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Comments on news posted 2007-07-17 17:25:11: Nearly six days after the SunRocket saga began, someone involved with the shutdown finally speaks. ..

page: 1 · 2 · 3 · 4
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iLive4Apple
Hybrid power
Premium
join:2006-07-13
Helena, AL
AOL!

Yea nice job Lisa Hooker


gatorkram
Spelling and Grammer impared
Premium
join:2002-07-22
Winterville, NC
clubs:
·Embarq
·linode

 To little to late

Did they really expect people to wait this long to know what is going on with their phone service, without making other arrangements?

I was willing to "wait and see" but even I decided to move on and get service from my cable co.
--
Give me bandwidth or give me death!

mierwins

join:2004-03-18
Montgomery, IL
Very happy I picked VT over SR a year ago! Whew!

slavato

join:2004-08-16
Woodmere, NY

2 edits
this is worse than communism... Unacceptable Behavior SR!!


kapil
The Kapil

join:2000-04-26
Chicago, IL
reply to gatorkram
Too


kapil
The Kapil

join:2000-04-26
Chicago, IL
reply to slavato
said by slavato See Profile :

then
Than


voip is cool

@comcast.net

reply to gatorkram
I'll bet that most SR customers haven't switched. Heck, most probably don't even know about all this if their service is still working.

Unless they happen to frequent BBR or have seen the couple of other media reports the last couple of days, most wouldn't even have had a clue that this was going on.
Perhaps thats why the company decided to say nothing until something was a bit more definitive.


ColorBASIC
8-bit Fun
Premium
join:2006-12-29
Corona, CA
reply to kapil
than


Gabahey

@rr.com
SUNrocketBURNED

That's what you get for hiring a HOOKER


schipperke

join:1999-11-29
Potomac, MD
reply to gatorkram
Re: To little to late

Seems if SR had any competence, subscriber transitions would have been in the works and finalized for uninterrupted service. Probably selling all our names to various VOIP providers, is their transition idea


gatorkram
Spelling and Grammer impared
Premium
join:2002-07-22
Winterville, NC
clubs:
·Embarq
·linode


1 edit
said by schipperke See Profile :

Seems if SR had any competence, subscriber transitions would have been in the works and finalized for uninterrupted service. Probably selling all our names to various VOIP providers, is their transition idea
I'm glad I didn't bother trying to port my number. Can you say telemarketer?

edit: Typo

--
Give me bandwidth or give me death!


Will009

@comcast.net

reply to slavato
said by slavato See Profile :

this is worst then communism... Unacceptable Behavior SR!!
Worse


steevio
Saving Lives One Shift At A Time

join:2003-06-22
Valencia, CA


1 edit
Vonage

I just signed up with vonage and their website said that my number was OK to port to them. So I went ahead with porting from SR to Vonage. Do you think this will happen? I am just screwed without my #.

P.S. Why is their website still offering crap, instead of an official announcement?


10414459

join:2007-04-23
Key West, FL

reply to mierwins
Re: To little to late

said by mierwins See Profile :

Very happy I picked VT over SR a year ago! Whew!
They are next. Just wait.

jsnap

join:2007-07-17

reply to voip is cool
said by voip is cool :

I'll bet that most SR customers haven't switched. Heck, most probably don't even know about all this if their service is still working.

Unless they happen to frequent BBR or have seen the couple of other media reports the last couple of days, most wouldn't even have had a clue that this was going on.
Perhaps thats why the company decided to say nothing until something was a bit more definitive.
I wouldn't be too sure that "...most probably don't even know..." that their phone service is down? Maybe they aren't aware of what is actually going on behind the outage; however, I don't think any SR customers have service anymore and I'll bet most have moved on already or are in the process, such as myself. It's all over the news, my friend.


Kabanos
Premium
join:2001-06-29
 Vonage: Sunny Days Ahead For SunRocket Customers

»[News] Vonage: Sunny Days Ahead For SunRocket Customers
--
non nova, sed nove

doncute18

join:2003-04-08
12365

Vonage Is the BEST

Vonage is not going anywere and people should know that by now. They are a public company so have tougher rulez then all these SMALL VOIP Companies that keep everything quiet. I see these becoming a trend with smaller voip providers. Rember Vonage has income every month unlike these voip provides that blew away all the money from prepaid sign up's

EnglandGreen

join:2007-07-17

reply to steevio
Sunrocket

Typical corporate - paid subscribers are the last to know anything.

My Gizmo went into "registration loop" late Sunday night so I called SR on Monday morning - only to be told that "their registration server is down and would be back online that afternoon". I asked incredulously "you only have ONE server handling registrations?" and was told that they did not have any more information.

Yes, no more information because they were out of business and didn't have the b*lls to tell their paid subscribers.

I switched back to Vonage until I hook up with Comcast VoIP.

cwruck

join:2004-08-13
La Crosse, WI

NPR...

In case you all didn't know, Lisa Hook is a member of the Board of Trustees a the National Public Radio Foundation...»www.npr.org/contact/

Maybe calls to them might track her down and you all can show your grief to her and tell her what you actually think of SunRocket and herself.


ptrowski
Got Helix?
Premium
join:2005-03-14
Putnam, CT
clubs:
·VOIPo
·Metrocast Communic..
·AT&T DSL Service
·ViaTalk

reply to 10414459
Re: To little to late

said by 10414459 See Profile :

said by mierwins See Profile :

Very happy I picked VT over SR a year ago! Whew!
They are next. Just wait.
Imagine that Blue, my VT line is going strong. You chose....poorly.
--
"A religious war is like children fighting over who has the strongest imaginary friend."

Have you been touched by his noodly appendage? »www.venganza.org
Forums » SunRocket's Gravedigger Speakspage: 1 · 2 · 3 · 4


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