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Comments on news posted 2007-10-02 09:25:15: For some time, both Sprint and Verizon Wireless have forced customers to extend their contract for another year or two if they make changes to their plan -- for instance, shift to a different minute package. ..

page: 1 · 2 · 3
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timcuth
Braves Fan
Premium
join:2000-09-18
Pelham, AL
clubs:
 I wonder

... if at&t will follow suit?

Tim


Rob
In Deo speramus, God Bless the USA
Premium
join:2001-08-25
Kendall, FL
·Comcast

said by timcuth See Profile :

... if at&t will follow suit?

Tim
And lose all those locked in iphone customers?! I think not.


not

@comcast.net

One down, one to go.

Now they just have to stop crippling the phones and they really would be #1.... well, that and bring down the pices by about 10-20 bucks. That would be a really good move on their part. They think they would be loosing money, but I bet they wouldn't because of all the new line additions for people wanting to join. One can dream I guess.


Coma
neuro anomalist
Premium
join:2001-12-30
Nirvana-Land
clubs:
reply to timcuth
Re: I wonder


If they do, I want some money back !



oKubricko

join:2001-08-06
Miamisburg, OH
clubs:
agreed!

GeekBigboy

join:2007-07-21
Moreno Valley, CA
reply to Coma
I wouldn't count on it its the new ATT unless they sell it soon.


pnh102
Reptiles Are Cuddly And Pretty
Premium
join:2002-05-02
Mount Airy, MD
·Comcast

reply to Rob
said by Rob See Profile :

And lose all those locked in iphone customers?! I think not.
Some will just one meeeeeeeeeeelion dollars.
--
Only SHATNER is Kirk.


Jim Gurd
Premium
join:2000-07-08
Plymouth, MI
reply to timcuth
I don't believe at&t extends contracts for changing rate plans. They will if you get a new (subsidized) phone but that's to be expected.

BuzzDar

join:2006-01-28
West Frankfort, IL
I was ripped off

I know about 4 months ago or so i was made to extend my contract for another year just to change my plan i feel that i have now have been ripped off just like everyother verizon wireless customer that had to do the same thing.


h8verizonDSL
Had fiber today

join:2005-02-25
Middletown, DE
Free 100 Minutes

I was wondering why VZW was offering me an extra 100 Anytime Minutes per month for 12 months if I signed a new agreement. Then I read this news item. Pondering...

xenophon

join:2007-09-17
Good start

Glad to see a carrier step up and do this. All other carriers will have no choice but to follow suit.


N3OGH
Bear patrol must be working like a charm
Premium
join:2003-11-11
Philly burbs
·Verizon FIOS
·Verizon Online DSL

The kindness of their heart?

"Verizon Wireless once again demonstrates that our number one priority is delivering the most customer-friendly wireless experience in the U.S. marketplace." Is avoiding lawsuits and bad press before it comes.

Large telcos don't make altruistic moves out of the kindness of their hearts. Everything is a business decision.

I'm a satisfied Verizon wireless and DSL customer, BTW.

But I'll still trash corporate suits any chance I get
--
Petty people are disproportionably corrupted by petty power…


TKJunkMail
Enjoy the sun
Premium
join:2002-03-03
Avalon, NJ
·Sprint Mobile Broa..
·Comcast

reply to xenophon
Re: Good start

said by xenophon See Profile :

Glad to see a carrier step up and do this. All other carriers will have no choice but to follow suit.
Of course, this only applies to modifying plans. If you upgrade to get a new improved subsidized cellphone, you will get a new or extended contract.
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Rick
Premium,MVM
join:2001-02-06
Waterbury, CT
clubs:

Not sure I agree

While I guess it's nice of Verizon to do this, I think i'm more on the side of Sprint on this issue.

If a person negotiates a contract the terms of it should be adhered to on both sides. And, in these types of contracts the number of minutes and price per minute is a key point of those agreements. Usually, the plans call for more favorable rates the more minutes you buy and less favorable rates the less minutes you buy.

I think that further demonstrates the importance of this within these contracts and points to the reasons people subscribe to a particular plan, and the reasons why the telco's offer those plans for a given price.

Along now comes the Minnesota AG and apparently some customers who want to turn contract law into a one sided thing for the benefit of only one party by saying now it's ok for a customer to come along and change what might be the most significant part of that agreement at any time and to suffer no consequences for it.
Verizon, sprint and others on the other hand, now would have to accept a lower price per minute possibly than they otherwise would, and keep that in effect until the end of the original agreement.

