cork1958
Cork
join:2000-02-26
Fruitport, MI | Holy Smokes!!
That has to be very rare? |
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RomanySaad
Premium
join:2001-07-31
Lancaster, CA |  DirectTV
Another reason why sattelite TV is the way to go! 
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Thanks,
Romany Saad |
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icp1
Premium
join:2000-10-13
Saint Louis, MO
clubs: | You have to drill to run satellite cables as well  |
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cpayne5
join:2004-01-06 | reply to RomanySaad
Still has to get in your house somehow. |
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exseven
Premium,VIP
join:2003-05-23
Beamsville, ON | reply to RomanySaad
oh yeah, since satellite installers just use the cable that the cable company installed anyway. |
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vpoko
Premium
join:2003-07-03
Jamaica Plain, MA | Is this newsworthy for BBR?
This has nothing to do with the telecommunications industry other than mentioning the word "cable". This deserves a blurb in the local paper... |
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kpatz
MY HEAD A SPLODE
Premium
join:2003-06-13
Manchester, NH | reply to RomanySaad
Re: DirectTV
The same thing could happen when installing a satellite dish. A freak accident, unfortunately. |
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tfrionli
Tom F.
join:2001-06-21
Kings Park, NY
clubs:
 ·Verizon FIOS
| Hurry up. Get that install done quick and move on.
Sounds to me like the installer wasn't using his/her head. Little or no experience on the part of the installer. Common sense and a properly trained/equipped tech would have had the tech:
A) Know what was on the other side of the wall.
B) Not be concerned with getting finished quickly to earn a commision on the install.
C) Use a sharp drill bit.
D) Use shaving cream to reduce friction.
These are only some of the ways this accident could have been prevented. Please remember, if you have an installer work on your house, talk to them for about 5 minutes and get a feel for their demeanor. Ask them about their experience, and if they've had any experience working on a similar house. QUALIFY THEM! It's your house/condo/apt.
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tfrionli |
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draven
Premium,Mod
join:2002-02-20
my bunker
Host:
General Questions
No, I Will Not Fix..
| Do the right thing, Cox...
"It was a very unfortunate circumstance and a fluke accident," said Cox spokeswoman Leigh Woisard. "Obviously we do thousands of installations. The vast majority of them go without incident and we're very sorry that it happened." Stop trying to make the man release you from further costs with his meager settlement, pay and pay and pay until his family is living as it was before, and be happy he didn't sue you for millions. |
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technick
Premium
join:2000-12-16
Loganville, GA
| Insurance?
I wonder if this Cox Installer is a contractor / sub-contractor, or if he is an actual employee of Cox Communications. If he is a contractor, his insurance rates is going to go through the roof.
It's very true that accidents can happen, and every house is built differently. Its hard for the installers to know what is behind every wall since they were not there to see the walls built in the first place. I think it should be up to the builder to install a coax network inside houses these days. I have seen newer houses that have coax ran into every room, and connected to some equipment closet some where in the house with a dedicated line already ran outside.
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"Our greatest glory consists not in never falling, but in rising everytime we fall." - Confucius - - - - - - - - - - - Streamfire.net- - AIM - CoNFuCiUsNiCk |
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chesney09
Premium
join:2004-07-26
Redford, MI
clubs:
| reply to cork1958
Re: Holy Smokes!!
It really not all that rare....
I worked for Americast - Now WOW a bunch of years ago...
It wasn't rare to see a tech hit electric (MAIN) when drilling the hole into the house or a 110 line in a wall. The result was "Typically" a cooked drill and the need for a blown circuit that would require an electrician to come out and repair. Hit that Main coming into the house and there were a couple house fires that resulted. If you think about it... It doesn't take much... |
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atangel
Now What??
Premium
join:2002-02-18
Bronx, NY
| reply to vpoko
Re: Is this newsworthy for BBR?
In a way it does. We are all used to cable companies acting like used car salesmen, and the homeowner doesn't trust them or the paper the adjuster wanted him to sign releasing Cox from further liability for a fire they caused. The PR people got in first promising the world, then the used car guys are going to try and back out. Old story. The same way all cable companies promise service.
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The reason you think I'm way on the left is 'cause you're so far to the right.
