lonebandit
join:2001-12-01
Oak Creek, WI | Software upgrade?
Gee. Seems to me Ma Bell updates CO software with virtually NO downtime..... |
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knightmb
Everybody Lies
join:2003-12-01
Franklin, TN | Been using Vonage VoIP for a long time, never seen these problems before. Mine has been as solid as my DSL connection. Different strokes for different folks I suppose. |
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ke4pym
join:2004-07-24
Charlotte, NC | In certain areas?
I've not had any problems with my Vonage service in quite some time now. Been up all week.
This only going on for certain devices? Or parts of the network? |
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Seandhi
Seeing From a New Level
Premium
join:2003-04-19
Humble, TX | reply to lonebandit
Re: Software upgrade?
I don't know if Ma Bell had upgrades with such ease when she first started either. |
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pnh102
Reptiles Are Cuddly And Pretty
Premium
join:2002-05-02
Mount Airy, MD
 ·Comcast
| VOIP needs to stop begging to be regulated
Its this kind of BS that is going to cause the American public to do what it does best when something doesn't work the way it should... whine to the government!
If VOIP providers don't get their act together, the government will end up regulating them to death.
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Hey Fast Eddie... you're next! |
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Fraoch
join:2003-08-01
London, ON | Vonage, Lingo Outages
See, I like the idea of VoIP, but it's crap like this that keeps me holding back. |
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linksyonline
join:2005-02-22
Hampton, NJ
| Outages Yesterday
My vonage account was flaky yesterday working and then not working... though it seems to be working fine now. Lets hope something like this doesn't happen anytime soon again.
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http://www.linksysonline.com/
Putting The Link Back In Linksys |
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oliphant
I Have 8 Boobies
Premium
join:2004-11-26
Corona, CA
| This is why I canceled Vonage
I orignally signed up for Vonage a few years ago and the service was great. Then they started the advertising blitz and apparently grew too fast.
The outtages, failed connects and poor response from Vonage TS were just part of their problems. Their so-called 9-1-1 connecting to receptionist phones of the local sheriff only manned during daylight hours which the rest of the time would comically say, "Our offices are closed, if this is an emergency or you need to report a crime in progress, hang up and dial 9-1-1" and the then fresh addition of per number junk fees made the service not the deal I had signed up for.
Hopefully people will vote with their feet and switch providers. Only when people flee to competitors like Broadvoice (which I've had nearly zero trouble with and 1/2 the cost) will Vonage straighten up it's act.
Of course there will be the Vonage fanboys who will defend their high price and contant outtages to the death...but unlike most services...there are a zillion competitors who are only a phone call away...but then you just have to wait for Vonage to fix it for ya.
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Don't get it, demand it! The Anime Network www.theanimenetwork.com |
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Chiyo
Save Me Konata-Chan
Premium
join:2003-02-20
Minneapolis, MN
clubs:
·Comcast
| Only went out for an 40 minutes. I don't mind it cause if I recived any calls it went to my cell phone. I've had a few problems with dropped calls but very random so it doesn't bother me  / |
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pnh102
Reptiles Are Cuddly And Pretty
Premium
join:2002-05-02
Mount Airy, MD
·Comcast
| said by Chiyo  :Only went out for an 40 minutes. I don't mind it cause if I recived any calls it went to my cell phone. I've had a few problems with dropped calls but very random so it doesn't bother me / But why even have VOIP at all if you have a cell phone? You get much better prices on "long distance" with a cell phone. To me, a landline or VOIP would be an unneeded expense.
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Hey Fast Eddie... you're next! |
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cngr96
join:2005-03-05
El Paso, TX
| reply to Seandhi
Re: Software upgrade?
I remember a long time ago when AT&T did a software upgrade and shut down more than half of the countries long distance, and some local calling capabilities. Things happen, even with the Bells. I never noticed it here in the 847 area code, but could have been down. My syslog server shows there was network traffic between the ATA and Vonage during the outage time. The only question I have to ask is, why not do these things at 3:00am? Dan |
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rradina
join:2000-08-08
Chesterfield, MO
| Can't complain...
We had Vonage problems yesterday. It ticked my wife to no end. However, we also had cable problems yesterday. (Cable TV was going on and off.) After reading this thread, I'm sure part of our problems were due to Vonage but most were due to the cable company. Our problems persisted all day long until I finally went upstairs and power cycled the cable modem, router and VOIP adapter. Before I did that, I noticed that the cable modem kept rebooting and the router would reboot every time the cable modem rebooted. Very odd behavior.