This to me would seem similar to a landlord who rents out space to a tenant for a 3 year lease, the tenant decides 6 mos. later his business isn't doing very well..decides he wants half the space instead..and the landlord is then forced to simply accept that for the remainder of the lease.

Simply put, that pretty much vacates the whole reason for ever having negotiated this in the first place..and offers the landlord no protection except that the person will be there in SOME form or the other.

Sprint..should have fought this on a contract law basis.
And Verizon was wrong to cave in without a fight.

Fair..after all..is fair. And there's more potential damage in setting these kinds of strange precedents.
--
The Coyote captured the RR! Roadrunner Rick is now Comcastic!


burgerwars

join:2004-09-11
Northridge, CA
·voip.ms
·RoadRunner Cable

Sprint

Sprint extended my plan for another two years after I ported a number to replace my current cellphone number. I only found out about it when I cancelled their service and ported the number elsewhere. Sprint added a $150 early cancellation penalty to my final phone bill. Only after arguing with them on the phone, did they reverse the charge.

Cellphone companies do anything to try to extend your plan.


krenim191

join:2001-01-23
San Diego, CA
·Comcast
·ProLog
·PenTeleData


1 edit
reply to BuzzDar
Re: I was ripped off

yeah - me too. I tried like hell to avoid renewing my contract just because I was changing my calling plan. I was out of contract and they would NOT budge. I tried 5 or 6 times being as polite as I could. My argument was I'm not purchasing any new equipment... so they weren't subsidizing any new equipment, I've been a loyal customer for years... why did they feel they needed to lock me in once again. I was simply changing my plan. Also, as soon as my contract was over - I started getting calls asking if I wanted to renew it. No incentive... just a renewal. It was crazy! This just burns my ass. It's not like I'm planning on switching so the contract isn't so bad... but I really hate contracts of any kind. If i want to ditch one provider today and go with another tomorrow... I want that ability w/o paying a fee to cancel.

It is good to see them doing this though. I do feel they offer the best service.

--
I'm glad I don't have all the answers.

mlundin

join:2001-03-27
Lawrence, KS
·Sunflower Broadband
·Comcast

reply to TKJunkMail
Re: Good start

said by TKJunkMail See Profile :

If you upgrade to get a new improved subsidized cellphone, you will get a new or extended contract.
I suppose you're never going to get something for nothing, but why does it always feel like making a deal with the devil when signing with these companies?

Cogdis

join:2007-03-26
Floral Park, NY
·Verizon FIOS
·RoadRunner Cable
·Teleblend
·ViaTalk

reply to Rick
Re: Not sure I agree

The problem is they just do it without telling you.
I upgraded from $30 plan to a $50 plan not thinking anything of it. I didn't find out until 6 months later that not only was my contract extended, but my ETF went up from $150 to $200.

Contracts are worth something- like a discount on a phone. It was wrong of them to sneak that in there just because I get a more expensive plan.


bjl
Premium
join:2002-05-02
Newport Beach, CA


1 edit
 I thought they (Verizon) were already doing this

A few years ago, before we were married, my wife and I each had our own separate Verizon Wireless plans. Each of us were less than a year into our two year contracts, with hers ending a few months before mine.

We were looking to save a little money and consolidate some bills, so we called up VZW. We had them change our two separate plans into a family share plan with my wife's line as the master account, and mine as one of the additional lines.

VZW did not charge us a fee to do this. Nor did they extend my wife's contract. In fact, my contract effectively was shortened by about two months, and our total bill reduced by about $10/month. This was in summer of 2005.

Last year, we added my mother-in-law to our account as an additional line. No charges outside of the standard activation. And again, no contract extension.

speedy99

join:2002-09-25
Saratoga, CA
·DSL EXTREME
·Comcast

reply to Jim Gurd
Re: I wonder

said by Jim Gurd See Profile :

I don't believe at&t extends contracts for changing rate plans. They will if you get a new (subsidized) phone but that's to be expected.
They do. I have a second mobile line right now that will cost me $200 to cancel - so I just pay the $9.95/month, someday I might need it again.
Forums » Verizon Won't Extend Contracts After Plan Changespage: 1 · 2 · 3


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