
<description><![CDATA[<A HREF="/useremail/u/378696"><b>eburger68</b></A> : Karl:<br><br>You wrote:<br><br><div class="bquote"><SMALL>said by  Karl Bode <A HREF="/useremail/u/141383"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><BR><BR>You seem to be suggesting that if an anti-spyware vendor has crystal clear detection criteria and avoids using negative connotation to describe product, they'll be safe from legal action?<br><br>Isn't stepping in the middle of the EULA the legal issue that poses the threat to anti-spyware outfits, not necessarily liability from mechanics and verbiage of detection?<br><br>Do you really believe if an anti-spyware vendor tones down rhetoric and has very clear and sterile detection criteria these companies won't push the issue further?</DIV>All excellent questions. No, there is nothing that anti-spyware firms can do that will ultimately give them 100 percent immunity from law suits. Some of these outfits are going to sue no matter what you do.<br><br>What anti-spyware firms can and ought to do, though, is take steps to decrease their legal exposure. At the very least, don't hand easy arguments to the bad guys by labeling their software "spyware" -- they're dying for you to make that charge, as it allows them to make much legal hay. And, funny enough, a number of the more prominent vendors of unwanted advertising software (how's that for a "sterile" term?) are even starting to get grouchy over the "adware" label as well -- ironic, yes, since they were the ones pushing this bogus "adware=good, spyware=bad" nonsense just a year ago.<br><br>There are other things that anti-spyware firms can do to reduce their legal exposure -- in fact, I wanted to talk about those kinds of steps in the other thread I started today:<br><br>&raquo;<A HREF="/forum/remark,12746264~mode=flat">Targeting "Greyware" - Criteria & Definitions</A><br><br>Ultimately, though, anyone can go get an attorney and file a lawsuit. Whether they have a case that stands up in court is another matter entirely, though.<br><br>Put another way, the risk facing anti-spyware firms is a bit like the more general problem of privacy and security. We know that when we're talking security there's no such thing as 100 percent protection. No one here at DSLR, I take it, would then argue that one shouldn't have a personal firewall, an anti-virus program, and tight browser settings. No one of those steps is going to give you 100 percent security, but you take the steps anyway to reduce your exposure and risk.<br><br>That's exactly what anti-spyware firms need to start doing more diligently -- reducing their exposure and risk while still offering their customers and users the protection they want and need.<br><br>Best,<br><br>Eric L. Howes]]></description>
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<pubDate>Wed, 23 Feb 2005 13:49:22 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12748484</link>
<description><![CDATA[<A HREF="/useremail/u/378696"><b>eburger68</b></A> : B:<br><br>One other thing. You wrote:<br><br><div class="bquote"><SMALL>said by  B <A HREF="/useremail/u/229804"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><BR><BR>How is "I know it when I see it" errant nonsense?  It works for spam!  It works, mostly, for pornography.  It CERTAINLY works for <B>art</B>.</DIV>Ah, no. Actually, it largely doesn't work for spam, or art, or pornography. That's precisely why we don't have strong laws regulating what spam, art, or pornography is, because it's difficult to define what they are. You and I can argue about what constitutes art or porn all day along and proudly wear our opinions on our sleaves. We can even offer our opinions on such in a public forum. The minute we try to enshrine something in law or policy, though, things get real tough real fast.<br><br>They've certainly tried to do it with porn, but those laws have largely collapsed (wish I had a link to the news story the other day about the strip club out West that started handing out pencils and sketch pads to customers in order to evade a local ordinance).<br><br>My position all along has been that users need to drive the decisions about the kinds of applications that anti-spyware apps detect and remove. Ultimately, we're talking about types of applications that are installed without the full, meaningful knowledge and consent of users and that perform undesirable actions on their computers. <br><br>And that's where Lavasoft fell down. Their TAC didn't adequately capture the kinds of applications that their users find objectionable would want detected, and Lavasoft was effectively stuck with criteria that forced them into making bad decisions. <br><br>Still worse, once they made those bad decisions, they weren't completely open, forthright, and transparent with their users and customers, even though their policy had been to announce removals. And not following policies and procedures that your users expect you to follow in being transparent with them is guaranteed to get you in trouble. People were outraged, and rightly so.<br><br>At the end of the day, though, the tough questions remain. Lavasoft now has to work through a new TAC to improve its decision-making process. And, as I've explained, the process of capturing that common set of qualities for unwanted applications in a set of targeting criteria is fraught with difficulty and may never be 100 percent air-tight. But that doesn't mean you don't try. And it certainly doesn't mean that anti-spyware vendors even have the option of not trying.<br><br>These are difficult messy decisions, but you can't avoid the pain of making them.<br><br>Eric L. Howes]]></description>
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<pubDate>Wed, 23 Feb 2005 13:34:38 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12748393</link>
<description><![CDATA[<A HREF="/useremail/u/141383"><b>Karl Bode</b></A> :  <BLOCKQUOTE><SMALL>quote:</SMALL><HR>They're there, they're real, and they're waiting to pounce on any company foolish enough to adopt "We know it when we see it" as a targeting policy.<HR></BLOCKQUOTE><br><br> <BLOCKQUOTE><SMALL>quote:</SMALL><HR>Now, things would change a bit if your BHORemover started adding things like a "warning" or "danger" level to its BHO summary list, or explicitly began flagging some BHOs as "malware." At that point you'd need to sharpen your stated policies for labeling some BHOs as "malware." And you'd also better make sure that such labeling scheme was consistently and fairly applied.<HR></BLOCKQUOTE><br><br>Eric, You seem to be suggesting that if an anti-spyware vendor has crystal clear detection criteria and avoids using negative connotation to describe product, they'll be safe from legal action?<br><br>Isn't stepping in the middle of the EULA the legal issue that poses the threat to anti-spyware outfits, not necessarily liability from mechanics and verbiage of detection?<br><br>Do you really believe if an anti-spyware vendor tones down rhetoric and has very clear and sterile detection criteria these companies won't push the issue further?]]></description>
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<pubDate>Wed, 23 Feb 2005 13:24:20 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12748295</link>
<description><![CDATA[<A HREF="/useremail/u/378696"><b>eburger68</b></A> : B:<br><br>If you want to continue pushing "I know it when I see it" as a viable option for anti-spyware vendors' targeting policies, then you're going to have to provide at least a semi-credible explanation for how those vendors could do that without getting buried in law suits. <br><br>Beyond your idea for polling customers, you haven't even begun to do that, even after I laid out the problem for you in semi-detailed terms. All you've done is sidestepped those tough issues by playing to the peanut gallery.<br><br>As for using strong language to characterize your arguments, I usually refrain from doing that sort of thing, but not when someone falsely claims or implies that I've somehow endorsed the positions of the "adware" and "spyware" industry. That is nonsense, and it most assuredly deserved the label I applied to it.<br><br>There are tough issues, questions, and decisions for anti-spyware vendors on the table, folks, and "I know it when I see it" doesn't help them make those decisions at all. We can help them and even push them to make the right decisions, but pretending that there aren't legal monsters lurking just beyond the edge of darkness isn't an option. They're there, they're real, and they're waiting to pounce on any company foolish enough to adopt "We know it when we see it" as a targeting policy.<br><br>Eric L. Howes]]></description>
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<pubDate>Wed, 23 Feb 2005 13:10:45 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12748096</link>
<description><![CDATA[<A HREF="/useremail/u/229804"><b>B</b></A> : Of course I read your post(s), Eric.<br><br>The premise I refer to, and which you seem to buying, is that there can ever be a definitive set of criteria by which to distinguish spyware from adware from malware, and at the same time protect companies from litigation.<br><br>Your last post reinforces that.  It's not nonsense.  It's exactly the thorny issue <B>you</B> have raised all along.  The answer, it seems to me, is that such a definitive list is impossible, because of a confluence of irritating factors including but not limited to the active participation and influence and mutations of the very malware producers we're trying to avoid.<br><br>How is "I know it when I see it" errant nonsense?  It works for spam!  It works, mostly, for pornography.  It CERTAINLY works for <B>art</B>.<br><br>And I think it's the ONLY way it will ever work for spyware, which has so elegantly skirted the edges of application software and malware for so long.  I hate to see a brain as big as yours wasting its time in what appears to me to be a futile effort.<br><br>Please don't attack me with words like "nonsense" and "hot-headed B.S.".  It doesn't become you, or your argument.  You've done more for spyware awareness than I (or perhaps anyone else) ever will, and I appreciate that enormously.  But it doesn't mean you're always right, or that you may, just maybe, be missing the forest for the trees this time.<br><br>-- B<br><SMALL>--<br>In a realm outside causality and function</SMALL>]]></description>
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<pubDate>Wed, 23 Feb 2005 12:47:07 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12747995</link>
<description><![CDATA[<A HREF="/useremail/u/984597"><b>sybille</b></A> :  BillRoland <A HREF="/useremail/u/292724"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>,<br><br>I was also trying to say that I think that the questioning that has gone on in this thread is a very good thing, and that I hope it will continue, and that it will continue in such a way that it produces learning.<br><br>That was my main point, in fact. <br><br>For the sake of clarity, let me state again that I fully support the lengthy and vigorous debate that is continuing to take place here in this forum in general and specifically in this thread. :)]]></description>
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<pubDate>Wed, 23 Feb 2005 12:36:24 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12747842</link>
<description><![CDATA[<A HREF="/useremail/u/292724"><b>BillRoland</b></A> : <div class="bquote"><SMALL>said by  sybille <A HREF="/useremail/u/984597"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><br><br>I'm really just trying to emphasize the fact that there are not enough tools; I appreciate the fact that  CalamityJane <A HREF="/useremail/u/679515"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>, who helps people disinfect their computers every single day, continues to find this tool useful.<br><br>It's all really a mess, isn't it. :hmm:<br> </DIV>Indeed it is a mess.  However I feel that the best way to go about things is to be honest with yourself about what's going on.  And the truth of the matter is that what Lavasoft has done is just not right, despite  CalamityJane <A HREF="/useremail/u/679515"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>'s efforts to paint anyone who believes that as a paranoid idiot.  I just want Lavasoft to be upfront with what's going on.  Is that too much to ask?   B <A HREF="/useremail/u/229804"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>'s earlier post sums up quite excellently the lies and deception Lavasoft is STILL trying to feed everyone.  Why are we suddenly paranoid idiots for calling a duck a duck?<br><SMALL>--<br>"Don't steal.  The government hates competition."</SMALL>]]></description>
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<pubDate>Wed, 23 Feb 2005 12:19:56 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12747747</link>
<description><![CDATA[<A HREF="/useremail/u/378696"><b>eburger68</b></A> : B:<br><br>You wrote:<br><br><div class="bquote"><SMALL>said by  B <A HREF="/useremail/u/229804"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><BR><BR>It's just a bit sad to see you, of all people, buying the premise of Lavasoft and, by extension, the malware/spyware/adware industry to whom they're caving in.</DIV>Please read before posting this kind of nonsense. Nowhere have I endorsed the actions that rightly landed Lavasoft in hot water, and nowhere have I endorsed the positions of "adware" and "spyware" vendors who play definitions games and threaten to sue the very people I work with in the trenches every day -- that's just hot-headed B.S.<br><br>If you'd bother to read what I and others are saying, you'd notice that we're trying to explain the kinds of difficulties that anti-spyware companies, web sites, and researchers face right now. Some of these folks are risking their livlihoods and futures to put out information and tools for the public to use. And to do so, they need good advice and guidance, not errant nonsense like "I know it when I see it." <br><br>That may be fine advice for individual users, but third-parties who offer tools for removal don't have that option, whether we like it or not -- it does them no good. It's not practical. It's not usable. It's not legally defensible. <br><br>The only thing it is good for is getting people sued -- people whose time would be much better spent building applications and disseminating information to help actual users protect themselves.<br><br>Eric L. Howes]]></description>
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<pubDate>Wed, 23 Feb 2005 12:07:26 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12747670</link>
<description><![CDATA[<A HREF="/useremail/u/984597"><b>sybille</b></A> : I'm really just trying to emphasize the fact that there are not enough tools; I appreciate the fact that  CalamityJane <A HREF="/useremail/u/679515"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>, who helps people disinfect their computers every single day, continues to find this tool useful.<br><br>It's all really a mess, isn't it. :hmm:]]></description>
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<pubDate>Wed, 23 Feb 2005 11:57:09 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12747666</link>
<description><![CDATA[<A HREF="/useremail/u/448758"><b>John2g</b></A> : <div class="bquote"><SMALL>said by BillRoland:</SMALL><BR><BR> Ad-Aware as a trustworthy program is a bit of stretch now in my opinion.  To be sure, its still a worthy program to a large degree, but trustworthy?  As long as Lavasoft will remove definitions without notification, No Way is it trustworthy.  <br> </DIV>I would have to agree with that.<br><SMALL>--<br>Better to remain silent and be thought a fool, than to speak and remove all doubt.<br></SMALL>]]></description>
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<pubDate>Wed, 23 Feb 2005 11:56:40 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12747604</link>
<description><![CDATA[<A HREF="/useremail/u/292724"><b>BillRoland</b></A> : <div class="bquote"><SMALL>said by  sybille <A HREF="/useremail/u/984597"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><br><br>It is perhaps worth repeating that Eric L. Howes ( eburger68 <A HREF="/useremail/u/378696"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>) will continue to list Ad-Aware on the short list of trustworthy programs.</DIV>Ad-Aware as a trustworthy program is a bit of stretch now in my opinion.  To be sure, its still a worthy program to a large degree, but trustworthy?  As long as Lavasoft will remove definitions without notification, No Way is it trustworthy.  <br><SMALL>--<br>"Don't steal.  The government hates competition."</SMALL>]]></description>
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<pubDate>Wed, 23 Feb 2005 11:48:40 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12747590</link>
<description><![CDATA[<A HREF="/useremail/u/229804"><b>B</b></A> : I don't buy it.  Though I ANAL too.  :)<br><br><div class="bquote"><SMALL>said by  eburger68 <A HREF="/useremail/u/378696"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><br><br>B:<br>Their job then becomes to draft a policy stating the criteria they've adopted for selectively grouping certain applications together and offering them to users for potential removal. They've got to take care not only in what they label that group of applications, but also in defining the qualities that define those applications as a common group.<br><br>As I said, that's tough to do. If you doubt me, take a look at my latest new thread, where I list all the major targeting criteria and defintions of "spyware" and "adware"  </DIV>Of course it's tough to do.  As I've intimated above, my guess is that it's IMPOSSIBLE to do.  I've said that ultimately it will HAVE to come down to "I know it when I see it", precisely because the spyware/malware producers will OF COURSE make it their practice to stay within the letter of the law vis a vis a TAC or any other measure.<br><br>And I still fail to see why distributing a tool that disables or uninstalls other software at the discretion of the user can be considered legally actionable by the malware producer.  If the labeling, as you suggest, is the problem, then at worst case, the antispyware company could always pass the buck, and say "xx percent of our visitors/customers have classified this application as unwanted adware".  But again, even that shouldn't be necessary.<br><br>It's just a bit sad to see you, of all people, buying the premise of Lavasoft and, by extension, the malware/spyware/adware industry to whom they're caving in.<br><br>-- B<br><SMALL>--<br>In a realm outside causality and function</SMALL>]]></description>
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<pubDate>Wed, 23 Feb 2005 11:46:27 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12747577</link>
<description><![CDATA[<A HREF="/useremail/u/984597"><b>sybille</b></A> : I was thinking about the person who, after reading this thread, became uncertain about whether to use Ad-Aware.<br><br>I am very glad that  CalamityJane <A HREF="/useremail/u/679515"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A> stressed the importance of using all available tools, including but certainly not limited to Ad-Aware, when trying to remove an infection. It is perhaps worth repeating that Eric L. Howes ( eburger68 <A HREF="/useremail/u/378696"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>) will continue to list Ad-Aware on the short list of trustworthy programs.<br><br>This does not mean that all is well or that the debate is finished: far from it. Instead, I'm trying to highlight that every tool is important, especially given the ever-increasing sophistication of malware.<br><br>However, I was also thinking that the person's questioning could be seen as a good sign. It seems that much, if not most, malware infection is the result of a lack of questioning, and often a lack of information, as well.<br><br>Thus, if reading this thread plants the seeds of the sort of doubt that can grow into questioning and then learning - well, my feeling is that there are worse things.]]></description>
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<pubDate>Wed, 23 Feb 2005 11:45:09 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12747571</link>
<description><![CDATA[<A HREF="/useremail/u/425724"><b>MagnusM</b></A> : In the end it's the user who decides what to remove after an adware scan has been performed. Thus it's the users responsibility to be in compliance with any EULA he has agreed to be bound by, just as it would be if he manually removed or disabled the installed software himself. Furthermore, Lavasoft is headquartered in Sweden. If ISearch tried to intiate legal action against a company detecting its software as adware they would probably be lauged out of court <I>and</I> have to pay Lavasoft's entire legal bill and other expenses related to the law suit. I can see how this could be a problem for US-based companies, I doubt it is to the same extent in almost all of Europe. Even if using the term "spyware" was something associated with legal peril, you could easily get around that by describing the detected files as "potentially unwanted software".<br><SMALL>--<br>Mischel Internet Security<BR><br><A HREF="http://www.misec.net">http://www.misec.net</A></SMALL>]]></description>
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<pubDate>Wed, 23 Feb 2005 11:44:42 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12747510</link>
<description><![CDATA[<A HREF="/useremail/u/378696"><b>eburger68</b></A> : B:<br><br>You could build an AvatarKiller, no problem (warning: IANAL, so don't take this as legal advice and counsel). Your application is billed as an application that removes unwanted "clippy"-type nuisances, or maybe just Clippy himself. Your targeting policy is clear and it's fairly and consistently applied. (Note also, we're assuming that your application doesn't otherwise damage MS Office installations and doesn't claim that Clippy is a RAT that Uncle Bill planted to backdoor everyone's computer.)<br><br>The same holds true for an application like a hypothetical BHORemover that you might build. That application displays all the BHOs installed on users' systems and allows users to remove them. Again, the targeting policy is clearly stated, as well as consistently and fairly applied. <br><br>Now, things would change a bit if your BHORemover started adding things like a "warning" or "danger" level to its BHO summary list, or explicitly began flagging some BHOs as "malware." At that point you'd need to sharpen your stated policies for labeling some BHOs as "malware." And you'd also better make sure that such labeling scheme was consistently and fairly applied. <br><br>If, for example, your BHORemover labeled the Adobe Acrobat Reader Plugin as "malware," you'd better believe you're going to be hearing from Adobe's attorneys. They're going to claim "defamation" (your application falsely labeling their program as "malware") and, perhaps, "tortious inference with legitimate business activities" (your application preventing them from selling their product to customers). You're also going to be hearing from angry users who took your advice and removed the AcroIEHelper.ocx BHO only to find that they could no longer read PDF docs through their browsers.<br><br>The situation has changed because you've decided to selectively group some applications together on the basis or charge that they are "malware" and present them to users for possible removal. Indeed, in labeling the group of applications as malware, you've arguably advised users to remove those particular BHOs.<br><br>And that, roughly, is the situation that anti-spyware vendors and even, though to a lesser extent, the situation that web sites like CastleCops and Spyware Warrior find themselves in. They're selectively highlighting certain applications on users' systems for potential removal and, in some ways, actually advising users to remove those applications because of representations made about the nature, behavior, and functionality of that group of appllications.<br><br>Their job then becomes to draft a policy stating the criteria they've adopted for selectively grouping certain applications together and offering them to users for potential removal. They've got to take care not only in what they label that group of applications, but also in defining the qualities that define those applications as a common group. <br><br>As I said, that's tough to do. If you doubt me, take a look at my latest new thread, where I list all the major targeting criteria and defintions of "spyware" and "adware" that I know of:<br><br>&raquo;<A HREF="/forum/remark,12746264~mode=flat">Targeting "Greyware" - Criteria & Definitions</A><br><br>Best,<br><br>Eric L. Howes]]></description>
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<pubDate>Wed, 23 Feb 2005 11:35:29 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12747502</link>
<description><![CDATA[<A HREF="/useremail/u/879997"><b>dadkins</b></A> : <div class="bquote"><SMALL>said by  Karl Bode <A HREF="/useremail/u/141383"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><BR><BR>If companies are going to sheepishly avoid removing any app that users might have approved the install of somewhere in a 94 page EULA?<br><br>A big open-source movement will just arise to take their place.<br><br>Companies that buckled will still make millions selling "protection" (that conveniently omits detecting adware from marketing partners) to major ISP's, while privacy/security hobbyists will be huddled on IRC sharing notes and removal tools like criminals....<br> </DIV>Which IRC Channel? I'm SO there!]]></description>
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<pubDate>Wed, 23 Feb 2005 11:34:28 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12747436</link>