Sygate Personal Firewall
Why I mistrust Zone Labs |
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Uhawl
-- watching --
Premium
join:2000-10-21
Asylum
 ·Comcast
| reply to vpoko
I think it has everything to do with it since the Cox installer is also the same individual who would do home installs of the cable internet connection. I know if I get cable installed, I will at least have 1 family member per room with a fire extinguisher just in case.  But seriously dude, get off your horse, BBR staff can editorialize anything they want.
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Spare cycles??? |
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blahblahblahblah
@209.29.x.x | Insurance adjusters
Heh, I like the way the Cox spokesperson says the insurance adjuster calculated unexpected costs into the settlement figure. Funny, I wouldn't have thought you could calculate something you don't expect ahead of time... |
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KrK
Heavy Artillery For The Little Guy
Premium
join:2000-01-17
Tulsa, OK
 ·AT&T Yahoo
·AT&T DSL Service
·Cox HSI
·AT&T Southwest
| reply to cork1958
Re: Holy Smokes!!
I know of a similar case. A plumber installing a new hot water heater in a home had to drill a hole in the wall for some reason. (Not my home, a customers) and somehow drilled into something which sparked a fire inside the wall.
Similar kind of deal... the plumber drills the hole and finishes up the install and leaves... but sparks somehow started a smouldering fire in the wall which eventually blossomed. The homeowner said a shorttime after the plumber left they could smell burning but couldn't locate the problem, and then noticed smoke coming from their roof vents, and then BOOM fire in the roof spreading like crazy. Even with quick Fire Department response, the upper floor, garage and roof were badly fire damaged and the lower floor was heavy water and smoke damage.
In that case, it took *THREE YEARS* before the Plumbing
Contractor's insurance paid up and the house was repaired.
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"Regulatory capitalism is when companies invest in lawyers, lobbyists, and politicians, instead of plant, people, and customer service." - former FCC Chairman William Kennard (A real FCC Chairman, unlike the current Corporate Spokesperson in the job!) |
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Corvus
Flaming Tards Since 2003
Premium,VIP
join:2003-11-26
| reply to RomanySaad
Re: DirectTV
This kind of thing happen in every field, while working for a DSL company, I remember a customer dysfunctional DSL modem triggering a fire: the modem melted and then start to burn but fortunately the customer was awake and smell the smoke coming from the computer room. We pay for damages caused by the smoke and lightly burned sofa which was near the modem.
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Jesus saves, but only Buddha makes incremental backups. |
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micl
Visit Lovely Downtown Port Starboard
Premium
join:2001-10-25
Silver Spring, MD | reply to draven
Re: Do the right thing, Cox...
Let me guess.... Cox hasn't paid yet because they are trying to figure out a way to pay off the settlement in free cable in lieu of $$.
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If I don't see you in the future, I'll see you in the pasture |
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KrK
Heavy Artillery For The Little Guy
Premium
join:2000-01-17
Tulsa, OK
·AT&T Yahoo
·AT&T DSL Service
·Cox HSI
·AT&T Southwest
| reply to vpoko
Re: Is this newsworthy for BBR?
said by vpoko  :This has nothing to do with the telecommunications industry other than mentioning the word "cable". This deserves a blurb in the local paper... It's about a cable company, so it's related.
It's funny how many posts are about why something shouldn't be news/or reported on/etc.
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"Regulatory capitalism is when companies invest in lawyers, lobbyists, and politicians, instead of plant, people, and customer service." - former FCC Chairman William Kennard (A real FCC Chairman, unlike the current Corporate Spokesperson in the job!) |
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russotto
join:2000-10-05
Collegeville, PA
| Phenomenally dumb.
This wasn't a freak accident. If he'd hit metal and it had caught immediately, that would be a freak accident. This guy hit the metal and then, instead of trying to see what was wrong, kept drilling and drilling. Probably wasn't sparks which started the fire but the heated metal piece he was drilling into. That's just really dumb. I've hit metal before and when you're drilling into wood and drywall, you KNOW when you hit something much harder.
Sounds like this guy needs to bring in his own lawyer. Cox is definitely trying to screw him so they can close their own books. |
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Plasticman
Will Work For Bandwidth
Premium
join:2002-09-06
Harrisville, RI
clubs: | Forgot all about that
I live in Rhode Island and I forgot all about that......
Plasticman |
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