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Comments on news posted 2004-08-12 10:56:02: Facing sliding subscriber numbers and criticism for not pushing broadband quickly enough, AOL is targeting the 27% of households not yet on-line. ..

page: 1 · 2

c0

@hp.com

Smart advertising and hacking people's brains...

I left AOL when I got booted by TOS back in the day for being in #coldice or something like that... Anyway, people don't like change. People like it easy and convenient. Most people that sign our list at work have an AOL account. Around 90% of them, it's a huge majority. How about the disk SPAM?? You could get them in the mail, at work, at post office, Compusa used to have them... What about the TV Ads, with each version it's "easier then ever" ever since version 3.0.. 1500 minutes free...

All these added up, and people get brainwashed. It's only normal and most people just chat, check their email and surf the web a little, that's it. They are not power users..

Good for me as more people still have dial-up, my Cable speeds will remain high! Can't beat $29.95/mo for Optimum Online's (10MB/1MB) Triple Play promo!! AWESOME!
dygital

join:2004-02-09
Tucson, AZ

please dont be ignorant....

We have had this AOL Vs. Internet argument time and time again, but we fail to understand whats behind all this "hatred" to AOL.

Most people that have a problem with AOL, want to have a problem. They set themselves up for failure with having a 16MB RAM, 100MHz w/ 2GB hard drive, and expect to run 9.0 flawlessly. I'll tell you, it will take a little extra work to get that to happen, but is easily attainable. I got 9.0 (LE) to run perfectly on my dad's Win98 133Mhz, and he loves it. What I'm trying to convey, its mostly user error for most of their complaints to AOL. Am I saying, all AOL users are newbies - NO - but a good percentage are, and channel their fustration into AOL (understandably of course)

I'm like 70% "Pro" AOL, 30% against, let me explain please.

For one, its my income, if that matters to you. Their service isnt bad for most (98%) of where they sell service (Americas, Europe, etc), its good for the average internet user. Assuming "everyone is on dialup on AOL" would be very wrong to say or imply, AOL has more and more broadband customers stay for the premium content, parental controls, customizable IM's, etc.

What I dislike of AOL; it will be hard for me to think of, but let me do it. (thinking...) AH, got it! Their software installation isnt customizable. I would like to disable the startup items before I have to do it manually. Their software is a tad bloated, but that is being corrected as we speak.

Overall Opinion:
AOL is great for most people (broadband or not), I enjoy the mail - they got the BEST spam filtering out there. Its simple interface is nice to have. If you havent tried AOL since 1997, sorry you left. I suggest try it again, see how it is, AOL has GREATLY improved since 1997 era. If you dont like AOL; thats fine, but dont hate it when you havent used them in a long long time, be realistic here. Oh, BTW - I'm tech support (so plz dont yell @ me lol)

maxwellnj

join:2003-08-15
Blackwood, NJ

Re: please dont be ignorant....

I've got to agree - I don't understand why people get so angry toward AOL. Seems like there are better things in life to get upset about.
I don't use AOL, although I know a number of people who still do. I can't see them pushing dial-up for $24/month, but their AOL for Broadband product does have value for alot of folks. I think families are a prime target market, and many of the BYOA products features have alot of value for them. Their parental controls are much easier to use than those of NIS, McAfee, etc, and don't require kids to go in and out of multiple Windows accounts. Believe it or not, some folks appreciate having all of that content organized for them and presented for easy accessibility.
In the end, what do any of us care? It's not our money AOL subscribers are spending, it's theirs.......
dygital

join:2004-02-09
Tucson, AZ
Exactly!

AOL is designed for simplicity, organization, and even families.

If people feel its a good value, let them spend their money.

delt4
17 years ... still waiting
Premium
join:2000-07-13
Pittsburgh, PA

Incredibly stupid

Whould anyone care to email Senior VP Kenn Turner of AOL this thread URL. Maybe he'd like to see what people think of his "deal". Incredible? LMAO.

r81984
Fair and Balanced
Premium
join:2001-11-14
St John'S, NL

Before broadband

Before i got dsl, AOL was great. I got the free month, then whenever i tried to cancel AOL would give me another free month. I was on AOL for free for over a year, then I got DSL. I could not imagine paying for such a bad internet connection.

jsmarkbrown
Premium
join:2002-12-16
Baltimore, MD

Same old, same old

They have been offering these deals for years. This guy I know purchased a computer in 1999 which he got for free (after rebates) for signing up for a year of compuserve.

djrobx

join:2000-05-31
Valencia, CA
·PHONE POWER
·AT&T U-Verse
·AT&T CallVantage
·Time Warner VOIP
·RoadRunner Cable

The SVP can think whatever he wants... the fact is

I've seen a high percentage of what should have been ideal AOL customers, leave for cheaper alternatives. Every one of them cited the reason as the price increases. With broadband options in the twenty-something dollar amount (e.g. SBC) and regular dialup in the teens AOL looks less and less attractive to even the most basic computer user. It has a domino effect too. When one "AOL-ized" user in a group of friends leaves, they tend to convince others to do the same.