<description><![CDATA[<A HREF="/useremail/u/275158"><b>haertig</b></A> : Anti-spyware programs might just have to evolve into generic uninstallers to save themselves from legal threats from malware vendors.  They detect everything they can find installed on your computer.  Microsoft Office, Firefox, etc.  They then offer to do their best to remove them if the user decides that's what they want to do.<br><br>It would of course be impossible to have after-the-fact uninstallers for every app out there, but they could include uninstallers that were requested by a significant number of their users.  So the company might direct more resources to developing a WhenU uninstaller rather than a Microsoft Office uninstaller, if that's what their users requested.  I imagine adding detectors (but not the uninstallers) for things like Microsoft Office would be quite trivial compared to what needs to be done to detect some malware.<br><br>The anti-spyware companies could also take the approach that the harder it is to detect the presence of a given piece of software, the more resources they will dedicate to that endeavor.  Generic.  Not targeting any specific vendor's product.  All are treated equally.  Once they've added detection, they could present the app's functionality to their users, based on their own investigations and reports from their users.  The users could then vote when asked "Do you want us to develope an uninstaller for this?"<br><br>I for one wouldn't mind have a generic uninstaller program that just happened to be very very good at uninstalling malware.  I say this even having never experienced any spyware on any computer I own, save a few tracking cookies that might have slipped through the kid's accounts once or twice.]]></description>
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<pubDate>Wed, 23 Feb 2005 11:26:11 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12747429</link>
<description><![CDATA[<A HREF="/useremail/u/141383"><b>Karl Bode</b></A> : If companies are going to sheepishly avoid removing any app that users might have approved the install of somewhere in a 94 page EULA?<br><br>A big open-source movement will just arise to take their place.<br><br>Companies that buckled will still make millions selling "protection" (that conveniently omits detecting adware from marketing partners) to major ISP's, while privacy/security hobbyists will be huddled on IRC sharing notes and removal tools like criminals....]]></description>
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<pubDate>Wed, 23 Feb 2005 11:24:56 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12747388</link>
<description><![CDATA[<A HREF="/useremail/u/879997"><b>dadkins</b></A> : <div class="bquote"><SMALL>said by  Karl Bode <A HREF="/useremail/u/141383"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><BR><BR> <BLOCKQUOTE><SMALL>quote:</SMALL><HR>Lavasoft and others don't have the luxury of being able to state: "We remove detect and remove software. Period."<br><br>Well, they could try to make that policy stick, but they'd quickly be buried in litigation.<HR></BLOCKQUOTE><br><br>Which could result in a significant open-source hobbyist movement and the creation of removal apps that just don't give a damn. <br> </DIV>That's the kind of anti-Spy/ad/malware program that is needed in these times! Ones that don't give a damn!]]></description>
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<pubDate>Wed, 23 Feb 2005 11:19:07 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12747132</link>
<description><![CDATA[<A HREF="/useremail/u/229804"><b>B</b></A> : <br>Okay, Eric, maybe I'm just not "getting it".<br><br>Here's an example -- let us imagine that Microsoft had made it impossible to disable "Clippy" in MS Office.<br><br>My company develops AvatarKiller, which users can download and run on their own computers.  AvatarKiller disables Clippy (by patching or file deletions or registry tweaks or what-have-you).<br><br>I can be legitimately sued by Microsoft?<br><br>Is that really the kind of hell that software EULAs have left us in?<br><br>More to the point, how can ANY antispyware application survive in such a climate?<br><br>-- B<br><SMALL>--<br>In a realm outside causality and function</SMALL>]]></description>
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<pubDate>Wed, 23 Feb 2005 10:48:11 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12746769</link>
<description><![CDATA[<A HREF="/useremail/u/141383"><b>Karl Bode</b></A> :  <BLOCKQUOTE><SMALL>quote:</SMALL><HR>Lavasoft and others don't have the luxury of being able to state: "We remove detect and remove software. Period."<br><br>Well, they could try to make that policy stick, but they'd quickly be buried in litigation.<HR></BLOCKQUOTE><br><br>Which could result in a significant open-source hobbyist movement and the creation of removal apps that just don't give a damn. ]]></description>
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<pubDate>Wed, 23 Feb 2005 09:56:37 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12746733</link>
<description><![CDATA[<A HREF="/useremail/u/378696"><b>eburger68</b></A> : B:<br><br>You wrote:<br><br> <div class="bquote"><SMALL>said by  B <A HREF="/useremail/u/229804"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><BR><BR>Unless we start with the assumption that users can do ANYTHING they want to the copies of software on THEIR OWN machines, we have lost every battle before it's fought.  Once any adherence to (or fear of) malware "EULAs" enters the picture, the game is over and users have lost.</DIV>The problem is this: while few would dispute your own right to administer your computer as you see fit -- including the right to add and remove applications at will, providing no one's intellectual property is infringed upon in doing so -- the situation for "anti-spyware" companies like Lavasoft is much different.<br><br>Lavasoft and others don't have the luxury of being able to state: "We remove detect and remove software. Period."<br><br>Well, they could try to make that policy stick, but they'd quickly be buried in litigation. <br><br>For a third-party company like Lavasoft to develop and market a tool that selectively identifies certain applications and presents those applications for removal to users, they must develop "targeting criteria" -- that is, a policy statement that clearly and forthrightly states what their "anti-spyware" utility detects and removes. Those kinds of statements are difficult to craft.<br><br>That statement needs to be broad enough to encompass all the different kinds of software that users might want removed. By turns, the statement needs to be narrowly crafted enough so that it doesn't begin sucking in all kinds of software that most reasonable people would regard as "legitimate" and unobjectionable.<br><br>But that's only the start. The policy statement needs to strike that balance in such a way that the company who's using it to make real world "targeting" decisions actually has a realistic shot of applying the policy fairly and consistently. Once a company starts making targeting decisions that are demonstrably arbitrary and capricious (for example, targeting application A but not application B, even though the applications are functionally similar if not identical), it risks dangerous, expensive, draining lawsuits.<br><br>As we've seen with the iDownload/iSearch situation, vendors of unwanted advertising applications are prowling the landscape, looking to exploit loopholes and weaknesses in the targeting criteria of "anti-spyware" firms and threatening litigation over terminology that they think puts them in a bad light. <br><br>That's unpleasant business, but that's the reality of it, and simply proclaiming that "users can do anything they want" doesn't even begin to address the problem of what third-party utility providers like Lavasoft can or cannot do, esp. when they're the ones with the legal guns to their heads.<br><br>Best,<br><br>Eric L. Howes]]></description>
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<pubDate>Wed, 23 Feb 2005 09:51:06 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12746417</link>
<description><![CDATA[<A HREF="/useremail/u/1058899"><b>LilBambi</b></A> : Ad-Aware is moving in the right direction, albeit slowly. And I hope they go far enough.<br><br>I have not stopped suggesting folks use Ad-Aware, nor have I removed it from my arsenal of tools. I have just replaced my front line scanner with a more comprehensive one.<br><br>I continue to see when cleaning computers of these beasts that a variety of tools are needed and Ad-Aware may not be listing WhenU and others, but they do in fact find things (not just tracking cookies as some have suggested) that others have not, as does SpyBot S&D and all other tools. I think it would be foolhardy to not keep every tool available for use when needed. Especially in light of the fact that even with the two 'best' (at this time) tools (MS AntiSpyware and Webroot's Spy Sweeper, IMHO), we still only get 70% of spyware removed according to the analysis of Eric's very comprehensive data that WindowsSecrets.com did in their last newsletter.<br><br>Think about that! Only 70%. Even with the best tools available. So I would not remove any tool that might help remove any of these bad boys.<br><br>IMHO.]]></description>
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<pubDate>Wed, 23 Feb 2005 08:52:55 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12746194</link>
<description><![CDATA[<A HREF="/useremail/u/229804"><b>B</b></A> : <br>No.  I think refining a "TAC" for them is futile.<br><br>As you know better than anyone, defining Spyware (including adware) is a difficult proposition.  It ultimately resorts to the "I know it when I see it" nature of Potter Stewart's pornography and Joe Bayes's spam.<br><br>Futzing with TAC rules, particularly on behalf of a company that has engendered little trust of late, seems more like mental masturbation than anything else.<br><br><div class="bquote">For Lavasoft to reverse course in the face of an outcry from customers and users and add WhenU back into its detections would simply have invited litigation on the basis of arbitrary and capricious targeting decisions.</DIV>Again, my point is that spyware removal is ALWAYS going, ultimately, to come to down to "arbitrary and capricious targeting decisions".  The person or organization making those decisions must be extraordinarily trustworthy to retain that position.<br><br>Unless we start with the assumption that users can do ANYTHING they want to the copies of software on THEIR OWN machines, we have lost every battle before it's fought.  Once any adherence to (or fear of) malware "EULAs" enters the picture, the game is over and users have lost.<br><br>-- B<br><SMALL>--<br>In a realm outside causality and function</SMALL>]]></description>
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<pubDate>Wed, 23 Feb 2005 08:11:35 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12746136</link>
<description><![CDATA[<A HREF="/useremail/u/378696"><b>eburger68</b></A> : Hi All:<br><br>Since I happened to play a role in getting this barn-burner underway, let me offer my thoughts on where the situation stands and where we might go from here.<br><br>Like so many who have posted here, I found Lavasoft's handling of the decision to de-list WhenU unacceptable. That is the kind of decision that demands transparency, and Lavasoft failed to provide it. Their subsequent reaction to legitimate questions and inqueries regarding their (non)detection of WhenU also left quite a bit to be desired.<br><br>Like many of you, I'm also not entirely satisfied with the ultimate response that we did get from Lavasoft on Sunday, when they announced their new TAC and standalone WhenU removal tool. At the very least, a forthright apology and explanation of what in fact happened would have gone a long way towards regaining the trust Lavasoft squandered with many users over the previous week.<br><br>That said, I must admit that I'm finding the direction of this discussion to be less and less productive. <br><br>It seems to me that the most important thing to focus on right now is providing substantive feedback to Lavasoft on its new Threat Assessment Chart, as Ben Edelman and a few others have started to do. Those kinds of "targeting criteria" are tough to do right. Ben and I, for example, have sat around for hours banging our heads over the legislative language in some of the recent anti-spyware bills. Lavasoft is undoubtedly struggling with its own TAC right now, and they need constructive feedback at this point more than anything else.<br><br>It is also blindingly obvious that Lavasoft needs to work on its communication with customers, users, and, yes, critics, as poor communication is what ultimately lies at the bottom of all the problems we've seen over the past week or so. Lavasoft's announced research portal strikes me as a good first step, and I look forward to watching that develop, because the anti-spyware community needs the opportunity and impetus to discuss the difficult issues that arise in assessing privacy/security problems and developing appropriate responses to them. I certainly hope that the rest of the anti-spyware community is ready and willing to participate in those discussions and offer Lavasoft constructive suggestions for tackling these tough questions.<br><br>The new TAC and research portal address only part of the problem, though. Lavasoft also needs to review its own internal policies for responding to vendor complaints and communicating its respsonses to vendors and customers in a forthright manner. Only Lavasoft can make the needed changes, and I don't doubt that Lavasoft is working on making those changes right now.<br><br>As to the WhenU removal tool and whether it is an adequate response to the concerns of Ad-aware users, I think the standalone tool is flawed for all the reasons that have been offered here. I don't know that Lavasoft could have done any better, though, once it had announced that WhenU had been de-listed from its detection based on the previous TAC. For Lavasoft to reverse course in the face of an outcry from customers and users and add WhenU back into its detections would simply have invited litigation on the basis of arbitrary and capricious targeting decisions. In other words, Lavasoft was in a bit of a pickle -- a pickle of its own making, to be sure, but a pickle nonetheless.<br><br>That's why I say that most important task before us now is to help Lavasoft improve its new Threat Assessment Chart, so that Lavasoft's targeting decisions are made on firmer footing. To that end, I will be starting a new discussion thread on the difficulties of developing these kinds of targeting criteria, and I would urge those of you with ideas along these lines to offer your own criticisms and suggestions.<br><br>As disappointed as I have been in Lavasoft's handling of this situation, it seems to me that Lavasoft is moving in the right direction -- perhaps not as quickly or as sure-footedly as many of us would have hoped, but ultimately they are making progress. That's heartening, because Lavasoft has made important contributions to the fight against unwanted advertising software (often called "spyware" or "adware") since it offered the first version of Ad-aware back in 2000, when so much of the established anti-malware industry simply didn't "get it" (and, in many cases, still doesn't fully "get it").<br><br>Despite the manifest problems we've seen with Lavasoft's policies and procedures over the past week or so, Ad-aware remains an excellent anti-spyware application. The scanning engine is mature and robust, and the research that goes into the definitions is among the best in the industry. We need more applications like this, not fewer of them. That's why Lavasoft's Ad-aware will continue to be included on my "short list" of recommended anti-spyware applications (see &raquo;<A HREF="http://spywarewarrior.com/asw-features.htm#rec" >spywarewarrior.com/asw-features.htm#rec</A> ). And that's why I hope all of you will join me in helping Lavasoft get its new TAC and review procedures right, so that Lavasoft can continue to help victims of unwanted advertising software.<br><br>Eric L. Howes]]></description>
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<pubDate>Wed, 23 Feb 2005 07:58:18 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12745472</link>
<description><![CDATA[<A HREF="/useremail/u/764437"><b>ahulett</b></A> : Everyone stop and breathe for a minute.<br><br>Did you do that?  If not, get up from your desk, and now take 5 minutes to just relax.<br><br>And if you haven't done either of those, well, I tried.<br><br>Discussions about current events can often turn into a heated argument where one person thinks the other is a complete idiot while they are 100% perfect.  There is no 100% anything.  Realize that a discussion is a method to see what others think, including those that do not 100% agree with the views and opinions that you hold.  In anything, there are going to be those that don't think the way you do.  It's what makes us individuals.<br><br>And this applies even to what I'm saying now.  There will be some that disagree with what I have to say here, or part of what I have to say, and that's fine.<br><br>What's recently happened has affected us all.  Some are affected more than others, some less than others.  Of course any comments that I offer are going to be looked upon as skewed, since my past is what it is.  Hence, I've remained out of the conversation for the most part, with the exception of a few things here and there.  We all have our history, even if that means the history is being around when Ad-Aware was just being created, or joined up in the middle somewhere, or downloaded it 2 weeks ago, or never heard of it until this all occurred.  That is going to affect the views and opinions formed over what is happening, since the history that has occurred is quite the journey.  Some, like myself, have "close" history with things, and that will affect our views and opinions as well.<br><br>Many of us, including myself, see this as the ultimate in deceit and have made a rare visit to Add/Remove Programs as a result.  Some are keeping it anyway, noting that while this all may have happened, the rest of it still works.  Others are continuing to recommend its use, noting that for many, it remains a viable solution in cleaning up an infected computer.<br><br>All of those positions are RIGHT.  There is no wrong or right way to view this.  What's right is that YOU come up with your own opinion.  You can share it with others, but at the same time respect the views and opinions that others have.<br><br>Regarding comments from people saying they saw what's going on, and don't want to try Ad-Aware as a result, then they themselves have formed their own opinion about things and act accordingly.  On the same note, there will be those that read what has happened and use Ad-Aware anyway.  Again, that's the course of action they determined on their own.  What matters is that they have the ability to read what is going on.  They get to see the behind-the-scenes of the product they're considering, and using this information, determine the best course of action for themselves.  After all, if I go to buy a car, and I find out that during its manufacture, an assembly line worker didn't put the brake line in, and didn't tell anyone, I'd like to be the first to know so that I can make an educated decision NOT to buy the car.  Or, I can decide to buy the car, along with a separate brake line to make sure I have that.  Or, even better, I can see how the car company reacts to the missing brake line, and use their actions to address their mistake as an indicator at how the rest of the car will perform.<br><br>Also, there are other anti-malware programs out there.  One may have to pay for it, download it as a beta, or use one of the other free programs available.  Some of those work better than Ad-Aware, and some have the opportunity to one day surpass Ad-Aware's abilities.  But they're there, and for many, a one-program solution does not cover them effectively.  That I think we can all agree on, especially given the valuable research done by Mr. Howes that shows how things stack up.  No one program can do it all.  It takes the coverage of many, which is unfortunate.  It'd be like having to buy 3 or 4 cars to make sure you can drive to work, as one car will go down the dirt road, the next can handle a surface street, the third can go down the interstate, and the last one is a beta car, so you're not sure when it will and won't work, or if you'll crash in it.<br><br>I think so far things have conducted themselves well.  Discussion has remained in a single thread, from what I've seen around here, and other forums that either had their own single thread, or links back to here or another thread already in progress.  There hasn't been a flood of posts everywhere someone recommands or uses Ad-Aware in which someone replies with something along the lines of, Hey don't use that for this or that reason and look here for the story."  It's been conducted in one place.  Where I begin to worry is when signs of deviation from discussing the topic to entering a personal attack.  I don't want to see that happen.<br><br>I feel it's something that does need to be discussed.  It's unfortunate that those in position to do things right acted in an unprofessional manner in regards to customer inquiry and whatnot.  Don't let their unprofessional actions lead to our inability to discuss a very emotional topic in a civilized manner.  Knowing the level of professionalism and dignity shown by everyone here, things will remain on track to allow for the continued exploration of these events.<br><br>I will comment on this, though.<br><div class="bquote">Personally, it looks like a lot of people are placing blame on an application/company, when they should be placing the blame on themselves for not practicing safe enough computing habits.</DIV>It's the responsible computer user that looks for and uses these applications in the first place.  It is a common first step in learning how to practice save computing habits.  And of course, the company that creates your solution should be trustworthy.<br><br>You trust the gas pump, don't you?  When it says 9.682 gallons when you're done filling up, you trust that you actually received 9.682 gallons, and not 9.500 gallons, right?  The trust of the company providing the anti-spyware solution is even more important.  You don't want to think you're getting great protection, when in fact the truth of the matter is changes are being made that impact detection, and you're not being informed about them.<br><br>If you received 9.500 gallons instead of 9.682 gallons, would you go back to that gas station again?  Ever?<br><br>Aaron<br><br><SMALL>Aaron Hulett<br>The Press, Inc.</SMALL>]]></description>
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<pubDate>Wed, 23 Feb 2005 02:56:52 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12745255</link>
<description><![CDATA[<A HREF="/useremail/u/403861"><b>Mele20</b></A> : There is no "issue" regarding MS and Alexa to get "upset/outraged" about. I read the article you linked to and that author must have been asleep when we had the many discussions here in this very forum several years ago regarding Alexa and Lavasoft detection of Alexa. Lavasoft detected it for quite awhile. But it didn't make much sense to detect a harmless registry key that got reinstalled everytime a user repaired IE 5. Alexa registry key is harmless unless the Alexa toolbar is also installed. Lavasoft recognized this finally and stopped detecting it. Then later AdAware decided again to detect it. It isn't spyware though. <br><br>The Alexa toolbar is a different animal and is spyware but that toolbar is NOT the Alexa registry key, for all versions of IE, that MS antispyware doesn't find and that has to do with the Show Related Links option on IE tools. That allows for a search option to allow you to search for sites related to the current page and MSN search is default and Alexa provides the search results. That is all that the Alexa registry key is. It is benign. If you don't want MSN search to be default then you can remove the key and set Google as default. So the Alexa key may be irritating if you prefer Google search to MSN but it is not spyware.<br><SMALL>--<br>The first and foremost function of our jurors is to protect private citizens from a tyrannical and intrusive government...Jurors are the last line of defense for liberty. Thomas Jefferson 1789</SMALL>]]></description>
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<pubDate>Wed, 23 Feb 2005 01:52:16 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12744737</link>
<description><![CDATA[<A HREF="/useremail/u/928459"><b>salzan</b></A> :  <div class="bquote"><SMALL>said by Yawn:</SMALL><BR><BR>The question is, whether or not people are going to get as worked up about the Microsoft AntiSpyware/Alexa issue, as they are about Ad-Aware? <br> </DIV>Short answer: No. MSAS is Beta.]]></description>
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<pubDate>Wed, 23 Feb 2005 00:22:44 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12744568</link>
<description><![CDATA[<A HREF="/useremail/u/0"><b>anon</b></A> : Posting as anonymous has nothing to do with being brave or not, that's a ridiculously lame line.<br><br>The question is, whether or not people are going to get as worked up about the Microsoft AntiSpyware/Alexa issue, as they are about Ad-Aware?  If not, why?  Isn't it basically the same issue?  It's not removing all spyware is it?  Microsoft didn't tell anyone this did they?  It would appear that this is very similar to what everyone is getting worked up about right now.  If people aren't going to get just as upset/outraged about MS AntiSpyware, then there are certainly many hypocrites here.]]></description>
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<pubDate>Tue, 22 Feb 2005 23:57:25 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12744454</link>
<description><![CDATA[<A HREF="/useremail/u/767726"><b>StraitShoot</b></A> : forget the whole thing......this thread is getting personal..]]></description>
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<pubDate>Tue, 22 Feb 2005 23:42:49 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12744445</link>
<description><![CDATA[<A HREF="/useremail/u/537492"><b>antiserious</b></A> :  <br>... and once again, the anonymous are always so ... umm ... 'brave' ... :uhh: ...<br> ]]></description>
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<pubDate>Tue, 22 Feb 2005 23:42:07 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12744412</link>
