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Comments on news posted 2004-08-02 13:16:12: Users who need to stay connected probably won't make the jump to VoIP quite yet; multi-hour outages like the one Vonage had this morning being a primary reason why. ..

page: 1 · 2 · 3 · 4
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Marilla
I Am My Own Arbiter
Premium
join:2002-12-06
Belpre, OH
No surprises

That has been one (of a few) reason I've never seriously considered a switch myself; There are too many points of possible failure, for my taste.


72276539
Premium
join:2001-01-19
Atlanta, GA
LMAO!

Add VOIP is ready to be your home residential or business service? HAHAHAHAHAHA!


Chief Sparky
52 Still On Patrol
Premium
join:2001-04-25
Thibodaux, LA

said by 72276539 See Profile:
Add VOIP is ready to be your home residential or business service? HAHAHAHAHAHA!

As most of them tend to put in their TOS that it is a "best effort" service, AND most of them DO NOT own the network that the calls travel on, occasional outages are to be expected. Not all of them are within their control.

FYI, my Vonage has NOT been out at all today, so far.
--
I have the replacement for displacement...


Sly
Premium
join:2004-02-20
Johnson City, TN
clubs:
reply to Marilla
Re: No surprises

Take it with a grain of salt. My cell phone is a lot more problematic than my VoIP line. Some people freak out when they don't have phone service for a minute. I don't know of any phone service that is 100% reliable.


jaa
Premium,MVM
join:2000-06-13
·Optimum Online
·Vonage

Inconvenient, but no big deal

So what? It was out for a couple of hours. My POTS line still worked, and so did my cell.

It costs 1/3 less than my POTS line, and covers all my long distance and is loaded with features (voicemail, callerid, call forwarding) that I would have to pay even more for with my POTS line.

The savings are worth the intermittent outages - for me.
--
NOTHING justifies terrorism. We don't negotiate with terrorists. Those that support terrorists are terrorists.

DonLibes
Premium,ExMod 2001
join:2003-01-19

why reliable phone and unreliable internet?

Why is that we accept unreliable internet service but cannot accept unreliable phone service? I much prefer reliable internet service.

Why is reliable phone service so cheap ($15/month) and why is reliable internet service comparatively so expensive ($600/month).


LordMalak

join:2003-07-02
Brazil

reply to Sly
Re: No surprises

said by Sly See Profile:
Take it with a grain of salt. My cell phone is a lot more problematic than my VoIP line. Some people freak out when they don't have phone service for a minute. I don't know of any phone service that is 100% reliable.

Ever heard of LANDLINE??


Sly
Premium
join:2004-02-20
Johnson City, TN
clubs:
·Packet8
·Callcentric
·Comcast Formerly ..

reply to jaa
Re: Inconvenient, but no big deal

Exactly. Some people only want to bash a new technology because they are too stuck on what they've been used to from the mainstream phone companies. Best advice I can give is "Try it. You'll like it."

--
I do like green eggs and ham, Sam-I-Am!


Jigsaw
Stardust We Are
Premium
join:2000-10-21
Cleveland, OH
·Cox HSI

reply to Marilla
Re: No surprises

said by Marilla See Profile:
That has been one (of a few) reason I've never seriously considered a switch myself; There are too many points of possible failure, for my taste.

Ditto on that one what if it was the only phone you had and you had dire emergency.I would want to think of it.
--
»www.auralmoon.com/html/ Open your mind and your ears.

tbeckner

join:2004-03-20
Bend, OR


1 edit
reply to Chief Sparky
Re: LMAO!

said by Chief Sparky See Profile:
As most of them tend to put in their TOS that it is a "best effort" service, AND most of them DO NOT own the network that the calls travel on, occasional outages are to be expected. Not all of them are within their control.

FYI, my Vonage has NOT been out at all today, so far.

Tacoma, WA - area code 253 was out. Fast busy on outgoing calls. Incoming calls had huge echos.

VONAGE or any VOIP provider will never make it until they realize that the reliability, features, and QoS (Quality of Service) are more important than pure cost.

I am and most likely will always be an early adopter, DirecTV (1994), TIVO (2000), PC (1983), Small Computers - Altair (1975), VOIP (PC based 2000/TA based 2004), Cell (1994), but VONAGE/CallVantage have almost lost my business, at least until they stabilize their performance and capabilities.

At the moment, their service could almost be classified as not being ready for prime time, even for early adopters that wish to depart the PSTN.


