Phoenix__1
join:2003-07-17
Holyoke, MA | That sucks
I hate it when companies hide small notes in like that. People should learn to be more up front about their policies.
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Want to know how to get a free mini mac? Send me a pm. |
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Defiance82
Computer Elite
Premium
join:2002-09-11
Reeds Spring, MO
clubs:  | Ouch. Now that sucks. Must be border line fruad but looks like it isn't! |
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UBdude
Premium
join:2004-05-11
Buffalo, NY
| seems like all voip is this way. when i signed up for att cv the agreement had if you use more then 5000 minutes monthly you would be investigated.
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Don’t let your friend ruin there life. Give them a Linux CD and lead them back on the right path. |
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Damon85
Premium
join:2004-12-25
Louisville, KY
| I don't think anyone's disagreeing with their right to investigate high usage for business-relations. It's the way they're handling legitimate high usage and classifying it as non-residential usage, when in fact, it is.
Bait-and-switch or deceptive marketing, whichever you want to call it... |
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Nerdtalker
Working Hard, Or Hardly Working?
Premium,MVM
join:2003-02-18
Tucson, AZ
clubs:
| reply to Phoenix__1
said by Phoenix__1  :I hate it when companies hide small notes in like that. As do I. That must really suck.
Looks like I won't be moving to VOIP anytime soon. |
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RadioDoc
58ef2c0
Premium,ExMod 2000-03
join:2000-05-11
 ·AT&T Midwest
| reply to Damon85
said by Damon85 :Bait-and-switch or deceptive marketing, whichever you want to call it... Yup. And just because some other company is doing it too doesn't make it right. These folks need to be honest with their potential customers. They give a 30 day, 300 minute "trial" but once that's over you're locked in, and they won't let you out without a "disconnection fee" even after they pull the switch part of the bait and switch.
I see 'packet8sucks.com' is available. Maybe it's time to make an example of one of these. |
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Rob
In Deo speramus, God Bless the USA
Premium
join:2001-08-25
Kendall, FL
 ·Comcast
| reply to Nerdtalker
said by Nerdtalker :said by Phoenix__1 :I hate it when companies hide small notes in like that. As do I. That must really suck. Looks like I won't be moving to VOIP anytime soon. Don't let one VOIP's stupidty and lies prevent you from taking advantage of VOIP. It's a great service with great potential!
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YourIP.US - Quickly Locate Your IP!
EasyWhois.us - It's Never Been So Easy! |
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rawgerz
In Debt we trust
Premium
join:2004-10-03
Grove City, PA
·Verizon Online DSL
 ·Sprint Mobile Broa..
| yeah...i would defiantly report that to the BBB its obviously not "unlimited" even though that in itself is an oxy moron..theres only 43,200 minutes in a month
same should go for broadband ips's it wouldent hurt to know..
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Read this! |
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Rexter
YeeHaw
join:2002-11-17
cloud 9
| PR Disaster
This is a major deal. They don't have a clue what they are doing, not only to themselves, but to VOIP in general. VOIP is in a fragile state. They are just starting to gain market share. Most people don't even know what VOIP is. This kind of underhanded tactic is not the way you want people to first hear about VOIP.
It's a shame. Looks like POTS will dominate for many more years.
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When all is said, and done, there will be more said than done. |
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Kearnstd
Elf Wizard
Premium
join:2002-01-22
Mullica Hill, NJ | reply to Phoenix__1
Re: That sucks
why do disconnection fees even exist, to me they allways seemed like a way to make money on people who probally leave due to crappy service.
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[65 Arcanist]Filan(High Elf) Zone: Broadband Reports |
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Cesssnaa
join:2004-11-12
Charleston, SC
| reply to Phoenix__1
Wow people are just now finding out about this. I'm not sure if you've ever heard of Default Radio, but this was brought up on episode 2.5 November 28, 2003. You can listen to this episode of Default Radio 2.5 by clicking here. »files.pig-monkey.com/audio/defau···02.5.mp3 This radio show isn't currently a weekly show anymore but they talked alot bout telecom, preaking,and hacking related stuff. The main website is at »www.defaultradio.com Enjoy! |
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vaporware
join:2002-11-07
Shreveport, LA
4 edits |  I stand corrected........
oops..... |
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check all fine print
@optonline.net
| reply to Phoenix__1
Re: That sucks
Optimum voice and Sunrocket are the only two that have stated policies that say the bottom line price is the bottom line price for unlimited calling, beyond that you take your chances.... (with ultra high use)
sunrocket at $199 a year ($16-25 depending on billing options), or optimum for $30-35 depending on package deals..
If the bottom line price matters.. this will probably change the growth patterns of the companies that surcharge/cancel customer accounts... |
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Mordhem
Love it, Hate it.
join:2003-07-10
Baltimore, MD | reply to Phoenix__1
ya  makes wonder I am a packet8 consumer hope some time soon they straighten that up |
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khex
join:2000-03-08
Jamaica, NY | Im Glad
Im glad i havent got into the VOIP thing yet...im gonna wait it out for a while so they can get this stuff right. |
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cowspotter
join:2000-09-11
Ashburn, VA
| reply to vaporware
Re: This article is so Incorrect..........
What are you talking about? SLW ordered the freedom unlimited plan which plainly advertises unlimited PSTN minutes. When her minutes went over the invisible barrier of 3,000 minutes/mo, Packet 8 decided they wanted to move them over to the business 2000 plan. There is no question about the differences between business 2000 and virtual office. The question is why does packet 8 feel that they can use this ambigious TOS item to force higher usage customers to a different pricing plan. It's false advertising. SLW has made no mistakes here. |
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ssj4android
Redefining Reality
join:2002-04-14
Wyoming, MI | reply to vaporware
Re: I stand corrected........
Looks like you're the one who should investigate more. Be careful, the more false stuff you say, the greater chance someone will sue you.  |
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wjr110
join:2005-02-23
North Salem, NY
| reply to Rexter
Re: PR Disaster
I think that the amount of people affected by this is small compared to the amount of people using VOIP.
I don't think that most people use 3000 or more minutes per month, so I don't think that this will affect many people.
VOIP is still much cheaper than POTS (right?), even if one can Only use 3000 minutes per month. |
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DaveNJ
No Fear
join:1999-09-01
New Jersey | reply to Rexter
Its should be called the 3000 mins plan. Unlimited means there is no threshold, which there is one. |
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laserjobs
Premium
join:2004-05-02
Las Vegas, NV
·Cox HSI
1 edit | VoIP is good
Believe me that VoIP is great. I now have numbers in other countries, my long distance doesn't cost me extra and I can take my phone with me when I travel. It is a shame this one company has decided to nickel and dime individual customers rather than spending the time improving their service. Don't let one bad apple ruin the bunch, some VoIP companies are really doing a good job. |
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