<description><![CDATA[<A HREF="/useremail/u/537492"><b>antiserious</b></A> :  <br>... CJ, I have a lot of respect for you and all the heavy lifting you do in helping users regain control over compromised systems ... I'm sorry we see this issue form different points of view, but if Lavasoft can go on de-listing things with no notice and ever more bizarre rationale, how long will it remain a viable tool in YOUR arsenal ? ... and how will you know when it fails because of evolving malware or simple de-listing ? ...<br> <br>.. I just deleted the rest of this post - sorry we seem to disagree on this issue, but that doesn't mean I don't still support you and all your good work ... :) ... I most certainly do ...<br> <br><br> <br><SMALL>--<br>... "Nobody's perfect - well, there was this one guy, but we killed Him" ... Christopher Moore, 'Lamb' ...</SMALL>]]></description>
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<pubDate>Tue, 22 Feb 2005 23:38:32 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12744405</link>
<description><![CDATA[<A HREF="/useremail/u/0"><b>anon</b></A> : I can't wait until this thread either dies or gets locked.  What started out as an informative piece, grew into an ugly, disgusting mess.  Personally, it looks like a lot of people are placing blame on an application/company, when they should be placing the blame on themselves for not practicing safe enough computing habits.  One can't only be reactive, but needs to be proactive as well. I welcome the comments made by CalamityJane, as they're just about the only worthwhile comments in here.<br><br>By the way, Microsoft AntiSpyware isn't detecting/removing Alexa, and they didn't tell anyone either. How many of you uninstalling Ad-Aware are going to uninstall Microsoft AntiSpyware now as well?<br><br>Article: &raquo;<A HREF="http://linuxtoday.com/security/2005022200426OPCYLL" >linuxtoday.com/security/2005022200426OPCYLL</A>]]></description>
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<pubDate>Tue, 22 Feb 2005 23:37:42 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12744378</link>
<description><![CDATA[<A HREF="/useremail/u/679515"><b>CalamityJane</b></A> :  <div class="bquote"><SMALL>said by  ZOverLord <A HREF="/useremail/u/889138"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><br><br>   <div class="bquote"><SMALL>said by  CalamityJane <A HREF="/useremail/u/679515"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><br><br><BR><BR> <div class="bquote"><SMALL>said by Two Bits:</SMALL><br><br> <BLOCKQUOTE><SMALL>said by Calamaty Jane:</SMALL><HR>I'm really pissed off at you all with the half-cocked, half-baked expressions in here.<HR></BLOCKQUOTE><br><br><B> No No NO </B><br>&raquo;<A HREF="http://www.lavasoft.de/" >www.lavasoft.de/</A><br><br><B> Yes Yes Yes </B><br>&raquo;<A HREF="http://www.microsoft.com/athome/security/spyware/software/default.mspx" >www.microsoft.com/athome/securit&middot;&middot;&middot;ult.mspx</A><br><br>Its just that simple.<br> </DIV>It is idiot posts like this one that will send me out of this thread.  Ya'll duke it out as best you can.<br><br>Good luck! :)<br> </DIV>CalamityJane,<br><br>With all due respect....Please understand that it is <B>ONLY</B> the customer base of these vendors that will change their path.<br><br>As you can see, some of these CRAPWARE vendors are using Legal THREATS as in this RECENT post.<br><br>&raquo;<A HREF="/forum/remark,12733617~mode=flat~start=42#end">Silencing the Critics: ISearch/IDownload</A><br><br>We, have a right, much like the right to vote to express our feelings on these issues.<br><br>If we stand back and let these things happen, well, you will be much more <B>BUSY</B> then you think possible in the future. <br><br>There are two ways to look at this, as we still have no idea of what <B>OTHER</B> things have been removed in the recent past by Lavasoft. Additionally, they have made promises they have not kept, such as saying they would include WhenU, and also explain what else is missing, both of these thing have not been done.<br><br>I am sure even <B>YOU</B> need to SLEEP from time to time, if Lavasoft and other Anti-Adware vendors buckle because of reasons they won't explain, get some rest NOW, because SLEEP will be something in the PAST.<br> </DIV>LOL!  Give me a break! See here sweetheart and grow up a little bit, will ya?  <br>&raquo;<A HREF="/forum/remark,12688162~mode=flat">Bube.d (aka Win32.Beavis) Removal</A><br><br>You missed it, didn't you?   It's not WhenU ;)<br><br>I'm defintely going to bed now, laughing all the way.<br><br>Who did you rid this of today?<br><SMALL>--<br>It takes a disaster to make a woman out of a female<BR><A HREF="http://forum.gladiator-antivirus.com">Gladiator Security Forum</A><BR>Proud Member of <A HREF="http://asap.maddoktor2.com/">ASAP </A> (Alliance of Security Analysis Professionals)</SMALL>]]></description>
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<pubDate>Tue, 22 Feb 2005 23:35:23 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12744202</link>
<description><![CDATA[<A HREF="/useremail/u/889138"><b>ZOverLord</b></A> :   <div class="bquote"><SMALL>said by  CalamityJane <A HREF="/useremail/u/679515"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><BR><BR><BR> <div class="bquote"><SMALL>said by Two Bits:</SMALL><br><br> <BLOCKQUOTE><SMALL>said by Calamaty Jane:</SMALL><HR>I'm really pissed off at you all with the half-cocked, half-baked expressions in here.<HR></BLOCKQUOTE><br><br><B> No No NO </B><br>&raquo;<A HREF="http://www.lavasoft.de/" >www.lavasoft.de/</A><br><br><B> Yes Yes Yes </B><br>&raquo;<A HREF="http://www.microsoft.com/athome/security/spyware/software/default.mspx" >www.microsoft.com/athome/securit&middot;&middot;&middot;ult.mspx</A><br><br>Its just that simple.<br> </DIV>It is idiot posts like this one that will send me out of this thread.  Ya'll duke it out as best you can.<br><br>Good luck! :)<br> </DIV>CalamityJane,<br><br>With all due respect....Please understand that it is <B>ONLY</B> the customer base of these vendors that will change their path.<br><br>As you can see, some of these CRAPWARE vendors are using Legal THREATS as in this RECENT post.<br><br>&raquo;<A HREF="/forum/remark,12733617~mode=flat~start=42#end">Silencing the Critics: ISearch/IDownload</A><br><br>We, have a right, much like the right to vote to express our feelings on these issues.<br><br>If we stand back and let these things happen, well, you will be much more <B>BUSY</B> then you think possible in the future. <br><br>There are two ways to look at this, as we still have no idea of what <B>OTHER</B> things have been removed in the recent past by Lavasoft. Additionally, they have made promises they have not kept, such as saying they would include WhenU, and also explain what else is missing, both of these thing have not been done.<br><br>I am sure even <B>YOU</B> need to SLEEP from time to time, if Lavasoft and other Anti-Adware vendors buckle because of reasons they won't explain, get some rest NOW, because SLEEP will be something in the PAST.]]></description>
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<pubDate>Tue, 22 Feb 2005 23:19:32 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12744112</link>
<description><![CDATA[<A HREF="/useremail/u/974615"><b>mers2</b></A> : Yes, there has been a lot of hysteria in this thread.  But the point still remains that Lavasoft has been less then honest with and responsive to it's users - both paid and free.  It's not just that WhenU, PurityScan, NewtonKnows, New.net and perhaps others that have been delisted with no notice and no real reason as to why.  It's that that the user can no longer trust that Ad-Aware will remove malware.  Yes, the really nasty stuff is still detected.  But the trust that it will continue to be has been gravely damaged.  BBR users aren't to blame for this.  Lavasoft is.  If you want to get angry, put the blame where it belongs - on the companies now pressuring the anti-spyware vendors to drop their definitions and the anti-spyware companies who give in.<br><br>Some of us may be opinionated, but not ingnorant.:)<br><SMALL>--<br>"Think for yourself and let others enjoy the privilege of doing so too." - Voltaire</SMALL>]]></description>
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<pubDate>Tue, 22 Feb 2005 23:09:58 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12744068</link>
<description><![CDATA[<A HREF="/useremail/u/0"><b>anon</b></A> : Say what you want about my idiot post but all I can really do is look at the history and <br>credibility of AAW. Yes I was one of the unfortunate.... one of a million who had sudden <br>internet loss because of the New dot New scandal. Where was AAW then, if I recall correctly <br>they crawled under the ROCK once again until the sun came out. It was Option^Explicid <br>that bailed them out of that jam with his brilliant WinSock fix.<br>Have you not noticed the detection definitions of AAW that are decreasing instead of increasing!<br>Like most of us are wondering, how can you still trust this application givin all the facts?]]></description>
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<pubDate>Tue, 22 Feb 2005 23:05:41 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12743921</link>
<description><![CDATA[<A HREF="/useremail/u/679515"><b>CalamityJane</b></A> :  <div class="bquote"><SMALL>said by Two Bits:</SMALL><br><br> <BLOCKQUOTE><SMALL>said by Calamaty Jane:</SMALL><HR>I'm really pissed off at you all with the half-cocked, half-baked expressions in here.<HR></BLOCKQUOTE><br><br><B> No No NO </B><br>&raquo;<A HREF="http://www.lavasoft.de/" >www.lavasoft.de/</A><br><br><B> Yes Yes Yes </B><br>&raquo;<A HREF="http://www.microsoft.com/athome/security/spyware/software/default.mspx" >www.microsoft.com/athome/securit&middot;&middot;&middot;ult.mspx</A><br><br>Its just that simple.<br> </DIV>It is idiot posts like this one that will send me out of this thread.  Ya'll duke it out as best you can.<br><br>Good luck! :)<br><SMALL>--<br>It takes a disaster to make a woman out of a female<BR><A HREF="http://forum.gladiator-antivirus.com">Gladiator Security Forum</A><BR>Proud Member of <A HREF="http://asap.maddoktor2.com/">ASAP </A> (Alliance of Security Analysis Professionals)</SMALL>]]></description>
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<pubDate>Tue, 22 Feb 2005 22:48:15 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12743888</link>
<description><![CDATA[<A HREF="/useremail/u/679515"><b>CalamityJane</b></A> :  <div class="bquote"><SMALL>said by  Mele20 <A HREF="/useremail/u/403861"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><br><br>How can AdAware help these newbies now that it no longer detects WhenU assuming they have WhenU? Or other spyware they no longer detect? Or won't detect in the next definitions?<br><br>Why can't you rely on Microsoft's antispyware or another vendor who has not pulled these shenanigans and spit publicly on its faithful users? How can you possibly say you still support LavaSoft? That amazes me and stuns me.<br> </DIV>It's too bad you don't understand the difference between really harmful malware and WhenU.<br><br>Be amazed and be stunned.  There is a difference.  I'm not *buying* your MSAS solution yet (it's beta, you know)<br><br>WhenU is nothing compared to the biggies.   ;)<br><br>Show me your tests!  Show me your posts helping others removing WhenU.  Who cares?  That one is easy compared to the real bad guys.  Try a CWS infection sometime.<br><SMALL>--<br>It takes a disaster to make a woman out of a female<BR><A HREF="http://forum.gladiator-antivirus.com">Gladiator Security Forum</A><BR>Proud Member of <A HREF="http://asap.maddoktor2.com/">ASAP </A> (Alliance of Security Analysis Professionals)</SMALL>]]></description>
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<pubDate>Tue, 22 Feb 2005 22:44:03 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12743884</link>
<description><![CDATA[<A HREF="/useremail/u/0"><b>anon</b></A> :  <BLOCKQUOTE><SMALL>said by Calamaty Jane:</SMALL><HR>I'm really pissed off at you all with the half-cocked, half-baked expressions in here.<HR></BLOCKQUOTE><br><br><B> No No NO </B><br>&raquo;<A HREF="http://www.lavasoft.de/" >www.lavasoft.de/</A><br><br><B> Yes Yes Yes </B><br>&raquo;<A HREF="http://www.microsoft.com/athome/security/spyware/software/default.mspx" >www.microsoft.com/athome/securit&middot;&middot;&middot;ult.mspx</A><br><br>Its just that simple.]]></description>
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<pubDate>Tue, 22 Feb 2005 22:42:59 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12743746</link>
<description><![CDATA[<A HREF="/useremail/u/403861"><b>Mele20</b></A> : I know you are in the trenches every day helping the newbies and I admire and appreciate all you do. <br><br>But "half-cocked, half-baked expressions"? "...your nonsense?" And "your opinionated, unsubstantiated posts"? I think you are perhaps too emotionally involved to think as clearly and incisively as you usually do. We are not the enemy! :)<br><br>How can AdAware help these newbies now that it no longer detects WhenU assuming they have WhenU? Or other spyware they no longer detect? Or won't detect in the next definitions?<br><br>Why can't you rely on Microsoft's antispyware or another vendor who has not pulled these shenanigans and spit publicly on its faithful users? How can you possibly say you still support LavaSoft? That amazes me and stuns me.<br><SMALL>--<br>The first and foremost function of our jurors is to protect private citizens from a tyrannical and intrusive government...Jurors are the last line of defense for liberty. Thomas Jefferson 1789</SMALL>]]></description>
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<pubDate>Tue, 22 Feb 2005 22:28:13 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12743590</link>
<description><![CDATA[<A HREF="/useremail/u/679515"><b>CalamityJane</b></A> : Thanks a lot you guys,(NOT!) this is what this thread is spawning.<br><br>&raquo;<A HREF="/forum/remark,12740220~root=security">HJT - Log</A><br><br> <BLOCKQUOTE><SMALL>quote:</SMALL><HR>I've done all the scans per the FAQ, except the Ad-Aware scan since I saw some negative threads about them.<HR></BLOCKQUOTE><br>Shall we remove this from our FAQ on how disinfect serious problems?  I think not!  <br><br>I'm really pissed off at you all with the half-cocked, half-baked expressions in here.<br><br><B>You're hurting the real world of hurt</B>.  It's not helping me help them one bit! :o  I will say this for all the tools I use to help them and Adaware and Spybot are the two I most depend on to help me help them!!<br><br>I work too hard to help folks on my free time to have you trashing it all.  Yes!  I am mad NOW!  Knock it off!  <br>Most of this is trash talk because you don't know any better.  Please stop it now.  Do you realize that people read these?  How many of you really have WhenU installed?    How many of you are hurting newbie users who need this Antispyware product and have much more serious problems.  How many of you actually <B>paid</B> money to Lavasoft over all these years?  Any?<br><br>I get really angry when you start to influence newbie users with your nonsense. Please take a look at those who really need help and what you are doing here with your opinionated, unsubstantiated posts. <br><br>I'm mad now at all of you posting this same garbage over and over! :mad:<br><SMALL>--<br>It takes a disaster to make a woman out of a female<BR><A HREF="http://forum.gladiator-antivirus.com">Gladiator Security Forum</A><BR>Proud Member of <A HREF="http://asap.maddoktor2.com/">ASAP </A> (Alliance of Security Analysis Professionals)</SMALL>]]></description>
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<pubDate>Tue, 22 Feb 2005 22:11:11 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12743448</link>
<description><![CDATA[<A HREF="/useremail/u/879997"><b>dadkins</b></A> : Post that over at the Lava<B>soft</B> forums! :D]]></description>
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<pubDate>Tue, 22 Feb 2005 21:56:38 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12743338</link>
<description><![CDATA[<A HREF="/useremail/u/984597"><b>sybille</b></A> :   <div class="bquote"><SMALL>said by  mers2 <A HREF="/useremail/u/974615"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><BR><BR><BR>B, you do have a way of clarifying things.<br></DIV>I concur. Thank you for taking the time to write that (100% free of conspiracy theories) post for us.<br><br>:)]]></description>
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<pubDate>Tue, 22 Feb 2005 21:44:56 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12743294</link>
<description><![CDATA[<A HREF="/useremail/u/974615"><b>mers2</b></A> : B, you do have a way of clarifying things.  When all events and statements are put together it definitely doesn't present Lavasoft in a very good light to say the least.<br><SMALL>--<br>"Think for yourself and let others enjoy the privilege of doing so too." - Voltaire</SMALL>]]></description>
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<pubDate>Tue, 22 Feb 2005 21:40:24 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12743284</link>
<description><![CDATA[<A HREF="/useremail/u/1122460"><b>ttt2525</b></A> : "<br>Your comments in your latest post are not constructive, this is a support forum for Ad-Aware if you have any personal complaints with anyone working or helping on this forum feel free to PM me to talk about it, however your last comments are not helpfull to us and / or the other users on this thread.<br>"<br><br>For more fun... &raquo;<A HREF="http://www.lavasoftsupport.com/index.php?showtopic=59013&st=60" >www.lavasoftsupport.com/index.ph&middot;&middot;&middot;13&st=60</A>]]></description>
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<pubDate>Tue, 22 Feb 2005 21:38:54 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12743238</link>
<description><![CDATA[<A HREF="/useremail/u/937383"><b>TeMerc</b></A> : B, that is an excellent post, something this thread truely needed to 'condense' things as this thread is so amazing in all of its content.<br><br>See your PMs please.<br><SMALL>--<br>Remember............You can NEVER be OVERPROTECTED!!&raquo;<A HREF="http://temerc.com/" >temerc.com/</A></SMALL>]]></description>
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<pubDate>Tue, 22 Feb 2005 21:35:00 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12743193</link>
<description><![CDATA[<A HREF="/useremail/u/928459"><b>salzan</b></A> :  <div class="bquote"><SMALL>said by  KyeU <A HREF="/useremail/u/923463"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><BR><BR> <br>Yeah, whatever happened to that new definition file that would include WhenU?<br><br>It's been 6 days since their last Definition File update (16th of Feb).<br> </DIV>Actually, I've heard that the new definition file will be 4kb and will only detect Ad-Aware.<br>(It won't remove it though.)<br>:)]]></description>
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<pubDate>Tue, 22 Feb 2005 21:31:29 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12743133</link>
<description><![CDATA[<A HREF="/useremail/u/923463"><b>KyeU</b></A> :  <div class="bquote"><SMALL>said by  B <A HREF="/useremail/u/229804"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><BR><BR>22.  We further note that they have RENEGED on their promise that they were <B>"working on a new definition file, that will will include WhenU."</B>  That, or they lied.<HR></BLOCKQUOTE><br><br>Very good post B. ;)<br><br>Yeah, whatever happened to that new definition file that would include WhenU?<br><br>It's been 6 days since their last Definition File update (16th of Feb).]]></description>
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<pubDate>Tue, 22 Feb 2005 21:26:05 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12743095</link>
<description><![CDATA[<A HREF="/useremail/u/229804"><b>B</b></A> : I did promise that, if called for, I'd remove the strikethroughs from this earlier, more reactionary post :) ....<br><br><div class="bquote">Wow. This is going to be really big. Lavasoft has just taken a cyanide capsule. They have just made themselves as disreputable as the worst spammers on Eric's Rogue AntiSpyware page.<br><br>I knew the company had a history of ignoring its users and insulting its competitors, but this is an unprecedented low.<br><br>Nice timing, too. Strange how the only reputable ones left are either related to Microsoft/GIANT or freeware (Spybot). Reminds one of MS v. FSF.<br><br>Bye, Lavasoft. Thanks for picking up where Gibson left off when we needed it. Don't let that big fat virtual door kick your ass on the way out.<br><br>You've officially become scum. Quick -- blame this on some bad web site administrators and apologize. You have a few hours left.<br><br>Eric, don't dare even THINK about explaining your post at their forums -- no one who follows your work could even imagine you writing an inappropriate post! Bless you for your fine work, and be heartened that everyone, and I mean everyone, is behind you on this.</DIV>An interesting month in spyware, to be sure.<br><br>-- B<br><SMALL>--<br>In a realm outside causality and function</SMALL>]]></description>
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<pubDate>Tue, 22 Feb 2005 21:22:05 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12743048</link>
<description><![CDATA[<A HREF="/useremail/u/229804"><b>B</b></A> : <br>Wow, this is a remarkable turn of events.  I apologize for my naivete; I really believed Lavasoft had simply made a mistake and was too embarrassed to deal with it appropriately.<br><br>Shall we recap?<br><br>1.  Eric "The Hammer" Howes notices AdAware fails to detect WhenU, and Lavasoft had made no disclosure to that effect.<br><br>2.  Lavasoft says nothing.<br><br>3.  People speculate wildly.<br><br>4.  Lavasoft says nothing.  They delete Eric's inquiry.<br><br>5.  People speculate even more wildly.<br><br>6.  Lavasoft "consolidates" Eric's thread.<br><br>7.  Lavasoft says nothing about WhenU.<br><br>8.  More spyware omissions are noticed.  Lavasoft says nothing.<br><br>9.  Lavasoft says <B>"WhenU was indeed removed from our database by research in the last definition file. This was due to WhenU not scoring more than 2 TAC points at the time. In case it turns out that the removal was incorrect, WhenU will naturally be reintroduced to the database."</B><br><br>10.  People speculate wildly, and remove Ad-Aware.<br><br>11.  Lavasoft says <B>"WhenU was indeed removed from the database by research in the last definition file. This however was due to WhenU not scoring more than 2 TAC points at the time, 3 points being the minimum score to be included in the database. More information on the Threat Assessment Chart can be found at »www.lavasoftnews.com/ms/tac_main.htm<br>The TAC report will be reviewed in more detail by our R&D department and in case it turns out that the removal was incorrect, WhenU will naturally be reintroduced to the database."</B><br><br>12.  People... blah blah blah.<br><br>13.  Lavasoft says <B>"We established our Threat Assessment Chart Inclusion procedure long before it was publicly posted and stand by its relevance of being based on behavior and intent rather than nebulous definitions or on suspicions.<br><br>Yes, we have removed WhenU (currently) and Myway (Previously) because they failed to meet our inclusion procedure threshold of 3 points or higher.  You are fools for questioning our authority." </B>  Except that last line, though it does convey the gist of the longer post. :)<br><br>14.  Microsoft (Giant AntiSpyware) and Kolla (Spybot Search and Destroy) start to look very tasty to a lot of people.<br><br>15.  Lavasoft gets religious: <B>"The devotion he has given to all of us....  I read this thread and just cannot believe that anyone would treat anyone this way.... In my eyes I see the relief and happiness of all that have been saved by Lavasoft."</B><br><br>16.  Lavasoft backs down 3 millimeters: <B>"We ared currently working on a new definition file, that will will include WhenU.  A more thourough explanation on what happend will be posted later on today."</B> (2/17/05)<br><br>17.  One day later, Lavasoft follows up on that promise, with this: <B> "Please let this stop here.  That is all I can ask."</B><br><br>18.  Lavasoft says <B>"We will be adding it to a new deffinition file, revised and all inclusive.<br>Please be patient as we evaluate, write signatures and do the extensive testing before releasing.<br>An announcement will be made."</B><br><br>19.  Lavasoft shifts gears entirely!  Whereas before they represented that WhenU's deletion was <B>NORMAL OPERATING PROCEDURE BASED ON THE EXISTING "TAC"</B> they suddenly announce that the "TAC" criteria have been entirely revamped!  <B>"We realized that the Threat Assessment Chart (TAC) was too rigid and needed to be strengthened so that it would not only better reflect the true purpose of Ad-Aware, but would also improve its reporting capabilities. The new TAC will not only allow us to retain, but will allow us to add more content, and have more rug under which to sweep things."</B>  Except for that last part. :)  (2/20/05)<br><br>20.  Lavasoft keeps spewing: <B>"In response to recent public discussions about the removal of certain programs from the AD-AWARE definition files, Lavasoft has developed a new policy, whereby a stand-alone uninstaller will be made available for individual programs removed from detection, and will remain available until Lavasoft completes a post-removal monitoring and reevaluation process." </B><br><br>21.  We take this time to note that Lavasoft has at this point YET to really explain why WhenU was removed, or to simply apologize for removing WhenU, or simply apologize or for failing to divulge that removal.<br><br>22.  We further note that they have RENEGED on their promise that they were <B>"working on a new definition file, that will will include WhenU."</B>  That, or they lied.<br><br>So what we're left with at this point is a product that is no longer likely to remove ANY specific piece of spyware, because ANY spyware company with even a paper thin EULA and a lawyer with a typewriter will have Lavasoft blessing their output.  Oh, and providing an "uninstaller".<br><br>It should go without saying that the "uninstaller" scheme is ludicrous.  "Here, buy this pill to cure your ailment.  What's that?  You want it to WORK?  Oh, then swallow this one too, and this, and this just in case..."<br><br>The EULA argument is stupid and, ultimately, pointless.  (I think just about all spyware has had EULAs for YEARS now.)  Properly written spyware-dependent applications will simply STOP FUNCTIONING once an antispyware program neuters the malware.  The EULA doesn't effectively get broken because the user is immediately DENIED use of the spyware-dependent application!<br><br>Last point on the Lavasoft forum admins, who have taken the brunt of the heat due to Lavasoft's cowardice and irresponsibility to their customers.  I'm not quite clear on how much they are responsible and how much they're not.  Poor Corrine seems quite blameless, but this Jerry Skinner fellow seems to be the public mouthpiece for the frightened, cowardly management team at Lavasoft.  He appears to be drinking the KoolAid, if not part of the management team himself.  In any case, it's a very strange turn of events, and more labyrinthine than I expected.<br><br>-- B<br><SMALL>--<br>In a realm outside causality and function</SMALL>]]></description>
