Re: ADT Security: Response to using of VOIP in VOIP Tech Chat http://www.dslreports.com/forum/r11517002 en Sat, 28 Nov 2009 16:45:13 EDT Sat, 28 Nov 2009 16:45:13 EDT Re: ADT Security: Response to using of VOIP http://www.dslreports.com/forum/remark,11530509 rsa0 : What a bunch of morons. Because the system they use is lame and antiquated, VoIP is prohibited? Their eyes are brown !!!! Change ADT, use other company that can handle the new technology. ]]> http://www.dslreports.com/forum/remark,11530509 Thu, 07 Oct 2004 23:03:26 EDT Re: ADT Security: Response to using of VOIP http://www.dslreports.com/forum/remark,11518214 mumaluke : I have an alarm system through Time Warner and it works great with Vonage. I did have the alarm company come out and help me hook it up correctly. I have had no issues...]]> http://www.dslreports.com/forum/remark,11518214 Wed, 06 Oct 2004 16:40:47 EDT Re: ADT Security: Response to using of VOIP http://www.dslreports.com/forum/remark,11517422 kenn10 : Its a lot cheaper to ditch ADT and use a different alarm system. I installed a Concord system and use NextAlarm.com for monitoring. Works flawlessly with my Vonage.

In addition, many alarm companies support wireless transmission to their monitoring sites via cellular or other radio transmission. This is even more reliable than being on a POTS line that a burglar could cut the wires to.

I found ADT just a little too set in their ways and dumped them. You don't have to feel locked in unless you signed one of their term contracts. The smaller, more personal alarm companies don't require contracts. Just month to month monitoring fees. I paid a year at once and it works out to $8.95/month with NextAlarm.com.

Hope this is food for thought. There are a lot of alarm systems and alarm companies out there that are a lot easier to deal with.]]> http://www.dslreports.com/forum/remark,11517422 Wed, 06 Oct 2004 15:06:48 EDT Re: ADT Security: Response to using of VOIP http://www.dslreports.com/forum/remark,11517295 hsindogg : Same response I received over the phone, unfortunately after I installed VoIP.

The whole point of switching from POTS to VoIP for me was to save $40 in taxes and fees....if I add a POTS line just for ADT...there goes the savings....
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"I triple guarantee you, there are no American soldiers in Baghdad." - Muhammed Saeed al-Sahaf, Iraqi Information Minister]]> http://www.dslreports.com/forum/remark,11517295 Wed, 06 Oct 2004 14:51:15 EDT Re: ADT Security: Response to using of VOIP http://www.dslreports.com/forum/remark,11517249 Test99 :
said by bob17:
most VoIP providers specifically prohibit its use for alarm transmission.
Some VOIP providers state that they don't support alarm systems. But I have never heard of a VOIP provider that actually prohibits this. ADT's statement could be interpreted as an attempt to shift the responsibility for lack of support onto someone other than themselves.

Some alarm systems do work with some VOIP services. Here's one example: »[Packet8] Home alarm system...
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Welcome to the 21st century. You'll do fine here. Just don't expect anything to work quite the way it is supposed to...]]> http://www.dslreports.com/forum/remark,11517249 Wed, 06 Oct 2004 14:47:30 EDT Re: ADT Security: Response to using of VOIP http://www.dslreports.com/forum/remark,11517002 scooby : I never understood why anyone with an alarm system would want to use voip with it in the first place. If you are spending the money on it, you would want it to work 110% of the time.
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DSL Provider: Speakeasy Onelink
VoIP Provider: AT&T CallVantage]]> http://www.dslreports.com/forum/remark,11517002 Wed, 06 Oct 2004 14:16:06 EDT ADT Security: Response to using of VOIP http://www.dslreports.com/forum/remark,11516969 anon : I finally received an official response from ADT regarding the use of VOIP:

From R. Goodwin(ADT):

"VoIP isn't suitable for use as an alarm data transmission medium. In fact, most VoIP providers specifically prohibit its use for alarm transmission.

Until such time that a reliable residential IP method is determined, ADT doesn't authorize or permit the use of the internet and/or VoIP for residential.

ADT Security Services"]]> http://www.dslreports.com/forum/remark,11516969 Wed, 06 Oct 2004 14:11:56 EDT