| reply to Cyberonic_RK
Re: 6.0 megs/768kbs is now available There is no reason MCI and Covad could not "hot-swap".
The rest is pretty much redundant, since you have already demonstrated the line quality with the previous circuit, a truck roll would be fairly pointless.
If the higher speed isn't going to work over the existing circuit, shouldn't that be determined up front, before you go through your projected scenario? Personally, I'd be more than a little pissed off if I wound up with no DSL after going through all that!
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Unfortunately, exactly what you mention can and does happen.
Hot swapping should be mandated by the FCC. Many of the ILEC/CLEC players hate each others' guts and will do nothing to cooperate with each other that is not mandated.
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 KSUJaceGolden Flash
join:2001-12-01
Chicago, IL | regardless of truck rolls... the price is to high |
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KSUJaceGolden Flash
join:2001-12-01
Chicago, IL | I just went back to the devil and signed up for SBC's 3.0/384 for $39.99. |
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| reply to Cyberonic_RK
I called them today and they said the self-install kit was shipped today. That's speedy service. The only thing was I had to wait for at least 10 min to talk to someone @ Cyberonic. I just cant wait to get started. 6.0/768 for $59 that's insane. |
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| Judging from your ISP review on DSLR, you have been an MCI provisioned Cyberonic customer for some time. Since it appears you've elected to switch to Covad provisioned Cyberonic service, why not be a lot more forthcoming, and inform us all about the terms of the new contract, duration, monthly price, exact set-up/installation fees, what "special" router you are being sent, estimated downtime before new circuit up and running, etc.???
It has been more than a week since I started asking Cyberonic for definitive information! I have not gotten a single coherent, elucidating reponse to date. The last e-mail I got from them absurdly states that only Covad customers currently with other ISPs can switch to Cyberonic and obtain the 6.0/768 Covad provisioned service (for the lower price, apparently), and they will still be charged the $159.00 set-up/installation. I am sure this last e-mail from Cyberonic is mistaken.
Man, I'm tired of data-mining this forum thread trying to devine the specifics, and the totality, of their 6.0/768 offer. I don't know why these so-called business people can't express themselves in a clear, coherent, thorough and succinct manner! Why should any existing or potential customer have to put up with their half-assed "Don't ask me, I don't know" bullshit? |
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| reply to Cyberonic_RK
I have a 2nd line that I am putting this service on. So I am not doing an ISP switch. I am paying $59 per month for the first six month and after $69 per month. One time fee of $159 and free usage of a 4-port router. They have all this info their website.
i am a gamer and also recommended this to my friends. 6/768 is lightening fast. |
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| reply to Cyberonic_RK
I checked Covad and they are offering the same service for $99 per month. I think I am going to get a 2nd line also and then get this service. i dont want to lose my internet since they wont switch. |
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| reply to choiceman
said by choiceman:
I have a 2nd line that I am putting this service on. So I am not doing an ISP switch. I am paying $59 per month for the first six month and after $69 per month. One time fee of $159 and free usage of a 4-port router. They have all this info their website.
i am a gamer and also recommended this to my friends. 6/768 is lightening fast.
Well, it wasn't there for the last week! In fact, for most of yesterday, into the evening, their web-site and e-mail servers were off-line. In any case, you still haven't added to the knowledge pool. Are the Cyberonic contract terms for the Covad 6.0/768 service any different than the MCI contract or TOS; e.g., do they block ports, use PPPOE authentication, is there a prohibition on servers, is reverse DNS available, will they have better newsgroup servers/retention, better e-mail, etc.???
I guess you're still just too vaclempt to speak in detail? |
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raegis
join:2000-11-01
Los Angeles, CA | Ross, you might get a better response if you didn't sound so demanding. I do find it troubling that their website and email servers are down, but as long as it doesn't affect my connection, it's no big deal. Anyway, I thought someone already posted the info, or at least it was on the website before it went down. The only major differences are the price and the 12-month agreement. You're kidding about the blocked ports and pppoe, aren't you? By the way, is vaclempt one of those words the young whippersnappers are using nowadays? |
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| reply to choiceman
On the 6/768 deal from Cyberonic, is all traffic going to go via Boston?
I think Covad allows its ISP resellers to use their own network connections, whereas with MCI you are right on UUNet. |
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| reply to raegis
said by raegis:
Ross, you might get a better response if you didn't sound so demanding. I do find it troubling that their website and email servers are down, but as long as it doesn't affect my connection, it's no big deal. Anyway, I thought someone already posted the info, or at least it was on the website before it went down. The only major differences are the price and the 12-month agreement. You're kidding about the blocked ports and pppoe, aren't you? By the way, is vaclempt one of those words the young whippersnappers are using nowadays?
LOL! Well, I might have leaned on the choiceman a little. The point is that Cyberonic has not posted full details (typical) about this "limited time offer" on their web-site, or anywhere else. Bits and pieces of the "deal" emerge sparingly because Cyberonic rarely replies to inquiries on a timely basis, and even more rarely, with specific, detailed information. How are all of we potential customers to become informed, if no one in an official position deigns to publish the particulars, and people who have signed up for the service don't, or won't, contribute to the knowledge pool? While choiceman is certainly not responsible for Cyberonic's lack of forthrightness, I have, after ten days of inquiry, lost patience with gushing non-reports. Hence, the "too vaclempt" sarcasm. Choiceman, I apologize.
