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Comments on news posted 2005-03-31 13:56:28: As a continuation of this morning's story on Vonage VoIP, Red Herring notes that SBC is refusing to work with Vonage on joint testing of improved VoIP 911 systems. This ZDNet columnist believes SBC doesn't want to improve the feature-set of a rival. ..

page: 1 · 2 · 3 · 4
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nasadude

join:2001-10-05
Rockville, MD
what a shocking surprise!

And the FCC and congress want to completely deregulate the ILECs?


provisions

@optonline.net
Ya dude I hear ya, things were better with ma bell.


icp1
Premium
join:2000-10-13
Saint Louis, MO
clubs:
·AT&T DSL Service

read both sides

You should at least post the other half of the article of SBC's take:
»blogs.zdnet.com/ip-telephony/index.php?p=328

Vonage goes live without real 911 capabilities, and in trying to figure it out later, they can't get what they want for nothing, so it's SBC's fault. Please.


zoom314
Superman
Premium
join:2001-04-30
Yermo, CA

reply to nasadude
Re: what a shocking surprise!

said by nasadude See Profile:

And the FCC and congress want to completely deregulate the ILECs?
SBC is being silly, Short of blocking VoIP entirely, I think They are testing how much they can get away with versus the FCC, I wouldn't doubt They'd like to shut out the VoIP providers entirely. Do I think SBCs claim of Vonages asking for assistance is proprietary? No I don't, As the other Bells to one extent or another are cooperating, So why can't SBC?
--
Firefox forever!»mysite.verizon.net/zoom314/


Karl Bode
News Guy
join:2000-03-02
reply to icp1
Re: read both sides

Added and linked, thanks.


batageek
Slave To The Duopoly
Premium
join:2003-01-25

Call Vantage

I'm sure CallVantage will end up working just fine though...

"But what might be aggressive competitive policy is not responsible social policy." - Nothing new there from SBC.
--
»www.tricitybroadband.com

achuchma

join:2001-04-11
Tampa, FL

No Surprise...

Point fingers at Vonage or SBC, the point is that Vonage is working towards an E-911 solution and SBC does not want to help.

Please, the E-911 network was paid for and is maintained by copper users, not SBC, not the Federal Gov't, but by us.

I *do* feel that Vonage users (and other VoIP customers) need to contribute to the E-911 fund in order to get E-911 service. Once they do, SBC should not try to block Vonage's action to interface with E-911. Sadly, SBC will think of another reason to block the VoIP carriers if they start to put money in the E-911 pool.

SBC has been a poor loser for many things, this is just another one of their temper-tantrums.
--
Playing the Tuba isn't an art, it's an adventure! http://www.lakesidepride.org


DaveNJ
No Fear

join:1999-09-01
New Jersey
SBC were not for your safety

This is soooo dumb for SBC, so they dont care about peoples safety. Maybe that can be there new logo.


Camelot One
Premium,MVM
join:2001-11-21
Sarasota, FL
clubs:

reply to zoom314
Re: what a shocking surprise!

This may be the one and only time I side with a telco on something. SBC knows 911 service is the only thing they have over VoIP, and as a business, why would they give that up?

And as others pointed out, Vonage jumped the gun with an incomplete service launch, and is now upset their competitors aren't willing to give them another leg up.

As a VoIP customer, I'd like to see them get all this worked out. But I can't blame the telco's for not wanting to make it easy for VoIP providers to drive them out of business.
--
AMD A64 3200+/ MSI K8N Neo/ 2x 512Mb Kingston HyperX PC4000/ WD 74Gb Raptor/ Gainward GF4 4600/Gainward 5200PCI/ Antec 550 True Control/Custom water cooler


starstuff
Fly By Wire
Premium
join:2001-12-05
Mcallen, TX
SBC 911 service charge

In my SBC phone bill I see a $0.50 charge for the 911 service why can't Vonage do the same and handle all the 911 calls 'in house'?
--
If something goes wrong at the plant, blame the guy who can't speak English--Homer Simpson.


icp1
Premium
join:2000-10-13
Saint Louis, MO
clubs:
·AT&T DSL Service

reply to DaveNJ
Re: SBC were not for your safety

said by DaveNJ See Profile:

This is soooo dumb for SBC, so they dont care about peoples safety. Maybe that can be there new logo.
I guess I have to repeat myself:
"Vonage goes live without real 911 capabilities, and in trying to figure it out later, they can't get what they want for nothing, so it's SBC's fault. Please."

Vonage are the losers who have a phone service without adequate 911 service, that has nothing to do with SBC.
If you want to blame someone for poor safety record, blame Vonage for not have E911 before they went live.


Pz_

join:2001-03-31
Brownsburg, IN
clubs:

reply to Camelot One
Re: what a shocking surprise!

I hardly think that Vonage or any other VOIP provider will be driving ANY of the telcos out of business anytime soon.

Too bad, since I hate SBC and would love to see them forced to play fair.

Sort of like how I don't think that alternative energy is going to put big oil out of business. They will just buy it all up when it gets popular enough.


knightmb
Everybody Lies

join:2003-12-01
Franklin, TN
·AT&T DSL Service

reply to icp1
Re: SBC were not for your safety

said by icp1 See Profile:

said by DaveNJ See Profile:

This is soooo dumb for SBC, so they dont care about peoples safety. Maybe that can be there new logo.
I guess I have to repeat myself:
"Vonage goes live without real 911 capabilities, and in trying to figure it out later, they can't get what they want for nothing, so it's SBC's fault. Please."

