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Comments on news posted 2008-05-29 08:33:05: Starting late yesterday, Comcast users began noticing that Comcast.net had been hacked. More technically, early indications are that someone hacked Comcast's registrar account at Network Solutions, changing the authoritative DNS servers for Comcast. ..

page: 1 · 2 · 3 · 4 · 5
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Matt
Take me down to the paradise city
Premium
join:2003-07-20
Jamestown, NC
 NetSol Account Password?

I bet it was something easy to guess. My money is on p2psux0rz!


spewak
R.I.P Dadkins
Premium
join:2001-08-07
Elk Grove, CA
·SureWest Internet
·FrontierNet Intern..

Hacker says what?

Well Johnny, you managed a pretty impressive hack at your young age. Now that's Comcastic!
Now if you could learn to spell, please?
sHouTz to VIRUS Warlock elul21 coll1er seven
--
The weekend is here, grab a can of beer!


nklb
Premium
join:2000-11-17
Ann Arbor, MI
clubs:
Hack or Social Engineering?

I wonder if this is a true "hack" or just an example of good social engineering?
--
for all your Linux questions

axus

join:2001-06-18
Washington, DC
caught in a lie

It's no wonder that customer support is held in such low esteem. I wonder if this is what they were told to say, or they don't know so they made something up.


elios

join:2005-11-15
Springfield, MO
reply to nklb
Re: Hack or Social Engineering?

nether from the "message" posted
my bet is just hammered at it for days and brute forced the pass


ptrowski
Got Helix?
Premium
join:2005-03-14
Putnam, CT
clubs:
reply to nklb
Of course it was routine maintenance. That is the usual message that is put up, correct?

I also like how someone was told "the internet is down".


battleop

join:2005-09-28
00000

reply to nklb
I would guess good social engineering combined with NetSol support drones that are in some call center on the other side of the world that does not know who Comcast is.

It's not that hard to get account information reset, it's most often a huge pain in the ass. I am sure someone will come up with more silly rules to make these changes.

One of the things I get stuck doing at work is helping move domains to our hosting. Some times the customer wants to move their domain registration as well. About 7 out of 10 domains I move the customer has no idea what the username/password is and the email address on the domain is very often an email address they have not had in years.


NetFixer
Freedom is NOT Free
Premium
join:2004-06-24
Murfreesboro, TN
·AT&T Southeast
·Vonage
·Cingular Wireless
·AT&T CallVantage

reply to axus
Re: caught in a lie

Denial of the existence of a problem and lying to a customer in general is and has always been the official Comcast policy.

It is not a surprise that this policy is still being practiced.
--
History does not long entrust the care of freedom to the weak or the timid.
-- Dwight D. Eisenhower
Test your firewall.
Smell the flowers.


CUBS_FAN
Next Year Again..

join:2005-04-28
Chicago, IL
·Comcast
·Vonage

AT&T don't work

At work on AT&T DSL I cant access anything from Comcast.net

»www.comcast.net is stuck in a constant flux of page reload... This is really messed up !


ztmike
Mark for moderation
Premium
join:2001-08-02
Michigan City, IN
There is life outside of Comcast's web portal..
--
www.youtube.com/watch?v=mdYueIC1pjM


TKJunkMail
Enjoy the sun
Premium
join:2002-03-03
Avalon, NJ
 Multipage thread on problem in BBR Comcast HSI forum

»Comcast hacked?


CUBS_FAN
Next Year Again..

join:2005-04-28
Chicago, IL
reply to ztmike
Re: AT&T don't work

But unfortunately all my personal info is stuck on their servers


FicmanS
Premium
join:2005-01-11
Brownsburg, IN
clubs:
"routine maintenance"

Right... Sure looks like it...lol


SolarPup
IT Geek-Dawg
Premium
join:2002-03-07
The Pound
clubs:
Godaddy!

They should have gone with GoDaddy!


Hehe

@ssa.gov
"routine maintenance."?

I guess being hacked is routine for Comcast?


scrummie02
Bentley
Premium
join:2004-04-16
Arlington, VA
Something was happening yesterday

I was playing TF2 and my ping times were so high, like 365 on one server.


TKJunkMail
Enjoy the sun
Premium
join:2002-03-03
Avalon, NJ
·Sprint Mobile Broa..
·Comcast


1 edit
 You can check Comcast email here

»m.comcast.net/signIn.jsp?redirec···List.jsp

Also, if you use a mail program like outlook express; Windows Mail; Thunderbird; Outlook; etc then Comcast email is working.

It is only the std web interface that isn't working.


nc1165

join:2001-04-10
Delray Beach, FL
reply to nklb
Re: Hack or Social Engineering?

Any bets on disgruntled employee?


TKJunkMail
Enjoy the sun
Premium
join:2002-03-03
Avalon, NJ
·Sprint Mobile Broa..
·Comcast


2 edits
 You can access comcast.net main page this way

»https://login.comcast.net/login?s=portal···t.net/a/

Edit: Sometimes it works and sometimes it doesn't. Comcast system under stress.

This is also working sometimes:
»www6.comcast.net/a/


33591094

join:2002-11-19
Canada

reply to CUBS_FAN
Re: AT&T don't work

said by CUBS_FAN See Profile :

But unfortunately all my personal info is stuck on their servers
It's on their servers, and you still think it's 'personal'?

lol

Remember, this is one of the worst ISP's ever we're talking about. It's THEIR data, now....
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