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<pubDate>Tue, 22 Feb 2005 21:16:34 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12742231</link>
<description><![CDATA[<A HREF="/useremail/u/819609"><b>Grail Knight</b></A> : Thanks also Corrine for the updates on Lavasoft Products and having the courage along with the other Lavasoft moderators to help out during the past few days with the little information you had to work with.<br><br>In light of Ad-Aware being made available to the Retail Sector it is unfortunate the path they chose was the Dark One. I will no longer use or recommend their product, but personally I do wish you well in your endeavors also. :)<br><SMALL>--<br>Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.6) Gecko/20050221 Firefox/1.0.1Thunderbird version 20050220 1.0.1 Aviary</SMALL>]]></description>
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<pubDate>Tue, 22 Feb 2005 19:37:36 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12741879</link>
<description><![CDATA[<A HREF="/useremail/u/1065964"><b>Corrine</b></A> : Thanks, antiserious.  I will continue to do what I can to help others as I volunteer at the various forums I belong to, including Lavasoft.<br><br>Regards.    <br><SMALL>--<br>Corrine, Lavasoft Forum Administrator</SMALL>]]></description>
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<pubDate>Tue, 22 Feb 2005 18:56:13 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12740901</link>
<description><![CDATA[<A HREF="/useremail/u/537492"><b>antiserious</b></A> :  <br>... Corrine, thanks for taking the time to post in OUR forum ... unfortunately, if I have to download another app to clean up the things Ad-Aware doesn't find, or doesn't choose to remove, why would I keep Ad-Aware at all ? ... as I said before, it was a great tool once, it's less so now, and moving in the wrong direction ... so, while I'll be sad to see it go, when old tools no longer work I get new tools, that do ...<br> <br>... and remember, you folks did this to yourselves by the way you handled this situation ... whatever caused this reversal of detection strategy, Lavasoft made the net effect much worse with their bumbling arrogance ....<br> <br>... but best of luck to you, personally ...<br> <br><SMALL>--<br>... "Nobody's perfect - well, there was this one guy, but we killed Him" ... Christopher Moore, 'Lamb' ...</SMALL>]]></description>
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<pubDate>Tue, 22 Feb 2005 17:09:10 EDT</pubDate>
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<item>
<title>Re: Where will it all end?</title>
<link>http://www.dslreports.com/forum/remark,12740853</link>
<description><![CDATA[<A HREF="/useremail/u/864497"><b>Torinir</b></A> : AdAware is gone from my system once I get home from work. :mad:<br><br>I used to have a modicum of respect for Lavasoft, and would recommend their software to callers at my support center.<br><br>Never again.]]></description>
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<pubDate>Tue, 22 Feb 2005 17:04:18 EDT</pubDate>
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<title>Where will it all end?</title>
<link>http://www.dslreports.com/forum/remark,12739717</link>
<description><![CDATA[<A HREF="/useremail/u/795407"><b>SnowyOne</b></A> : Will Lavasoft buckle under the pressure of tracking cookie vendors?]]></description>
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<pubDate>Tue, 22 Feb 2005 14:48:23 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12739531</link>
<description><![CDATA[<A HREF="/useremail/u/879997"><b>dadkins</b></A> :  <div class="bquote"><SMALL>said by  fatdcuk <A HREF="/useremail/u/1162456"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><BR><BR>in all fairness,if you have WhenU on your computer you won't need software to know its there,play close the annoying pop up game...<br> </DIV>WhenU doesn't have a chance to get on these machines. ;) Kaspersky with extended bases prevents WhenU from installing(not to mention, I have a "few" other apps that will give WhenU a headache). :)]]></description>
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<pubDate>Tue, 22 Feb 2005 14:24:02 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12739328</link>
<description><![CDATA[<A HREF="/useremail/u/1162684"><b>koshimoto</b></A> : Ironic that in their pathetic underhanded attempts to save their business by caving in to Adware/Spyware companies by removing their sigs from their product that L$ has alienated, not to mention betrayed, the very people on which their business depends.<br><br>AdAware is history, on my machines anyway.]]></description>
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<pubDate>Tue, 22 Feb 2005 13:54:58 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12739263</link>
<description><![CDATA[<A HREF="/useremail/u/1162456"><b>fatdcuk</b></A> : in all fairness,if you have WhenU on your computer you won't need software to know its there,play close the annoying pop up game...]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,12739263</guid>
<pubDate>Tue, 22 Feb 2005 13:46:50 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12739125</link>
<description><![CDATA[<A HREF="/useremail/u/879997"><b>dadkins</b></A> : What good is supplying an uninstaller for something that you don't know you have? <br>So, now I have to run this BS uninstaller to check if I have that POS WhenU... and the uninstaller is being supplied *BY* Lava<B>soft</B>? The same company that is too scared to detect this crap? ...and I'm supposed to trust that this uninstaller is actually looking for WhenU? <br><br>BS meter is smoking!]]></description>
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<pubDate>Tue, 22 Feb 2005 13:25:06 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12739063</link>
<description><![CDATA[<A HREF="/useremail/u/0"><b>anon</b></A> : Can't get my head around answers to these questions.<br><br>1. Why provide an uninstaller at all for any crapware if the company honestly believes it's not dangerous? I mean it either is or it isn't. No two ways about it.<br><br>2. If the removal was a result of legal issues how long before the uninstallers are forcibly removed - or is that just a smoke and mirrors thing to try and help them save face but they really aren't committed to it? To answer my own question I guess they really aren't committed to the fact that this stuff is nasty or it would be in the main product. <br><br>3. I agree that a lot of scumware can be avoided (the "nicer" ones) by reading the license agreements carefully and fully understanding the implications of that agreement. However you then get into trouble with this thinking too. For example I know of no law that states exactly what has to go into a EULA or TOS. I've seen 72 page EULAs and ones that basically say "click here to install" and that's it.<br><br>What about those sites that have TOS that basically say if your browser comes in contact with our site you are automatically agreeing to our TOS and them using that legal argument as justification to do what they want?<br><br>What about getting an email (with virus) where the "agreement" is "click here to install your 100 screensavers" and comes with a value added package thrown in including a virus or worm? If the user agreed to download the "gift" then according to the EULA/TOS arguments no antivirus company has the right to circumvent the user's wishes because they chose to download the virus.<br><br>4. From an average user standpoint I think a lot of people are going to say "well if it was really bad it would be in the main detection/removal program - but it's not so that *can't* be why my PC is running like molasses". <br><br>From a financial standpoint for the company why create double work for themselves with the uninstallers without any reward for that extra work and time spent creating the uninstallers?<br><br>None of it makes any sense. I mean if there's legal action then why would WhenU agree to let them create an uninstaller unless part of the agreement was that the uninstaller was weaker or less likely to be used or whatever?<br><br>That's it for me.]]></description>
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<pubDate>Tue, 22 Feb 2005 13:17:28 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12739051</link>
<description><![CDATA[<A HREF="/useremail/u/697274"><b>mrchris</b></A> : That's why they NEVER should have removed WhenU in the first place!]]></description>
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<pubDate>Tue, 22 Feb 2005 13:16:53 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12738954</link>
<description><![CDATA[<A HREF="/useremail/u/649164"><b>spy1</b></A> : Due to the fact that Lavasoft doesn't have the balls to stay in the fight, I have removed AdAware from my sig - nor will I recommend it to anyone anymore.<br><br>Furthermore, should ComputerCops - or SBS&D - need funds with which  to defend themselves from these kinds of "legal" attacks, I will cheerfully send them <I>whatever</I> I can <I>every time</I> I can.<br><br>I have no idea whatever whether Lavasoft was threatened with legal action or not - they won't solidly confirm or deny it (they've <I>always</I> had a problem with keeping their customers fully informed about <I>anything</I> - I guess they either don't care what our opinions/questions would be - nor whether we'd  be willing to help them or not - I'm more upset by this fact than I am about the exclusion of WhenU, actually. They simply don't <I>value</I> their <I>own customers</I>!).<br><br>It's quite discouraging to realize that Lavasoft doesn't even have the brains to realize that all they have to do is make simple terminology changes, detections-wise, to make themselves totally immune from any present or future threat of lawsuits.<br><br>I urge everyone who <I>really</I> has the will to help us draw a line in the sand about this to contribute both to ComputerCops <B>and</B> to SBS&D immediately.<br><br>Money talks - and we all know what walks. All the bitching, hand-wringing and crying in the world isn't going to change the outcome of this current trend by the spyware-makers - all that will stop it is individuals like you and me, sending cold, hard cash to the people we want to stand up for us. Pete<br><SMALL>--<br>Compaq Presario 7110US, 1.3GHz ThunderBird, 1GB RAM, 160GB HD, WinXP Pro w/SP2, TDS-3, WormGuard, Port Explorer v2.000, Process Guard v.3.150, The Cleaner Pro v.4.1 b.4252, TrojanHunter v.4.1 Build 903, NOD32, XP ICF, ALL javacool programs, SBS&D, SPYCOP</SMALL>]]></description>
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<pubDate>Tue, 22 Feb 2005 13:06:45 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12738604</link>
<description><![CDATA[<A HREF="/useremail/u/928459"><b>salzan</b></A> :  <div class="bquote"><SMALL>said by  dadkins <A HREF="/useremail/u/879997"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><BR><BR>No worries though, I have MANY others that "DO" detect AND remove this vermin. ;)<br> </DIV>You're right. This horse is dead. :(<br><br>I'd grown rather fond of the old nag but it is truly time to move on. :)]]></description>
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<pubDate>Tue, 22 Feb 2005 12:26:58 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12738375</link>
<description><![CDATA[<A HREF="/useremail/u/879997"><b>dadkins</b></A> : Some application with the name "Ad-Aware" that is now not detecting a known adware, is... well, kind of sad. <br><br>No worries though, I have MANY others that "DO" detect AND remove this vermin. ;)]]></description>
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<pubDate>Tue, 22 Feb 2005 11:58:05 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12738278</link>
<description><![CDATA[<A HREF="/useremail/u/0"><b>anon</b></A> : (With apologies to Robert Louis Stephenson and Long John Silver.)<br><br>On yer knees, you verminous sea-dogs, on yer knees I say afore ye gets a taste of me rope's end!! Kneel an' thank yer lucky stars that ye be allowed to use Ad Aware. It's more than you deserve, ye mutinous swabs!! It be far too good for the likes of you ungrateful gutter-sweepin's.<br>Just because it don't work properly and somebody's lost the plot, ain't no reason for the likes of you lot to complain!<br>Now, where's me cat o' nine-tails gone?]]></description>
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<pubDate>Tue, 22 Feb 2005 11:43:31 EDT</pubDate>
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<title>Re: Evaporating Detections</title>
<link>http://www.dslreports.com/forum/remark,12738262</link>
<description><![CDATA[<A HREF="/useremail/u/928459"><b>salzan</b></A> : Does anybody know if Ad-Aware detects ISearch/IDownload?<br>Since they too are sending out Cease and Desist letters, are they another of the missing signatures?]]></description>
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<pubDate>Tue, 22 Feb 2005 11:41:35 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12738207</link>
<description><![CDATA[<A HREF="/useremail/u/893750"><b>fphall</b></A> : Maybe they should just trash Ad Aware and sell the uninstallers for five bucks a pop.   :-)]]></description>
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<pubDate>Tue, 22 Feb 2005 11:34:20 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12737908</link>
<description><![CDATA[<A HREF="/useremail/u/1058899"><b>LilBambi</b></A> : that figures too after the COAST debacle.<br><br>]]></description>
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<pubDate>Tue, 22 Feb 2005 11:00:30 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12737892</link>
<description><![CDATA[<A HREF="/useremail/u/1058899"><b>LilBambi</b></A> : That just figures...now doesn't it.<br><br>]]></description>
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<pubDate>Tue, 22 Feb 2005 10:58:22 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12737839</link>
<description><![CDATA[<A HREF="/useremail/u/1065964"><b>Corrine</b></A> : Hi, all.  I thought I'd stop by & post a link to the iniitial release of the WhenU Uninstaller, but see that it has already been posted.  Thanks!<br><br>A couple of things, if I may --<br><br>Regarding Norman, please see this press release from last year:  &raquo;<A HREF="http://www.lavasoftusa.com/news/20040709.shtml" >www.lavasoftusa.com/news/20040709.shtml</A><br><br>ZOverLord, thank you for the link you posted at the LS forums.  I personally forwarded that information to the Developer and Lavasoft management.<br><br>Regarding the WhenU Uninstaller, I beta tested the uninstaller last night. On a clean machine, you do get the message that WhenU was not detected. After installing WhenU (which I did for testing purposes),  you may be interested in noting that an Ad-Aware full system scan with SE1R28 turned up WhenU BHO's.  Rather than removing with AAW, I ran the uninstaller.  I got a message that it was detected and to reboot ASAP. Running the uninstaller and Ad-Aware after reboot did not detect WhenU.  In addition, running HJT did not either.  There may be additions that need to be made to the uninstaller, but it appears to me that the idea was to get the fix available even if it isn't perfect!!! <br><SMALL>--<br>Corrine, Lavasoft Forum Administrator</SMALL>]]></description>
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<pubDate>Tue, 22 Feb 2005 10:52:54 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12737695</link>
<description><![CDATA[<A HREF="/useremail/u/879997"><b>dadkins</b></A> :   <div class="bquote"><SMALL>said by  fphall <A HREF="/useremail/u/893750"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><BR><BR><BR>   <div class="bquote"><SMALL>said by  Oremina <A HREF="/useremail/u/1017599"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><BR><BR><BR><BR>For all you devoted, loyal (and no doubt extremely grateful)  fans, here is the WhenU uninstaller that you have all been waiting for so patiently!! :o :p :D<br><br>&raquo;<A HREF="http://www.lavasoft.de/support/download/" >www.lavasoft.de/support/download/</A><br> </DIV>Kind of sad when your first thought is "I wonder if it really works or just pops up a sign that says we don't see any WhenU"<br> </DIV>No doubt! How does Lava<B>soft</B> know if it will remove WhenU... <STRIKE>Ad-Aware</STRIKE> Ad-Allow doesn't detect WhenU. :huh:]]></description>
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<pubDate>Tue, 22 Feb 2005 10:36:49 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12737628</link>
<description><![CDATA[<A HREF="/useremail/u/893750"><b>fphall</b></A> :  <div class="bquote"><SMALL>said by  Oremina <A HREF="/useremail/u/1017599"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><BR><BR>For all you devoted, loyal (and no doubt extremely grateful)  fans, here is the WhenU uninstaller that you have all been waiting for so patiently!! :o :p :D<br><br>&raquo;<A HREF="http://www.lavasoft.de/support/download/" >www.lavasoft.de/support/download/</A><br> </DIV>Kind of sad when your first thought is "I wonder if it really works or just pops up a sign that says we don't see any WhenU"]]></description>
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<pubDate>Tue, 22 Feb 2005 10:28:48 EDT</pubDate>
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<title>ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12737532</link>
<description><![CDATA[<A HREF="/useremail/u/486895"><b>newview</b></A> : I no longer need nor want Ad-Aware on my systems. It has become suspect as far as reliability is concerned and I prefer to use a product that I can have faith in. The fact that they've added an uninstaller for spyware they no longer detect is tantamount to admitting that their product is faulty in doing the job it was originally intended to do.<br><SMALL>--<br> <BR>Ö¿Ö<BR><A HREF="http://tinyurl.com/525xl">The Rules of Spam</A> | <A HREF="http://www.spamlaws.com/state/md.html">Maryland's <I>Newest</I> Anti-Spam Law</A><BR>Where are we going? And what's with the hand basket?</SMALL>]]></description>
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<pubDate>Tue, 22 Feb 2005 10:14:32 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12737498</link>
<description><![CDATA[<A HREF="/useremail/u/141383"><b>Karl Bode</b></A> : It's called being placated.  You're supposed to nod sheepishly and praise them. :)]]></description>
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<pubDate>Tue, 22 Feb 2005 10:09:18 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12737477</link>
<description><![CDATA[<A HREF="/useremail/u/723836"><b>33591094</b></A> :  <div class="bquote"><SMALL>said by  Oremina <A HREF="/useremail/u/1017599"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><BR><BR>For all you devoted, loyal (and no doubt extremely grateful)  fans here is the WhenU uninstaller that you have all been waiting for so patiently!! :o :p :D<br><br>&raquo;<A HREF="http://www.lavasoft.de/support/download/" >www.lavasoft.de/support/download/</A><br> </DIV>Thanks  :)<br><br>Although how Lavasoft expect people to know when to use this is beyond me. If Ad-Notaware doesn't detect it - what's the use?  :uhh:]]></description>
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<pubDate>Tue, 22 Feb 2005 10:04:46 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12737409</link>
<description><![CDATA[<A HREF="/useremail/u/1017599"><b>Oremina</b></A> : For all you devoted, loyal (and no doubt extremely grateful)  fans, here is the WhenU uninstaller that you have all been waiting for so patiently!! :o :p :D<br><br>&raquo;<A HREF="http://www.lavasoft.de/support/download/" >www.lavasoft.de/support/download/</A><br><SMALL>--<br>Oremina<br><br></SMALL>]]></description>
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<pubDate>Tue, 22 Feb 2005 09:53:59 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12735186</link>
<description><![CDATA[<A HREF="/useremail/u/928459"><b>salzan</b></A> : Lavasoft will now become a watered down version of it's former self. If what it takes to be de-listed is to send a Cease and Desist letter, other crapware vendors will get on that bandwagon in a heartbeat. Obviously, to stay in the business they're in, they'll need smarter attorneys than they now have as well as a major dose of cojones. No wonder they are now calling it "trackware".<br><br>The reason for no response from lavasoft is now obvious. They're too arrogant to admit they don't know how to deal with this situation. <br><br>Eric's latest thread really brings more light to this issue.<br>&raquo;<A HREF="/forum/remark,12733617~mode=flat">Silencing the Critics: ISearch/IDownload</A>]]></description>
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<pubDate>Mon, 21 Feb 2005 23:16:08 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12735152</link>
<description><![CDATA[<A HREF="/useremail/u/292724"><b>BillRoland</b></A> :  <div class="bquote"><SMALL>said by  antiserious <A HREF="/useremail/u/537492"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><br><br> <div class="bquote"><SMALL>said by  BillRoland <A HREF="/useremail/u/292724"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><br><br>In all fairness, I doubt Microsoft is worried about WhenU taking them to court. </DIV> <br>... sure, they can survive that kind of thing financially - but if one of these scumlords wins an injunction against <B>someone</B> even M$ will have a tough time retaining a listing ... and do you really want M$ to be the sole surviving antispyware vendor? ... <br> <br>... maybe it's not too early to start thinking about that ...<br> <br> </DIV>I just want someone who will detect the adware.  I don't care if its Microsoft, the NSA, or God.<br><SMALL>--<br>"Don't steal.  The government hates competition."</SMALL>]]></description>
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<pubDate>Mon, 21 Feb 2005 23:11:38 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12735144</link>
<description><![CDATA[<A HREF="/useremail/u/292724"><b>BillRoland</b></A> :  <div class="bquote"><SMALL>said by  StraitShoot <A HREF="/useremail/u/767726"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><br><br>  <div class="bquote"><SMALL>said by  BillRoland <A HREF="/useremail/u/292724"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><br><br><BR>In all fairness, I doubt Microsoft is worried about WhenU taking them to court.  They have the cash and the lawyers to beat them into submission if they try anything like that.<br> </DIV>Oh Really? Didn't M$ cave in when "Weatherbug" was "miffed" that M$ Antispyware caught Weatherbug as Spyware?<br><br>We're in trouble, guys... :(:mad:<br> </DIV>Ad-Aware doesn't complain about WEatherbug either.  My point is that I doubt Microsoft is liable to run from many of these spyware vendors.<br><SMALL>--<br>"Don't steal.  The government hates competition."</SMALL>]]></description>
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<pubDate>Mon, 21 Feb 2005 23:10:47 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12735127</link>
<description><![CDATA[<A HREF="/useremail/u/537492"><b>antiserious</b></A> :  <div class="bquote"><SMALL>said by  BillRoland <A HREF="/useremail/u/292724"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><br><br>In all fairness, I doubt Microsoft is worried about WhenU taking them to court. </DIV> <br>... sure, they can survive that kind of thing financially - but if one of these scumlords wins an injunction against <B>someone</B> even M$ will have a tough time retaining a listing ... and do you really want M$ to be the sole surviving antispyware vendor? ... <br> <br>... maybe it's not too early to start thinking about that ...<br> <br><SMALL>--<br>... "Nobody's perfect - well, there was this one guy, but we killed Him" ... Christopher Moore, 'Lamb' ...</SMALL>]]></description>
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<pubDate>Mon, 21 Feb 2005 23:08:19 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12735064</link>
<description><![CDATA[<A HREF="/useremail/u/1140294"><b>Blackbird</b></A> :  <div class="bquote"><SMALL>said by  Mele20 <A HREF="/useremail/u/403861"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><br><br> "They have found ways to legally get away with installing it on unfortunate users machines no matter whether they are challenged or not. This is through the EULA's they require all users whether challenged or not to agree to. We cannot breach the legalities of this without a confrontation ensuing. I do not believe that all of the users of Ad-Aware, or any other scanning\detection\user choice removal products can lay the blame for the content on their machines that they downloaded on the product that they choose to use to remove it if it is not legal to do so."<br> </DIV>So if I'm Darth Malware, I can put a brief sentence like this in the midst of my mile-long Eula and thereby be street-legal... meaning LavaSoft will feel legally compelled to remove me from its detection list:<br><br><B>"... The licensee agrees to the terms herein and holds harmless the software licensor, or its designated affiliates, who may from time to time perform various file actions within the installation's platform. ... "</B><br><br>(Perhaps such 'file actions' as... installing Trojans, downloaders, viruses, key-loggers, dialers, porn files, or just a plain old reformat of the hard drives. :D)<br><br>Has Lavasoft taken leave of their senses out of fear of tort actions?? :o<br><SMALL>--<br>If God wanted us to work with electrons, He'd make them big enough to see...</SMALL>]]></description>
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<pubDate>Mon, 21 Feb 2005 22:58:35 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12735050</link>