Vonage are the losers who have a phone service without adequate 911 service, that has nothing to do with SBC.
If you want to blame someone for poor safety record, blame Vonage for not have E911 before they went live.
"Vonage solves world hunger and cures cancer"

I can make quotes are great as the next guy, just nothing to back it up as much as the next guy


burgermeister
All Computers Are Junk

join:2000-10-23
Utica, MI

reply to DaveNJ
said by DaveNJ See Profile:

This is soooo dumb for SBC, so they dont care about peoples safety.
SBC has 911 service, Vonage doesn't. Sounds like Vonage is the stupid one. Maybe they should have thought of this before they started selling service.

Maybe Vonage can have a new logo...
--
"I've learned that depression is merely anger without enthusiasm."


DaveNJ
No Fear

join:1999-09-01
New Jersey
·Comcast
·Patriot Media

said by burgermeister See Profile:

said by DaveNJ See Profile:

This is soooo dumb for SBC, so they dont care about peoples safety.
SBC has 911 service, Vonage doesn't. Sounds like Vonage is the stupid one. Maybe they should have thought of this before they started selling service.

Maybe Vonage can have a new logo...
Yes that might be true, however it doesnt help SBC image for announcing we dont care about your safety, and more about our lame 911 advantage, which really isnt one.

RadioDoc
58ef2c0
Premium,ExMod 2000-03
join:2000-05-11
·AT&T Midwest


2 edits
reply to icp1
Here, for those too lazy to read the linked article, is the crux of the matter:
Vonage approached SBC with an offer “to test and deploy a joint VoIP E-911” service in a February 18 letter from CEO Jeffrey Citron to SBC CEO Edward Whitacre. “We cannot resolve fundamental issues associated with providing a native E-911 service to VoIP users without your assistance,” he said.

Mr. Citron received a response on March 25 from Christopher Rice, SBC’s Executive Vice President of Network Planning & Engineering. “SBC would welcome the opportunity to have its 911 expert meet with Vonage to explain SBC’s current 911 offerings,” said Mr. Rice. “We cannot agree, however, to participate in a separate, proprietary trial with Vonage.” (my emphasis)
What this boils down to is Vonage maneuvering for their own solution instead of paying to use what is already available. This was not lost on an analyst a couple paragraphs later:
Some analysts call Vonage’s request to SBC unreasonable. “Vonage is SBC’s competition. Why would SBC feel that it has to do anything to help Vonage?” asked William Stofega, an analyst at IDC.

“Vonage has the money to do so much advertising. They need to put the money into making the system bulletproof,” said Mr. Stofega. “The argument that these services can replicate everything for free is a bunch of crap. Vonage needs to take care of this. But once they do, it will cut down on their price advantage.”
So, who are the greedy bastards who don't care about people's safety?
"Vonage needs to take yes for an answer. We have 9-1-1 solutions in place for VoIP providers today. Vonage appears more concerned about finding ways to provide E9-1-1 on the cheap."

Warnock told me that according to Rice,"SBC is actively working with numerous industry organizations on enhancing E9-1-1 interface solutions. The telecom industry has always sought solutions through industry-standards-setting organizations. That’s how it s done on the scale we’re talking about. Rather than dismiss it, Vonage should embrace it and work within it like the ‘broadband phone company’ it claims to be."
There are Vonage ads on TV every night with that "some people do the stupidest things" theme. It seems one of those is to believe the ad.


burgermeister
All Computers Are Junk

join:2000-10-23
Utica, MI
reply to DaveNJ
To me, it makes Vonage look lame for not caring enough to have 911 in the first place. I guess to each their own...
--
"I've learned that depression is merely anger without enthusiasm."


Yougotit

@bls.com

reply to RadioDoc
I think you nailed it. They don't like the existing 911 structure/product so they expect SBC to expend money and resources to change it to meet THEIR wishes. Why is the onus on SBC to outlay money and resources when they already did for other providers?

I think Vonage is the one with the problem here.

jimbo2150

join:2004-05-10
Youngstown, OH

Rediculous

This is absoulutely rediculous, and should be illegal. SBC is doing nothing but endangering the lives of those that us Vonage (or any other VoIP carrier). I can see blocking som kind of feature (for instance an video-phone service) they want to give their customers, but the 911 service? Come on!

For this the government should definitely step in and FORCE SBC to commit to allowing 911 service to operate properly over VoIP.

Not only are some of their own customers (or past customers) using this service, many who are outside of SBC's territories are using it as well. This is not only bad for business, it should be illegal.

SBC, I like you internet (although slow on the upgrades), but someday you will give up landline and offer VoIP as well, and right now you are not even close to getting my sale.

ke4pym

join:2004-07-24
Charlotte, NC
·Verizon BroadbandA..
·Packet8
·RoadRunner Cable

reply to achuchma
Re: No Surprise...

Too bad you can't opt out of the E911 service fund. Personally, I don't want, need or care about having "E911", and as such, don't want to pay for it.

I pay plenty in taxes to cover police/fire services. If something happens and I can't verbalize where I am, oh well. I'm that much of a cheapskate.
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