Jigsaw
Stardust We Are
Premium
join:2000-10-21
Cleveland, OH
·Cox HSI


1 edit
reply to Sly
Re: No surprises

said by Sly See Profile:
Take it with a grain of salt. My cell phone is a lot more problematic than my VoIP line. Some people freak out when they don't have phone service for a minute. I don't know of any phone service that is 100% reliable.

The Blackout last year in Cleveland Killed our power for almost a day.Yet land line Phones were still working
--
»www.auralmoon.com/html/ Open your mind and your ears.


jdmurray
Premium
join:2001-03-02
Huntington Beach, CA
clubs:
·DSL EXTREME

reply to DonLibes
Re: why reliable phone and unreliable internet?

said by DonLibes See Profile:
Why is reliable phone service so cheap ($15/month) and why is reliable internet service comparatively so expensive ($600/month).
I assume you mean VOIP internet service. It's a new technology and therefore expensive. Growing maturity, competition, and consumer demand will eventually drive the prices of VOIP way down.


Sly
Premium
join:2004-02-20
Johnson City, TN
clubs:
reply to LordMalak
Re: No surprises

Yea, I used to bend over and take it from Sprint. With the constant AC hum and telemarketer calls twice a week, I had a land line.

No, they are not 100% reliable. In fact, they suck ass.

hescominsoon

join:2003-02-18
Brunswick, MD
reply to LordMalak
landline is not 100% reliable.


sporkme
drop the crantini and move it, sister
Premium,MVM
join:2000-07-01
Morristown, NJ
·Optimum Online

reply to Marilla
Funny thing is from at least 8:30 p.m. last night until at least 2:30 a.m. this morning, my Verizon POTS line was unavailbable via T-Mobile, Sprint, and VZ in Philly. Two rings then a fast busy.

Had to use my Vonage line to get through...
--
Thanks for the memories
Don't forget to vote!


Slidetbone
Mazin Go
Premium
join:2002-11-10
Land O Lakes, FL

reply to Marilla
Same here. POTS may be a pain for most; usually because of cost and ill feelings toward a Telco because of services they may not be able to get when others have it.

But it is the ole reliable medium.

Can't see whay people depend on cellphones and VoIP when the outages while sporadic, may catch them at the moment they may need it the most. Try calling on a cellphone in girdlocked traffic or in a dead spot at the worse time (flat tire, accident, out of gas, 911 call) or VoIP on a server power outage or bandwidth limitations.

It is convenient. Thats about the size of it.

VoIP? Not proven long enough.


Sly
Premium
join:2004-02-20
Johnson City, TN
clubs:
reply to Jigsaw
Woo hoo! I'm so impressed. Not. I don't give a crap. I never said that VoIP was more reliable. There are many landline systems across the US that rely on electrical power at the substation to operate.


Marilla
I Am My Own Arbiter
Premium
join:2002-12-06
Belpre, OH

reply to hescominsoon
Landline is a good measure more reliable than cell technology, in large part due to requirements such as backup generators at CO's.

A hum on the line isn't an impediment to making a 911 call. Losing DSL Sync, other connection problems (like that hum on the line), someone's router somewhere dying... and many other things, could cause loss of VoIP service.

I seem to recall a day, not so long ago, when power was out in New York City, and to many other people in the North East.. and yet for many, telephone service worked fine.
--
Windows, Mac, Linux, BSD - just use the right tool for the right job... end the OS Politics!

Real politics is much more interesting! www.georgewbush.com


Marilla
I Am My Own Arbiter
Premium
join:2002-12-06
Belpre, OH

reply to Sly
said by Sly See Profile:
Woo hoo! I'm so impressed. Not. I don't give a crap. I never said that VoIP was more reliable. There are many landline systems across the US that rely on electrical power at the substation to operate.

You have stats on that?

Because last time I checked, most CO's were required to have backup generators. No such thing on any Internet/Cell equipment.
--
Windows, Mac, Linux, BSD - just use the right tool for the right job... end the OS Politics!

Real politics is much more interesting! www.georgewbush.com


LordMalak

join:2003-07-02
Brazil

reply to Sly
Re: Inconvenient, but no big deal

said by Sly See Profile:
Exactly. Some people only want to bash a new technology because they are too stuck on what they've been used to from the mainstream phone companies. Best advice I can give is "Try it. You'll like it."


Not really. I can't wait to dtch my landline altogether, but I just don't think my cell phone or VoIP can compete with it when it comes to reliability. My last phone prob was on 9/11 (I was in TX) when all calls I tried to make resulted on a busy signal. If my landline is out, it's always been my fault (phone off the hook, dog chewed phone cord, etc.).

Can't say the same for my cell phone, although it's improving by the minute. As for VoIP, I'd never rely on it solely.
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