<description><![CDATA[<A HREF="/useremail/u/767726"><b>StraitShoot</b></A> :  <div class="bquote"><SMALL>said by  BillRoland <A HREF="/useremail/u/292724"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><BR><BR>In all fairness, I doubt Microsoft is worried about WhenU taking them to court.  They have the cash and the lawyers to beat them into submission if they try anything like that.<br> </DIV>Oh Really? Didn't M$ cave in when "Weatherbug" was "miffed" that M$ Antispyware caught Weatherbug as Spyware?<br><br>We're in trouble, guys... :(:mad:]]></description>
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<pubDate>Mon, 21 Feb 2005 22:56:29 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12734928</link>
<description><![CDATA[<A HREF="/useremail/u/974615"><b>mers2</b></A> :  <div class="bquote"><SMALL>said by  BillRoland <A HREF="/useremail/u/292724"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><br><br>In all fairness, I doubt Microsoft is worried about WhenU taking them to court.  They have the cash and the lawyers to beat them into submission if they try anything like that.<br> </DIV>So what about Spybot which is basically a one man plus volunteer operation?  Or Webroot which is a much smaller business than MS?  I'm sorry, but I don't buy Lavasoft's position.  <br><SMALL>--<br>"Think for yourself and let others enjoy the privilege of doing so too." - Voltaire</SMALL>]]></description>
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<pubDate>Mon, 21 Feb 2005 22:44:04 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12734896</link>
<description><![CDATA[<A HREF="/useremail/u/292724"><b>BillRoland</b></A> : In all fairness, I doubt Microsoft is worried about WhenU taking them to court.  They have the cash and the lawyers to beat them into submission if they try anything like that.<br><SMALL>--<br>"Don't steal.  The government hates competition."</SMALL>]]></description>
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<pubDate>Mon, 21 Feb 2005 22:41:53 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12734881</link>
<description><![CDATA[<A HREF="/useremail/u/923463"><b>KyeU</b></A> :  <div class="bquote"><SMALL>said by  dadkins <A HREF="/useremail/u/879997"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><BR><BR>BS is getting too deep for me! :uhh:<br> </DIV>It's getting legal :hmm:<br><br>You're right, it's getting too deep :(]]></description>
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<pubDate>Mon, 21 Feb 2005 22:39:31 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12734829</link>
<description><![CDATA[<A HREF="/useremail/u/0"><b>anon</b></A> :  <BLOCKQUOTE><SMALL>said by dadkins:</SMALL><HR>I see the Administrator AND Moderator are suddenly Lawyers. What exactly is Ad-Aware for? Detecting and if instructed, removal of... ADWARE! DUH!<br><br>BS is getting too deep for me! <HR></BLOCKQUOTE><br>Yep, you said a mouthful there. Things could have been resolved<br>much sooner with something called honesty and trust.<br>Now the web is majorly tangled along with any credibility LS once held.]]></description>
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<pubDate>Mon, 21 Feb 2005 22:33:33 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12734675</link>
<description><![CDATA[<A HREF="/useremail/u/879997"><b>dadkins</b></A> :  <div class="bquote"><SMALL>said by Two Bits:</SMALL><BR><BR>Well well, Now this is an interesting read over at La La Land.<br><br>Page 5 srcoll down to post by 'jpapp'<br>&raquo;<A HREF="http://www.lavasoftsupport.com/index.php?showtopic=59013&st=80&#" >www.lavasoftsupport.com/index.ph&middot;&middot;&middot;&st=80&#</A><br> </DIV>I see the Administrator AND Moderator are suddenly Lawyers. What exactly is Ad-Aware for? Detecting and if instructed, removal of... ADWARE! DUH!<br><br>BS is getting too deep for me! :uhh:]]></description>
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<pubDate>Mon, 21 Feb 2005 22:13:47 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12734667</link>
<description><![CDATA[<A HREF="/useremail/u/974615"><b>mers2</b></A> :  <div class="bquote"><SMALL>said by  Mele20 <A HREF="/useremail/u/403861"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><br><br>If anyone was in doubt about LavaSoft being threatened with lawsuits I don't think there is any doubt left now:<br><br>"Until there is a standard set that controls the content that is allowable for the companies to install and for companies that do the removal we have to set a basis for the content that we do remove.<br>This is our TAC, it is our way of informing not only the developers of such content that is going to be included in our database, but also the end user. The reason why we do this is for the eventual users benefit.<br>If all companies were to set their standards then a mutual agreement on the degree of permissable content incuded in databases for removals could be made.<br>There is no way around this.<br>The trackware, etc. has grown from it's infancy. There are many of those that have found that a profit can be made from it. They have found ways to legally get away with installing it on unfortunate users machines no matter whether they are challenged or not. This is through the EULA's they require all users whether challenged or not to agree to.<br>We cannot breach the legalities of this without a confrontation ensuing.<br><br>I do not believe that all of the users of Ad-Aware, or any other scanning\detection\user choice removal products can lay the blame for the content on their machines that they downloaded on the product that they choose to use to remove it if it is not legal to do so."<br><br>Jerry Skinner<br>Lavasoft Technical Support Forum Administrator<br>&raquo;<A HREF="http://www.lavasoftsupport.com/index.php?showtopic=59013&st=80&#" >www.lavasoftsupport.com/index.ph&middot;&middot;&middot;&st=80&#</A><br> </DIV>I still don't buy that premise completely as MS Antispyware, Spybot S&D, Spysweeper, etc. all still detect and clean the baddies Lavasoft no longer does. According to Jerry, they're doing this illegally.  Personally, I think Lavasoft caved and we all will pay for that unless we back up and support those in the anti-spyware business who are still operating  with integrity.<br><SMALL>--<br>"Think for yourself and let others enjoy the privilege of doing so too." - Voltaire</SMALL>]]></description>
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<pubDate>Mon, 21 Feb 2005 22:13:14 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12734618</link>
<description><![CDATA[<A HREF="/useremail/u/403861"><b>Mele20</b></A> : If anyone was in doubt about LavaSoft being threatened with lawsuits I don't think there is any doubt left now:<br><br>"Until there is a standard set that controls the content that is allowable for the companies to install and for companies that do the removal we have to set a basis for the content that we do remove.<br>This is our TAC, it is our way of informing not only the developers of such content that is going to be included in our database, but also the end user. The reason why we do this is for the eventual users benefit.<br>If all companies were to set their standards then a mutual agreement on the degree of permissable content incuded in databases for removals could be made.<br>There is no way around this.<br>The trackware, etc. has grown from it's infancy. There are many of those that have found that a profit can be made from it. They have found ways to legally get away with installing it on unfortunate users machines no matter whether they are challenged or not. This is through the EULA's they require all users whether challenged or not to agree to.<br>We cannot breach the legalities of this without a confrontation ensuing.<br><br>I do not believe that all of the users of Ad-Aware, or any other scanning\detection\user choice removal products can lay the blame for the content on their machines that they downloaded on the product that they choose to use to remove it if it is not legal to do so."<br><br>Jerry Skinner<br>Lavasoft Technical Support Forum Administrator<br>&raquo;<A HREF="http://www.lavasoftsupport.com/index.php?showtopic=59013&st=80&#" >www.lavasoftsupport.com/index.ph&middot;&middot;&middot;&st=80&#</A><br><SMALL>--<br>The first and foremost function of our jurors is to protect private citizens from a tyrannical and intrusive government...Jurors are the last line of defense for liberty. Thomas Jefferson 1789</SMALL>]]></description>
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<pubDate>Mon, 21 Feb 2005 22:07:59 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12734543</link>
<description><![CDATA[<A HREF="/useremail/u/889138"><b>ZOverLord</b></A> : IMHO<br><br><B>The Lavasoft <I>RESEARCH TEAM</I> is on CRACK</B><br><br>As soon as I fired it up, before I could even do ANYTHING Microsoft AntiSpyware caught WhenU being INSTALLED, I never even agreed or CLICKED anything all I was doing was reading their license agreement.<br><br>Geeze, did these people CHECK anything?]]></description>
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<pubDate>Mon, 21 Feb 2005 21:58:39 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12734525</link>
<description><![CDATA[<A HREF="/useremail/u/0"><b>anon</b></A> : Well well, Now this is an interesting read over at La La Land.<br><br>Page 5 srcoll down to post by 'jpapp'<br>&raquo;<A HREF="http://www.lavasoftsupport.com/index.php?showtopic=59013&st=80&#" >www.lavasoftsupport.com/index.ph&middot;&middot;&middot;&st=80&#</A>]]></description>
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<pubDate>Mon, 21 Feb 2005 21:55:50 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12734425</link>
<description><![CDATA[<A HREF="/useremail/u/587153"><b>Ctrl Alt Del</b></A> :  <div class="bquote"><SMALL>said by  ZOverLord <A HREF="/useremail/u/889138"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><br><br>Anyone want to be BOLD enough to Install their SCAN and see if it says ANYTHING about WhenU being installed during the Install?<br> </DIV>I fired up my VMware Virtual PC program and installed it.<br><br>The website claims this: <div class="bquote">WhenU has developed a privacy protecting solution in partnership with Aluria Software to scan your PC. This custom program inspects the files on your PC and allows you to remove programs that may be operating on your system without your consent. This solution is quick and simple and is guaranteed to help protect your online privacy.</DIV>However, this program <B>didn't do jack!</B>. Instead, it installed a toolbar on my desktop.<br><SMALL>--<br>less talk, more music</SMALL><div class="borderless"><TABLE WIDTH=95% align=center border=0 CELLPADDING=4"><TR><TD ALIGN=CENTER VALIGN=CENTER BGCOLOR=#000000 nwrap COLSPAN=3 WIDTH=100%><A HREF="/speak/slideshow/12734425?c=778779&ret=L2ZvcnVtL3IxMjY2NjcyNS54bWw%3D"><IMG TITLE="33954 bytes" BORDER=0 WIDTH=585 HEIGHT=457 SRC="/r0/download/778779~b43ff0ae363ca9504df78d1a0a3a63bc/WhenU1.gif"></A><br>I thought this program would SCAN for WhenU crap?</TD></TR><TR><TD ALIGN=CENTER VALIGN=CENTER BGCOLOR=#000000 nwrap COLSPAN=3 WIDTH=100%><A HREF="/speak/slideshow/12734425?c=778780&ret=L2ZvcnVtL3IxMjY2NjcyNS54bWw%3D"><IMG class="apic" BORDER=0 TITLE="16896 bytes" WIDTH=600 HEIGHT=45 SRC="/r0/download/778780.thumb600~eea5cc0496e5403d485240032677496e/WhenU2.gif/thumb.jpg" ALT="Click for full size"></A><br>Oh what a lovely toolbar that has NOTHING to do with scanning for WhenU junk!</TD></TABLE></div>]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,12734425</guid>
<pubDate>Mon, 21 Feb 2005 21:43:46 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12734348</link>
<description><![CDATA[<A HREF="/useremail/u/879997"><b>dadkins</b></A> : Kaspersky won't even let me download it! :D]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,12734348</guid>
<pubDate>Mon, 21 Feb 2005 21:35:46 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12734310</link>
<description><![CDATA[<A HREF="/useremail/u/889138"><b>ZOverLord</b></A> : Anyone want to be BOLD enough to Install their SCAN and see if it says ANYTHING about WhenU being installed during the Install?]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,12734310</guid>
<pubDate>Mon, 21 Feb 2005 21:32:25 EDT</pubDate>
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<item>
<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12734143</link>
<description><![CDATA[<A HREF="/useremail/u/772729"><b>Nerdtalker</b></A> :  <div class="bquote"><SMALL>said by  fatdcuk <A HREF="/useremail/u/1162456"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><br><br>alluria antispyware based<br><br>&raquo;<A HREF="http://www.whenu.com/whenu_solution.html" >www.whenu.com/whenu_solution.html</A><br> </DIV>I'll take your word for it.<br><br>I was just being sarcastic. :D]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,12734143</guid>
<pubDate>Mon, 21 Feb 2005 21:13:53 EDT</pubDate>
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<item>
<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12734138</link>
<description><![CDATA[<A HREF="/useremail/u/587153"><b>Ctrl Alt Del</b></A> :  <div class="bquote"><SMALL>said by  33591094 <A HREF="/useremail/u/723836"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><br><br>I'll be damned...<br><br>I was looking at the propaganda at &raquo;<A HREF="http://www.whenu.com/scan_pc.html" >www.whenu.com/scan_pc.html</A> when I noticed they have a free scanner you can download. I nabbed it to take a look, and look what Kaspersky found within it...<br><br> <br> </DIV>Just for fun, I did what you did, and look what my Symantec AntiVirus found:<br><br><div class="bquote">Scan type:  Manual Scan<br>Event:  Threat Found!<br>Threat: Adware.WhenU<br>File:  C:\Documents and Settings\Me\Desktop\VVSN_WHSE1204Inst.exe<br>Location:  C:\Documents and Settings\Me\Desktop<br>Computer:  ********<br>User:  Me<br>Action taken:  Delete succeeded<br>Date found: Monday, February 21, 2005  9:11:52 PM</DIV><br><SMALL>--<br>less talk, more music</SMALL>]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,12734138</guid>
<pubDate>Mon, 21 Feb 2005 21:13:39 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12734135</link>
<description><![CDATA[<A HREF="/useremail/u/1162456"><b>fatdcuk</b></A> : alluria antispyware based<br><br>&raquo;<A HREF="http://www.whenu.com/whenu_solution.html" >www.whenu.com/whenu_solution.html</A>]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,12734135</guid>
<pubDate>Mon, 21 Feb 2005 21:13:16 EDT</pubDate>
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<item>
<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12734002</link>
<description><![CDATA[<A HREF="/useremail/u/723836"><b>33591094</b></A> : I'll be damned...<br><br>I was looking at the propaganda at &raquo;<A HREF="http://www.whenu.com/scan_pc.html" >www.whenu.com/scan_pc.html</A> when I noticed they have a free scanner you can download. I nabbed it to take a look, and look what Kaspersky found within it...<br><br> <div class="borderless"><TABLE WIDTH=95% align=center border=0 CELLPADDING=4"><TR><TD ALIGN=CENTER VALIGN=CENTER BGCOLOR=#000000 nwrap COLSPAN=3 WIDTH=100%><A HREF="/speak/slideshow/12734002?c=778748&ret=L2ZvcnVtL3IxMjY2NjcyNS54bWw%3D"><IMG TITLE="10581 bytes" BORDER=0 WIDTH=596 HEIGHT=96 SRC="/r0/download/778748~1a55395f4119c3e83be5d999b0c813ad/kav2.JPG"></A></TD></TABLE></div>]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,12734002</guid>
<pubDate>Mon, 21 Feb 2005 20:59:46 EDT</pubDate>
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<item>
<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12733987</link>
<description><![CDATA[<A HREF="/useremail/u/923463"><b>KyeU</b></A> :  <div class="bquote"><SMALL>said by  33591094 <A HREF="/useremail/u/723836"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><BR><BR>Perhaps it's time Lavasoft changed the name of Ad-Aware to something a little less misleading. Bit of false advertising there - at least lately...  ;)<br> </DIV>Ad-UnAware]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,12733987</guid>
<pubDate>Mon, 21 Feb 2005 20:57:58 EDT</pubDate>
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<item>
<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12733914</link>
<description><![CDATA[<A HREF="/useremail/u/723836"><b>33591094</b></A> : Perhaps it's time Lavasoft changed the name of Ad-Aware to something a little less misleading. Bit of false advertising there - at least lately...  ;)]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,12733914</guid>
<pubDate>Mon, 21 Feb 2005 20:51:47 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12733891</link>
<description><![CDATA[<A HREF="/useremail/u/772729"><b>Nerdtalker</b></A> :  <div class="bquote"><SMALL>said by  Yukon <A HREF="/useremail/u/646695"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><br><br>WhenU is taking an active role to set consumer-protecting industry standards that will help eliminate devious spyware and ensure consumers have a better online experience.<br> </DIV>I love how they now ***magically*** have a new antispyware program.<br><br>I wonder what it is... Rebranded adaware anyone?<br><br>&raquo;<A HREF="http://www.whenu.com/take_control.html" >www.whenu.com/take_control.html</A><br><SMALL>--<br>Touch a thistle timidly, and it pricks you; grasp it boldly, and its spines crumble. -William S. Halsey<BR><B><BR>iPod Shuffle=iPos</B><BR><BR>I'm testing Gmail's spam filters: Broadbandreports1@gmail.com<BR>Spam: 2785</SMALL><div class="borderless"><TABLE WIDTH=95% align=center border=0 CELLPADDING=4"><TR><TD ALIGN=CENTER VALIGN=CENTER BGCOLOR=#000000 nwrap COLSPAN=3 WIDTH=100%><A HREF="/speak/slideshow/12733891?c=778741&ret=L2ZvcnVtL3IxMjY2NjcyNS54bWw%3D"><IMG TITLE="29186 bytes" BORDER=0 WIDTH=433 HEIGHT=315 SRC="/r0/download/778741~b4e17793e1acc9c3b01cc359778752a4/adaware.PNG"></A></TD></TABLE></div>]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,12733891</guid>
<pubDate>Mon, 21 Feb 2005 20:49:55 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12733798</link>
<description><![CDATA[<A HREF="/useremail/u/558546"><b>christos</b></A> :  <div class="bquote"><SMALL>said by  Yukon <A HREF="/useremail/u/646695"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><BR><BR>Has WhenU is taking an active role to set consumer-protecting industry standards that will help eliminate devious spyware and ensure consumers have a better online experience.<br> </DIV>Kind of like having Osama in charge of national security :)]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,12733798</guid>
<pubDate>Mon, 21 Feb 2005 20:40:32 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12733762</link>
<description><![CDATA[<A HREF="/useremail/u/893750"><b>fphall</b></A> :  <div class="bquote"><SMALL>said by  PageTurner <A HREF="/useremail/u/1058986"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><BR><BR>I doubt LS is in control anymore. Poke around link.<br><br>&raquo;<A HREF="http://www.norman.com/Product/Home_Home_office/AntiSpyware/en-us" >www.norman.com/Product/Home_Home&middot;&middot;&middot;re/en-us</A><br> </DIV>Wow, I'll bet you're right.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,12733762</guid>
<pubDate>Mon, 21 Feb 2005 20:36:37 EDT</pubDate>
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<item>
<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12733482</link>
<description><![CDATA[<A HREF="/useremail/u/1162456"><b>fatdcuk</b></A> : crazy forum,who would mod it?<br>how many lawsuits would be created as a result of people's opinions.<br>unworkable idea imo]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,12733482</guid>
<pubDate>Mon, 21 Feb 2005 20:08:59 EDT</pubDate>
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<item>
<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12733460</link>
<description><![CDATA[<A HREF="/useremail/u/1058986"><b>PageTurner</b></A> : I doubt LS is in control anymore. Poke around link.<br><br>&raquo;<A HREF="http://www.norman.com/Product/Home_Home_office/AntiSpyware/en-us" >www.norman.com/Product/Home_Home&middot;&middot;&middot;re/en-us</A>]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,12733460</guid>
<pubDate>Mon, 21 Feb 2005 20:06:39 EDT</pubDate>
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<item>
<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12733413</link>
<description><![CDATA[<A HREF="/useremail/u/646695"><b>Yukon</b></A> : Has anyone here taken a look at WhenU's web site.  I did and I couldn't believe what I saw.<br>:mad: :mad:<br><br>&raquo;<A HREF="http://www.whenu.com/" >www.whenu.com/</A><br><br>Have a look.  <br><br>WhenU is taking an active role to set consumer-protecting industry standards that will help eliminate devious spyware and ensure consumers have a better online experience.<br><br>Mike<br><SMALL>--<br>Verizon Online 768/128,ZAPro 5.5.062.011,WinXP Pro SP2</SMALL>]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,12733413</guid>
<pubDate>Mon, 21 Feb 2005 20:02:28 EDT</pubDate>
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<item>
<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12733269</link>
<description><![CDATA[<A HREF="/useremail/u/879997"><b>dadkins</b></A> : it seems that Lava<B>soft</B> is suffering from CAI.<br><br><SMALL>Cranial Anal Insertion</SMALL>]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,12733269</guid>
<pubDate>Mon, 21 Feb 2005 19:46:47 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12733208</link>
<description><![CDATA[<A HREF="/useremail/u/928459"><b>salzan</b></A> :  <div class="bquote"><SMALL>said by  KyeU <A HREF="/useremail/u/923463"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><BR><BR>   <div class="bquote"><SMALL>said by  salzan <A HREF="/useremail/u/928459"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><BR><BR><BR><BR>It does seem as though the "Threatened Lawsuit" option may indeed be the reason behind the de-listing of WhenU.</DIV>Who would you suppose this "lawsuit" is directed to?<br> </DIV>Since Lavasoft has made no "official" statement to this effect, I could only assume that someones' lawyer(s) (WhenU?) sent a Cease and Desist letter to Lavasoft.<br><br>It is unfortunate that we have to operate on assumptions.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,12733208</guid>
<pubDate>Mon, 21 Feb 2005 19:42:10 EDT</pubDate>
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<item>
<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12733189</link>
<description><![CDATA[<A HREF="/useremail/u/572174"><b>egamma1</b></A> : What dissappearing posts? There were no posts here! Move along! :D<br><br>To be fair, COAST was a vendor-only affair; at least in these new forums WE can yell at WhenU et al.<br><br>Badaware is still one of my main cleaning tools, but the one I use the most is Microsoft Antispyware. I wish people would stop bashing it just because it has the word Microsoft in front of it--get rid of the knee-jerk reaction and look at the program objectively. But that's content for another post, sorry.<br><br>Have you noticed, ever since MS came out with "Anti<B>spy</B>ware", Lavasoft is calling stuff "anti<B>track</B>ware" ? <br><br>I can just imagine the orders from the boardroom to the web programming team and forum admins:<br>*Quick, change our terminology, we can't be letting people know about Microsoft's free program that's better than our paid program!*]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,12733189</guid>
<pubDate>Mon, 21 Feb 2005 19:41:14 EDT</pubDate>
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<item>
<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12733117</link>
<description><![CDATA[<A HREF="/useremail/u/879997"><b>dadkins</b></A> : They are going to have "discussions" between the Anti-crapware community(you and me) and the crapware makers? ROFL! They're just asking for it! That or there will be ALOT of disappearing posts! :uhh:]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,12733117</guid>
<pubDate>Mon, 21 Feb 2005 19:32:32 EDT</pubDate>
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<item>
<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12733062</link>
<description><![CDATA[<A HREF="/useremail/u/1162456"><b>fatdcuk</b></A> : another thing that is bothering me with reguards to the thorough unifying statement released by mike w on behalf of lavasoft.the last paragraph and what it is proposing.<br>&raquo;<A HREF="http://www.lavasoftsupport.com/index.php?showtopic=59336&st=0&#entry391164" >www.lavasoftsupport.com/index.ph&middot;&middot;&middot;ry391164</A>.<br><br>imo setting up a common dialogue between antispyware vendors and the privacy community,excellent idea!<br><br>wait a mo,one problem they want to bring in others from the enemy lines.wtf?<br>deja vu?<br>COAST]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,12733062</guid>
<pubDate>Mon, 21 Feb 2005 19:26:18 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12733048</link>
<description><![CDATA[<A HREF="/useremail/u/923463"><b>KyeU</b></A> :   <div class="bquote"><SMALL>said by  salzan <A HREF="/useremail/u/928459"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><BR><BR><BR>It does seem as though the "Threatened Lawsuit" option may indeed be the reason behind the de-listing of WhenU.</DIV>Who would you suppose this "lawsuit" is directed to?]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,12733048</guid>
<pubDate>Mon, 21 Feb 2005 19:25:13 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12732849</link>
<description><![CDATA[<A HREF="/useremail/u/879997"><b>dadkins</b></A> :  <div class="bquote"><SMALL>said by  fatdcuk <A HREF="/useremail/u/1162456"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><BR><BR>i'm confused.<br>if it was forced action by legal proceedings.why did'nt they just say that to begin with instead of rambling on about TAC criteria scores.<br> </DIV>Because they are snivelers?]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,12732849</guid>
<pubDate>Mon, 21 Feb 2005 19:08:33 EDT</pubDate>
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<item>
<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12732837</link>
<description><![CDATA[<A HREF="/useremail/u/1162456"><b>fatdcuk</b></A> : i'm confused.<br>if it was forced action by legal proceedings.why did'nt they just say that to begin with instead of rambling on about TAC criteria scores.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,12732837</guid>
<pubDate>Mon, 21 Feb 2005 19:07:07 EDT</pubDate>
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<item>