The computer deal is a good deal. But their practice of "giving the farm away" to attract subscribers and/or keep subscribers that want to cancel is probably what's causing the regular price to be so darn high in the first place. If I was an existing customer I would be annoyed.

They've abandoned the one product that held promise - AOL DSL. That was a great opportunity to hand hold customers through the upgrade process. But they made a mess of it with the proprietary connection stack and began to allow PPPoE too late in the game.
--
\\ROB - a part of the SCB local network

StudioTech
S2409W plus SA4250HD

join:2001-10-10
Edison, NJ

What I learned back in 1996 when I wanted AOL...

Everything that AOL has and can do, you can find and do on the Internet so I decided not to sign up and go with an ISP and have never looked back.

antiphishing
Phishing Scam Terminator
Premium
join:2004-06-09
Wilkes Barre, PA

AOL's 'Incredible Deal'

I wouldn't want anything to do with AOL no matter what they where offering. Dial-up service is on the way out and AOL must face the fact that's it's either change with the times or get out of the business

What type of computer, monitor and printer goes for $300, What is AOL giving away a old TRS-80.
--
Dslreports.com Forum No-Spin zone starts here.
»www.antihotmail.com
spammers_are_scumbags@antihotmail.com

Jim Gurd
Premium
join:2000-07-08
Plymouth, MI
·Comcast

Re: AOL's 'Incredible Deal'

said by antiphishing See Profile:
What is AOL giving away a old TRS-80.

Hey, I used to have one of those. It was a Model III that I got for Christmas in 1980.

antiphishing
Phishing Scam Terminator
Premium
join:2004-06-09
Wilkes Barre, PA

Re: AOL's 'Incredible Deal'

____________________________________________________________
Hey, I used to have one of those. It was a Model III that I got for Christmas in 1980.
____________________________________________________________

The Trash-80 is how I got started with computers way back on 1982-1983. Between the Trash-80 and a Texas Instrument computer that you use to plug into the back of a television, that was how I started with computers. Me and a friend , use to write GW basic code for hours making basic computer games. Someone needs to start a TRS-80 memories forum.

Imagine using a TRS-80 with AOL!
Even though the chip technology and GUI/DOS platform wouldn't match, it still would be a funny thing to see.
--
Dslreports.com Forum No-Spin zone starts here.
»www.antihotmail.com
spammers_are_scumbags@antihotmail.com

NPGMBR

join:2001-03-28
Arlington, VA

This is Amazing

The jackasses over at Neowin (the posters), totally turned this into a racial issue.

Fact is, none of those idiots seemed to realize that this offer is TARGETTED towards minorities NOT exclusive to.

I mean ......... did I not read the article correctly, or am I just too damd stupid to believe the execs at TW would just open themselves up to a class action lawsuit?

treetop1000

join:2003-11-07
Lexington, KY

I'm wondering why AOL is still pushing dialup?

Makes no sense. All the ILECs are going to T-1 fed digital lines, even the local loop pots line service usually gets a 64k de-muxed digital line (minus 8k overhead=56k).
So why stick with dialup? Why even promote it?
And to charge more than national average for it shows incompetence and is a step short of insanity.
If you want to attract dialup customers, how about slashing that price to a tenth of that amount. After all, dialup is at least ten times slower than my worst DSL speed, why not price it accordingly?
Why not do a bundled deal with the ILECS for DSL instead of a stand alone dialup subscription. Once you expose a user to true broadband, they almost NEVER want dialup again, unless of course:
(1) they only use it for e-mail (and there still are free services today that provide this)
and/or
(2) they have access restrictions that prevent almost all content except for approved websites.
# 1 makes sense for economic reasons, and # 2 works for children/schools/public libraries.
So who is it that AOL is targeting?
Children?
Wealthy children?
(Wealthy, incredibly slow, computer illiterate parents still living in 1988 and who do not have a clue is far more likely.)