In any case, the modis operandi of Cyberonic just breeds rumor-mongering, frustration and contempt for their non-professionalism. |
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| No they don't used PPOE, I asked and u get a 1 static IP just plug and play with modem. For 15.00 more you can get 5 Static IPs.
By the why is it possible to have 2 DSL companies on the same phone line like Verizon and Cyberonic? Or is a second one required. |
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| "By the why is it possible to have 2 DSL companies on the same phone line like Verizon and Cyberonic? Or is a second one required."
One DSL connection takes all of the bandwidth (not to mention the physical connection aspect at the CO) , so you would definitely need two lines. |
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| reply to Cyberonic_RK
I am still waiting for the installation to get 6/768 service. Anyone here using Xbox with this service? I just want to know the lag time. |
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| No lag I have 4 Xboxes online at the same time. |
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 NeilStop All The Downloadin
join:2003-08-20
New York, NY | "No lag I have 4 Xboxes online at the same time."
With what service? |
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1 edit | reply to Cyberonic_RK
LOL! Well, I might have leaned on the choiceman a little. The point is that Cyberonic has not posted full details (typical) about this "limited time offer" on their web-site, or anywhere else. Bits and pieces of the "deal" emerge sparingly because Cyberonic rarely replies to inquiries on a timely basis, and even more rarely, with specific, detailed information. How are all of we potential customers to become informed, if no one in an official position deigns to publish the particulars, and people who have signed up for the service don't, or won't, contribute to the knowledge pool? While choiceman is certainly not responsible for Cyberonic's lack of forthrightness, I have, after ten days of inquiry, lost patience with gushing non-reports. Hence, the "too vaclempt" sarcasm. Choiceman, I apologize.
BY ROSS
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Hey buddy- you are barking up the wrong tree. I accept your apology and no sweat. I really cant answer your questions because I dont know.
I am still waiting for my 6.0/768 and have no other information. I will update my review as soon as I get it. I am paying $59.99 per month for the first 6 months and $69.99 per month after that. So that's not a bad deal at all.
I called Cyberonic again and ask them if there is any plans for MCI to upgrade and they told me it is a possibility but dont know when. |
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| said by choiceman:
...Hey buddy- you are barking up the wrong tree. I accept your apology and no sweat. I really cant answer your questions because I dont know.
I am still waiting for my 6.0/768 and have no other information. I will update my review as soon as I get it. I am paying $59.99 per month for the first 6 months and $69.99 per month after that. So that's not a bad deal at all.
I called Cyberonic again and ask them if there is any plans for MCI to upgrade and they told me it is a possibility but dont know when.
OK, you signed up for the Covad service, but have not received a contract, TOS, breakdown of all fees; including early termination, "regulatory recovery fees" and other such add-on fee nonsense, taxes, etc.? You don't know whether they have their own e-mail servers, newsgroups, block ports, allow servers, have reverse DNS, usage caps or anything else specific to the service you've ordered?
Wow! Talk about being an informed consumer...Still, I hope you don't get any nasty surprises...
I am bothered by one other aspect of this deal. The close ties that Covad has with ILECs makes me a little suspicious that they have offered their otherwise overpriced service at a substantial discount to Cyberonic customers who are mainly subscribed to CLEC (MCI/UUNET) backbone. I wonder how long this "limited time" loss leader (for Covad) will last. Just long enough to bleed off a substantial number of Cyberonic's, and other MCI ISPs', clients to ILEC based service? I think this is going to piss off Covad's existing ISP partners when the Covad subscribers elsewhere cancel their existing accounts and move to Cyberonic/Covad service for substantially less money. |
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| "I am bothered by one other aspect of this deal. The close ties that Covad has with ILECs makes me a little suspicious that they have offered their otherwise overpriced service at a substantial discount to Cyberonic customers who are mainly subscribed to CLEC (MCI/UUNET) backbone. I wonder how long this "limited time" loss leader (for Covad) will last. Just long enough to bleed off a substantial number of Cyberonic's, and other MCI ISPs', clients to ILEC based service? I think this is going to piss off Covad's existing ISP partners when the Covad subscribers elsewhere cancel their existing accounts and move to Cyberonic/Covad service for substantially less money."
Cyberonic has done the same thing with MCI for years and was never cut off by MCI. I imagine they will do the same with Covad. It is a good question how tehy are always able to beat everybody else's price. I suepect they are just good negotiators.
Also the loss of customers that MCI will experience as Cyberonic users switch from MCI to Covad is going to make MCI give Cyberonic a great deal when they finally are ready
with their higher-speed ADSL..... |
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| said by DonBrady:
Cyberonic has done the same thing with MCI for years and was never cut off by MCI. I imagine they will do the same with Covad. It is a good question how tehy are always able to beat everybody else's price. I suepect they are just good negotiators.
Also the loss of customers that MCI will experience as Cyberonic users switch from MCI to Covad is going to make MCI give Cyberonic a great deal when they finally are ready
with their higher-speed ADSL.....
WTF? Duh, huh? If I was Speakeasy, Megapath or Britsys reselling Covad ADSL for $99+ a month, I would be more than a little ticked off when my Covad customers migrated to Cyberonic to get the 30% discount for like service. I think I'd sue.
MCI will the feel pressure to meet or exceed the price/speed upgrade matrix offered by Covad, but I doubt they have the resources, or inclination, to pursue it. If they do, everyone will benefit. |
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