<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12732821</link>
<description><![CDATA[<A HREF="/useremail/u/879997"><b>dadkins</b></A> : Jerry is a weenie. <br>His "job" is to moderate a forum, not get into the legalese of EULAs. If I am using a particular application, and the powers that be neuter said program without notice... I'll tell them that I am not "pleased". Thing is, I'm not the only user that feels this way. So, he had better put on his Pampers. People are not happy about this, the forum WILL have more posts about this screwup. :mad:]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,12732821</guid>
<pubDate>Mon, 21 Feb 2005 19:05:02 EDT</pubDate>
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<item>
<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12732810</link>
<description><![CDATA[<A HREF="/useremail/u/1058899"><b>LilBambi</b></A> : I'm sorry, I don't care what their EULA "claims."<br><br>The hardware is mine and if it's on my computer, I have a right to have it removed. And if it won't remove properly, I'll find a way to do it, even if I have to reformat the sucker to get rid of it.<br><br>:uhh:]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,12732810</guid>
<pubDate>Mon, 21 Feb 2005 19:03:56 EDT</pubDate>
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<item>
<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12732708</link>
<description><![CDATA[<A HREF="/useremail/u/1140294"><b>Blackbird</b></A> :  <div class="bquote"><SMALL>said by  salzan <A HREF="/useremail/u/928459"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><br><br> <STRONG>... Anyone want cough up the cash to pay for the lawsuit which could be started if we were to not examine and carefully consider all of the objects we remove?</STRONG> </DIV> Yep... it certainly sounds like somebody's lawyers have gotten involved. Interesting dilemma ahead if the malware houses start pursuing the argument, "If it's in the EULA, we can legally do <B>anything</B>." :huh:<br><SMALL>--<br>If God wanted us to work with electrons, He'd make them big enough to see...</SMALL>]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,12732708</guid>
<pubDate>Mon, 21 Feb 2005 18:51:58 EDT</pubDate>
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<item>
<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12732697</link>
<description><![CDATA[<A HREF="/useremail/u/141383"><b>Karl Bode</b></A> : I think in the end we'll wind up with open source/ hobbyist apps that remove EVERYTHING, adware or spyware with no apologies. Only Joe Public will use anything else.<br><br>It's quickly becoming apparent that companies who make a living developing anti-spyware aren't able to show integrity in the face of either legal threats or marketing offers from the almighty on-line marketing industry.....]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,12732697</guid>
<pubDate>Mon, 21 Feb 2005 18:50:40 EDT</pubDate>
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<item>
<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12732560</link>
<description><![CDATA[<A HREF="/useremail/u/889138"><b>ZOverLord</b></A> : OK, I have an IDEA of a NEW product.<br><br>Announcing <B>CRAPWARE LOCATOR</B><br><br>The product would NOT remove anything by default, just inform you it's there.<br><br>OK, OK so it has more functionality than current Lavasoft products.<br><br>The <B>CRAPWARE LOCATOR <I>PLUS</I></B> version would link you to EBAY, where you would get a list of current NEW Laptop and Desktop systems. This will allow you to have a NEW CLEAN system in your home.]]></description>
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<pubDate>Mon, 21 Feb 2005 18:36:58 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12732503</link>
<description><![CDATA[<A HREF="/useremail/u/928459"><b>salzan</b></A> : It would appear that as far as the thread over at the Lavasoft forums goes (&raquo;<A HREF="http://www.lavasoftsupport.com/index.php?showtopic=59013&st=0" >www.lavasoftsupport.com/index.ph&middot;&middot;&middot;013&st=0</A>) this is pretty much a closed subject. Although, with their censorship policy, the thread may be very misleading.<br><br>It does seem as though the "Threatened Lawsuit" option may indeed be the reason behind the de-listing of WhenU.<br><br><div class="bquote">Said by Jerry Skinner/Lavasoft Forum Super Admin<br><br>The EULA is a contract.<br>If you do not read the contract you are subject to the terms within it.<br><br>It is a Legal contract and it is not only illegal but immoral for a program to rip out something the user has agreed to accept when they click the "I accept" button.<br><br>Now I KNOW WELL that they are long, and written in terms that many don't understand. So, most don't read them.<br><br>Please do not hammer me for this posting....<br><STRONG>However if you choose to download something with out reading the EULA then please do not come here and complain that we are not removing something when it is illegal.<br>Anyone want cough up the cash to pay for the lawsuit which could be started if we were to not examine and carefully consider all of the objects we remove?</STRONG><br><br>Do you read the contract when you buy a car, house?<br><br>We have revised the TAC to be as strict as possible, please consider the fact that we do all that we can and more.<br><br>BTW-- I will never know how anyone can justify blaming something for the reprocussions of their own actions.<br>This bewilders me.<br>I suppose some would blame the pole they run into for the damage to the vehicle blink-edit.gif<br><br>Jerry Skinner<br>Lavasoft Technical Support Forum Administrator</DIV><STRONG><SMALL>Bold Mine</STRONG></SMALL>]]></description>
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<pubDate>Mon, 21 Feb 2005 18:31:29 EDT</pubDate>
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<title>...  I wonder ...</title>
<link>http://www.dslreports.com/forum/remark,12732450</link>
<description><![CDATA[<A HREF="/useremail/u/537492"><b>antiserious</b></A> :  <br>... Lavasoft has said, over and over, "at no time have we ever had a relationship with vendors of applications that have, are, or will be included in our detection database" ... but one-step removed, I wonder if any of the companies they're entering into marketing agreements with have any established relationships, or are linked in some way ... <br> <br>... said another way, has this latest push to put AdAware on shelves or market new products resulted in 'looking at things a different way' ? ... I'm sure they'll say 'Of Course Not', but since they've pretty much left us all twisting in the wind for a week now, forced to read between the lines, it's bound to come up ...<br> <br>... I mean, it DOES seem to be a 'coincidence', doesn't it ? ... or is it just me ...<br> <br><br> <br><SMALL>--<br>... "Nobody's perfect - well, there was this one guy, but we killed Him" ... Christopher Moore, 'Lamb' ...</SMALL>]]></description>
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<pubDate>Mon, 21 Feb 2005 18:25:39 EDT</pubDate>
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<title>Re: Problems with the new LavaSoft detection crite</title>
<link>http://www.dslreports.com/forum/remark,12732240</link>
<description><![CDATA[<A HREF="/useremail/u/141383"><b>Karl Bode</b></A> : That users don't want <B>any</B> of it is consistently ignored.<br><br>They're so afraid of looming laws that could impact marketing industry profits, they've drafted a set of talking points; namely:<br><br>1) Adware is good, it's <B>spyware</B> that is evil.  <br><br>2) Pitching Adware is our god given right.  <br><br>3) You clicked the 72 page EULA, too bad.  Anyone who wants this junk off their PC now is <I>"anti-business"</I>.<br><br>They ignore the fact you don't want <B>any</B> of it, whether it's called spyware or <I>"Rhino-ware"</I>, or you wouldn't be fudging about with three removal apps and a handful of other tools, while avoiding applications such as Kazaa like the plague.<br><br>Pretty soon you'll be told if you remove adware, you don't support the troops.]]></description>
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<pubDate>Mon, 21 Feb 2005 18:00:24 EDT</pubDate>
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<title>Re: Problems with the new LavaSoft detection crite</title>
<link>http://www.dslreports.com/forum/remark,12732082</link>
<description><![CDATA[<A HREF="/useremail/u/0"><b>anon</b></A> : "to tell me that an application with nothing but advertising is inherently bad"<br><br>Yeah, I'm lazy so I'm not registering.  That line, specifically that line, bothers me a great deal.<br><br>No one is stating that the program is inherently bad, people are stating they don't WANT it, big difference.  There is also a big difference in how you're trying to argue this vs the reality of it.<br><br>ALL, at least any I've utilized, antispyware programs list out each entry and give you the option to remove it or to keep it.  How is that not allowing you the choice to keep an advertising bit of software on your system?  If all programs removed each entry, without user interaction, you'd have a case.  What you're suggesting, although not directly, is that the exclusion of such a program is fine.  Well, you've just taken away MY choice on whether or not I want it.  All known malware (whether or not they're deemed "TAC" friendly) should stay within the program. <br><br>Once they become "friendly" they should be flagged differently by the program to allow the user to know that there may be a difference in the software detected vs the original definition.<br><br>Now, I do grant that a good point was made, we all should take the time to read the Eula.  And I go through most of them, provided I have the time.  But I shouldn't have to tear through each Eula looking for the one line that says "Oh, by the way, you're receiving these software packages and they must stay installed, enjoy".<br><br>If the EULA is going to be something these companies hide behind, as is their right, then the EULA needs to be re-worked to be a "readable" document.  It needs to be broken out and made easier to read (IE Less legal speak and about 70 pages shorter).  <br><br>Lavasoft had every right to delist WhenU.  They did not have the right to try and sneak it "Under the radar", nor to ignore the outcry of the community at large for nearly a week (or was it longer?).  That is where my biggest issue with them comes to light.]]></description>
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<pubDate>Mon, 21 Feb 2005 17:42:50 EDT</pubDate>
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<title>Re: Problems with the new LavaSoft detection crite</title>
<link>http://www.dslreports.com/forum/remark,12731896</link>
<description><![CDATA[<A HREF="/useremail/u/141383"><b>Karl Bode</b></A> :  <BLOCKQUOTE><SMALL>quote:</SMALL><HR>Let's just ditch the anti-business canard. <HR></BLOCKQUOTE><br><br>Sigh, and out come the free-market "stop picking on the poor corporations" apologists.<br><br>How is a user stating they want an anti-spy/adware application that bans <B>all</B> spy/adyware - even the add-serving apps they may have agreed to in a 72 page EULA - <I>"anti-business"</I>?  It's <B>their</B> time and <B>their</B> PC!  <br><br>Have their decision to remove an adware-centric-app via an anti-spyware tool be the equivalent of "un-signing" the EULA, then disable dependant apps accordingly.  They don't want your products or your ads! Move on!<br><br>How is a user stating they want their PC cleanup tool of choice to utilize consistent detection criteria - criteria that doesn't waver when a corporation whines - <I>"anti-business"</I>?<br><br>It's <B>smart</B> business!  You're wasting your time pitching ads to these people!  If they're using a handful of apps and an hour a week to clean their PC and shut your sales pitch off, take a hint!  They don't want any!<br><br>Christ, marketing corporations dominate the news via regurgitated press releases, they ruin groups like COAST, they buy off legislators to craft friendly legislation, they bribe security vendors to weaken detection criteria....<br><br>And you want to make the handful of pro-privacy advocates like Ben Edelman out to be something negative ("anti-business") because they want a removal tool with integrity?]]></description>
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<pubDate>Mon, 21 Feb 2005 17:21:45 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12731829</link>
<description><![CDATA[<A HREF="/useremail/u/923463"><b>KyeU</b></A> :   <div class="bquote"><SMALL>said by  LilBambi <A HREF="/useremail/u/1058899"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><BR><BR><BR>But I will have to take a second look at Proxomitron. Maybe there is a way to make it less intrusive itself.<br> </DIV>Proxomitron is a local proxy program with web-filter (and header-filter) capabilities. It helps in the area of stopping the installation of spyware; I'd like to think it as the first in the line of defense  in preventing spyware by filtering certain codes (or with the CLASS-ID blocklist by Sidki)<br><br>Anyways, Ad-UnAware seems to be a fitting name, as most customers of Lavasoft are <B>UNAware</B> of this issue. (or what Ad-Aware is missing)]]></description>
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<pubDate>Mon, 21 Feb 2005 17:13:37 EDT</pubDate>
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<title>Re: Problems with the new LavaSoft detection crite</title>
<link>http://www.dslreports.com/forum/remark,12731768</link>
<description><![CDATA[<A HREF="/useremail/u/1147510"><b>angryoracle</b></A> : <I>"Serves no discernable function other than as a vehicle for the distribution of advertising content."</I><br><br>I wouldn't personally want something like that on my PC either, but who are you -- or, looking a few years down the road as pressures mount for government to "do something" -- to tell me that an application with nothing but advertising is inherently bad? This anti-business refrain that has descended upon anti-spyware does an incalculable amount of damage, placing the emphasis on how awful advertising is rather than focusing on the only possible violation by the adware companies -- objectively proveable fraud.<br><br>Installation through security holes, Active-X that mislabels its contents, unspecified bundles, and the like certainly constitute this type of fraud. But Ben, when do you plan to hold consumers accountable> I know it seems like anti-spyware sacrilege to put any of the responsibility for this problem in the hands of individual Internet users, but some of it certainly has to fall there. When a EULA is misleading or blatantly dishonest, we have a problem, to be sure. But don't take the position of "Well, they're so long and boring, so accepting the terms isn't really accepting the terms." With equal logic, you could invalidate nearly every written agreement on the Internet, from mortage refinancing to investments to shopping. <br><br>I'm on your side, believe it or not. I want software applications that are genuinely deceptive, dishonest, harmful, and fraudulent in nature to be wiped off the Internet with the full force of focused legal action and technical responses. But this idea that all advertising, anywhere, is bad is what's stopping that from happening. Government has a penchant for jumping on bandwagons like the spyware problem as chances to look like they're "doing something." Often times, the problem is made worse by the actions that were ostensibly supposed to solve it. Let's have one, clear set of legislation with respect to spyware.<br><br>- If it installs unknowingly, by objectively proveable standards, it's illegal. If you can't get rid of it at will, it's illegal. If it performs anything other than what it specifies in a EULA that was clearly presented, or if anything in the EULA is in and of itself illegal, the application is illegal.<br><br>As far as detection standards, I think the framework proposed by Microsoft/GIANT does a great job. Let's just ditch the anti-business canard. ]]></description>
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<pubDate>Mon, 21 Feb 2005 17:04:08 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12731727</link>
<description><![CDATA[<A HREF="/useremail/u/1058899"><b>LilBambi</b></A> : I know! Isn't it just way too ridiculous for words? They take it out of the normal database but give you a downloadable removal tool. I already have a collection of those on my computer now as well as a collection of other's tools. But they know how to remove WhenU, Hotbar, NewDot.net, etc. etc. But won't put them in the normal database. Very few non-saavy users will even think to get them. Very sad. Folks need a front line removal tool, not a selective removal tool.<br><br>Below is the posting I made at Spyware Warrior when I read about HotBar. I thought I was imagining things!<br><br>"I too am very upset with the way that Lavasoft is handling this. But, as Suzi mentioned, they are still a good spyware removal program.<br><br>The problem with Lavasoft is that they can no longer be someone's front line removal program. Which means folks will not renew. So they will ultimately lose anyway. The market will sort that part out on it's own.<br><br>But they really need to figure out what they are going to be.<br><br>Either they will be a selective remover or they will be a full featured spyware removal company. Since August it appears they are fast becoming a selective removal company, which has made them no longer a front line removal program for me. I didn't purchase their program because of this.<br><br>Instead, I bought Webroot's Spy Sweeper. I will continue to monitor Spy Sweeper to see whether I want to renew next year. If they continue to be a front line company, I will renew again. I use Spy Sweeper's realtime mode, not MS AntiSpyware.<br><br>I use it in conjuction with Giant/MS AntiSpyware (now totally free thankfully) to get my removal totals up to a whopping 70% per WindowsSecrets analysis of Eric's data.<br><br>I still think that even that is sad. But it's apparently the best we can do at this point.<br><br>I applaud Microsoft and Webroot for keeping their programs capable of being front line spyware removal programs."<br><br>I hear ya about Proxomitron but there are some issues with everyday things that folks want or need that they say are inhibited using that. I already am using Firefox myself, and put it on every computer I work on. But that's not nearly enough. So now I put on MS AntiSpyware on XP computers, and put SpyBot S&D on Win98SE computers as well as Ad-Aware SE for Personal use. I also suggest they upgrade their OS as quickly as they can.<br><br>But I will have to take a second look at Proxomitron. Maybe there is a way to make it less intrusive itself.]]></description>
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<pubDate>Mon, 21 Feb 2005 16:59:17 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12731715</link>
<description><![CDATA[<A HREF="/useremail/u/993162"><b>TakeTheFifth</b></A> : From what I read, not sure <I>what</I> they are saying. They state that WhenU was removed because the "TAC" rating went down; we might never know the real story. On the other hand, I think once something makes it on the list, it should stay; users can always exclude it later if detected.<br><br> The fact that WhenU was removed from more than one anti-spyware product makes me think there could have been commercial/legal issues at play somehow. I'm not dropping Ad-Aware, but I've never used it alone either :)<br><br>Trust no one.<br><I>Mulder</I>  ]]></description>
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<pubDate>Mon, 21 Feb 2005 16:57:27 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12731709</link>
<description><![CDATA[<A HREF="/useremail/u/634007"><b>SUMware</b></A> : KyeU, with all the good stuff you do to support Proxomitron and protect users you could never make me spew!<br><br>But feel free to try if you'd like. LOL. :)<br><br>I was refering to the renaming of seemingly BadAware.]]></description>
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<pubDate>Mon, 21 Feb 2005 16:56:11 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12731689</link>
<description><![CDATA[<A HREF="/useremail/u/197199"><b>Doctor Four</b></A> :  <div class="bquote"><SMALL>said by  KyeU <A HREF="/useremail/u/923463"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><br><br>BearShare, Aluria, Lavasoft (If they believed BearShare and Aluria in saying WhenU is not spyware) are all STUPID.<br><br> </DIV>If they are basing this removal on the version in <br>Bearshare, I would have to say that their trust in <br>the program's creator, Vincent Falco, is misplaced.<br>I've never trusted him since the day he posted in <br>Becky's forums a few years ago about Bearshare and<br>was called out on the spyware in it. His answers<br>were at best, dodgy. A lot like what Lavasoft<br>themselves have been giving us in the last few days.<br><br>They could have cleared this matter up on day one by<br>giving us a straight answer on the de-listing, their<br>TAC, and why they never told anyone about it. Instead<br>we've gotten equivocation and half baked answers from<br>them, and that just doesn't cut it, IMO.<br><SMALL>--<br>"Kayura or Badamon, whichever you are, you should know that I will never give up this battle. By the will of the Ancient, I shall succeed!" - Shuten (Anubis) from the Ronin Warriors.To RIAA/MPAA - You can sue but you can't catch everyone!</SMALL>]]></description>
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<pubDate>Mon, 21 Feb 2005 16:53:32 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12731651</link>
<description><![CDATA[<A HREF="/useremail/u/923463"><b>KyeU</b></A> : Who? Me or Chanur? :D]]></description>
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<pubDate>Mon, 21 Feb 2005 16:49:24 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12731634</link>
<description><![CDATA[<A HREF="/useremail/u/634007"><b>SUMware</b></A> : LOL. You just made me spew my coffee... :D]]></description>
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<pubDate>Mon, 21 Feb 2005 16:47:37 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12731614</link>
<description><![CDATA[<A HREF="/useremail/u/327063"><b>chanur</b></A> : Good note.<br><br>LavaSoft has definitely crossed over to the dark side.  Whether WhenU is spyware or not, it is clearly adware.  LavaSoft needs to change the name of their product.<br><br>Maybe "NotAware", or "UnAware", or, I got it, "WhenUNotAware".]]></description>
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<pubDate>Mon, 21 Feb 2005 16:45:30 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12731584</link>
<description><![CDATA[<A HREF="/useremail/u/634007"><b>SUMware</b></A> : <div class="bquote"></SMALL>Lavasoft is now stating (though their statement IS unclear)<br> </DIV>It could be said:<br>"Lavasoft is now stating (though their statement IS <B>intentionally unclear</B>)<br><br>Because with all the intelligent people and lawyers on their staff they could <B><I>instantly</I></B> make everything <B>crystal clear</B> <I>if they chose to do so</I>.<br><br>The Lava is spewing...<br><br><SMALL>Wish I had a nickel for every reader of this thread. Ummm...better make that a fiver.</SMALL>]]></description>
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<pubDate>Mon, 21 Feb 2005 16:41:09 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12731475</link>
<description><![CDATA[<A HREF="/useremail/u/1140294"><b>Blackbird</b></A> :  <div class="bquote"><SMALL>said by  TakeTheFifth <A HREF="/useremail/u/993162"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><br><br> Well, the initial post was not about anything covert  </DIV>Uhmm... I do believe WhenU was an arguably covert install BEFORE LavaSoft delisted it - at least in the sense that installation disclosure was hidden, buried, or missing. And those older versions are still out there... somewhere... embedded into something - nothing ever dies in the digital realm unless somebody makes the concerted, expensive effort to root out and change/kill every single occurrance on every single mirror, website, and archive that ever recorded the original or any copy of it. And just because a malware company now professes to "have seen the light" does NOT in and of itself erase the track record of their long-term past performance - only time can prove their sincerity. If Lavasoft is now stating (though their statement IS unclear) that I must trust a once-tainted malware company to now supply an effective and safe removal tool, well... wisdom counsels me to be more than a bit skeptical. ;) In any case, the issue is really about Lavasoft's policies - since they could do something like this with Gator or anything else they elect to delist for whatever reason they choose.<br><I> Edit - wording for clarity </I><br><SMALL>--<br>If God wanted us to work with electrons, He'd make them big enough to see...</SMALL>]]></description>
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<pubDate>Mon, 21 Feb 2005 16:28:36 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12731445</link>
<description><![CDATA[<A HREF="/useremail/u/923463"><b>KyeU</b></A> :  <IMG SRC="http://www.dslreports.com/r0/download/778490~a786f3caafd1bf83b9a603834531d1f3/bsnew03b1.jpg"> <br><HR><br><br>Quotes from image:<br><br><B>We hate spyware</B> - and Save! is certified Spyware-SAFE<br><br>Spyware SAFE<br>Certified<br>by Aluria Software.<br><HR><br><br>WOW!<br><br>Pretend I'm a terrorist. I declare THIS suitcase to be BOMB FREE. Would you believe my statement?<br><br>BearShare, Aluria, Lavasoft (If they believed BearShare and Aluria in saying WhenU is not spyware) are all STUPID.<br><br>*Smacks head*<br><br>Seriously, if a message pops up every 5 minutes saying "SAVE ON AIRFARE", would you say: "WOW! THAT'S NOT SPYWARE!"<br><br>You may have given your consent to install it, but what you didn't know was what it'll do. It's a misconception that it's not spyware.]]></description>
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<pubDate>Mon, 21 Feb 2005 16:25:21 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12731280</link>
<description><![CDATA[<A HREF="/useremail/u/697274"><b>mrchris</b></A> : Moved my Ad-Aware shortcut to the <I>"Apps used less often"</I> desktop folder today after this half-assed 'announcement' of theirs. :huh: :mad:]]></description>