Regardless, I pay $27/month for Vonage (including taxes/fees). I get unlimited long distance and so many features I don't even use them all. Even with SBC's best deal, I still pay less than half for Vonage. I certainly don't get HALF the service. I get 99% of the service. This is nothing short of a fantastic deal.
Granted -- VOIP is not for everyone. Based on yesterday's issues, the typical VOIP customer would have called, complained and threatened to cancel. I realized my cable had problems and I know that my phone service will never be more reliable than my HSI connection.
I've only had to call Vonage three times in the more than two years I've been with them. Once for 911 transfer problems. Once for number portability problems and once because the primary port on my ATA-186 crapped out. (Still worked but it wouldn't ring any phones. I think a storm got it.)
All other issues were tied directly to my HSI connection or Vonage issues of which they told me about on their web site. In total, there have probably been half a dozen "situations" like this over the past two years. Even with these issues, I can't believe I pay this little for phone service. |
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knightmb
Everybody Lies
join:2003-12-01
Franklin, TN
 ·AT&T DSL Service
| reply to pnh102
Re: This is why I canceled Vonage
said by pnh102 :said by Chiyo :Only went out for an 40 minutes. I don't mind it cause if I recived any calls it went to my cell phone. I've had a few problems with dropped calls but very random so it doesn't bother me / But why even have VOIP at all if you have a cell phone? You get much better prices on "long distance" with a cell phone. To me, a landline or VOIP would be an unneeded expense. LOL, yeah right. That's the whole reason I keep my vonage, internation calls are much cheaper on vonage that on any cell phone. Go check the vonage website on Internation rates and show me a Cell provider website with rates that can beat it. |
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pnh102
Reptiles Are Cuddly And Pretty
Premium
join:2002-05-02
Mount Airy, MD
·Comcast
| said by knightmb :LOL, yeah right. That's the whole reason I keep my vonage, internation calls are much cheaper on vonage that on any cell phone. You're right, you will get killed if you direct-dial an international call on a cell phone. However, I use phone cards to make international calls with my cell phone. Works like a charm, cheap as heck. If I don't like one card I can always use another from a different company.
I just don't think its worth paying $20-$40 extra per month just for the privilege of paying a few cents or less on international calls when I can just pay a few cents or less without the upfront cost of another line.
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Hey Fast Eddie... you're next! |
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LawmanGrant
join:2001-07-21
Spring Hill, TN
| why i have vonage!
One member asked why have Vonage if you have a cell phone...
Short answer for me, I am a police officer, and my department has a policy that maintains i have a home phone. So, instead of paying 40.00 a month to BellSouth, I pay 17 a month to Vonage.
I still use my cell for everything, but I at least fall in line with my policy with Vonage! |
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GeekJedi
RF is Good For You
Premium
join:2001-06-21
Mukwonago, WI
clubs:
·CenturyLink
 ·VOIPo
·Vonage
·RoadRunner Cable
| reply to rradina
Re: Can't complain...
Right on!
You hit the nail right on the head. Even with the occasional hiccups, Vonage is an incredible value.
I'll never go back.
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The goal of the broadcast engineer is to get all the meters on the transmitter to go as far to the right as possible!! |
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Bytezboy
join:2001-05-17
New York, NY | you get what you pay for
You get what you pay for! I wouldn't use Vonage until they get their act together |
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CO_Chris
Premium
join:2001-08-28
Broomfield, CO | reply to Fraoch
Re: Vonage, Lingo Outages
This is why i am using TWDP. i only been down 1 time and that was the other night when my cable went down at 5 am. No biggie for me i was just up getting some water and went back to bed. By 8 am when i woke up all we back on. |
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JJV
Premium
join:2001-04-25
Seattle, WA
clubs: | reply to Bytezboy
Re: you get what you pay for
I have had Vonage for over a year. Im happy. |
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stridr69
join:2003-05-19
San Luis Obispo, CA
1 edit | reply to LawmanGrant
Re: why i have vonage!
$40.00 a month for a landline?
Jeeze, I pay $20.00 for my SBC hard line(including call forwarding@$3.95-which I use to forward calls to my cell fone).
After the earthquake we had here in SLO county in December '93, I found out how good having the "5 9's" was. My cell phone became useless due to overload, HSI became erratic in operation, but the olde hard line worked!
Sorry, Vonage-you're only as good as an HSI..and when HSI get's to the "5 9's" in up time, then maybe I'll switch.
P.S. I have no long distance w/SBC-just local area code only.
Thats what the cell phone's for. International long distance? Thats what calling cards are for.
But, this is what works for me...
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