battleop
join:2005-09-28
00000 | Uh..
"Offers a 10-month subscription plan"
I would love to know why they picked 10 months. Just kind of an odd number to pick. |
|
Jodokast96
R.I.P Bassman442
Premium
join:2005-11-23
Erial, NJ | Probably because people who are dumb enough to get it aren't smart enough to figure out how to mulitply by 12. |
|
jjoshua
Premium
join:2001-06-01
Scotch Plains, NJ
1 edit | Lead by example
Verizon should get their own house in order before trying to fix their customers' problems. |
|
Mactron
el camino Real
Premium
join:2001-12-16
CM94sv
| reply to battleop
Re: Uh..
$4.99 to $19.99 a month to not hear the same old lame VZ CSRs script in a broken English...
" Everything fine here.  It's your end. Your PC is ________________ (fill in blank)". 
--
If only the Verizon CSRs worked this well. |
|
jhacker
join:2001-12-11
Peoria, IL | Circuit City?
Why partner with a chain that is on the verge of bankruptcy?  |
|
Lee GWB
Yaco
Premium
join:2001-10-13
Allendale, NJ | I can raise my Rates
$99-$249.. Yikes I charge half that for PC repairs and Basic "Wire" pulls.
 |
|
DaMaGeINC
The Lan Man
Premium
join:2002-06-08
Greenville, SC
clubs: | This is sad.
People are soo stupid that they cant figure out simple home networking and modem issues. hahahahahahahahhahaha |
|
Joe12345678
join:2003-07-22
Des Plaines, IL
| Premium Onsite Support should be from Verizon techs not CC
Premium Onsite Support should be from Verizon techs not CC at least the Verizon tech will be better at running cables for networks and not be under CC rules of up sell CC stuff.
The Verizon guys can up sell better stuff like HBO, SHOW , MAX and other Premiums. |
|
maxpower
join:2006-10-09
Providence, RI | reply to jhacker
Re: Circuit City?
I was wondering the same thing myself. |
|
aaronwt
Premium
join:2004-11-07
Woodbridge, VA
 ·Verizon FIOS
1 edit | reply to DaMaGeINC
Re: This is sad.
said by DaMaGeINC  :People are soo stupid that they cant figure out simple home networking and modem issues. hahahahahahahahhahaha Simple for us but I wouldn't call them stupid. I know people with Masters and PHD degrees that have no idea how to do anything with simple home networking. But that certainly doesn't make them stupid. |
|
mrchris
We don't miss you Bush
Premium
join:2002-10-01
North Babylon, NY
1 edit | Tech support
Should be ALL be American/Canadian with no heavy foreign accent, not this shit with Indians and Pakastanis doing the damn work. Cheap bastards! |
|
DaMaGeINC
The Lan Man
Premium
join:2002-06-08
Greenville, SC
clubs: | reply to aaronwt
Re: This is sad.
No one taught me how to do any of the things I learned. I sat my butt down and figured it out. People with Masters and Phd's should be able to do the same thing. If not, then they dont deserve the degrees they have. |
|
Slidetbone
Mazin Go
Premium
join:2002-11-10
Land O Lakes, FL
| reply to aaronwt
Thank you! Thats the whole point!
Most folk here are pretty electronic savvy, depending on the degree of knowledge. But there are plenty of folks that are not.
Pretty comical I must say.
So all of us "smarties" here know how to change a circuit board, a RAM chip, CMOS battery, unscrew a tape eaten by a VCR, clean a CD lens, change a spark plug, adjust the dwell on ignition timing, replace a water heater element and adjust it, restore cellphone settings to default, troubleshoot a pilot light, adjust an antenna's SWR, troubleshoot a home alarm problem, know how much a pinch is, boresight a gun...
Those services are for those folk that do not have the know how, do not have the time and can afford a couple of bucks for this "insurance". I see nothing wrong with that.
If I were a computer dumbass, I too would pay for something like that and know that if my computer went KAPUT, it would be replaced or fixed with no fuss.
Funny, I is be a smart man cuz I wipe my own butt! |
|
soothsayer15
join:2002-03-01
Irving, TX
| Makes Sense
Having worked tech support in the past, i think it's a good idea. I had to deal with people who couldn't figure the simplest things or read/follow instructions in the manual. I can't tell you how many service calls I went on because a "TV isn't working" only to find out the customer had the TV on the wrong input channel or mode.
Americans are getting dumber and lazier. People buy things then proudly say it isn't their responsibility to learn about it because they spent a lot of money. People are spoiled and should pay for their ignorance. |
|
soothsayer15
join:2002-03-01
Irving, TX
| reply to Mactron
Re: Uh..
said by Mactron :$4.99 to $19.99 a month to not hear the same old lame VZ CSRs script in a broken English... " Everything fine here. It's your end. Your PC is ________________ (fill in blank)". I doubt they'll read from a script when they are inside the customer's house. Too ready to spew venom without reading the article huh. $4.99 to $19.99 is for device protection. It's okay, scroll up a few lines and read it again, I'll wait. |
|
soothsayer15
join:2002-03-01
Irving, TX
| reply to jjoshua
Re: Lead by example
said by jjoshua :Verizon should get their own house in order before trying to fix their customers' problems. Really?! Then all companies should do that. Not try anything new until all their problems are fixed. Do you have some examples of a company that only puts out new products when everything else is running perfect? |
|
rdmiller
join:2005-09-23
Richmond, VA | reply to Joe12345678
Re: Premium Onsite Support should be from Verizon techs not CC
That's a joke, right. I can fix my own computer, but I sure can't fix yours! |
|
funchords
Hello
Premium,MVM
join:2001-03-11
Washington, DC
 ·Verizon Online DSL
 ·Skype
| reply to DaMaGeINC
Re: This is sad.
said by DaMaGeINC :People are soo stupid that they cant figure out simple home networking and modem issues. hahahahahahahahhahaha People are given so much bad information.
I was in Best Buy in Tanasborne (near Portland) last week. A man was complaining that when he wires his computer to his modem, it works. When he connects to the modem through the wireless router, nothing works. (He probably just needed to reboot the modem so that it could pick up the new MAC address.) So he wants to buy a new router.
The tech sells him on the latest dual-band wireless router "because it has more antenna frequencies in it."
It's pretty amazing.
--
Robb Topolski -= funchords.com =- Hillsboro, Oregon
More features, more fun, Join BroadbandReports.com, it's free...
|
|
DaMaGeINC
The Lan Man
Premium
join:2002-06-08
Greenville, SC
clubs: | So true. Im amazed when the so called tech's cant figure out problems then I step in and fix the issues. And they are the ones getting paid. BULLSHIT. |
|
Mactron
el camino Real
Premium
join:2001-12-16
CM94sv
| reply to soothsayer15
Re: Uh..
said by soothsayer15 :I doubt they'll read from a script when they are inside the customer's house. Too ready to spew venom without reading the article huh. $4.99 to $19.99 is for device protection. It's okay, scroll up a few lines and read it again, I'll wait. Guess lowly $8 Hr folks can't memorize a simple phrase ?
Hmmm, Stereo typing ? Shilling for VZ CS doesn't change a thing.
--
If only the Verizon CSRs worked this well. |
|