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<pubDate>Mon, 21 Feb 2005 16:06:17 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12731258</link>
<description><![CDATA[<A HREF="/useremail/u/928459"><b>salzan</b></A> : If Lavasoft is just waiting for this to go away without answering any questions, they must be starting to get apprehensive...<br><br>As was previously posted, the company responsible for marketing Ad-Aware in the US is Tri Synergy. Perhaps if a few of us send an email to their press dept., It might apply a different source of pressure to help get some answers. :)<br><br>pressrelations@trisynergy.com]]></description>
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<pubDate>Mon, 21 Feb 2005 16:04:04 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12730735</link>
<description><![CDATA[<A HREF="/useremail/u/292724"><b>BillRoland</b></A> : This is just a shameless attempt to save face and still give everyone the finger.  And everyone sees right thru it.  <br><SMALL>--<br>"Don't steal.  The government hates competition."</SMALL>]]></description>
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<pubDate>Mon, 21 Feb 2005 15:02:06 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12730723</link>
<description><![CDATA[<A HREF="/useremail/u/993162"><b>TakeTheFifth</b></A> :    <div class="bquote"><SMALL>said by  Blackbird <A HREF="/useremail/u/1140294"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><BR><BR><BR><BR>quote:<br><br>... If it's the latter, what would ever lead anyone to assume that someone who created and distributed programs that are intended to covertly embed themselves into your computer ...:huh:<br> </DIV>Well, the initial post was not about anything covert:hmm:<div class="borderless"><TABLE WIDTH=95% align=center border=0 CELLPADDING=4"><TR><TD ALIGN=CENTER VALIGN=CENTER BGCOLOR=#000000 nwrap COLSPAN=3 WIDTH=100%><A HREF="/speak/slideshow/12730723?c=778490&ret=L2ZvcnVtL3IxMjY2NjcyNS54bWw%3D"><IMG TITLE="65764 bytes" BORDER=0 WIDTH=483 HEIGHT=358 SRC="/r0/download/778490~a786f3caafd1bf83b9a603834531d1f3/bsnew03b1.jpg"></A></TD></TABLE></div>]]></description>
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<pubDate>Mon, 21 Feb 2005 15:00:21 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12730645</link>
<description><![CDATA[<A HREF="/useremail/u/805291"><b>dandelion</b></A> : Not too clear on the issue of uninstaller. Sounds like they're saying when they remove something from the TAC, they will provide an uninstaller for that particular spyware. So, you run ad-aware, don't know if you have the other spyware, so have to run 1 or multiple uninstallers just to see?<br><SMALL>--<br><A HREF="http://www.bbrteamhelix.net/">want to know what I'm doing? </A></SMALL>]]></description>
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<pubDate>Mon, 21 Feb 2005 14:51:03 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12730640</link>
<description><![CDATA[<A HREF="/useremail/u/889138"><b>ZOverLord</b></A> : I am in your CAMP on this.<br><br>1. Do you run this stand-alone uninstall-er <B>daily</B> because how do you know it is there or not there? Their software wont tell you.<br><br>2. They <B>REFUSE</B> to give even so much as a HINT of what <B>ELSE</B> has been removed in the recent past.<br><br>3. The reason they want to MOVE the current FORUM, is because now that they will have <B>Shrink Wrapped</B> boxes in stores here in the USA, they don't want people to run back to the store and get a REFUND once they read the POSTS in the SUPPORT FORUM.<br><br>4. Everything is <B>"We are in the process..."</B> OK fine, WAIT....till the <B>PROCESS</B> is complete before you <B><I>SCREW</I></B> your customer base over.]]></description>
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<pubDate>Mon, 21 Feb 2005 14:50:33 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12730605</link>
<description><![CDATA[<A HREF="/useremail/u/532660"><b>Taranis</b></A> :   <div class="bquote"><SMALL>said by  Blackbird <A HREF="/useremail/u/1140294"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><BR><BR><BR>quote:<br><SMALL>In response to recent public discussions about the removal of certain programs from the AD-AWARE definition files, Lavasoft has developed a new policy, whereby a stand-alone uninstaller will be made available for individual programs removed from detection, and will remain available until Lavasoft completes a post-removal monitoring and reevaluation process.</SMALL><br></DIV>Translated (I borrowed Karl's Corporate-Speak Decoder Ring :)): "This is a PR recovery trick, where we'll remove syware signatures, wait and see if the public notices, and either re-insert them if they do, or quietly let them go if not."<br><br>Sad.. Very very sad... ]]></description>
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<pubDate>Mon, 21 Feb 2005 14:46:13 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12730544</link>
<description><![CDATA[<A HREF="/useremail/u/1140294"><b>Blackbird</b></A> : quote:<br><SMALL>In response to recent public discussions about the removal of certain programs from the AD-AWARE definition files, Lavasoft has developed a new policy, whereby a stand-alone uninstaller will be made available for individual programs removed from detection, and will remain available until Lavasoft completes a post-removal monitoring and reevaluation process.</SMALL><br><br>Let's see if I understand this right: Lavasoft is telling us their new policy is to delist some previously-detected malware item (for whatever reason), establish availablity of a stand-alone uninstaller, and THEN do "post-removal monitoring" and a "reevaluation process"? Uhmm - <B>if their analysis leading to removal of a malware item from their definitions list is done rigorously, what post-removal and reevaluation effort would ever be needed?</B> :huh: That is, if they're not fully sure about the removal effects at the outset, why are they removing it? Am I missing something here? :huh: :huh:<br><br>There's a second area that puzzles me. Am I to assume from this quote that Lavasoft is itself making available a stand-alone uninstaller for each list-removed malware item? Or are they  providing a vector to the malware author's site for a removal tool the malware creator makes available? If it's the latter, what would ever lead anyone to assume that someone who created and distributed programs that are intended to covertly embed themselves into your computer can ever be trusted to access the bowels of that same computer in any other capacity, least of all by a user clicking "OK" to some purported removal tool?  Again, am I missing something here? :huh:<br><SMALL>--<br>If God wanted us to work with electrons, He'd make them big enough to see...</SMALL>]]></description>
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<pubDate>Mon, 21 Feb 2005 14:38:51 EDT</pubDate>
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<title>Whadda Load-a...</title>
<link>http://www.dslreports.com/forum/remark,12730423</link>
<description><![CDATA[<A HREF="/useremail/u/532660"><b>Taranis</b></A> : ..Shit... <br><br>Well, that corporate double-speek, and subsequent translation above :)) about sum it up for me:  Bye-Bye Adaware.<br><br>It's a completely pointless waste of time to install, configure and update AdAware when Lavasoft caves to corporate pressure and/or greed.  We'll never know which it is.<br><br>For now, I'll stick with Spbot and the old GIANT software until MS finishs thier verison.  <br><br>I hope MS is taking notes... this is NOT how you deal with Ad crapware!  Can you <I>imagine</I> the heat MS would take if it pulls the same thing with MS Anti-Spyware?]]></description>
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<pubDate>Mon, 21 Feb 2005 14:23:18 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12729263</link>
<description><![CDATA[<A HREF="/useremail/u/292724"><b>BillRoland</b></A> :  <div class="bquote"><SMALL>said by  Karl Bode <A HREF="/useremail/u/141383"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><br><br>Does that about sum it up?<br> </DIV>Well said.  They had their shot to come clean, and they decided to go this route instead.  <br><SMALL>--<br>"Don't steal.  The government hates competition."</SMALL>]]></description>
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<pubDate>Mon, 21 Feb 2005 11:52:45 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12729081</link>
<description><![CDATA[<A HREF="/useremail/u/141383"><b>Karl Bode</b></A> : If nothing else, it's a shame that when a clear statement that WhenU did not impact their decision making was needed, we get what appears to be a watered down press release ripe with corporate speak:<br><br>&raquo;<A HREF="http://www.lavasoftsupport.com/index.php?showtopic=59336" >www.lavasoftsupport.com/index.ph&middot;&middot;&middot;ic=59336</A><br><br>Since I spend my days reading press releases, I've created a <I>"corporate-speak"</I> decoder ring, useful for just these instances:<br><br> <BLOCKQUOTE><SMALL>quote:</SMALL><HR>To all who have supplied us with valuable feedback,<br>First we will emphasize the fact that at no time have we ever had a relationship with vendors of applications that have, are, or will be included in our detection database; and any suggestions otherwise are totally without foundation in fact and/or reality. We remain committed to our roots and to the spirit of the privacy community.<HR></BLOCKQUOTE><br>Decoded:  You're all Paranoid.  We weren't bought off, we just buckled like wet cardboard.<br> <BLOCKQUOTE><SMALL>quote:</SMALL><HR>We realized that the Threat Assessment Chart (TAC) was too rigid and needed to be strengthened so that it would not only better reflect the true purpose of Ad-Aware, but would also improve its reporting capabilities. The new TAC will not only allow us to retain, but will allow us to add more content, as well as highlight improvements in vendor offerings through a detailed color assessment code that will be more obvious to the user and thus provide better information for their decision making.<HR></BLOCKQUOTE><br>Decoded: We are changing our detection criteria to pander to whiney Adware vendors, who have become financially powerful and are pressuring us via lawyer-grams.<br> <BLOCKQUOTE><SMALL>quote:</SMALL><HR>Further improvements (under construction) will include a new research portal for better communications that will have a new public discussion forum where researchers, users, and vendors can meet to discuss privacy and security issues as well as to bring our communities closer together so that public debate can occur between the privacy community and the vendors (who will be welcomed to join and actively participate in open discussions). This will allow everyone greater access and to separate our technical forums for improved customer support.<HR></BLOCKQUOTE><br>Decoded: As part of that pandering, we're making a new forum where you can yell at them directly, and they (180Solutions, WhenU, Claria) can respond to you with inane press releases and cliche blanket idiocy.<br> <BLOCKQUOTE><SMALL>quote:</SMALL><HR>In response to recent public discussions about the removal of certain programs from the AD-AWARE definition files, Lavasoft has developed a new policy, whereby a stand-alone uninstaller will be made available for individual programs removed from detection, and will remain available until Lavasoft completes a post-removal monitoring and reevaluation process.<HR></BLOCKQUOTE><br>Decoded: To shut you up, we came up with a ridiculous and utterly pointless idea Saturday at 2AM to issue an uninstaller for each app we'll now fail to detect due to Adware vendors pressuring us.  Please ignore the searing gap in logic that if we aren't detecting it, you won't <B>know</B> you need to uninstall it.<br> <BLOCKQUOTE><SMALL>quote:</SMALL><HR>We would like to reopen the debate of standard guidelines within the antispyware industry as soon as the new discussion forums described above are on-line and encourage members of the privacy community, other antispyware solution providers, and the advertising community to participate freely in these discussions to bring needed improvements across the board regardless of affiliation or point of view.<HR></BLOCKQUOTE><br>Decoded: You're a bunch of whiney children.  We now consider outfits with horrid user privacy histories like WhenU legit operations, and there's not a god damned thing you can do about it (but feel free to complain via a new forum we'll ignore)<br><br>Does that about sum it up?]]></description>
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<pubDate>Mon, 21 Feb 2005 11:30:10 EDT</pubDate>
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<title>Re: Problems with the new LavaSoft detection criteria</title>
<link>http://www.dslreports.com/forum/remark,12728632</link>
<description><![CDATA[<A HREF="/useremail/u/294351"><b>JPCass</b></A> : The other question this raises for me, is it good enough if a mal/ad-ware update routine puts up a window the first time it runs, with the "do not show this message again" box already checked, or even unchecked but available as an option?  In my experience, it's too easy to accidentally mouse or keystroke through one of those windows that pops up unexpectectedly, and other users of a computer - particularly family members - may go ahead and complete of those windows without understanding the implications.<br><br>I'm starting to think that mal/ad-ware detection software has to include anything that "phones home" and other characteristics, regardless of how the user may or may not have consented to it at one time.  Software that is relatively better about informing the user and giving them choices might be coded as a lesser threat, or even put in a different category, but it all has to be listed or else the lines between what's included and what's not are too problematic.  <br><br>The key point that occurs to me, is that if mal/ad-ware detection software is going to be a truly useful inspection tool, it has to be able to generate a full listing of all mal/ad-ware and "phone home" software on the system, that was installed at any point by any user under any circumstances.  Otherwise, it's not useful as a diagnostic, maintenance, or network management tool, only for use on a single-user system that it was installed on when the system was clean of mal/ad-ware to start with, and which is run by a user who understands the program and how mal/ad-ware functions.  Perhaps that defines the distinction between a business/professional grade version, and a "personal" version that may be available for free download, but a company can't claim to be serious unless they take a thorough level of detection into account.]]></description>
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<pubDate>Mon, 21 Feb 2005 10:22:53 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12728564</link>
<description><![CDATA[<A HREF="/useremail/u/292724"><b>BillRoland</b></A> :  <div class="bquote"><SMALL>said by  fatdcuk <A HREF="/useremail/u/1162456"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><br><br>no conspiracy theory being tabeled there,i was highlighting lavasoft's approach to honest concern's and their way of dealing with it.some people are aware of events back a while where some have only just recently entered the arena.(hence the links to highlight the bigger picture.)<br><br>ad aware SE is currently one of the finest tools available on the market and i would'nt want to say otherwise.its just a shame the attitude of the company that brings it to us towards their customers/critic's.</DIV>Well without getting too off topic for this thread (although it has sort of bounced around), I wasn't referring to you tabling a conspiracy theory, I was referencing those links, especially the Mike vs LavaSoft thing.  How did human rights violations come up in a spyware debate?  LavaSoft out to "get him" and "censor" him?  Give me a break.  But it does do exactly what you said, it does establish a prior history of LavaSoft not being straight up with people, and it does highlight the bigger picture.<br><br>Now I'm going to cry foul on your assertion that Ad-Aware is "currently one of the finest tools available."  I will not argue that Ad-Aware CAN be one of the finest tools, I will concede that point.  But realistically, is any product in which the vendor just arbitrarily removes definitions because the spyware companies promises to be goody goody, really "one of the finest tools?"  I say no.  If I can't trust the tool, its certainly not better than a tool that I can trust.  I don't disagree that Ad-Aware is arguably the best there is WHEN all the definitions are there.  But when they remove WhenU here, who knows what next there, this product ceases to be "one of the finest" in my book.  It has the potential, nothing more, IMHO.<br><SMALL>--<br>"Don't steal.  The government hates competition."</SMALL>]]></description>
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<pubDate>Mon, 21 Feb 2005 10:12:05 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12728266</link>
<description><![CDATA[<A HREF="/useremail/u/1162456"><b>fatdcuk</b></A> : no conspiracy theory being tabeled there,i was highlighting lavasoft's approach to honest concern's and their way of dealing with it.some people are aware of events back a while where some have only just recently entered the arena.(hence the links to highlight the bigger picture.)<br><br>ad aware SE is currently one of the finest tools available on the market and i would'nt want to say otherwise.its just a shame the attitude of the company that brings it to us towards their customers/critic's.<br><br>in answer to winchester73 duplicated post down at the lavasoft forums,no i am not calling for any heads pilgrim!<br>i want to help people better protect their privacy,hence this post down there.<br><br>Quote: <br>ok people,this is highly relevent! <br><br>fao the privacy community/potential customers <br><br>i have received a PM from a lavasoft forum moderator(copies of messages+my reply will be made available at other forums in the community should my account be deleted here and i am no longer able to continue posting here). <br><br>i am in breech of TOS here at the forums by posting links to rival software.this can result in closure of my account/removal/editing of posts at these forums.the links were posted with the intent of helping people improve their privacy protection not for the benefit of those vendors or to take buisiness away from lavasoft. <br><br>i would like to thank the lavasoft rep for giving me the opportunity to edit the aforementioned links.this has transparency and i respect that. <br><br>i will not edit these links! <br>if anyone from lavasoft or acting on behalf of edit these links then they have contradicted their company stated ethos,to protect your privacy. <br><br>to pretend ad aware se protects your privacy 100% is a falsehood <br><br>ad aware is one of the best tools available at the moment to protect your privacy but it should be part of a package of measures,not relied on as a sole measure. <br><br>i have asked people to stop buying their product as a protest to recent events.i would not reccomend people uninstall the programme as it is still 1 of the best available and should remain part of their privacy protection tools. <br><br>on its own,no one software is enough <br><br>if anyone is still left feeling paranoid or confused,pop down to spywarewarrior forums.you will find honest unbiased advice from experts on prevention/cure of privacy issue's <br>&raquo;<A HREF="http://www.spywarewarrior.com/index.php" >www.spywarewarrior.com/index.php</A> <br>imo,spywarewarrior forum is more of an effective tool(through education) in the battle against spyware then any one software out there! <br><br>cheerio for now  <br><br>my motives cannot be clearer than that,the 1st part of the post is trying not to get my message silenced.the 2ND part is the truth!]]></description>
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<pubDate>Mon, 21 Feb 2005 09:27:39 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12728125</link>
<description><![CDATA[<A HREF="/useremail/u/292724"><b>BillRoland</b></A> :  <div class="bquote"><SMALL>said by  fatdcuk <A HREF="/useremail/u/1162456"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><br><br>fao lavasoft<br><br>the lavasoft way(history repeats itself?)<br>&raquo;<A HREF="http://www.lavasoftsupport.com/index.php?showtopic=44037&st=0" >www.lavasoftsupport.com/index.ph&middot;&middot;&middot;037&st=0</A><br><br>*i suppose you could delete that topic to stop the spread of information.(censorship,the traditional lavasoft way)<br><br>the character of lavasoft once opon a time(fact!)<br>&raquo;<A HREF="http://www.voiceofthepublic.com/MikevsLavasoft.html" >www.voiceofthepublic.com/MikevsLavasoft.html</A><br><br>&raquo;<A HREF="http://www.voiceofthepublic.com/WhatHappenedToVOP.htm" >www.voiceofthepublic.com/WhatHap&middot;&middot;&middot;oVOP.htm</A><br><br>lavasoft,care to comment?<br><br>this is what makes the information super highway so great;)<br> </DIV>I'm not ready to jump on any conspiracy theories because I just think maybe that's over-analyzing the whole situation, however, I no longer trust LavaSoft at all.  Any credibility they have had with me is gone.  I do not believe in their product.  If they are dumb enough to think adding a EULA suddenly makes even the baddest of malware ok, then I think that's a good indication of what their software is worth.  I wonder if Norton would remove Sasser from the detection rules if they included a EULA?  This all reminds me of a commercial (sorry to say) from AOL where they have a bunch of "moronic" computer users running around saying things like "I'd like to have my identity stolen today" and "Having a virus sounds like so much fun."  Evidently LavaSoft didn't realize that it was a spoof.<br><SMALL>--<br>"Don't steal.  The government hates competition."</SMALL>]]></description>
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<pubDate>Mon, 21 Feb 2005 09:00:01 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12728058</link>
<description><![CDATA[<A HREF="/useremail/u/403861"><b>Mele20</b></A> : LavaSoft has provided an uninstaller for WhenU. Evidently, they will provide such for each piece of spyware they remove from their data base. So, we will be inundated with all these uninstallers. Of course, their apologists over at LavaSoft are trying to downpedal this.<br><br>I use Firefox and Proxomitron so I don't get spyware. So, personally, I don't really care what LavaSoft does. They killed any loyalty I had when they abandoned their users for almost six months while they worked on their paid product. But I think this is a sad day for the IE diehards.<br><SMALL>--<br>The first and foremost function of our jurors is to protect private citizens from a tyrannical and intrusive government...Jurors are the last line of defense for liberty. Thomas Jefferson 1789</SMALL>]]></description>
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<pubDate>Mon, 21 Feb 2005 08:45:25 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12728006</link>
<description><![CDATA[<A HREF="/useremail/u/1162456"><b>fatdcuk</b></A> : fao lavasoft<br><br>the lavasoft way(history repeats itself?)<br>&raquo;<A HREF="http://www.lavasoftsupport.com/index.php?showtopic=44037&st=0" >www.lavasoftsupport.com/index.ph&middot;&middot;&middot;037&st=0</A><br><br>*i suppose you could delete that topic to stop the spread of information.(censorship,the traditional lavasoft way)<br><br>&raquo;<A HREF="http://spywarewarrior.com/viewtopic.php?t=5959" >spywarewarrior.com/viewtopic.php?t=5959</A><br><br>the character of lavasoft once apon a time(fact!)<br>&raquo;<A HREF="http://www.voiceofthepublic.com/MikevsLavasoft.html" >www.voiceofthepublic.com/MikevsLavasoft.html</A><br><br>&raquo;<A HREF="http://www.voiceofthepublic.com/WhatHappenedToVOP.htm" >www.voiceofthepublic.com/WhatHap&middot;&middot;&middot;oVOP.htm</A><br><br>lavasoft,care to comment?<br><br>this is what makes the information super highway so great;)<br><br>my apologies if this has strayed off topic,but in the light of recent events elswhere it dose carry heightened relevancy and clarity to some people's overall arguement.]]></description>
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<pubDate>Mon, 21 Feb 2005 08:29:58 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12727916</link>