Hey, if you're gonna throw that money away, just give it to me! I'll at least say "thank you".

bigdaddy17

join:2003-05-08
Miami, FL

Re: I'm wondering why AOL is still pushing dialup?

NetZero perhaps? $9.99/mo

mrchris
We don't miss you Bush
Premium
join:2002-10-01
North Babylon, NY

Re: I'm wondering why AOL is still pushing dialup

I remember when NetZero was actually free...
rstrife

join:2002-10-29
Eugene, OR

Re: I'm wondering why AOL is still pushing dialup

I thought it still is free but only for like 20 hours a month or something?

They'd have to pay for unlimited access though.
--
Serve and be served.

dslwanter
Why would I want DSL? I have FTTH
Premium
join:2002-12-16
Lowellville, OH
·Armstrong Zoom In..
·AT&T Midwest

AOL

AOL USE to be nice, basic net surfing, IM/Email. Now they overchucked the content. It's for dumby's that can't look around online for content, they have to find it all on their welcome screen. If AOL probably has to pay so much to their content providers, that if they lower the price they'll be in trouble. Once AOL 6.0 came out back in 2000, it was all downhill from there.
--
Broadband allows me to run my own internet radio station, »www.thebomb102.tk, something I could've only dreamed of.
2farfromCO7

join:2000-10-14
Farmington, MI

This is what PeoplePC started out as

$24.95 for the computer and internet access. Most people thought that was a good deal.

JDawgers

@attbi.com

Smart Business Move

Personally I think its a great business move, they are the first that I have seen to target this area, I would guess that they will sign up a fair number of customers here. Especially because they are repeating what they did with their Latino service that became #1 in only 1 year, business wise its a smart move whether you like it or not.

Boomerang86
Got FUD?
Premium
join:2002-10-18
VampireState
clubs:
·RoadRunner Cable
·VOIPo
·Time Warner VOIP

Check THIS out...

"The AOL Optimized PC is targeted at black, Hispanic and older consumers who don't use the Internet as widely as others, said Kenn Turner, an America Online senior vice president overseeing the product. He said the company is justified in asking customers to commit to a year of America Online service since they are getting the hardware so cheaply."

Quoted from the Bloomberg news article
hedyd4u
Premium
join:2003-12-16
Schenectady, NY

The cd holders were ok

The versions that came in the cd holders was great for holding cds that came without them. Of course I have more than I need already. The discs fly really well as Frisbees too.

Token4
Trip Hop
Premium
join:2002-07-13
Naperville, IL

Office Depot Ad

I was looking through my mail and saw on the front page of the Office Depot mailer the AOL deal. It looks like the computer buy itself is 499.00. The computer specs:
Celeron 2.0GHz
256MB DDR ram
40GB hard drive
52 CD-Rom
Windows XP home
17" CRT
Lexmark printer

It also comes with AOL 9.0 and AOL office... whatever the hell that is.
--
"You know, if you find a person that you've never seen before getting in a crop-duster that doesn't belong to you, report it." -George W. Bush
dygital

join:2004-02-09
Tucson, AZ

Re: Office Depot Ad

Why dont you read what that is.

AOL "office" is a simple program with shortcuts to email, web, IM.

Its geared towards the newbie - first time user.

Give AOL a break....
i386
Unix God
Premium
join:2004-07-10
Tucson, AZ

Incredible Deal

This is an incredible deal, I don't even believe it's a deal at all.

AOL sucks - I've never had the service myself, but I know friends who have it and I've also used it on their machines when I've been helping them.

I just hope the "Attention AOL subscribers" on Comcast's commercial works.
dygital

join:2004-02-09
Tucson, AZ

Re: Incredible Deal

said by i386 See Profile:
AOL sucks - I've never had the service myself

That is sheer ignorance. I know you are elite, but dissing a program you have used is lame.

That is like this:
"I heard John Kerry is bad, I dont know what he stands for, but I heard he sucks, but I'll vote for Bush." That's ignorant. (Not trying to load politics up, but you understand right?)

AOL 9.0 is excellent, better connectivity, features, and tools to effectively help the user.
i386
Unix God
Premium
join:2004-07-10
Tucson, AZ

AOL to AOHELL

AOL.com needs to become AOHELL.COM
i386
Unix God
Premium
join:2004-07-10
Tucson, AZ

Look at this!

Oh look at this guys!

»media.aoltimewarner.com/media/ne···55254138

There's a press release with specs, etc., and if I start reading it, I'm sure something like

"This is an incredible deal."
Forums » AOL's 'Incredible Deal'page: 1 · 2


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