<description><![CDATA[<A HREF="/useremail/u/1058899"><b>LilBambi</b></A> : This is an amazing thread and I have been doing more lurking on the 23! pages so far for days.<br><br>It is amazing to me that Ad-Aware has taken the stance so far that they have. One would have thought that they would want to clear this up post haste.<br><br>And this morning, the link to Search the TAC is saying refused when you click the link Ad-Aware just gave in their forums yesterday (more strangeness, yet again). I didn't post right away about this, I waited for over 2 hours before posting this. It has been refused since a little before 5am estern. Anyone else getting this same refused on the link?<br><br>Thankfully some of you have already seen it and posted some info about it here and on your respective websites.<br><br>I think that having a spyware removal program means you remove all known spyware. WhenU, NewDot.net, whatever.<br><br>I remember being very disillusioned with Ad-Aware when they left us all high and dry while they worked on their 'new' product (Ad-Aware 6).<br><br>I remember that Patrick (SpyBot S&D) picked up the ball and ran with it to help us continue to get rid of the crud off our machines.<br><br>I remember when Ad-Aware removed NewDot.net from their defs while SpyBot S&D moved it to an advanced mode, but at least gave us a way to remove it without having to go to NewDot.net's website to get their uninstaller.<br><br>I see history repeating itself with various others being removed from Ad-Aware's list and again they leave us high and dry - with 'them having the knowledge of what needs removing' but not giving users the ability to use their product to remove them simply because WhenU and others claim to have a method of removal now?!<br><br>So, if you continue to use Ad-Aware as your main Spyware Removal product, you will also need to get to all the Spyware sites that they have removed defs for to get their uninstallers? Or use Add and Remove to remove them?<br><br>What about the ones that don't allow you to remove them because you can't get to the Internet to get to their website and say try again later (either because some piece of spyware/crapware broke the Winsock or worse)?<br><br>What about the ones that in the past couldn't be trusted and now want to give the warm fuzzies and want us to trust that their Add and Remove will add and remove everything?<br><br>Do leopard's change their spots? Are we to just bend over and say, "sure you can be trusted now? you were given spyware free status by COAST or Ad-Aware removed you from their TAC because TODAY you are below their radar? Even though your EULA says you can change privacy rules etc., on the fly?<br><br>And as so many of us realize, what about the older versions of their programs that are out there and still need removal?  Oh, wait, how silly of me, they say they will remove their old programs when they install their new ones.<br><br>Well, maybe we don't want their crapware. Maybe we don't trust them. Maybe we want our computers back!!!<br><br>And since when are children left to try to analysis EULAs when even adults have trouble with reading the War and Piece versions of these EULAs?<br><br>Many of the pieces of crapware are inadvertently installed by people who may not realize what will happen to the computer if these things are installed. And later they are experiencing over time the frog in hot water syndrome as their shiny new PCs going from P4 2.8Ghz computers to a computer that acts like it is a vintage 486 computer, slow and struggling to do even the most mundane task? Crushing under the weight of hundreds to thousands of these pieces of crap vying for your computer's CPU, Memory and Bandwidth ... and leaving barely enough for you to do anything.<br><br>I really think Ad-Aware really needs to re think all of this.<br><br>I see PestPatrol has. They have added back in at least some of these pieces of crapware into their databases.<br><br>I also see that Webroot's Spy Sweeper and Microsoft's AntiSpyware give you the option of removing or ignoring the various items it finds including those removed from Ad-Aware's TAC and database.<br><br>I put my money on Webroot's Spy Sweeper and I use it in conjunction with Microsoft's now confirmed to remain free AntiSpyware (it was a great move on MS' part) and CWShredder (updated now by InterMute). I also continue to use SpyBot S&D (and will as long as Patrick puts it out as the only truly free version out there) and although it is once again low man on this person's totem pole, I still keep Ad-Aware SE free version. For Readtime Mode, I use Webroot's Spy Sweeper.<br><br>I hope Webroot continues to keep up the good work and doesn't give in as Ad-Aware did. I will continue to buy it by the year and evaluate it as I do everything that goes on my computer.<br><br>This whole mess is far from over and the players and the behind the scenes mess and pushing by big money as Ben Edelman has so elequently reminded us, will not go away.<br><br>Thanks so much for your work on our behalf Eric Howe! You are a beacon out there and may your light never be dimmed or darkened.<br><br>LilBambi<br>&raquo;<A HREF="http://www.bambismusings.blogspot.com" >www.bambismusings.blogspot.com</A>]]></description>
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<pubDate>Mon, 21 Feb 2005 07:53:54 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12726912</link>
<description><![CDATA[<A HREF="/useremail/u/795407"><b>SnowyOne</b></A> :  <div class="bquote"><SMALL>said by  Reverend Ike <A HREF="/useremail/u/459195"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><BR><BR>A lot of eloquent, well-spoken commentary in this thread ...<br></DIV>Indeed!<br> <div class="bquote"><SMALL>said by  Reverend Ike <A HREF="/useremail/u/459195"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><BR><BR>Spyware and adware companies prefer to lobby and/or threaten security software developers like Lavasoft because it is easier than convincing millions of ordinary users to allow parasitic programs onto their systems. </DIV>This is not a small issue.<br>The BearShare/Whenu install is interesting in that the<br>Whenu install is disclosed in a noticeable way.<br>The legal issue gets stickier when the Whenu uninstaller<br>is run. If BearShare hasn't been uninstalled the Whenu uninstaller<br>will tell you that BearShare needs to be uninstalled first in order to run.<br>Fair enough to me it seems.<br>Here's the rub, AdAware Definition file SE1R26 25.01.2005 stripped out<br>the Whenu app leaving BearShare intact. Now this doesn't address the<br>"Other install" issues surrounding Whenu/AdAware, but I can see <br>"in this particular" install how AdAware could be seen as crossing the line.]]></description>
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<pubDate>Mon, 21 Feb 2005 01:00:21 EDT</pubDate>
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<item>
<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12726655</link>
<description><![CDATA[<A HREF="/useremail/u/459195"><b>Reverend Ike</b></A> : A lot of eloquent, well-spoken commentary in this thread ...<br><br>One quick point, which I don't think is mentioned enough, is that AdAware (and many similar anti-adware/spyware/whatever programs) has an Ignore List. Lavasoft's program doesn't force the user to eradicate <B>everything</B> that is found - the user can always <B>choose</B> to personally "de-list" individual adware or spyware programs.<br><br>Lavasoft's TAC formula presumes all items must "deserve" eradication, and so they set the bar for inclusion much too high. On the simplest level, the function of AdAware is merely to identify programs with certain characteristics, and allow the user to decide what is benign and what is "evil". Since WhenU refer to themselves as a "<B>producer of adware</B>", they certainly deserve to at least be detected by AdAware.<br><br>Spyware and adware companies prefer to lobby and/or threaten security software developers like Lavasoft because it is easier than convincing millions of ordinary users to allow parasitic programs onto their systems. Lavasoft should tell the WhenU-types of the world "Hey, we're just including you on a list - it's up to the user to decide how to act on that information. Go talk to them if you think you are being treated unfairly." Reliance on eradication criteria like the fuzzy TAC formula just encourages WhenU and others to search for loopholes in the rules, instead of forcing them to justify their product to individual users ... ]]></description>
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<pubDate>Mon, 21 Feb 2005 00:14:53 EDT</pubDate>
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<item>
<title>Re: Problems with the new LavaSoft detection crite</title>
<link>http://www.dslreports.com/forum/remark,12726480</link>
<description><![CDATA[<A HREF="/useremail/u/819609"><b>Grail Knight</b></A> : Very good post.]]></description>
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<pubDate>Sun, 20 Feb 2005 23:47:16 EDT</pubDate>
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<item>
<title>Re: Problems with the new LavaSoft detection crite</title>
<link>http://www.dslreports.com/forum/remark,12724968</link>
<description><![CDATA[<A HREF="/useremail/u/305506"><b>jmorlan</b></A> : A good post and I'm going to give it a thumbs up.  <br><br>The deeper problem as I see it, is that there are valid disagreements over what constitutes spyware, adware, malware, trackware, etc.  This is why programs like AdAware and the others have such a poor score in removing it. It's similar to spam.  I know it when I see it, but it's hard to write a program out-of-the-box that will recognize it without error.  <br><br>I ran into a similar problem some time back when I had installed IESpyAd and found I was unable to download a program because the site had been blocked.  Eventually that block was removed, but it's quite clear to me that there is a fine line between blocking rogue sites and allowing an expected normal surfing experience. This is one reason, I don't run SpyWareBlaster.  I found it blocked too much for my taste without giving me a chance to decide.  I still run Ad-Aware and SB S&D as stand alone scanners but do not enable any of the resident stuff.  I also run WinPatrol resident, because I like the way it gives me the option to approve or disapprove of any critical changes.<br><br>Somebody posted a definition that said "If it installs itself without the user's consent and displays advertisements, it's spyware and should be detected/removed."  This is way too simplistic.  As you point out, what constitutes "consent?"  Certainly current versions of WhenU would not qualify as Adware under that definition no matter how "consent" was defined.<br><br>It wasn't too long ago that I found a Trojan on my system.  I sent it to my anti-virus company at the time (Norton) and they analyzed it but did not add it to their definitions because they determined it was not a "true virus."  This type of arrogance is similar to what we are seeing with LavaSoft.  It became clear that there was a need for dedicated Trojan detection apart from generalized virus scanners.  Now there are a number of excellent choices in that market, a market created by the arrogance of anti-virus companies in the past.<br><br>I am confident that the market will continue to be a driving force in getting us the products we want.  It's not easy producing anti spyware, when there are so many fuzzy areas, possible legal challenges, disagreements, etc.   Anti-spam products are even tougher, because of the danger of false positives and blocking of critical email.  <br><br>I suspect LavaSoft is guilty of bad judgment, just as I think Norton was guilty of bad judgment not including Trojans early on.  The market will be filled by other offerings and informed people will make their own choices. <br><SMALL>--<br><A HREF="http://groups.yahoo.com/group/NewsPlex/">NewsPlex Discussion Group</A></SMALL>]]></description>
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<pubDate>Sun, 20 Feb 2005 20:21:46 EDT</pubDate>
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<item>
<title>Re: Problems with the new LavaSoft detection criteria</title>
<link>http://www.dslreports.com/forum/remark,12724054</link>
<description><![CDATA[<A HREF="/useremail/u/1162456"><b>fatdcuk</b></A> : thank you ben for this incite,also thank you for all your other efforts for our benefit.fight the good fight:)]]></description>
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<pubDate>Sun, 20 Feb 2005 18:19:11 EDT</pubDate>
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<title>Problems with the new LavaSoft detection criteria</title>
<link>http://www.dslreports.com/forum/remark,12723930</link>
<description><![CDATA[<A HREF="/useremail/u/1027596"><b>bedelman</b></A> : I carefully read the new TAC, as posted at &raquo;<A HREF="http://www.lavasoftnews.com/ms/research/tac.htm" >www.lavasoftnews.com/ms/research/tac.htm</A> .  I think the TAC remains a seriously flawed and poorly-designed.  Let me explain.<br><br>Detection rules shouldn't be written in a vacuum.  We've all seen what providers of unwanted software oten do, what behaviors systematically raise problems, what reforms are typical, and what issues often remain.  Any sensible, helpful rules have to take into account the current points of contention and ambiguity -- the issues that have arisen time and time again.  If rules are silent on these issues, they're unhelpful -- failing to give guidance toe the questions that inevitably arise.<br><br>So let's look at some example TAC criteria.  <br><br><I>"Auto-updates without user permission and/or knowledge."</I><br><br>What does "user's permission and/or knowledge" mean?  Does a EULA disclosure suffice to establish permission?  Does a disclosure at the time of installation suffice to establish permission?  Even if written in euphemisms?  How about a permission granted only via a license shown in a link at time of installation, but never actually shown to users except upon their specific request?  Or is the only permissible approach what legit companies do -- actually showing users some on-screen indication when an auto-update is to occur?  I think this last reading is the most sensible and, conveniently, also the most pro-consumer.  But there's so much ambiguity in the stated "rule" (if we can call it that) that it's far from clear what the rule actually means.  Can Claria claim to update only with user permission because, when Claria was installed (potentially months or years before), a user had an opportunity to click a confusingly-worded link to view a license, that on page 25 of 50 would have mentioned an auto-updater?  <br><br><I>"Connects to a remote system with or without the user's awareness to transmit usage statistics and/or personally identifiable information.</I><br><br>This statement raises all the same problems.  Can a mere EULA suffice to establish a user's "awareness"?  Even if that EULA is never actually shown?  Or shown only in a tiny scroll box with dozens of pages of hard-to-read text?<br><br>I like the idea behind <I>"Serves no discernable function other than as a vehicle for the distribution of advertising content."</I>  But what does "no discernable function" mean?  How about "comes bundled with a P2P program that a user requested"?  Is that a "discernable function"?  <br><br>So, at every turn the TAC identifies behaviors <I>related to</I> what problematic programs do.  But never does the TAC draw a real line in the sand.  Implement this TAC, and you'll still get call after call from vendors claiming their EULAs grant them full permission to do everything they do.  A better TAC would make it clear that users' supposed permission is not enough -- that when users are tricked into installing the software, via deceptive popups or confusing bundles, no "consent" can possibly be granted.  Or if Lavasoft's position is that in fact a EULA is sufficient to permit all the behaviors described above, then why not come out and say so, so your users can then decide if that's the kind of company they want to count on for detection and removal services.]]></description>
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<pubDate>Sun, 20 Feb 2005 18:00:45 EDT</pubDate>
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<item>
<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12723116</link>
<description><![CDATA[<A HREF="/useremail/u/923463"><b>KyeU</b></A> :    <div class="bquote"><SMALL>said by  fatdcuk <A HREF="/useremail/u/1162456"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><BR><BR><BR><BR>kyeU,<br>i fully agree with your sentiments.another good read as to why a multi layered approach to privacy is needed-<br>&raquo;<A HREF="http://windowssecrets.com/050127/#story1" >windowssecrets.com/050127/#story1</A></DIV>Very nice read :D<br><br>I already knew that every single anti-spyware product out there does not catch 100% (not even more than 63% of) spyware. I may still use Ad-Aware as part of my anti-spyware equipment, but it'll be the last thing I'll use (With Spybot, HijackThis, CWSShredder and other misc. tools as the most frequently used).]]></description>
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<pubDate>Sun, 20 Feb 2005 16:05:14 EDT</pubDate>
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<item>
<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12723093</link>
<description><![CDATA[<A HREF="/useremail/u/1162456"><b>fatdcuk</b></A> : kyeU,<br>i fully agree with your sentiments.another good read as to why a multi layered approach to privacy is needed-<br>&raquo;<A HREF="http://windowssecrets.com/050127/#story1" >windowssecrets.com/050127/#story1</A><br><br>fao corrine,i understand why the lavasoft forum's cannot allow for support/slating of other antispyware software(why do you keep refering to it as antitrackware?).the trouble is you give your customers/users on your forums the impression that your product is the be all and end all of privacy protection.you all know this is not true.<br>no one software can do this.<br>if your company aim is to help people protect their privacy the best they can,then you(lavasoft)are failing.<br><br>ps hold the phone "pilgrim" congratulations to winchester73 at lavasoft forums for his overnight promotion from the ranks as a helper to a supermod!<br><br>congartulations on the amazing PR,the arrogance fuelled the witch hunt/B*tching/whining as you so put it.<br>just remember if you can't kill the message,just try discrediting the messenger!<br>*i would post this down at lavasoft forums but you can guess why not!]]></description>
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<pubDate>Sun, 20 Feb 2005 16:00:42 EDT</pubDate>
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<item>
<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12722944</link>
<description><![CDATA[<A HREF="/useremail/u/928459"><b>salzan</b></A> : Corrine, I respect your position and give you kudos for actually having the courage to face this issue with us. I'm confident that none of the distaste being expressed here is  directed at you. :)<br><br>Some questions being asked are still not being directly answered however. <br><br>Is a disclosure policy planned for the future as to what is and is not included in the updates? (including definition removal)<br><br>The question of censorship in your upcoming new forums is not really answered when you refer to posts on other programs. What about controversial posts about your product?<br><br>With the new "uninstaller" option for WhenU, how is an average user supposed to know they need to use it?]]></description>
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<pubDate>Sun, 20 Feb 2005 15:38:05 EDT</pubDate>
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<item>
<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12722830</link>
<description><![CDATA[<A HREF="/useremail/u/827318"><b>Bobby_Peru</b></A> :  <div class="bquote"><SMALL>said by  ZOverLord <A HREF="/useremail/u/889138"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><br><br>May I add.....<br><br>If the NEW and IMPROVED WhenU is "Clean" from a TAC perspective, would it have been possible to leave the OLD check in places for OLDER versions STILL on the Internet? </DIV>  I will add, as has already been mentioned, that if it was not possible to leave the old check in place for older, still prevalent versions of the crapware without it also catching the new crapware version, why would such detection protection be removed thereby leaving users suddenly vulnerable to the old crapware, especially with NO NOTICE of the existence of the older versions, and No Notice that such still prevalent crapware would no longer be detected?  <br><br>Why would it not be up to the original crapware maker to insure that it's new crapware is sufficiently different to enable such a detection differentiation?  <br><br><div class="bquote">What else was removed BESIDES WhenU? </DIV>, and why?<br><br>Why is it taking days more than a very reasonable _couple of hours_, or at most, half a business day, for Lavasoft to answer simple, straight forward questions?<br><br>Now we are told that there are, or will soon be, separate uninstallers, for major crapware for those who somehow find out about what appears more and more to be continuing shenanigans.<br><br>***None of this is directed at the folks who toil deep in the  Forum trenches .... to help users with AdAware problems. ***<br>[edit: clarity]<br><br><SMALL>--<br>**~~<A HREF="/faq/8428">Infected/Hijacked? FAQ</A>~~~<A HREF="/faq/8463">Protect/Secure Your Box/Data FAQ</A>~~~<A HREF="/faq/security">Security Forum FAQs</A>~~**</SMALL>]]></description>
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<pubDate>Sun, 20 Feb 2005 15:17:53 EDT</pubDate>
</item>

<item>
<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12722718</link>
<description><![CDATA[<A HREF="/useremail/u/923463"><b>KyeU</b></A> : <I>KyeU, I realize you are merely seeking answers to your questions.</I><HR><br><br>Of course I'm seeking answers. These are questions that, I think, almost every one of Lavasoft's (potential and existing) customers are asking. (Who are aware of this issue) <br><br><HR><br><I>Please understand that Lavasoft is a business.  Just as Ford does not promote Chrysler or Chevrolet, Lavasoft does not promote competitors. <B>I</B> am not saying people should not use other programs.  That is certainly their choice.  All I am saying is that we don't support other anti-trackware software at the Lavasoft Forums.  That's all.</I><HR><br><br>But this is not about automobiles. Automobiles are a whole different thing. This is about the removal of spyware. If the Lavasoft forums truly want to help users remove spyware, then...*refer to the link in my post above*<br><br><HR><br><I>As to the internal decision about not including a notification in the Def Files as Aaron used to do or providing notification of the removal of WhenU, I do not have an answer to that.  I also liked that information, but the decision is/was not mine to make.  With the new policy of providing an uninstaller for software removed from detection, it appears that we will be informed in the future.</I><HR><br><br>I'm not saying it's your fault :) I'm against having a separate uninstaller for WhenU. I don't want to have like 50 separate uninstallers to download just to remove spyware that Ad-Aware doesn't normally detect/remove on its own.<br><br><HR><I>It is my guess that Eric's report was the impedus to move forward with revamping the TAC.  I gather that it was to be done, this just put it at the top of the list.</I><HR><br><br>The TAC system should be:<br><br><B>If it installs itself without the user's consent and displays advertisements, it's spyware and should be detected/removed.</B>]]></description>
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<pubDate>Sun, 20 Feb 2005 15:01:08 EDT</pubDate>
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<item>
<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12722666</link>
<description><![CDATA[<A HREF="/useremail/u/817075"><b>Kiwi</b></A> :  <div class="bquote"><SMALL>said by  Kiwi <A HREF="/useremail/u/817075"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><br><br> <div class="bquote"><SMALL>said by  JTM1051 <A HREF="/useremail/u/170670"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><br><br>   <div class="bquote"><SMALL>said by  Kiwi <A HREF="/useremail/u/817075"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A>:</SMALL><br><br><BR><BR>[Edit] Personally, after using EWIDO -I would not use that product!</DIV>Why not?<br><br>The few Ewido <A HREF="http://www.anti-trojan-software-reviews.com/index.htm">reviews</A> I've found/read and users comments on various security forums (including BBR) have been mostly positive. Only common major complaint is Ewido Plus Guard/Real-Time protection at times can use up a lot (80-90+%) of CPU usage. On my system this only happens with a couple of apps when they first open -- Ad-Aware being one.<br><br>Based on what I've had read I decided to buy Ewido Plus instead of Ad-Aware SE with Ad-Watch.  Still use Spybot S&D but have disabled Tea Timer in lieu of Ewido Plus' Real-Time.<br><br>In light of this topic and MS AntiSpyware being free, I'm going to dump Ad-Aware SE and try MS AntiSypyware. Of course I'll still keep using/supporting Spybot S&D.<br> </DIV><B>Thursday, February 19, 2004 5:30:27 PM</B> That's going back to when Adaware was doing It's job, <I>noted much earlier in the post</I>; the immediate resolve for those that still wish to participate in this dilemma, would be to run that dated version file AND the latest (I kept a backup CD of all the old 'Protection' schemes) -Means some install deletion activity to appropriate a reasonable solution, using both to cover the omitted spyware items! What a pain...<br><br>EWIDO has the same mentality of Adaware, so that's your choice! Both in success and responses to questions. It's more a beta progo than a functional full version in my opinion, but that's just my belief; others can go check it out if they wish. I already have.<br><br>I run a Tiff clean, also provided as a zip earlier; that covers some of the BS inherited into ones system. I also advocate quite strongly McAfee Enterprise ~Not to be confused with the home version. Spybot S&D had a couple of files that should really not be there (noted earlier) If these are unchecked, then you have to do a manual update. Though, It's a strong and efficient progo; as yet not polluted. Still on my most trusted list!<br><br>Adaware omitting serious spyware definitions & not claiming responsibility for such an Act, should reconsider their purpose in life; I know already that several corporations will cancel and others will not invest in this product, on the paid version. Talk about killing ones own company, dang ~A rare effort indeed.<br><br>Using a back dated version & current version is just far to cumbersome, for most people.<br><br>While I'm here not everything is negative, Tuneup will replace Norton Works, look for the 2005 version and get it :) It's <I>not</I> entirely unrelated to this issue.<br><br>Cheers<br>PS ~It's our Right to question poor practice & again; <B>Eric</B> has done a very fine job of highlighting the needs, in respect to security. Better yet, he has made people think! He is a Smart-Missle in this arena.<br><br>Cheers<br> </DIV>A reflection! Most people won't read a whole thread. I still maintain even after the Spybot S&D thread ~TRUSTED! Adaware, leaves too many question marks. NOT trusted!<br><br>Cheers<br><SMALL>--<br>2.66g/533fsb Intel CPU @ 3.48g512meg Twinmos PC3700~466 DDR @ 2.8v -PCpower&Cooling 512.ATI 9500 Pro @ 9700 Pro @1.6v--AMD ASUS A7N8X-E ~2500+ @3200 ATI 9500 Pro, Corsair 512LL.-- Aristotle.net</SMALL>]]></description>
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<pubDate>Sun, 20 Feb 2005 14:53:57 EDT</pubDate>
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<title>Re: ASW Vendors in La-La Land</title>
<link>http://www.dslreports.com/forum/remark,12722609</link>
<description><![CDATA[<A HREF="/useremail/u/558546"><b>christos</b></A> : Well, as far as I am concerned this is goodbye Lavasoft. <br><br>After a week of no answers (with a lot of promises of an answer coming) they still continue with their arrogance. They are clearly still in La-LA land.<br><br>Not a word about what has been removed, not a word how in a few short hours they lost the trust that took years to built. <br><br>They actually expect me to recommend to people that they run to their nearest bestb